---
title: Titan Reviews
meta_title: 'Titan Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 569 reviews by the users' company size, role or industry
  to find out how Titan works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 569
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Titan Reviews
**Vendor:** Titan  
**Category:** [Email Management Software](https://www.g2.com/categories/email-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 569
## About Titan
Titan is an email suite built specifically for professionals and small businesses. Professional email with in-built marketing, business growth, and security tools — all in one place, at the right price for growing businesses. Check out: www.titan.email Where generic email providers give you an inbox, Titan gives you visibility and control: Know when your emails are read, track when attachments are opened, leverage AI to read, write, summarize your emails, save, access and share files from Drive built within your inbox, make every email a branded touchpoint — all from within your mailbox. What&#39;s included: Read Receipts | Attachment Tracking | Link Tracking | AI Write, Refine &amp; Summarize | Titan Drive | Signature Designer | Titan Tasks | Company Branding | and many more features Built by a team with a track record: Titan is launched by the Founder and team behind Directi group of companies, which collectively built products used by hundreds of millions of people worldwide. Trusted by partners you already use: WordPress | GoDaddy | Bluehost | Name.com | Hostinger | HostGator | GMO | SquareSpace Loved by growing businesses: 3 Mn mailboxes managed | 2Mn App downloads | 4.6 Rating on Play Store | 4.7 Rating on iOS App Store Best For: Professionals or small businesses looking for a comprehensive email suite that enables meaningful customer relationships.



## Titan Pros & Cons
**What users like:**

- Users highlight the **excellent customer support** of Titan, resolving issues quickly and efficiently with helpful guidance. (3 reviews)
- Users appreciate the **clean interface** of Titan, enhancing email usage with added features and improved privacy. (1 reviews)
- Users appreciate the **seamless communication** capabilities of Titan, easily sending emails and printing as desired. (1 reviews)
- Users commend the **excellent customer support** of Titan, providing quick and efficient solutions to their issues. (1 reviews)
- Users highlight the **ease of use** in Titan, appreciating the simple installation and intuitive setup process. (1 reviews)
- Easy Setup (1 reviews)
- Efficiency (1 reviews)
- Email Automation (1 reviews)
- Users value the **email tracking feature** in Titan, enhancing their business communication and providing useful insights. (1 reviews)
- Users love the **easy-to-use interface** of Titan for efficient and effective inbox management and email features. (1 reviews)

**What users dislike:**

- Users struggle with the **difficult setup** , facing challenges in locating hidden functions and enabling necessary features. (1 reviews)
- Users find the **limited folder management** in Titan frustrating, impacting their ability to organize and store messages effectively. (1 reviews)
- Users find the **constant message alerts** from Titan to be super annoying and disruptive. (1 reviews)
- Users find the **learning curve challenging** due to hidden functions and minimalistic design of Titan. (1 reviews)
- Users feel the Titan product has **limited features** and lacks smooth integration with third-party tools and usability improvements. (1 reviews)
- Users desire improved **integration features** , including support for video conferencing and third-party tools in Titan. (1 reviews)
- Users find the **mobile app integration lacking** , wishing for improved functionality and alerts for new messages. (1 reviews)
- Poor Interface Design (1 reviews)
- Software Limitations (1 reviews)
- Spam Issues (1 reviews)

## Titan Reviews
  ### 1. Overall a good mailing system

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jakob M. | Actor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Titan?**

The app is very good and the support is kind, helpful and quick. The whole system is easy to handle. It's possible to create several personal signatures and I have my own domain mail.

**What do you dislike about Titan?**

In the browser version it would be great if the system does not open the next email once I deleted one, like in the app. Somehow I think it always could be more clearly arranged.

**What problems is Titan solving and how is that benefiting you?**

I needed a personalized mailadress and now I have one with the name of my domain. I can now sepparate personal mails from business mails.

  ### 2. Simple to setup and works flawlessly so far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Titan?**

Very user friendly interface. Mobile application is also very useful

**What do you dislike about Titan?**

No desktop application. I constantly have to go back to my browser to access my mail

**What problems is Titan solving and how is that benefiting you?**

Having a professional email with a custom domain make my agency look more legitimate

  ### 3. Amazing Email Provider!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Madeline A. | Founder/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Titan?**

I was looking for an all-in-one software to collect leads and have a professional business address. I love the ease of use of titan, and the aesthetic is fresh and modern. Excellent service, and I would whole heartedly suggest it to anyone looking to have a high deliverability rate! -Madeline Andrews

**What do you dislike about Titan?**

I have yet to find anything I dislike about Titan. It is fast with high deliverability rate in my experience. Not to mention the aesthetic is wonderful.

