Introducing G2.ai, the future of software buying.Try now

Tipalti Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Tipalti, praising its intuitive interface and efficient support team. (111 mentions)
Users commend the fast and diligent customer support of Tipalti, enhancing their overall experience significantly. (68 mentions)
Users praise Tipalti for its efficiency, significantly streamlining accounts payable and saving valuable time across operations. (61 mentions)
Users find Tipalti highly helpful for simplifying payment processes, enhancing invoice approvals, and improving vendor relations. (54 mentions)
Users appreciate the global payment capabilities of Tipalti, simplifying international transactions across multiple currencies and entities. (54 mentions)
Users value the time-saving efficiency of Tipalti, enabling focus on core business activities while managing payments seamlessly. (51 mentions)
Users are frustrated by the missing features in Tipalti, particularly regarding 1099 capabilities and expense receipt upgrades. (29 mentions)
Users report payment issues with Tipalti, including delayed transactions and frequent errors in payment syncing. (28 mentions)
Users experience invoicing problems with inaccurate scanning and syncing issues, complicating their payment processes. (24 mentions)
Users are frustrated with Tipalti's poor customer support, citing limited knowledge and slow responses to issues. (23 mentions)
Users experience delays in payment fulfillment and invoice approvals, impacting vendor satisfaction and overall efficiency. (22 mentions)
Users experience syncing issues with Tipalti after customizations, complicating batch payments and invoice updates. (22 mentions)

Top Pros or Advantages of Tipalti

1. Ease of Use
Users value the ease of use of Tipalti, praising its intuitive interface and efficient support team.
See 111 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Tipalti has been a huge help within my Profession. Has saved me time, energy, and mistakes."

What do you like about Tipalti?

what I love best about Tipalti is that it automatically syncs with Netsuite. I used to have to uploads which very aggrevating and time consuming. In

Javier C.
JC

Javier C.

Mid-Market (51-1000 emp.)

5.0/5

"Makes it very easy to pay and view invoices"

What do you like about Tipalti?

Tipalti streamlines your invoicing process. You can see old invoices, see where in the process things are, set requirements about what happens if thi

2. Customer Support
Users commend the fast and diligent customer support of Tipalti, enhancing their overall experience significantly.
See 68 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Tipalti has been a huge help within my Profession. Has saved me time, energy, and mistakes."

What do you like about Tipalti?

what I love best about Tipalti is that it automatically syncs with Netsuite. I used to have to uploads which very aggrevating and time consuming. In

Javier C.
JC

Javier C.

Mid-Market (51-1000 emp.)

5.0/5

"Makes it very easy to pay and view invoices"

What do you like about Tipalti?

Tipalti streamlines your invoicing process. You can see old invoices, see where in the process things are, set requirements about what happens if thi

3. Efficiency
Users praise Tipalti for its efficiency, significantly streamlining accounts payable and saving valuable time across operations.
See 61 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Significant time and cost savings with Tipalti"

What do you like about Tipalti?

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manua

IY

isa y.

Small-Business (50 or fewer emp.)

5.0/5

"Tipalti Review"

What do you like about Tipalti?

Tiaplti is a seamless accounts payable platform. It has completely streamlined our operations. It is outstanding.One of my favorite features is the in

4. Helpful
Users find Tipalti highly helpful for simplifying payment processes, enhancing invoice approvals, and improving vendor relations.
See 54 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Significant time and cost savings with Tipalti"

What do you like about Tipalti?

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manua

Mariano R.
MR

Mariano R.

Small-Business (50 or fewer emp.)

5.0/5

"A complete and easy-to-use tool"

What do you like about Tipalti?

Excellent tool, our company found the quick solution to pay several bills in a short period, plus excellent customer service, it has been of great hel

5. Payment Processing
Users appreciate the global payment capabilities of Tipalti, simplifying international transactions across multiple currencies and entities.
See 54 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Significant time and cost savings with Tipalti"

What do you like about Tipalti?

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manua

JE

Julie E.

Mid-Market (51-1000 emp.)

