The G2 on Tipalti

Tipalti Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Tipalti, praising its intuitive interface and efficient support team. (111 mentions)

Users commend the fast and diligent customer support of Tipalti, enhancing their overall experience significantly. (68 mentions)

Users praise Tipalti for its efficiency, significantly streamlining accounts payable and saving valuable time across operations. (61 mentions)

Users find Tipalti highly helpful for simplifying payment processes, enhancing invoice approvals, and improving vendor relations. (54 mentions)

Users appreciate the global payment capabilities of Tipalti, simplifying international transactions across multiple currencies and entities. (54 mentions)

Users value the time-saving efficiency of Tipalti, enabling focus on core business activities while managing payments seamlessly. (51 mentions)

Users are frustrated by the missing features in Tipalti, particularly regarding 1099 capabilities and expense receipt upgrades. (29 mentions)

Users report payment issues with Tipalti, including delayed transactions and frequent errors in payment syncing. (28 mentions)

Users experience invoicing problems with inaccurate scanning and syncing issues, complicating their payment processes. (24 mentions)

Users are frustrated with Tipalti's poor customer support, citing limited knowledge and slow responses to issues. (23 mentions)

Users experience delays in payment fulfillment and invoice approvals, impacting vendor satisfaction and overall efficiency. (22 mentions)

Users experience syncing issues with Tipalti after customizations, complicating batch payments and invoice updates. (22 mentions)

Top Pros or Advantages of Tipalti

1. Ease of Use

Users value the ease of use of Tipalti, praising its intuitive interface and efficient support team.

See 111 mentions

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Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Tipalti has been a huge help within my Profession. Has saved me time, energy, and mistakes."

What do you like about Tipalti?

what I love best about Tipalti is that it automatically syncs with Netsuite. I used to have to uploads which very aggrevating and time consuming. In

Javier C.

Mid-Market (51-1000 emp.)

5.0/5

"Makes it very easy to pay and view invoices"

What do you like about Tipalti?

Tipalti streamlines your invoicing process. You can see old invoices, see where in the process things are, set requirements about what happens if thi

2. Customer Support

Users commend the fast and diligent customer support of Tipalti, enhancing their overall experience significantly.

See 68 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Tipalti has been a huge help within my Profession. Has saved me time, energy, and mistakes."

What do you like about Tipalti?

what I love best about Tipalti is that it automatically syncs with Netsuite. I used to have to uploads which very aggrevating and time consuming. In

Javier C.

Mid-Market (51-1000 emp.)

5.0/5

"Makes it very easy to pay and view invoices"

What do you like about Tipalti?

Tipalti streamlines your invoicing process. You can see old invoices, see where in the process things are, set requirements about what happens if thi

3. Efficiency

Users praise Tipalti for its efficiency, significantly streamlining accounts payable and saving valuable time across operations.

See 61 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Significant time and cost savings with Tipalti"

What do you like about Tipalti?

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manua

isa y.

Small-Business (50 or fewer emp.)

5.0/5

"Tipalti Review"

What do you like about Tipalti?

Tiaplti is a seamless accounts payable platform. It has completely streamlined our operations. It is outstanding.One of my favorite features is the in

4. Helpful

Users find Tipalti highly helpful for simplifying payment processes, enhancing invoice approvals, and improving vendor relations.

See 54 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Significant time and cost savings with Tipalti"

What do you like about Tipalti?

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manua

Mariano R.

Small-Business (50 or fewer emp.)

5.0/5

"A complete and easy-to-use tool"

What do you like about Tipalti?

Excellent tool, our company found the quick solution to pay several bills in a short period, plus excellent customer service, it has been of great hel

5. Payment Processing

Users appreciate the global payment capabilities of Tipalti, simplifying international transactions across multiple currencies and entities.

See 54 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Significant time and cost savings with Tipalti"

What do you like about Tipalti?

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manua

Julie E.

Mid-Market (51-1000 emp.)

1.5/5

"Not Excited about it."

What do you like about Tipalti?

I like that I can pay people in any country.

6. Time-saving

Users value the time-saving efficiency of Tipalti, enabling focus on core business activities while managing payments seamlessly.

See 51 mentions

See Related User Reviews

Mariano R.

Small-Business (50 or fewer emp.)

5.0/5

"A complete and easy-to-use tool"

What do you like about Tipalti?

Excellent tool, our company found the quick solution to pay several bills in a short period, plus excellent customer service, it has been of great hel

Devin R.

Mid-Market (51-1000 emp.)

