Titan Reviews & Product Details

It is greatly organized, user friendly and the best thing it has app for mobile which is fast and simple to use, plus a shortcut for windows to view all email accounts and that save me time from logging through web everytime. Review collected by and hosted on G2.com.

No serious or stoppers observed, but some times our customers read our emails and does not show us that email as been read. Review collected by and hosted on G2.com.

Easy to use and very responsive customer support when you need help Review collected by and hosted on G2.com.

Nothing to dislike about Titan. It works perfectly and when I need to understand soem features or aspects better I just send an email and they respond quickly Review collected by and hosted on G2.com.

The most prevalent issue in corporate emails is the uncertainty of whether a critical job interview email is read by the recipient. Titan has resolved this issue. My emails don’t end up in spam; Titan ensures that. Let's say I send an email and receive no response after some time. Ordinarily, I'd need to follow up, but I'm often swamped with tasks. Fortunately, Titan handles this by reminding me, "Your email has not been answered." Plus, with 30 GB of storage, what more could I ask for? Thank you, Titan Review collected by and hosted on G2.com.

I hope that snooze mail feature will come in the near future. It is not very vital, but it is a feature that I will be happy if it happens. Review collected by and hosted on G2.com.

I switched to Titan as it was included with my hosting provider. The platform is easy to use, with the general user experience being highly intuitive and pleasant. Review collected by and hosted on G2.com.

On the cheaper plans, they don't include "full access" to the "read receipt" functionality, but you do get it on the higher plans. When using the email interface on my desktop (iMac), I find it's a bit slow retrieving and opening emails which can be annoying, but this may be a browser problem (I javen't checked) as it works quickly when I use their app for reading emails on my mobile phone. Review collected by and hosted on G2.com.

Their diligence in resolving whatever issues I've had has been outstanding. Lately it wass a typo in my SPF recoed in advance of the March 15th deadline for email marketing criteria. Review collected by and hosted on G2.com.

I can't think of anything at the moment. Review collected by and hosted on G2.com.

I have found Titan's customer service very responsive to customer needs. There are some things Titan does that other email services do not, and the best way to find out what's going on is to contact them! I appreciate a company that will help me with an issue professionally, warmly, and friendly. Titan is that. Review collected by and hosted on G2.com.

Some of the work I do is classified for confidentiality. Titan does not seem to have the means to file those emails and their replies into a locked folder. It threatens the promised confidentiality; I may have to give up the email account to maintain that confidentiality. I would dislike that intensely. Review collected by and hosted on G2.com.

In my experience with online service providers, when I ask for something I know they can do, but they have not done before, it takes weeks to get an answer, with Titan I get response quickly and never need to fight over getting data they have but do not normally provide. Its the same with new feature requests. This is great. Review collected by and hosted on G2.com.

I do have a struggle understanding how to make all of the website work. the directions for specific items is vauge at times and even now, after two months, I have not had time to sit down and learn how to do what I am sure is a simple switch somewhere in the app. Review collected by and hosted on G2.com.

Pricing is cheap for what you get. It has all the features you want out of not just a personal email provider but a professional one too.

It's super easy to organise your different emails into folders and its rules, signature setup, forwarding, and other features make for an extremely simple and efficient inbox.

I also love the read receipts, they put your mind at ease when contacting people. Review collected by and hosted on G2.com.

I genuinely haven't found anything that I truly dislike about Titan's mail service as of writing this review.

Everything from its features to its front-end design is pleasing and extremely user-friendly to me. Review collected by and hosted on G2.com.

The availability to have my email hosted by the same webhost was important to me. Having had them separate before was troublesome, so having it here was much easier. The platform itself is easy to use as well. The completeness of the help I received when I wasn't able to figure out issues was genuine. Not being "tech savvy," the agents guided me on what to do. Migrating emails from Google Workspace was easy, once the steps were completed. Review collected by and hosted on G2.com.

Having to schedule a zoom call for "extenisve" help - sometimes the appointments are 2-3 days later. Taking more than 1 call to complete everything. Review collected by and hosted on G2.com.

Great user interface, easy to use, but it's the support team that makes this a great platform choice, Any time I've dealt with them since signing up with Titan, they go out of their way to make sure whatever it is that needs to be sorted, gets done. I needed to make some email configuration changes recently, and Mudassir from the support team did a fantastic job. He was quick and clear with his instructions, patient with the number of questions I asked and made sure the whole process was complete, the issue resolved and I was happy with it. It's rare to come across this quality of support, I highly recommend choosing Titan. Review collected by and hosted on G2.com.

You do need to configure your email settings in the beginning, but to be fair, it's a simple process and it feels good to be taking ownership and sorting out what needs to be sorted. Review collected by and hosted on G2.com.