1.5/5

"Not Excited about it."

What do you like about Tipalti?

I like that I can pay people in any country.

6. Time-saving
Users value the time-saving efficiency of Tipalti, enabling focus on core business activities while managing payments seamlessly.
See 51 mentions

See Related User Reviews

Mariano R.
MR

Mariano R.

Small-Business (50 or fewer emp.)

5.0/5

"A complete and easy-to-use tool"

What do you like about Tipalti?

Excellent tool, our company found the quick solution to pay several bills in a short period, plus excellent customer service, it has been of great hel

Devin R.
DR

Devin R.

Mid-Market (51-1000 emp.)

4.0/5

"Streamline your Invoice Approvals in One Platform - No More Emails!"

What do you like about Tipalti?

We have been using Tipalti for about 6 months now. It has revolutionized our invoice approval process and streamlined our communications with buyers

Top Cons or Disadvantages of Tipalti

1. Missing Features
Users are frustrated by the missing features in Tipalti, particularly regarding 1099 capabilities and expense receipt upgrades.
See 29 mentions

See Related User Reviews

Beth Anne D.
BD

Beth Anne D.

Small-Business (50 or fewer emp.)

4.5/5

"Tipalti Is a Game Changer"

What do you dislike about Tipalti?

We are using Tipalti for employee expense reimbursement. The expense receipt features need to be upgraded to allow for a wider range of document types

SC

Sabrina C.

Mid-Market (51-1000 emp.)

4.5/5

"The Tipalti implementation has streamlined our processes and reduced the time spent on manual tasks"

What do you dislike about Tipalti?

A few additional features could be implemented, and the existing sync errors should be resolved.

2. Payment Issues
Users report payment issues with Tipalti, including delayed transactions and frequent errors in payment syncing.
See 28 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"International Payment Solution"

What do you dislike about Tipalti?

Some of my publishers have mentioned that onboarding into Tipalti can be a pain. We are looking into a platform that had invoicing and payments built

Anthony P.
AP

Anthony P.

Small-Business (50 or fewer emp.)

4.0/5

"Automate and scale your account payable department"

What do you dislike about Tipalti?

For the UK GBP based banks. Unable to do same day faster payment. Currently it only allows ACH / BACS

3. Invoicing Problems
Users experience invoicing problems with inaccurate scanning and syncing issues, complicating their payment processes.
See 24 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"International Payment Solution"

What do you dislike about Tipalti?

Some of my publishers have mentioned that onboarding into Tipalti can be a pain. We are looking into a platform that had invoicing and payments built

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very user friendly!"

What do you dislike about Tipalti?

Sometimes the invoices are not accurately scanned in and it selects an incorrect payee. This does not happen often at all however!

4. Poor Customer Support
Users are frustrated with Tipalti's poor customer support, citing limited knowledge and slow responses to issues.
See 23 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Tipalti is great to work with"

What do you dislike about Tipalti?

Support has little knowledge on how the NetNow program works - past experience when asking about the program and related payment issues.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"User friendly platform but requires small improvements"

What do you dislike about Tipalti?

1. Lack of default set ups for suppliers- for example default GL codes or departments 2. Many sync errors and lack of support in this area from Tipal

5. Delays
Users experience delays in payment fulfillment and invoice approvals, impacting vendor satisfaction and overall efficiency.
See 22 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Solid Performance"

What do you dislike about Tipalti?

The biggest issue I had was with a US vendor accidentally getting paid with Myanmar currency. I have absolutely no idea how this happened as I have it

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Tipalti is smart software making the A/P process less painful"

What do you dislike about Tipalti?

While the auto funding of bill payments is nice, the time to payment fullfilment does take a while, but that is more due to regulatory issues than iss

6. Technical Issues
Users experience syncing issues with Tipalti after customizations, complicating batch payments and invoice updates.
See 22 mentions

See Related User Reviews

Timothy C.
TC

Timothy C.

Mid-Market (51-1000 emp.)

5.0/5

"I love Tipalti"

What do you dislike about Tipalti?

unable to pull statements for individual vendors

SC

Sabrina C.