**What problems is Titan solving and how is that benefiting you?**

It solves the unprofessional email sent from other service providers. The emails deliver straight to my potential client's inboxes, which allows me to be a step ahead of my competitors.

  ### 4. the best email provider I have ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandro B. | Frontend Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about Titan?**

The fact that you can see when they open your emails is beneficial in business; the layout, the templates and the scheduling. It also has its app

**What do you dislike about Titan?**

I would use Titan forever, but I literally can not find how to use the services again; I got it from a provider "hosting" and then they stopped offering the service, so I can´t make new accounts for my business or my clients, I try contacting Titan but they never reply.

**What problems is Titan solving and how is that benefiting you?**

I am unaware of any issue they are solving right now that can benefit me; I know they have a forum to ask for improvements, and they are very active there.

  ### 5. Titan is an excellent mail server

**Rating:** 5.0/5.0 stars

**Reviewed by:** John S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Titan?**

Titan provides an excellent mail server program for all your business applications. It accepts multiple e-mail addresses, and allows for signatures, and other features,

**What do you dislike about Titan?**

Duslikes? Well, it helps if you are familiar with an email program/app.  Coming in "cold" without knowledge of an e-mail app or program would be a disadvantage.

**What problems is Titan solving and how is that benefiting you?**

Titan helps in organizing e-mails and answering them. It helps keep things organized in terms of correspondence that still needs to be answered. It's a versatile program!

  ### 6. Titan is so easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregory S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about Titan?**

We use titan for our cold email marketing and have to juggle 60+ email accounts. Titan makes it really easy to manager all the accounts.

**What do you dislike about Titan?**

there isn't anything that I dislike about Titan. Everything works, there's no bugs, and it's really easy to use.

**What problems is Titan solving and how is that benefiting you?**

They make it easy for me to manage all of our email accounts and it's user friendly. I'm a novice when it comes to email marketing so it's good to have a product that makes things easy.

  ### 7. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brendan C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Titan?**

I had an issue this morning where receiving emails seemed to be severely delayed. I contacted customer service by using the chat feature and got instant feedback.

**What do you dislike about Titan?**

The only dislike I have about Titan is configuring DNS features. I host my site through Hostinger and for the email was included and very easy to setup. During my issue today I tried to verify settings and was completely lost but that is mostly because I have no experience in setting up email.

**What problems is Titan solving and how is that benefiting you?**

I had delayed incoming email this morning and the representative from Titan was able to tell me there were no reported issues with the service and sent me a test email to verify everything worked.

  ### 8. Titan: An Colossal Email Provider Unbound

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carl M. | Host, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Titan?**

Titan is a professional email provider for small businesses and professionals.
A professional email address is essential for building customer trust and credibility.
Titan offers professional email addresses, collaboration tools, and a high level of security.
Titan is not an email campaign service but instead focuses on email hosting.
Titan was founded in 2018 by Bhavin Turakhia and has a growing user base.
Titan secured funding from Automattic (WordPress), .an alternative to Google and Microsoft, which have monopolized email.
Titan offers an intuitive user interface, advanced search and filter options, email tracking, and multiple domain support.
Titan limits the number of outgoing and incoming emails per hour and day to prevent spamming.
Overall, Titan is a good email hosting service for small businesses and professionals who require high security and collaboration tools.

**What do you dislike about Titan?**

Titan's email hosting service is not designed for sending out bulk emails, as it limits the number of outgoing and incoming emails on a daily and hourly basis
Titan's email hosting service can be more expensive than alternatives.

**What problems is Titan solving and how is that benefiting you?**

Easy to use interface design
Notification when an email is read

  ### 9. Titan Email Services

**Rating:** 3.0/5.0 stars

**Reviewed by:** Miji L. | Korean Language Instructor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2023

**What do you like best about Titan?**

It was provided from the homepage so I felt that it is a one stop package service.  If I need assistance, I can get chat with a rep and get assitance right away.

**What do you dislike about Titan?**

I've been having issues with getting emails from other people. I had to clear my cache but in the same setting, I do not have any issues such as that with other email providers.

**What problems is Titan solving and how is that benefiting you?**

I need a business email for my business and I was able to create a email domain for my email while being linked with the business homepage. So I don't have to go to different places to find a homepage and email domain.

