Helen V.
HV
Helen V.
Accounting Manager
Mid-Market (51-1000 emp.)
"Really good Invoice Processing"
5/5
What do you like best about Tipalti?

Very streamlined and efficient for vendor processing and good API. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Vendor note section can be added or improved for invoice processing Review collected by and hosted on G2.com.

Kasia L.
KL
Kasia L.
Accounts Payable Lead
Mid-Market (51-1000 emp.)
"Great Software for AP"
4.5/5
What do you like best about Tipalti?

The ease of importing invoices and the OCR means we save a lot of time. Quick customer support. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

There is no option for processing supplier Credit Notes.

The 'bill reference code' column in the Payments tab on supplier view is useless, should reference the actual invoice number for ease. Shame this can not be customised.

'Mark bill as paid manually' - batch name reverts to Tipalti reference after inputting our own.

When credits are applied to invoice during payment, this does not export to NetSuite meaning that manual application is needed on NS.

Suppliers complain about the payment method they do not understand on their remittance email - 'eCheck' means nothing in the UK - should be 'BACS' or 'Bank Transfer' Review collected by and hosted on G2.com.

ML
Mikes L.
Senior Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Tipalti; Focus on Accounting Automation. Hits and Misses"
4/5
What do you like best about Tipalti?

Tipalti has automated all the accounts payables

We handle payments beyond our borders and multiple currencies are supported

All tax verification and compliance are submitted through the help of this app

The accounting information is well synchronized Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

The onboarding of Tipalti is complex and takes extra time

The price is above the normal amount for accounting apps Review collected by and hosted on G2.com.

LW
Laura W.
Sr. Accounting Manager & Assistant Controller
Mid-Market (51-1000 emp.)
"Need an intuitive and automated A/P solution system? Try Tipalti!"
5/5
What do you like best about Tipalti?

Tipalti is very intuitive and user-friendly for both the payer and the payee. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

The only downside I can think of would be occasional sync glitches. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"My go to payments service!"
5/5
What do you like best about Tipalti?

I also appreciate the flexibility Tipalti offers for managing payments. The system makes it easy to batch payments, track pending transactions, and handle approvals, even within a smaller company setup like mine. Their customer support has been great—every time I’ve shared feedback, they’ve taken it seriously and even iterated on features quickly. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Nothing. It has been a smooth ride for me and I appreciate their willingness to listen to customer feedback. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Transparent, User-Friendly, and Perfect for Multi-Entity Companies"
4.5/5
What do you like best about Tipalti?

Transparency, ease of use and how fast the team can adopt it. Great for multi-entity companies. Integration has not been a heavy load Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Some payments may take longer to execute (ie used to domestic payments which were same day), now SEPA may take a while longer

Native integration with d365 would help Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Ok but...."
3/5
What do you like best about Tipalti?

Approval process set up and flexibility of redirecting approval flows Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Credit notes are not recognised correctly on OCR - Credit notes are not a negative invoice!

Supplier invoice numbers not visible on payment screen- shows Tipalti reference only

Any invoice changes once processed don't flow through well to Netsuite

Very difficult when paying things outside of Tipalti wallet, direct debit for example. Tipalti will automatically post a payment on current date to Netsuite

When a supplier payment is made that comprises of credit notes and invoices, this must be manually applied in Netsuite it does not allocate these

OCR scan is not reliable when using different entities, it is very often wrong and needs manually changing

OCR scan is unreliable when entering vat. It will often scan this as an expense line and then will try to add vat on top of vat!! Review collected by and hosted on G2.com.

Sarah F.
SF
Sarah F.
Marketing Administrative Assistant
Small-Business (50 or fewer emp.)
"Great team to work with"
5/5
What do you like best about Tipalti?

The implementation team was a pleasure to work with, they were patient, kind, and knowledgable. Tipalti offers the ability to have all your vendors in one place to ease payouts. Any time we've had an issue to address, they've always been quick to reply with help. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

The KYC form needed to fill out at the beginning of the set up process was pretty tedious but not a deal breaker by any means. Review collected by and hosted on G2.com.

BT
Bobby T.
Finance Assistant
Mid-Market (51-1000 emp.)
"High quality invoicing and payments solution."
4.5/5
What do you like best about Tipalti?

The user functionality for invoice processing is very smooth and easy to use. Our system is integrated with our accounting software meaning all expenditure data is automatically booked. This has saved further time with month end work. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Being able to add invoices into an existing payment batch would be beneficial. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"A good experience with consistent support"
3.5/5
What do you like best about Tipalti?

Tipalti has been great at simplifying and managing our payment processes. The platform’s ability to handle payments across multiple entities—like our UK and US operations—has been a game changer for us. One thing that stands out is the automated reminders for brands to onboard, which takes a huge communication burden off our team. The integration with other tools, like the sandbox environment for testing, has also made the transition smoother and helped us work confidently toward scaling our payments globally. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

There are some small UX elements, like button visibility in the iframe, that caused initial confusion for our brands. However, the team has been quick to address these issues once flagged, which makes us confident in their commitment to improving the experience. Overall, these are minor in the grand scheme of things.

There's also a difficulty with the amount of users we can have on the platform and the pricing strategy around this seems a little unfair. Review collected by and hosted on G2.com.