--- title: Toast Reviews meta\_title: 'Toast Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 371 reviews by the users' company size, role or industry to find out how Toast works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 371 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Toast Reviews & Product Details Visit Website Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handhelds and display screens to online ordering, email marketing and payroll, the entire Toast system works together to help restaurants delight their guests, do what they love, and thrive. * * * Product Website Toast Seller [Toast](https://www.g2.com/sellers/toast) Discussions [Toast Community](https://www.g2.com/products/toast/discuss) Languages Supported English, Korean, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Erin Giles Show More ## Pricing Pricing provided by Toast. ### Starter Kit Starting at $0.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/toast/pricing) ## Toast Integrations (11) What do users say about integrations? Verified by Toast [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 7shifts ](https://www.g2.com/products/7shifts/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") COGS-Well ](https://www.g2.com/products/cogs-well/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Crunchtime Kitchen ](https://www.g2.com/products/crunchtime-kitchen/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenTable for Restaurants ](https://www.g2.com/products/opentable-for-restaurants/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ProLiant ](https://www.g2.com/products/proliant/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Restaurant365 ](https://www.g2.com/products/restaurant365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TipHaus ](https://www.g2.com/products/tiphaus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Toast ](https://www.g2.com/products/toast/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UKG Pro ](https://www.g2.com/products/ukg-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Worldpay ](https://www.g2.com/products/worldpay/reviews) Show More ![Leo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leo C.") LC Leo C. General Manager Small-Business (50 or fewer emp.) 11/27/2023 "A great modern POS system" 4.5/5 What do you like best about Toast? Toast is an very easy to use and modern platform. The staff pick it up very quickly. It generally makes operations pretty smooth. It integrates with other systems very well so greet data access. Review collected by and hosted on G2.com. What do you dislike about Toast? A recent update to the user experience is not as streamlined as I think Toast hopes it to be. After several months using it there are still some challenges and difficulty navigating that weren't there before. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? General operations with inputting orders. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-8930545/official_response/edit) Hi Leo, thanks for leaving us a review! Thrilled to know that you're enjoying your experience using Toast. We appreciate your feedback and invite you to join us at community.toasttab.com to stay connected with our team and other restaurant leaders. Hope to see you there! Current UserValidated ReviewerIncentivizedSource: Seller invite ME Maria E. Mid-Market (51-1000 emp.) 2/5/2024 "The Easiest POS System" 5/5 What do you like best about Toast? Toast is super User friendly and easy to navigate. The search option helps expedite focus areas throughout the day. Review collected by and hosted on G2.com. What do you dislike about Toast? Nothing to dislike, I thourly enjoy using. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Tracking sales by product mix. Reports are easily available. Forecasting needs Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9193736/official_response/edit) Hi Maria, thanks for taking the time to leave us a review! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Mid-Market (51-1000 emp.) 11/13/2023 "Went from stone age to modern age" 5/5 What do you like best about Toast? Toast has been the best for both buissness acumen as well as transparency. We are able to update and see everythign in real time. A huge game changer in a multi unit buissenss Review collected by and hosted on G2.com. What do you dislike about Toast? Payroll has been a struggle. Also when we have staff from a differnt unit come over to help it is thinking we are all one company. Been a challenge Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? it has taken us as a company that is a multi unit arena and allowed us to use one format. This is hugely benificail for the size company that we are. Allowing us to use one payroll system for multiple restaurants, one support system, one reporting system.... it has streamlined us. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-8864551/official_response/edit) Hi there, thank you for taking the time to share your experience using Toast. If you haven't already, please join our online community at community.toasttab.com to connect with other restaurant leaders! [See how Toast improved](https://community.toasttab.com/) Current UserValidated ReviewerIncentivizedSource: Seller invite AT Anton T. Mid-Market (51-1000 emp.) 6/3/2023 "Great UI, Functionality, and Hardware" 4.5/5 What do you like best about Toast? \*\*\*Functionality\*\*\* - Cloud-hosted service means no need for an on-site server, and all changes can be made remotely. - Changes can be saved, then published. You can change things during business hours and not worry about every small change being updated to the POS as you change settings or build menus. - Reports are deep and customizable. Everything can be exported to CSV files if you want to use data in outside sheets. \*\*\*UI\*\*\* - Website UI is clean, modern, and intuitive. Options are presented in ways that make sense and are easy to find. Search function on the website makes it easy to find settings that might otherwise be hidden behind a couple menus. - POS and handheld UI is clean and straightforward as well. Training is fairly simple as everything is presented clearly. - Customer facing UI is clear and minimalist. \*\*\*Hardware\*\*\* - Professional, modern, and durable hardware. No more bulky terminals collecting dust in corners. - Terminals are slim but sturdy. - Handhelds provide lots of functionality including credit card payments via swipe, chip, or tap to pay. - Handhelds can take a beating. These things have been dropped countless time but yet to have a cracked screen in 1 year+ with 8 handhelds in use. - Ticket and receipt printers work great, are very durable and cheaper than their legacy Epson counterparts. Review collected by and hosted on G2.com. What do you dislike about Toast? \*\*\*Cloud Service Outages\*\*\* - Cloud services are excellent for their purpose, but when these go down during service, it can cause lots of confusion as customers try to use QR codes that are not communicating with our terminals and printers. - Offline mode works great during internet outages, but all QR codes must be pulled to prevent customers from placing orders we won't receive. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Toast provides great hardware and SaaS for restaurant management. Everything is intuitive yet functionality is deep and comprehensible. Building menus, managing staff, analyzing sales and labor trends. These things are all made simple with Toast's tools. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-8175871/official_response/edit) Hi Anton, thanks for your review! We appreciate you taking the time to share your feedback using Toast. We'll be sure to pass your feedback along to our teams. If you haven't already, please join our online community at https://community.toasttab.com/. Hope to see you there! Current UserValidated ReviewerSource: Organic EM Edith M. Small-Business (50 or fewer emp.) 10/29/2023 "The best thing that ever happened to my restaurant" 5/5 What do you like best about Toast? I love that I can correct errors check sales see what's selling the most and perform payroll duties easily and with confidence Review collected by and hosted on G2.com. What do you dislike about Toast? There is nothing I dislike. I just haven't been able to embrace the new pos screen because I don't know how to make special requests or add dollars to extra items Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Toasttab.com takes care of credit card compliance I don't have to spend several hours every six months to stay in compliance. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-8780054/official_response/edit) Hi Edith, thanks for leaving us a review! If you haven't already, we invite you to join our online community at community.toasttab.com to connect with other restaurateurs. Hope to see you there! [See how Toast improved](https://community.toasttab.com/) Current UserValidated ReviewerSource: Organic ![Deepak g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak g.") DG Deepak g. Senior Executives Market Research Small-Business (50 or fewer emp.) 8/15/2023 "Solid Indian Restaurant Manager UI Based Service" 4/5 What do you like best about Toast? - Cloul Hosted service and Maintainance - Customised and Changes can be done as required (Moderate) - Reports and and Menu Price can be Update - Templets can be get well desined Review collected by and hosted on G2.com. What do you dislike about Toast? - Unscinentific Calculation of Prices - Worst Support have ever seen - Less Options to work with - Not an Outrange for the cafe or any Indian Restaurants - Less Service compare to other Key Players in the Market Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? - POS: Billing and Tax calculation - Menu: Improved custumisation for Menu Option - Pricing: Helps to have a Pricing - Offers: can be display offers and Cutoff - Digital Ordering: Intigration with Online Ordering apps - Digital Service: Can be Manage Food/Order Ingridients requirement if They need High in Spicy or Less likewise -Toast Takeout: Customers who Prefer to Pick order can be mark Here - Dine-In: Allows to Block for who Prefer Dine-in Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-8480777/official_response/edit) Hi Deepak, thanks for taking the time to share your experience using Toast. We're grateful for your feedback and will use it to improve our business [See how Toast improved](https://community.toasttab.com/) Validated ReviewerIncentivizedSource: G2 invite ![Leonard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonard H.") LH Leonard H. CEO Small-Business (50 or fewer emp.) 7/13/2023 "ToastTab predatory practices" 0/5 What do you like best about Toast? Initially on paper, ToastTab is that solution for restaurant operators that the doctor ordered, however, buyer should be aware this companies ethics are suspect at best. Review collected by and hosted on G2.com. What do you dislike about Toast? In addition to providing point-of-sale cloud services for restaurant operators, the company features several add-ons, i.e. online, ordering, access to the Toast API for third-party vendors, loyalty program, online email marketing. Recently Toast implemented a $.99 service charge, where Toast is charging the restaurants customers this fee. Please note that restaurants already pay a monthly subscription service fee for the ability to have online ordering. For many different reasons this type of $.99 fee that Toast is putting on the back of our customers is unacceptable. Now post pandemic, fast food/quick serve Restaurants are already catching backlash for having tip suggestions during the checkout process now a $.99 charge is the straw that's breaking the camels back. Although during check out toast does mention that they are the collector of the $.99, however, our customers don't see the distinction and know nothing about "Toast". Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Currently, Toast is causing more problems than solutions. The outsourced support in our opinion lacks the fundamental basics of restaurant operations. These folks always liked it "create a ticket", and "escalate" to the right department. Jesus Christ people, Toast needs to learn how to solve customer problems on the first call. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-8318087/official_response/edit) Hi there, thank you for your feedback. We'll be following up to learn more on how we can support here. Validated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Small-Business (50 or fewer emp.) 12/11/2023 "Toast is the best POS system I’ve used" 4.5/5 What do you like best about Toast? It is easy to use, program, and trouble shoot. I can add, and change settings and update menus from my phone. It is easy to train new staff on Toast, and it is convenient to monitor realtime sales from anywhere. Review collected by and hosted on G2.com. What do you dislike about Toast? The intergration with other software can be difficult to set up and a little buggy sometimes. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? It makes monitoring sales simple. Sales data is organized in a way that it makes it easy to analyze. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-8989874/official_response/edit) Hi there, thanks for sharing your experience using Toast! We're happy to know that we're meeting your needs as a POS system. Current UserValidated ReviewerIncentivizedSource: Seller invite JC Jerry C. Small-Business (50 or fewer emp.) 12/19/2023 "Toast is a very good POS that is stable and can compete with other leading POS systems" 5/5 What do you like best about Toast? The UI is very user friendly, Training for the system is not that high, easy to learn. Customer support is very prompt and fast in responding. A lot of features that we need in our restaurant and it integrates with other system like Sling and Beengo. Review collected by and hosted on G2.com. What do you dislike about Toast? Some minor downtime but it's not very frequent. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Ease of use, ease of training to staff, integration with other systems. Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9037810/official_response/edit) Hi Jerry, thanks for taking the time to leave us a review! [See how Toast improved](https://community.toasttab.com/) Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 2/21/2024 "Too many changes too often" 3/5 What do you like best about Toast? Good general management information. Use of discounts and by staff member. Review collected by and hosted on G2.com. What do you dislike about Toast? Softimes glitchy in use on time entries especially. Review collected by and hosted on G2.com. What problems is Toast solving and how is that benefiting you? Keeps information available to easily answer common management questions Review collected by and hosted on G2.com. Show More Response from Carrisa Anderson of Toast [Editedit](https://www.g2.com/survey_responses/toast-review-9317891/official_response/edit) Hi there, thank you for sharing this feedback with our team. Current UserValidated ReviewerSource: Organic ## Questions about Toast? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Toast ](https://www.g2.com/products/toast/discussions/new) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") G2 Verified User in Computer Software • Last activity almost 4 years ago Does Toast require internet access? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) DD Derrick Dufresne • Last activity over 3 years ago Is there any way to make toast work in a retail non restaurant 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) [ View all Discussions ](https://www.g2.com/products/toast/discuss) ## Pricing Options Pricing provided by Toast. ### Starter Kit Starting at $0.00 Per Month ### Point of Sale Starting at $69.00 Per Month ### Custom Contact Us [ View More Pricing Information ](https://www.g2.com/products/toast/pricing) Toast Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_275cd1e8b8a46c55fcabaea92c4786ee/square-point-of-sale.jpg "Product Avatar Image") Square Point of Sale 4.6/5(1,211) [ Compare Now ](https://www.g2.com/compare/square-point-of-sale-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_93286bc5335bc18459acc394709e9b65/aloha-cloud.png "Product Avatar Image") Aloha Cloud 3.9/5(336) [ Compare Now ](https://www.g2.com/compare/aloha-cloud-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_31d6bb476a7138d3e10ddcdcf9f49783/upserve-2019-05-21.jpg "Product Avatar Image") Upserve 4.1/5(90) [ Compare Now ](https://www.g2.com/compare/toast-vs-upserve-2019-05-21) ##### ##### Toast Features Administration Menu Building Inventory Management Accounting Meal Service Payment Gateway Table Management Check Adjustment Platform Basics Reporting Back Office Real-Time Analytics [ View More Features ](https://www.g2.com/products/toast/features) ## Top-Rated Alternatives [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Aloha Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aloha Cloud") Aloha Cloud 3.9/5(336) ](https://www.g2.com/products/aloha-cloud/reviews) [ ![SpotOn](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SpotOn") SpotOn 4.4/5(241) ](https://www.g2.com/products/spoton/reviews) [ View All Alternatives ](https://www.g2.com/products/toast/competitors/alternatives) ##### Categories on G2 [Payroll](https://www.g2.com/categories/payroll)[HCM Software](https://www.g2.com/categories/hcm-software)[Restaurant Management](https://www.g2.com/categories/restaurant-management) [Payroll](https://www.g2.com/categories/payroll)[HCM Software](https://www.g2.com/categories/hcm-software)[Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant POS](https://www.g2.com/categories/restaurant-pos)[Retail POS](https://www.g2.com/categories/retail-pos)[Restaurant Marketing Tools](https://www.g2.com/categories/restaurant-marketing-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What brand protection platforms are worth using for a consumer goods company that sells on multiple international marketplaces and needs one tool to cover them all?](https://www.g2.com/discussions/what-brand-protection-platforms-are-worth-using-for-a-consumer-goods-company-that-sells-on-multiple-international-marketplaces-and-needs-one-tool-to-cover-them-all)[Top platforms for multi-format document generation](https://www.g2.com/discussions/what-are-the-top-platforms-for-multi-format-document-generation)[Best for Voice Recognition](https://www.g2.com/discussions/what-are-the-best-voice-recognition-programs-right-now) [SafetyCulture vs Fulcrum for a field operations team that needs digital inspection forms, photo documentation and real-time reporting without a lengthy rollout?](https://www.g2.com/discussions/safetyculture-vs-fulcrum-for-a-field-operations-team-that-needs-digital-inspection-forms-photo-documentation-and-real-time-reporting-without-a-lengthy-rollout)[Which data analytics platforms provide real-time construction visibility without requiring custom dashboard builds?](https://www.g2.com/discussions/which-data-analytics-platforms-provide-real-time-construction-visibility-without-requiring-custom-dashboard-builds)[Pros and Cons Details](https://www.g2.com/products/toast/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)