--- title: Toast Reviews meta\_title: 'Toast Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 371 reviews by the users' company size, role or industry to find out how Toast works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 371 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Toast Reviews & Product Details Visit Website Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handhelds and display screens to online ordering, email marketing and payroll, the entire Toast system works together to help restaurants delight their guests, do what they love, and thrive. * * * Product Website Toast Seller [Toast](https://www.g2.com/sellers/toast) Discussions [Toast Community](https://www.g2.com/products/toast/discuss) Languages Supported English, Korean, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Erin Giles Show More ## Pricing Pricing provided by Toast. ### Starter Kit Starting at $0.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/toast/pricing) ## Toast Integrations (11) What do users say about integrations? Verified by Toast [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 7shifts ](https://www.g2.com/products/7shifts/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") COGS-Well ](https://www.g2.com/products/cogs-well/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Crunchtime Kitchen ](https://www.g2.com/products/crunchtime-kitchen/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenTable for Restaurants ](https://www.g2.com/products/opentable-for-restaurants/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ProLiant ](https://www.g2.com/products/proliant/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Restaurant365 ](https://www.g2.com/products/restaurant365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TipHaus ](https://www.g2.com/products/tiphaus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Toast ](https://www.g2.com/products/toast/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UKG Pro ](https://www.g2.com/products/ukg-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Worldpay ](https://www.g2.com/products/worldpay/reviews) Show More ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Mid-Market (51-1000 emp.) 12/15/2023 "Easy to use system that would be better if there were some small changes." 3.5/5 What do you like best about Toast? Consistancy, it always works. Articals are helpful. Review collected by and hosted on G2.com. What do you dislike about Toast? Reports, they are very basic and are not helpful when trying to utilized data to improve the business. For example, it is kind of ridiculous that you can not highlight individule job codes when looking at the labor reports. This would be helpful when caluclating FOH and BOH labor. Instead we have to manually find that number. Also the way the menus are organized doesnt make sense, some tabs disapper when you have go to a different page and you have to return to the hom screen to go to a different tab. Customer support is only good if you get a good person, lots of techs dont seem to know what they are doing. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Tip managment and intagration with payroll is great, however there is no flexablilty with the tip pools system. For example there might be a large event that will be shared between the server pool and the bartender pool, there is no way in the system to do this. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9018970/official_response/edit) Hi there, thank you for taking the time to share your feedback. We'll be passing this along to our teams. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kayla J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kayla J.") KJ Kayla J. Mid-Market (51-1000 emp.) 9/25/2023 "Multi-Functional with Lots of Reports Available" 4/5 What do you like best about Toast? I like all the different reports that are available. I also like how Toast Payroll empowers employees by being able to make their own changes to their profile, or even the ability to access it after termination (along with W2s). Review collected by and hosted on G2.com. What do you dislike about Toast? I don't like that I have to call Toast Payroll in order to set up an off-cycle payroll, it's just inefficient. Also, there have been times where Toast POS has not integrated properly when running payroll, so we still have to check against the POS instead of safely assuming all the hours came over as they should have been (just last month, none of the OT exported over from the POS and that made Payroll more tedious). Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? We have employees who work under different work schedules (4 days/10 hours vs 5 days/8 hours), so being able to set up the parameters so that the time entries that import over to Toast Payroll follow those parameters is a huge win. It also helps us that employees can access/change their information on their own. All the different types of reports available are also helpful for all the different purposes that arise for our company's needs. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-8659310/official_response/edit) Hi Kayla, Thanks for taking the time to share your review. We appreciate your feedback and will be sure to pass along to our product teams. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jake K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jake K.") JK Jake K. General Manager Mid-Market (51-1000 emp.) 3/31/2024 "Toast: The King of POS for a reason" 5/5 What do you like best about Toast? It's accessability. For years POS systems were poorly optimized, Toast fixed that, anyone can learn it easily. Review collected by and hosted on G2.com. What do you dislike about Toast? The back end it a little obtuse, it could be much simpler Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? It does a great job of make an easy to use Point of Sale system for the staff and does a great job keeping track of numbers Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9493336/official_response/edit) Hi Jake, thanks for sharing your review! If you haven't already, join our online community at Community.toasttab.com. Hope to see you there! [See how Toast improved](https://community.toasttab.com/) Current UserValidated ReviewerIncentivizedSource: G2 invite ![Taylor W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor W.") TW Taylor W. Small-Business (50 or fewer emp.) 1/18/2024 "Good luck getting any customer service or support. Toast bailed on caring about that years ago." 0/5 What do you like best about Toast? The POS is fine and does what it is supposed to do most of the time. When issues arise be prepared to wait weeks for any sort of resolution and it is most common to just be ignored for weeks on end by the customer care team. Review collected by and hosted on G2.com. What do you dislike about Toast? Customer service is atrocious. We are still waiting for deposits from Toast for sales we did over six weeks ago. No one responds. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Toast causes problems, solving them is a nightmare of epic proportions with their customer care team. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9126288/official_response/edit) Hi Taylor, thank you for reaching out. We'll be reaching out to get more information on how we can provide support here. Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") IH Verified User in Hospitality Mid-Market (51-1000 emp.) 11/14/2023 "Modular capability that extends from Reservations to Inventory Management" 5/5 What do you like best about Toast? The best part about toasttab.com is easy implementation of its modules. There are so many features that can be added on to the platform that can comlpetely change the way we interact with POS software. A prime example of this would be XtraChef Pro, Toast's inventory management module. It can save countless hours of the inventory and ordering process workflow, and provide a living, breathing inventory that updates in real-time based on the items "rung in" by FoH staff! Top it off with the ability to take a picture of an invoice and allow Toast AI to not only add it to the existing inventory, but to go through it line-by-line and create a pricing history for all items. For those whom order the same ingredient from multiple purveyors, XtraChef Pro is a dream come true. Review collected by and hosted on G2.com. What do you dislike about Toast? There really are no drawbacks from toasttab.com if integrated properly. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Toasttab.com allows us to collect more pertinent data in one place and easily export it to Excel and other spreadsheet software that we use in our day-to-day operations. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-8873532/official_response/edit) Hi there, thanks for taking the time to share your feedback! We're thrilled to know you're enjoying your experience using Toast. If you haven't already, join our online community at community.toasttab.com to connect with other restaurant leaders. Hope to see you there! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ken 'Spanky' M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken 'Spanky' M.") KM Ken 'Spanky' M. Small-Business (50 or fewer emp.) 3/19/2024 "I Recommend Toast to ALL My Restaurant & Food Truck Clients" 5/5 What do you like best about Toast? Cars made the horse and buggy obsolete. Toast makes building complicated menus and multistep website ordering a thing of the past. There isn't one client I've referred to Toast that isn't blown away by its ease of setup, use, support, and features. Its inventory management and COGS analysis shows them where they need to adjust pricing to stay profitable too. This is simply a must-have tool for ANY food service business. Review collected by and hosted on G2.com. What do you dislike about Toast? Nothing. Toast is an amazing platform and service. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Menu and ordering, inventory tracking, COGS. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9447824/official_response/edit) Hi Ken, for sharing your experience with Toast. If you haven't done so already, I encourage you to join our online community at community.toasttab.com. It's a great way to connect with other restaurant leaders like yourself! [See how Toast improved](https://community.toasttab.com/) Validated ReviewerSource: Organic RS Robert S. Mid-Market (51-1000 emp.) 1/8/2024 "The work flow and integration that toast brings to the table is a game changer." 4.5/5 What do you like best about Toast? The integration from the host at the front door to the vendors at the back door. Review collected by and hosted on G2.com. What do you dislike about Toast? I'm pretty tech savvy and some of the front end onboarding is a little tricky. Wish there was more support. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? I'd say the two biggest ways is that it frees up my staff to focus on our customers and it gives me the information I need to make the best possible desisions. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9093551/official_response/edit) Hi Robert, thank you for taking the time to share your experience using Toast. We encourage you to join our new online community at community.toasttab.com to connect with other restaurant leaders! [See how Toast improved](https://community.toasttab.com/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Heather M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather M.") HM Heather M. Mid-Market (51-1000 emp.) 2/3/2024 "solid experience" 5/5 What do you like best about Toast? Toast/toasttab.com are a solid and industry standard user experience Review collected by and hosted on G2.com. What do you dislike about Toast? I truly wish toast reporting was more capable. reports are basic and insights (especially analysis), unfortunately, must be gained on your own. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? toast is a great front of house restaurant management system that we're also able to use for payroll and for email marketing. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9190132/official_response/edit) Hi Heather, thanks for taking the time to leave us a review! We appreciate your feedback and partnership with us. If you haven't already, please join our online community at community.toasttab.com to connect with other restaurateurs. Hope to see you there! Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 4/15/2024 "User Friendly with all the bells and whistles" 5/5 What do you like best about Toast? I love the ease of use, customer support, and number of features. It makes business much easier. Review collected by and hosted on G2.com. What do you dislike about Toast? The only downside i've found is having to log into multiple platforms for integration, but this does not interfer with business. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Timesheets to payroll, as well as integration with Xtrachef. I love it's an all in one shop Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9540029/official_response/edit) Hi there — Thank you so much for taking the time to share your positive experience with Toast. Your feedback means a lot to us, and we look forward to continuing our partnership. If you have any questions or need assistance, please don't hesitate to reach out. Thanks for your support! Current UserValidated ReviewerIncentivizedSource: Seller invite KP kalpesh p. Mid-Market (51-1000 emp.) 2/19/2024 "Best Restaurant system" 4.5/5 What do you like best about Toast? Reporting system is very very good. they have live reporting system. Review collected by and hosted on G2.com. What do you dislike about Toast? Billing customer services they do not reach out until 7-8 days they should have it connect right away. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Reporting system is very good. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9304432/official_response/edit) Hi Kalpesh , thanks for taking the time to share your feedback and leaving a review. We'll be sure to pass this along to our teams! Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Toast? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Toast ](https://www.g2.com/products/toast/discussions/new) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") G2 Verified User in Computer Software • Last activity almost 4 years ago Does Toast require internet access? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) DD Derrick Dufresne • Last activity over 3 years ago Is there any way to make toast work in a retail non restaurant 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) [ View all Discussions ](https://www.g2.com/products/toast/discuss) ## Pricing Options Pricing provided by Toast. ### Starter Kit Starting at $0.00 Per Month ### Point of Sale Starting at $69.00 Per Month ### Custom Contact Us [ View More Pricing Information ](https://www.g2.com/products/toast/pricing) Toast Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_275cd1e8b8a46c55fcabaea92c4786ee/square-point-of-sale.jpg "Product Avatar Image") Square Point of Sale 4.6/5(1,211) [ Compare Now ](https://www.g2.com/compare/square-point-of-sale-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_93286bc5335bc18459acc394709e9b65/aloha-cloud.png "Product Avatar Image") Aloha Cloud 3.9/5(336) [ Compare Now ](https://www.g2.com/compare/aloha-cloud-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_31d6bb476a7138d3e10ddcdcf9f49783/upserve-2019-05-21.jpg "Product Avatar Image") Upserve 4.1/5(90) [ Compare Now ](https://www.g2.com/compare/toast-vs-upserve-2019-05-21) ##### ##### Toast Features Administration Menu Building Inventory Management Accounting Meal Service Payment Gateway Table Management Check Adjustment Platform Basics Reporting Back Office Real-Time Analytics [ View More Features ](https://www.g2.com/products/toast/features) ## Top-Rated Alternatives [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Aloha Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aloha Cloud") Aloha Cloud 3.9/5(336) ](https://www.g2.com/products/aloha-cloud/reviews) [ ![SpotOn](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SpotOn") SpotOn 4.4/5(241) ](https://www.g2.com/products/spoton/reviews) [ View All Alternatives ](https://www.g2.com/products/toast/competitors/alternatives) ##### Categories on G2 [Payroll](https://www.g2.com/categories/payroll)[HCM Software](https://www.g2.com/categories/hcm-software)[Restaurant Management](https://www.g2.com/categories/restaurant-management) [Payroll](https://www.g2.com/categories/payroll)[HCM Software](https://www.g2.com/categories/hcm-software)[Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant POS](https://www.g2.com/categories/restaurant-pos)[Retail POS](https://www.g2.com/categories/retail-pos)[Restaurant Marketing Tools](https://www.g2.com/categories/restaurant-marketing-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What brand protection platforms are worth using for a consumer goods company that sells on multiple international marketplaces and needs one tool to cover them all?](https://www.g2.com/discussions/what-brand-protection-platforms-are-worth-using-for-a-consumer-goods-company-that-sells-on-multiple-international-marketplaces-and-needs-one-tool-to-cover-them-all)[Top platforms for multi-format document generation](https://www.g2.com/discussions/what-are-the-top-platforms-for-multi-format-document-generation)[Best for Voice Recognition](https://www.g2.com/discussions/what-are-the-best-voice-recognition-programs-right-now) [SafetyCulture vs Fulcrum for a field operations team that needs digital inspection forms, photo documentation and real-time reporting without a lengthy rollout?](https://www.g2.com/discussions/safetyculture-vs-fulcrum-for-a-field-operations-team-that-needs-digital-inspection-forms-photo-documentation-and-real-time-reporting-without-a-lengthy-rollout)[Which data analytics platforms provide real-time construction visibility without requiring custom dashboard builds?](https://www.g2.com/discussions/which-data-analytics-platforms-provide-real-time-construction-visibility-without-requiring-custom-dashboard-builds)[Pros and Cons Details](https://www.g2.com/products/toast/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)