Mid-Market (51-1000 emp.)

4.5/5

"The Tipalti implementation has streamlined our processes and reduced the time spent on manual tasks"

What do you dislike about Tipalti?

A few additional features could be implemented, and the existing sync errors should be resolved.

Tipalti Reviews (379)

View 1 Video Reviews
Reviews

Tipalti Reviews (379)

View 1 Video Reviews
4.4
379 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Media Production
UM
Enterprise (> 1000 emp.)
"User-Friendly Platform That Keeps Us Informed"
What do you like best about Tipalti?

The platform is user-friendly and ensures that we stay informed throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

So far, I have nothing negative to report. My experience has been very positive overall. Review collected by and hosted on G2.com.

AO
Accounting Manager
Mid-Market (51-1000 emp.)
"Tipalti saves us so much time"
What do you like best about Tipalti?

We really like the automation of invoice scanning and coding, PO matching, and approval tracking. Additionally, the ability to convert currencies and schedule large batch payments. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Sometimes there are syncing issues with payments, invoices, or vendors. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"A Great User Friendly Finance Software Package"
What do you like best about Tipalti?

The Support team is very helpful and when we reach out to them via email they respond super fast which is definitely helpful. Tipalti is a user friendly accounting package Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

I actually like Tipalti.....we have a package that is working with our needs Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise (> 1000 emp.)
"Intuitive and AI-Friendly"
What do you like best about Tipalti?

How intuitive and AI friendly it is, the features. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Timing of response back with open tickets Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Easy to Onboard, Leslia was fantastic"
What do you like best about Tipalti?

Biggest time save we have found in the first instance is with our payment run. Getting authorisations upfront in the AP processing means our payment runs are as quick as the touch of a button.

Onboarding was quick and easy, all thanks to Leslia who walked us through the whole way. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Finding the correct settings I'm looking for to adjust is not always intuitive and can take a minute to work out (or be shown) where they are. Review collected by and hosted on G2.com.

Lucy S.
LS
Finance Manager
Mid-Market (51-1000 emp.)
"Efficient payment platform but not without challenges"
What do you like best about Tipalti?

Platform is easy to use and payment processing is quick and clear. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Bugs/technical challenges of implementation has delayed progress. Small team of developers so updates are slow to resolve. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Excellent customer service and friendly platform."
What do you like best about Tipalti?

I really like how friendly and helpful is the Tipalti support team. When I have an issue or doubt, they are always ready to support. That is something really valuable. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

I don't like the customer service is not available for users in Europe in the morning. We have to wait until 3 pm to ask for support. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"1.5 Years in with Tipalti"
What do you like best about Tipalti?

The commitment to continue developing the software, in terms of consistently requesting feedback from customers, and with the steady stream of new features and functionality that are rolled out. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Somewhat simple usability gaps. For instance, there are consistently periods where the system is bogged down, and the team cannot function. We need a functioning system more than we get today Review collected by and hosted on G2.com.

Anthony P.
AP
Finance Manager
Small-Business (50 or fewer emp.)
"Automate and scale your account payable department"
What do you like best about Tipalti?

1) Automation - since using Tipalti. So much bottle necks have been removed. This includes manually entering various data and processes such as suppliers invoices, date, currency, amount and accounts code. The technogly OCR scan of Tipalti enables these to be prefilled saving time. Also the automated remittance and allocation of payment saves time too.

2) With reduce bottle necks and automation - this humans reduce human errors. Human errors cost time and money to fix and is also demorlising and stressful. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

For the UK GBP based banks. Unable to do same day faster payment. Currently it only allows ACH / BACS Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market (51-1000 emp.)
"Recommend Tipalti for Payment and Tax Handling"
What do you like best about Tipalti?

Once implemented, Tipalti's ease of use for our finance team has made it much easier and less time consuming to pay our publishers. The inclusion of tax form submission and verification process has also been a big improvement. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

It would be helpful for Tipalti to provide more expansive customization options for their iFrame and more support for their REST API methods. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image