  ### 10. Great email service for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul B. | Photographer / Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2023

**What do you like best about Titan?**

I have been using Titan email for over a year. I use this email service for a small photography service that relies primarily on me doing some technical things that I don't have an IT department to help with. Titan's easy to understand, user friendly service allows me to manage multiple email accounts for my website, and for other people who will occasionally help with my services. One of the best points I have encountered is their customer service. I've had to use the Chat Function twice, and both times they quickly answered my questions and attached links to walk me through what I needed to do.

**What do you dislike about Titan?**

I imagine at some point I could grow out of the service level that I am currently using and I will have to upgrade. I have not yet reached this point, so I can't say this is a very big "dislike." I guess I would say this manifests itself by the fact that I don't always know where to look for a solution. Again, this is not much of a dislike because their quick responses pointing me to what I need to do minimizes my concern.

**What problems is Titan solving and how is that benefiting you?**

Having multiple email addresses for my website brings credibility to my services. In today's times, specialization is important. The services I provide are most certainly credible and valuable; however, before engaging with me there is no way for people to know this... Being able to have people reach me either through a specific service type, or through someone who works with me, is a great benefit to me.

  ### 11. Very good instant support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Moshayeb  B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Titan?**

I stant support is very good. I was getting error for my mistake and they fix thr issue.

**What do you dislike about Titan?**

I am just a new user cor titan email so nothing yet from my end.

**What problems is Titan solving and how is that benefiting you?**

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  ### 12. Easy to use, secure and very fast email delivery and alert

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raphael A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about Titan?**

Fast email alert with their app means you do not miss any emails. It also comes with many features for email better email signature design

**What do you dislike about Titan?**

I have not seen anything I dislike about Titan since I started using it for more than a year now.

**What problems is Titan solving and how is that benefiting you?**

I gives me alert that my email to a client has been opened. Giving me the assurance that my email is received

  ### 13. I am very happy with Titan email.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about Titan?**

I found Titan to be easy and user friendly. My time is limited and I do not like to waste it.

**What do you dislike about Titan?**

I am still looking for a solution to sort many different emails into categories. The basic email size allocation is too limited.

**Recommendations to others considering Titan:**

I found Titan easy to set up, easy to use and the support is great.

**What problems is Titan solving and how is that benefiting you?**

I have many different email addresses that I have to monitor. It is fast and practical and I find it quite easy.

  ### 14. I find a certain reliability and assurance with Titan

**Rating:** 5.0/5.0 stars

**Reviewed by:** joseph M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Titan?**

Being spontaneous, fast, and secure reassures me greatly. A rather lively platform and quality service, the server speed is such that a site with medium traffic is very comfortable.

**What do you dislike about Titan?**

The storage capacity of professional emails is only 1GB. It's a bit too small compared to what we can store, as we host domains for companies with more than 10 employees and these employees store content.

**What problems is Titan solving and how is that benefiting you?**

hosting of sites, sending emails. In this case, I had an issue with my domain being seen as spam, but I had the assistance of Christine Varkey to help me manage this problem.

  ### 15. Titan email and user support delivers above expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony Q. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about Titan?**

User setup and usage straight forward and easy to navigate.  Any issues I've encountered were quickly resolved through online chat. More complicated issues were resolved promptly through an online meeting with an agent.

**What do you dislike about Titan?**

Phone support would be an option I would like to see; however, Titan staff is chat-responsive within 10 minutes.

**What problems is Titan solving and how is that benefiting you?**

Titan provides a solid email program that serves my business better than others available. I spend time efficiently without weeding through clutter.

  ### 16. Titan lives up to their name

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trever M. | Motivational Energy Speaker, Empowerment Trainer and Life Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2023

**What do you like best about Titan?**

Just started using Titan email services and so far their crushing it with their support that's staffed by people who know what they are doing. This is rare these days as more and more companies are outsourcing their support lines to call centers filled with inexperienced people

**What do you dislike about Titan?**

The one feature of adding another Titan email account to your webmail browser disappears every time you close it and reopen it. Unless you know the backdoor trick of bookmarking the tab. This should be made clear on the site until they fix that issue.

**What problems is Titan solving and how is that benefiting you?**

Support when I need it from people who can help me without referring me to 2 or more people just to find the basic answers. Their drive to help is constantly improving and expanding as they strive to increase their ability to become more than just an email provider.