4.0/5

"Streamline your Invoice Approvals in One Platform - No More Emails!"

What do you like about Tipalti?

We have been using Tipalti for about 6 months now. It has revolutionized our invoice approval process and streamlined our communications with buyers

Top Cons or Disadvantages of Tipalti

1. Missing Features

Users are frustrated by the missing features in Tipalti, particularly regarding 1099 capabilities and expense receipt upgrades.

See 29 mentions

See Related User Reviews

Beth Anne D.

Small-Business (50 or fewer emp.)

4.5/5

"Tipalti Is a Game Changer"

What do you dislike about Tipalti?

We are using Tipalti for employee expense reimbursement. The expense receipt features need to be upgraded to allow for a wider range of document types

Sabrina C.

Mid-Market (51-1000 emp.)

4.5/5

"The Tipalti implementation has streamlined our processes and reduced the time spent on manual tasks"

What do you dislike about Tipalti?

A few additional features could be implemented, and the existing sync errors should be resolved.

2. Payment Issues

Users report payment issues with Tipalti, including delayed transactions and frequent errors in payment syncing.

See 28 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"International Payment Solution"

What do you dislike about Tipalti?

Some of my publishers have mentioned that onboarding into Tipalti can be a pain. We are looking into a platform that had invoicing and payments built

Anthony P.

Small-Business (50 or fewer emp.)

4.0/5

"Automate and scale your account payable department"

What do you dislike about Tipalti?

For the UK GBP based banks. Unable to do same day faster payment. Currently it only allows ACH / BACS

3. Invoicing Problems

Users experience invoicing problems with inaccurate scanning and syncing issues, complicating their payment processes.

See 24 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"International Payment Solution"

What do you dislike about Tipalti?

Some of my publishers have mentioned that onboarding into Tipalti can be a pain. We are looking into a platform that had invoicing and payments built

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very user friendly!"

What do you dislike about Tipalti?

Sometimes the invoices are not accurately scanned in and it selects an incorrect payee. This does not happen often at all however!

4. Poor Customer Support

Users are frustrated with Tipalti's poor customer support, citing limited knowledge and slow responses to issues.

See 23 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Tipalti is great to work with"

What do you dislike about Tipalti?

Support has little knowledge on how the NetNow program works - past experience when asking about the program and related payment issues.

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"User friendly platform but requires small improvements"

What do you dislike about Tipalti?

1. Lack of default set ups for suppliers- for example default GL codes or departments 2. Many sync errors and lack of support in this area from Tipal

5. Delays

Users experience delays in payment fulfillment and invoice approvals, impacting vendor satisfaction and overall efficiency.

See 22 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Solid Performance"

What do you dislike about Tipalti?

The biggest issue I had was with a US vendor accidentally getting paid with Myanmar currency. I have absolutely no idea how this happened as I have it

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Tipalti is smart software making the A/P process less painful"

What do you dislike about Tipalti?

While the auto funding of bill payments is nice, the time to payment fullfilment does take a while, but that is more due to regulatory issues than iss

6. Technical Issues

Users experience syncing issues with Tipalti after customizations, complicating batch payments and invoice updates.

See 22 mentions

See Related User Reviews

Timothy C.

Mid-Market (51-1000 emp.)

5.0/5

"I love Tipalti"

What do you dislike about Tipalti?

unable to pull statements for individual vendors

Sabrina C.

Mid-Market (51-1000 emp.)

4.5/5

"The Tipalti implementation has streamlined our processes and reduced the time spent on manual tasks"

What do you dislike about Tipalti?

A few additional features could be implemented, and the existing sync errors should be resolved.

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Verified User in Accounting

Mid-Market (51-1000 emp.)

5/29/2025

"Great experience transitioning"

4/5

What do you like best about Tipalti?

I find the global functionality within Tipalti very easy to use and scaleable for global businesses. I also enjoy the amortization functionality that we apply for our invoices that have a longer service period. We use Tipalti on at least a daily basis! Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

One thing I would like to see improved in Tipalti is the reporting particularly on the AP Aging report so that it is dynamic and not a static report Review collected by and hosted on G2.com.

Musthaq H.

Founder

Marketing and Advertising

Small-Business (50 or fewer emp.)

2/3/2025

"Great for processing payments"

4/5

What do you like best about Tipalti?

On time payments and handles all the boring legal stuff like w8 or w9 when sending or recieving international payments. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Support is not that quick. You have to send like email and wait like 24 hrs to get a response. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

10/28/2021

"Absolute time saver!"

