Confidence in sending secure transmission of information and ease of use. Review collected by and hosted on G2.com.

No fax feature and sometimes other parties have trouble accessing the documents. Review collected by and hosted on G2.com.

Ease of use

Training videos readily available

Great customer support

Security protocols that inspire confidence Review collected by and hosted on G2.com.

There is nothing to dislike about this product Review collected by and hosted on G2.com.

Instant Communication w/ external clients. Easy access to files. Ability to upload files. Review collected by and hosted on G2.com.

I haven't encountered anything yet that I dislike. Review collected by and hosted on G2.com.

Quick to setup and separates by channel. Great it has unlimited storage. Review collected by and hosted on G2.com.

There was one hiccup where my client couldn't access the data but ultimately was resolved timely by the Titanfile team. Review collected by and hosted on G2.com.

I like the custom url login and branding functionalities on the TitanFile platform the best. My clients and business partners trust using the platform to send/receive confidential data, arguably the most important aspect of my service offering. Review collected by and hosted on G2.com.

I don't have any current criticisms of the platform itself other than the initial learning curve required to instruct new clients on how to log in for the first time. Review collected by and hosted on G2.com.

I like that it is secure and easy to use. Review collected by and hosted on G2.com.

As of yet, no issues have been identified. Review collected by and hosted on G2.com.

Titan File was easy for me to use and my clients seemed to be able to use it with ease. Review collected by and hosted on G2.com.

It did not tie together with my tax software program. I wish documents signing process was less

cumbersome. Review collected by and hosted on G2.com.

TitanFile is very user-friendly especially for our elderly clients. Customer Support always replies in a timely manner. Review collected by and hosted on G2.com.

I do not have any negative feedback for TitanFile. Review collected by and hosted on G2.com.

TitanFile is easy to set up. It is intuitive and simple to explain how to use it to others. The training provided was timely and straightforward. We are so happy that our clients can securely and simply submit their documents to us. Review collected by and hosted on G2.com.

It would be helpful if clients could have a record of what they provided to us via secure submit. Some clients emailed us to confirm we received their documents and other clients uploaded their documents more than once because they were not sure we received them. Review collected by and hosted on G2.com.

Sharing and transferring confidential data and files with your clients or managers in the most secure way. Documents imported or uploaded in this software are saved for a lifetime. No data loss is seen within this software. The UI of this software is easy to use and handle, very productive and helpful. Extracting data feature is one of the great features of this software. Review collected by and hosted on G2.com.

The software does not include automatic data syncing or import options. The most irritating thing about this software is that it automatically logs out your id with some time. Review collected by and hosted on G2.com.