  ### 17. Issue solved with urgent Support and Step by Step Gudeline

**Rating:** 5.0/5.0 stars

**Reviewed by:** Waqas S. | Domains Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2023

**What do you like best about Titan?**

I'm glad to share that I have a good experience with Titan Email Service and urgent support online. Yesterday, I was a bit worried when I faced my Email account error. But, I sought Titan's online help: 

Urgently solved the issue  
Gave kind support 
Gave step-by-step guidance
 It's always essential to have reliable and helpful support when using any of the Best Email services, and it sounds like Titan Email Service is providing that for us. If I say further,  Titan is available 24/7 whenever I needed assistance. It's my satisfaction to create all of the Email Accounts over Titan.
Thanks a lot!

**What do you dislike about Titan?**

I couldn't find the option to add my Username to my Email Account.

**What problems is Titan solving and how is that benefiting you?**

Giving Urgent Support
Professional Guidelines by Experts
Doesn't get down
Fast and Transparent Service
Easy to Use e.g. User Friendly

  ### 18. Titan was helpful to sort out my problems

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad  A. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2022

**What do you like best about Titan?**

The interface is overall good. 100 Alias in my package and 100 different emails. that means 100gb space, that is the best to offer in such affordable pricing. Yesterday I needed help to input TXT and MX files into my domain DNS setting, One of the best and helpful representative of TITAN sort that out in few minutes.

**What do you dislike about Titan?**

First of all I cannot add another recipient (CC) another person while composing a new email, that's a bad option. also, when I needed a line spacing to start a new line, and when I press delete to remove a word, it automatically shifts to previous line, that's irritating!

**What problems is Titan solving and how is that benefiting you?**

Titan solves my problem by providing 100 of email addresses in just few simple clicks, type the new name, submit password, write recovery email and boom hwre you have a new email in 3 simple steps.

  ### 19. Great affordable email provider

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paola D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Titan?**

- It is cheap if you just want one email account.
- IP has an excellent reputation so you won't have undeliverable emails.

**What do you dislike about Titan?**

In the beginning, there were problems sending emails from certain internet provider's IP addresses. But that problem was later solved.

**What problems is Titan solving and how is that benefiting you?**

My boss had problems sending emails. Some of his emails were not received by some customers. Titan support helped solved the problem and now everything is working fine.

  ### 20. My first experience for getting help from Titan Support was tremendous.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Farrukh K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Titan?**

I have been using Titan for last few months, and I found it perfect for my business email account. Their support team helped me very well and resolved my issue.

**What do you dislike about Titan?**

Up till now, I found no downside with Titan.

**What problems is Titan solving and how is that benefiting you?**

Because of Titan, I could get a credible professional business email address. Now I am using my business emails confidently to grow my business.

  ### 21. Great first impression!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Titan?**

Very easy to set-up, with quick, knowledgable customer support!

**What do you dislike about Titan?**

I'm a new user, but so far I have no complaints!

**What problems is Titan solving and how is that benefiting you?**

I need reliable, professional business email using my domain name. I just transferred from another service where I was always getting blocked by SPAM filters. So far, none of that with Titan. Keeping my fingers crossed for more of the same!

  ### 22. Titan has advantages in innovation but integration with Google as yet incomplete

**Rating:** 4.0/5.0 stars

**Reviewed by:** Owen Paul L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Titan?**

It has new features and can be configured for large scale mailings at a competitive cost

**What do you dislike about Titan?**

Difficult to get mail to work with Gmail and hard to know about calendar and contact list sharing. It may be better to keep them apart. Hard to find discussed

**What problems is Titan solving and how is that benefiting you?**

The biggest problem is the one ahead -- Titan looks good for integration with Jetpack CRM and boosting. Not so confident about MailChimp. If it works it would share data and allow reporting.

  ### 23. I am a big fan of Titan!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler F. | Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Titan?**

I recently switched from another provider, no real reason just looking for a different option. I am beyond happy with Titans services and support.
Update. I'm still loving Titan.

**What do you dislike about Titan?**

There is nothing to dislike thus far. Their support has been exceptional and their email service WORKS amazingly.
Update.  No issues with Titan at all. I am going to switch our business over.

**What problems is Titan solving and how is that benefiting you?**

There has been no No sync issues, no offline issues, or anything like that. I reached out to their agents a couple times and they answered everything in great detail.

  ### 24. Non-Tech Savvy Client gets great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donna K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Titan?**

I don't know much about tech. I turn on the computer and work. Don't ask me how to set anything up. 

I had to set up a DKIM. Titan has a blog post that meant nothing, cause I didn't understand the jargon.

I got an actual person to walk me through what to do. I am so grateful. 

Great customer service means I can refer my other non-techie friends to use your product and know they won't be frustrated. 

Thanks.