5/5

What do you like best about Tipalti?

The amount of time I save on entering in invoices is exponential. Once the AI learns your codes, you just have to review and submit them! Easy breezy! Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

If you have a lot of dialed in customizations, when you make any changes to those, Tipalti will have syncing issues. However, these are typically easy to detect and find a work around or have support fix the issue and update they sync. Review collected by and hosted on G2.com.

What problems is Tipalti solving and how is that benefiting you?

We have been using Tipalti for three year now and continue to be very satisified with the software and how easily it integrates with NetSuite. Approval routing and the need to better faciliate payment with out a physical signature on a check. Key employees are able to approve bills and payments while traveling, which greatly reduces the lead time on getting payment distrubted. We highly recommend Tipalti for small and large companies alike. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

3/7/2025

"Tipalti AP Hub Review"

2.5/5

What do you like best about Tipalti?

The process itself is easy enough. Onboard vendor, code invoice, request approvals, pay bill. One-stop shop. Convenient. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

I don't like how Tipalti doesn't sync up to Sage perfectly. The credit memo's always have a bill attachment error. The vendor tax information does not sync over. And then there are random sync errors that we take care of fairly regularly.

Also, not a fan that there isn't a transparent audit trail. Approvers can change coding when approving and it won't detail the changes they have made within the Audit trail. This can be troublesome and cause confusion. Review collected by and hosted on G2.com.

Simon M.

Director of Finance

Mid-Market (51-1000 emp.)

9/11/2024

"A great platform that gives some great scalability"

4/5

What do you like best about Tipalti?

Businuess users like how easy it is to approve bills,

Accouting & audit like that all the bills sync back to our ERP

AP team - makes their life easier than navigating native NetSuite. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Customer success managers are great and work hard to make the relationship work. As with all sytems there are occasional bugs, and they help navigate the scary world of support.

The biggest pain point is already being worked, to deliver solutions with the coming upgrades, so hopefully wont affect any new customers. Review collected by and hosted on G2.com.

rj j.

accountant

Small-Business (50 or fewer emp.)

5/5/2025

"Billing and Customer Support issue"

0/5

What do you like best about Tipalti?

They paid vendors okay. Use RAMP it is a better service. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Customer service for billing and cancellation issues are terrible. Their billing was hidden so we did not see a negative $7k balance due for service we were not using. Be careful about cancelling your subscription. Review collected by and hosted on G2.com.

Mahendra M.

Compliance Generalist

Mid-Market (51-1000 emp.)

3/13/2025

"Tipalti Review"

4.5/5

What do you like best about Tipalti?

I appreciate how Tipalti automates the entire payment process, reducing manual effort and ensuring compliance.

I value Tipalti's strong compliance features, especially its ability to handle tax forms, AML, and OFAC screening seamlessly.

The ability to manage multi-currency transactions and pay vendors worldwide efficiently is a significant advantage.The platform's user-friendly interface makes it easy to track payments and manage approvals. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

I would prefer having more reporting and analytics in the dashboard Review collected by and hosted on G2.com.

Josi P.

Accounts Payable

Mid-Market (51-1000 emp.)

8/21/2024

"It is being way faster to process invoices and payments"

3.5/5

What do you like best about Tipalti?

Creating bills, processing and posting payments are way faster. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

When a bill is being entered manually (outside of a purchase order) Tipalti does not have the functionality to copy a previous line. This would save a lot of time when a bill has multiple lines and the only thing that it changes in each line is the description and the amount.

W-9s - it would be helpful if there was a way to save the actual form in Tipalti Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

9/26/2024

"A comprehensive AP Tool"

4/5

What do you like best about Tipalti?

- Well defined flow of a bill lifecycle

- Detailed vendor profile via Supplier hub

- Customisations available in vendor profile, user management, reporting and other areas.

- Compliance features Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

- Time lag between wiring the funds and Tipalti releasing these funds to vendors to pay approved bills

- The inability to pay a bill partially as part of a single batch. Review collected by and hosted on G2.com.

What problems is Tipalti solving and how is that benefiting you?

- Serving as a hub for Supplier payment information which helps in paying vendors at a click of few buttons versus adding each vendor as a payee in our banks

- Dispute feature helps us dispute vendor invoices directly addressing the concerns with vendors

- Faster coding due to intelligence and learning by the Tool

- Routing a proper approval workflow for a bill

- Reporting is very effecive due to variety of filters and options available Review collected by and hosted on G2.com.