**What do you dislike about Titan?**

So far, my experience has been positive. There is nothing I would change.

**What problems is Titan solving and how is that benefiting you?**

I needed a business email. I used Titan to establish that email address. Since I send out emails to my potential clients in my sales and marketing funnels, I needed my DKIM to cut down on my emails going into spam folders.

  ### 25. Titan Email

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kane W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2023

**What do you like best about Titan?**

They have a great support team - and even jumped on Zoom to fix an issue. Their email service provides value for money. It integrates with my website. It has some good features.

**What do you dislike about Titan?**

The email platform could do with some more features - it's a little basic at times. It could also be a touch more user-friendly. It's decent, don't get me wrong, but there is room for improvement.

**What problems is Titan solving and how is that benefiting you?**

I'm using it for connecting with various people - and it's suitable for that. It connects in with my website contact form, which is great.

  ### 26. Great support, great platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about Titan?**

Titan support is clear and concise, helpful, fast, and efficient. The Titan email client itself is well designed and laid out, the app is clean and follows good UI practices.

**What do you dislike about Titan?**

Occasional issues with automatic spam detection, as is common for many clients. Can also on occasion have issues with detecting outgoing mail as spam even when perfectly legitimate.

**What problems is Titan solving and how is that benefiting you?**

Titan is helping me by providing me with a high quality email client, efficient MX server, solid mobile app, good feature especially email forwarding, as well as spam filtering, making it easier to run my business.

  ### 27. I really disappointed. My emailes returned to me with Spam Report title.

**Rating:** 0.5/5.0 stars

**Reviewed by:** M. A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2023

**What do you like best about Titan?**

Nothing. Yor supporting team is not problem solving. Its is almost 10th day but my emails returns with same label SPAM REPORT and I have to sent by force that waits my time and energy.

**What do you dislike about Titan?**

Management support solution is very cheap. I tried several times but my issue did not solve. I will not continue and stop using your services. I was shocked when someone answered me that we will check and soon will return with solution of your problem. but still no one returned.

**What problems is Titan solving and how is that benefiting you?**

Titan did not solved my problem yet.

  ### 28. Functional and good interface design

**Rating:** 5.0/5.0 stars

**Reviewed by:** Federico M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about Titan?**

The simple interface is very easy to use and the environment is very user-friendly for navigation. The best part is that they have everything identified in their main menu, which helps us as users.

**What do you dislike about Titan?**

The sending of emails sometimes ends up in the spam folder or the trash. It's not with all, I can say it happens a lot with Gmail emails; it doesn't happen with emails from custom domains.

**What problems is Titan solving and how is that benefiting you?**

better communication with my collaborators and suppliers by having the ease of setting up the email on different mobile devices. Speed in dialogue and communication with them

  ### 29. It is ok.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Miji  L. | Founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2023

**What do you like best about Titan?**

I've had a couple of issues with getting emails and inquiries about getting other accounts.  I was able to connect with real people staff members. They were able to address the issue right away.

**What do you dislike about Titan?**

It is a little confusing exactly where I can get support. Even though my issues were eventually getting directed to the right department, to get there, I had to go through a couple of departments, and I received a third party email asking for an account right after I talked to a staff member.

**What problems is Titan solving and how is that benefiting you?**

Titan is providing my domain email account trough my homepage hosting Word Press. As the membership with Word Press entails an email account, I am able to communicate with to other parties in a professional manner.

  ### 30. Buisness email at its easiest

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2023

**What do you like best about Titan?**

It is a pretty straightforward 1,2,3 step to getting a professional business email. I tried several alternatives (eg: Zoho Mail) but they weren't remotely close to how easy this mail is.

**What do you dislike about Titan?**

The only thing I could think of that this mail misses is the incorporation of a way to edit HTML code for a custom format email. 

It's not exactly something to dislike since I have been informed that the developers are already working to fix it.

**What problems is Titan solving and how is that benefiting you?**

Managing a business email and automating customer reply messages. The android app also does a pretty good job of notifying me of all messages. Something the competition always did wrong. I used to miss a ton of notifications.

  ### 31. The experience is very accessible.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marcelo G. | Alumni, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2022

**What do you like best about Titan?**

Accessibility!
Fast response from the UI, and a simple to organize.
Before titan i used Google workspace and it was just a mess, didn't knew where to find what and sometimes it stills very confusing, many settings that I don't even know what they do!

So i would definitely recommend Titan

**What do you dislike about Titan?**

At the beginning i just struggle to adapt, but when i did, things went pretty normal, but i would like that the iOS app would allow me to setup basic configurations(don't know why i can do that only on PC)
And also that i had a feature that allows me to create personalized folders.

This would help me organize my emails, like, an email folder from Director A, Company B if had that, it would buy me some time.

**What problems is Titan solving and how is that benefiting you?**

Scheduling.
Titan organizes automatically, events, meetings, etc. that's what i look for on e-mail services.
Time effective products.

Clearly increased my business performance and help me to manage things better

  ### 32. Titan has best UI and UX

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haris R. | WordPress Designer , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about Titan?**

Easy to understand as compared to other business email providers

**What do you dislike about Titan?**

I can't say dislike but one feature is still missing that we can't take backup our emails with one click

**What problems is Titan solving and how is that benefiting you?**

As a WordPress developer, I can say that it saves my time and my colleagues with the best Email dashboard design.

  ### 33. Very simple to use, extremely intuitive and secure platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maruen G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about Titan?**

Its usability, it is not necessary to be profoundly knowledgeable to use the platform in a very active and resourceful way.Its usability, it is not necessary to be profoundly knowledgeable to use the platform in a very active and resourceful way.

**What do you dislike about Titan?**

The difficulty in breaking up the emails thread to file emails from different recipients in different folders.
It could allow a thread to be dismembered so that each recipient is filed in its own folder, without losing the timeline of email exchanges.

**What problems is Titan solving and how is that benefiting you?**

The main problem solved was the fact that the entire structure was in the cloud and the ease of configuring the App on the cell phone.
In addition, the fact that it presents primary security features is also a facilitator, as it allows a reduction in investment in the use of the platform.

  ### 34. Very efficient help and guidance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alexandra K. | Author, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about Titan?**

Responded quickly to troubleshooting, and they offered multiple methods of interaction almost immediately. Problem was resolved in minutes.

**What do you dislike about Titan?**

Nothing to dislike. I prefer it to G-Suite.

**What problems is Titan solving and how is that benefiting you?**

I had to fix my email configuration, and it was not obvious to me how to do it. Respond was quick and extremely polite. Everything was resolved immediately.

  ### 35. Definitely worth a try

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zdenek R. | Architect, Tech leader, Manager, Fixer and Facilitator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Titan?**

Straightforward email client not associated with Big Tech

**What do you dislike about Titan?**

Not configurable, with questionable defaults (can't control via settings). Some ideas raise red flags for me, e.g., filtering my own outgoing email. I don't want someone to read my email to analyze it and store it in their database (which is why I went to Titan). Similarly, I don't want someone to analyze what I am sending and tell me that it is spam, especially without giving me the option to turn this feature off.

Other irking features include not being able to control threading and inclusion (and its place and style) of the previous email in responses.

**What problems is Titan solving and how is that benefiting you?**

Not sure I understand this question. Email facilitates communication with others.

  ### 36. Evaluation of Titan email

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joaquim S. | Dono, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about Titan?**

The practicality of email and the possibility of being used in various places, including the app that exists for Android.

**What do you dislike about Titan?**

I think that the email being corporate is not well regarded by other emails, like Gmail. I don't know if it's the lack of a certificate or something else, and the inability to set a profile picture is unfair.

**Recommendations to others considering Titan:**

The email is easy and very intuitive to use, really easy and practical.

**What problems is Titan solving and how is that benefiting you?**

The account was suspended, but it was easily resolved.

  ### 37. Although the support is a bit difficult to contact, they really solve your problems.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Henrique C. | Diretor de marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Titan?**

His speed, I've used other email platforms that really left much to be desired due to the slowness of the platform, which ends up disrupting your entire day. Something I do in 2 minutes on Titan takes me 10 minutes on other emails. Besides that, it is very functional and easy to use, its usability is quite simple.

**What do you dislike about Titan?**

The main thing I don't like about Titan is that the support is in English and there is no live chat, which means that all resolutions have to be done through email messages, which can delay the process, because sometimes I need a quick solution and usually email support is not as fast as chat.

**What problems is Titan solving and how is that benefiting you?**

The titan helped me solve the issue regarding the invites. I was having a time zone problem, where I would set a time for the meeting and it would arrive with a different time for the lead. I tried some maneuvers to fix this, but it remained wrong, so I contacted support and they resolved it.

  ### 38. Titan greatly facilitates my work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rausan F. | Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Titan?**

One of titan's features is connectivity with the Trello platform, jot form, and the website dashboard from my office. This makes it easy to send customer data automatically without requiring difficult access

**What do you dislike about Titan?**

The unfortunate thing about the TITAN platform is that there is no clear information on how much user data quota remains. Sometimes I, as a user, have to delete e-mails suddenly when the percentage has run out because there is no clear information on how much the user's e-mail quota is

**What problems is Titan solving and how is that benefiting you?**

the thing I want on the TITAN platform is to provide a feature in the form of an icon what percentage of the user's remaining data quota is

  ### 39. My experience using Titan

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thiago L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Titan?**

I appreciate that we can use a personalized email with our domain. This transmits more confidence and credibility to our clients, especially when we start a new professional relationship via email.

**What do you dislike about Titan?**

Our company is using the initial version of email with 1GB storage per account as a test, and I believe the space could be a bit bigger as this causes some problems with emails. We already paid for the domain and hosting, so we figured we could enjoy more storage space.

**What problems is Titan solving and how is that benefiting you?**

Titan's email is solving our problem of formal company communication with an institutional email and this is benefiting me with the opportunity to increase our company's credibility with our customers.

  ### 40. Best Support And Smooth working mails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prakash C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Titan?**

smooth mailing system. securty system is best

**What do you dislike about Titan?**

no Comment perfect working no any isu sor

**What problems is Titan solving and how is that benefiting you?**

wold class support system

  ### 41. One of the Best Email Service For Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shohrab H. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Titan?**

The best features of Titan is Read Receipt option. You can See who opened your emails, and since I am using other CRM alongsinde Titan, I can autoamte the email flow. And the free service is sufficient for a small business with 1-10 team members.

**What do you dislike about Titan?**

Actually I didnt find any disadvantages of Titan, since I am using another CRM alongside Titan. You do not have many options to customize the the Email Body and Text. Also, I found the  the Email Body in Mobile Apps interface is a bit buggy. It should be updated. Also the web version has some lakings in Email Body,

**What problems is Titan solving and how is that benefiting you?**

I use Titan Email as an administrator or super user mailing service to control everything from a single location. It's extremely convenient because I can access it from anywhere at any time. I get all of my business notifications in one place.

  ### 42. Happy so far

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rob K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Titan?**

Well documented and easy to set up and manage

**What do you dislike about Titan?**

I don't have any complaints so far. So far so good.

**What problems is Titan solving and how is that benefiting you?**

it is an email service... that's all i need

  ### 43. Titan Help Center quickly join with costumers's and then get meeting on zoom for the problems.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdul Wadood  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Titan?**

I think there is no upsides ok, and helpful is that my problem not solved on chat then create a zoom link to me to solve my problems, unfortunately on zoom it solved

**What do you dislike about Titan?**

No no no etc ...
I think there is no matter ok

**What problems is Titan solving and how is that benefiting you?**

the problem was to set up (CONFIGURE)  my domain email on titan website to Mail application on MacBooK Pro

  ### 44. Very responsive provider. I would definitely recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Salomé B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2023

**What do you like best about Titan?**

Excellent customer support follow up to keep us informed during the entire process! Keep

**What do you dislike about Titan?**

I don't have anything to dislike! Nothing!

**What problems is Titan solving and how is that benefiting you?**

Resolve phishing email abuse!

  ### 45. Amoung Best in Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akbar  A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Titan?**

Great experience since I am using it. It has amazing features and the app they have make things very easy. 

Hope they will keep providing their amazing service as always.

**What do you dislike about Titan?**

So far i didn't find any thing which I dislike about titan.

**What problems is Titan solving and how is that benefiting you?**

its making email professional with fast and secure service.

  ### 46. Great email host!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tracy M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about Titan?**

I transitioned to Titan after finally reaching my breaking point with an unreliable email host. Titan has been nothing but incredibly responsive, easy to use, and any problem I've had has been quickly resolved by their support team. Titan has been an upgrade for sure!

**What do you dislike about Titan?**

A bit slow to push out new features. There are a few promised solutions in the forums, parctiularly not having emails in the "thread" view, that have not been released yet before other similar features such as the customized swipe actions on mobile that released recently.

**What problems is Titan solving and how is that benefiting you?**

Virtually 100% up-time with email hosting and extremely responsive support.

  ### 47. Titan is a professional mail provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bashar M. | Engineer - Trainer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2023

**What do you like best about Titan?**

What I like about titan is the ultimate mailing experience and the available tools for different needs.
I do recommend using Titan as a mail provider for personal and business uses.

**What do you dislike about Titan?**

While using Titan, there was no downsides, the experience was really good and professional.
I never had a complaint about using Titan mail as a mailing service.

**What problems is Titan solving and how is that benefiting you?**

One of the major problems was the mail delivery notification. With Titan mail, i received a notification when the receiver open my mail, and that was very helpful for me.

  ### 48. Slow onboarding process but solid product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tommy H. | School Broadcast Program Field Producer & Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about Titan?**

The thought and attention that are put into the development of their products.

**What do you dislike about Titan?**

The slow onboarding process for partners.

**What problems is Titan solving and how is that benefiting you?**

Complete email hosting solution with a solid track record of evolving, developing, and bettering the product. Allows for the provision of accounts much easier using their WHMCS add-on.

  ### 49. Simple yet Full of Controls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sagar R. A. | Video Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about Titan?**

The user interface and the ease of usability. The way it showcases everything is so clean and straight to the point.

**What do you dislike about Titan?**

Nothing as such so far. Everything is perfect.

**What problems is Titan solving and how is that benefiting you?**

The elegant Push notifications and the organized interface.

  ### 50. Aesthetic display of In Box and Easy to use for Business Email

**Rating:** 5.0/5.0 stars

**Reviewed by:** Celine L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Titan?**

Undo function is beneficial, and I love the clean, simple layout of the In Box, Folders, Contacts & Calendar and the ease of using them.

**What do you dislike about Titan?**

Because I'm used to not having threaded conversations, I would prefer the option not to have threaded displays.

**What problems is Titan solving and how is that benefiting you?**

It is great to have a clean, helpful, professional layout, e.g., the visible Read Receipts, Refresh, and Settings icons, so they are easy to access.


## Titan Discussions
  - [H](https://www.g2.com/discussions/titan-h-2615b42a-39c4-4dea-a219-8e82ec960a63) - 1 comment, 1 upvote
  - [tew](https://www.g2.com/discussions/tew) - 1 comment, 1 upvote
  - [h](https://www.g2.com/discussions/titan-h) - 1 comment, 1 upvote
  - [why its not have html &amp; css Templates?](https://www.g2.com/discussions/why-its-not-have-html-css-templates) - 1 comment, 1 upvote
  - [Are there features that may not be as well-known that you&#39;d like to highlight?](https://www.g2.com/discussions/are-there-features-that-may-not-be-as-well-known-that-you-d-like-to-highlight) - 2 comments, 1 upvote

- [View Titan pricing details and edition comparison](https://www.g2.com/products/titan-titan/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-10+02%3A41%3A37+-0500&secure%5Bsession_id%5D=03cb9394-7781-478d-a94a-53caa03e2795&secure%5Btoken%5D=317384a8911e6f34011e896de3b7993e0599947c8b14ae796710680cdc9c2dd2&format=llm_user)
## Titan Integrations
  - [Apple Mail](https://www.g2.com/products/apple-mail/reviews)
  - [Thunderbird](https://www.g2.com/products/thunderbird/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)

## Titan Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Sorting & Filtering**
- Attachment Search
- Tags
- AI Sorting
- Predefined Rules

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Integrations**
- Microsoft Outlook Integration
- Gmail Integration
- Apple Calendar Integration
- Social Media Integration
- Third-Party Integrations

**Time Management**
- Unified Inbox
- Email Automation
- Snooze

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- AI Text Summarization
- Generative AI

**Agentic AI - Email Management**
- Autonomous Task Execution
- Cross-system Integration

**Additional Functionality**
- Whitelisting/Blacklisting
- Customizable Fields
- Signature Management
- Shared Inboxes
- Email Distribution
- Prioritization
- Customizable Forms
- AI Copilot
- Mobile App
- Routing
- Activity Dashboard
- Collaboration Tools
- Inbox Management
- Queue Management
- Drag & Drop
- Contact Management
- Email Marketing
- Data Recovery
- Archiving & Retention
- Real-Time Monitoring
- Autoresponders
- Multiple User Accounts
- API
- Real-Time Analytics
- Customer Segmentation
- Search/Filter
- Support Ticket Management
- Canned Responses
- Workflow Management
- Reporting/Analytics
- Chat/Messaging
- Response Management
- Email Templates
- Email Monitoring
- Campaign Management
- Email Tracking
- Access Controls/Permissions
- Spam Blocker
- Alerts/Notifications
- Customizable Templates
- Real-Time Reporting
- Tagging
- Campaign Analytics
- Workflow Automation

## Top Titan Alternatives
  - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) - 4.4/5.0 (700 reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,656 reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - 4.5/5.0 (3,434 reviews)

