Verified User in Computer & Network Security
TC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Flexible Alert Ingestion That Adapts to Your Workflow"
5/5
What do you like best about Tines?

The different ways to ingest alerts are very helpful. Instead of having to define a particular alert type upfront, we can ingest the alert and then configure the story around it. Review collected by and hosted on G2.com.

What do you dislike about Tines?

There are no classifiers or mappers, like in XSOAR. XSOAR has dedicated mappers to map source integration fields into XSOAR, whereas Tines doesn’t have a global context, which I believe is a pain. I have to click into every single event, which is really painful. Review collected by and hosted on G2.com.

Deepak Kumar R.
DR
Deepak Kumar R.
Security Analyst L3
Enterprise (> 1000 emp.)
"Tines:A Game-Changer for Security Automation with Cutting-Edge AI"
5/5
What do you like best about Tines?

Tines is a powerhouse for security automation. We use it to bridge Microsoft Graph with threat intel sources like VirusTotal and AbuseIPDB for automated alerting. The UI/UX is incredibly polished, making it one of the most user-friendly no-code/low-code tools I’ve worked with. Review collected by and hosted on G2.com.

What do you dislike about Tines?

There is room for improvement in the AI formula assistant, as it doesn't always hit the mark. The Story Copilot could also use some polishing to iron out small bugs. I'm looking forward to more advanced AI features, specifically a RAG implementation for the Agent action. Review collected by and hosted on G2.com.

Anshu C.
AC
Anshu C.
Director Cyber Security India
Enterprise (> 1000 emp.)
"Scalable Document Review That Smooths and Standardizes Our Workflow"
5/5
What do you like best about Tines?

It has definitely improved my workflow by offering scalable ways to review and compare documents, which makes the whole process smoother and more consistent overall. Review collected by and hosted on G2.com.

What do you dislike about Tines?

Tines is starting to push into AI with copilots like Workbench, but it still feels like competitors are moving faster when it comes to AI-generated automation. What I’m looking for is natural-language input that can generate a complete workflow end to end, AI-assisted optimization for workflows that already exist, and smarter recommendations that learn from past usage patterns. Review collected by and hosted on G2.com.

AV
Anurag V.
Data Analyst
Mid-Market (51-1000 emp.)
"Reliable Automation for Refined Daily Operations"
5/5
What do you like best about Tines?

The most useful feature of Tines is converting manual work into structured workflows. I have also found it very useful when performing tasks on an event basis - triggered instantly and do not require constant checking. The platform provides enough control to customize the logic whilst being visually organized (visually) and allows me to easily manage multiple processes. It is also very easy to integrate with my existing systems, therefore I can extend functionality without having to build out from scratch. Review collected by and hosted on G2.com.

What do you dislike about Tines?

Another way that Tines can enhance its capabilities is by improving upon how large &/or complicated workflows are handled, as they may require additional work to always stay properly organized.. The more time spent determining organization of actions for clear understanding, the greater understanding of the platform's flexibility. With experience using Tines, designing large &/or complicated workflows becomes simple & efficient. Review collected by and hosted on G2.com.

Prajyot G.
PG
Prajyot G.
Software Engineer
Small-Business (50 or fewer emp.)
"Revolutionized Our IT Automation Process"
5/5
What do you like best about Tines?

I love how easy and flexible Tines is to use. The no-code builder allows non-developers like me to automate complex processes quickly. It integrates with any API, so I can connect AWS, GCP, CrowdStrike, Splunk, and Jira without needing custom connectors. The AI features like Story Co-pilot are genuinely helpful for building and troubleshooting. Setup was super easy, taking less than 10 minutes. The drag-and-drop interface is a game-changer, letting anyone on my team build workflows without coding knowledge. It speeds up processes significantly and empowers team access. The Tines Co-pilot even helps write regex to parse data just by describing my needs. I also appreciate the pre-built SOAR actions for security-focused tasks and how it connects tools seamlessly. Overall, Tines saved us considerable development time compared to building solutions internally. Review collected by and hosted on G2.com.

What do you dislike about Tines?

3 main pain points: 1. Large workflows get messy — 50+ step stories are hard to debug/trace. Needs better high-level visual map. 2. Error messages — Sometimes too generic. “Action failed” without saying which API field broke. 3. Version control — No native git-like diffs. Hard to track changes when multiple people edit a story. Review collected by and hosted on G2.com.

Janvhi S.
JS
Janvhi S.
Social Media Marketing Manager
Small-Business (50 or fewer emp.)
"Flexible Automation with Room for Improvement"
4/5
What do you like best about Tines?

I like using Tines for automating routine and repetitive workflows across different tools and processes. It really helps in eliminating the need for manual tasks, which can be time-consuming and prone to errors. What I appreciate most is how easy it is to manage the workflow. I also enjoy the flexibility in designing workflows, as it allows us to tailor automations exactly to our business needs instead of adjusting our processes to fit a rigid system. Furthermore, the initial setup of Tines was fairly straightforward. Review collected by and hosted on G2.com.

What do you dislike about Tines?

While Tines is very powerful, there are a few areas which could be improved. For complex workflows, the interface can sometimes feel a bit overwhelming, and debugging issues isn't always as intuitive as it could be. Tines could improve by offering a more intuitive interface for complex workflows and clearer, more detailed debugging tools to quickly identify and resolve issues. Review collected by and hosted on G2.com.

Samit S.
SS
Samit S.
Executive - HR & IR
Mid-Market (51-1000 emp.)
"Effortless SOAR Automation with a Friendly UI"
5/5
What do you like best about Tines?

I use Tines as a SOAR platform for security-related automation. I really appreciate its no-code platform and friendly user interface, which makes it easy to build and deploy automation quickly without getting bogged down in complexity. It's great for scaling automation and adapting to changing project needs. The intuitive workflows allow me to collaborate effectively with non-technical stakeholders, and it helps me focus on high-priority tasks rather than getting stuck on technical details. The initial setup was easy, thanks to its user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Tines?

Performance can be improved. Tines workflow has time limits; it would have been better if that could be removed. Tines doesn't work well with a large amount of data. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Effortless Automation with No-Code Interface"
4.5/5
What do you like best about Tines?

I love using Tines to automate repetitive tasks with tools like Crowdstrike and Qualys. The biggest advantage is its no-code interface, which makes it easy to set up automations without requiring much coding skills. The drag-and-drop workflow is much easier than other platforms, allowing me to build workflows myself quickly and without depending on other teams. This has really helped in reducing human effort and errors, making everything faster and freeing up time to focus on other tasks. Review collected by and hosted on G2.com.

What do you dislike about Tines?

The documentation could be better in some places. It took a bit of time to get used to it. It would be helpful if more real-world examples were used, like actual use cases showing how to set up the workflow step by step for multiple scenarios. This would make it much easier for new users to get started without trial and error. Review collected by and hosted on G2.com.

Karishma R.
KR
Karishma R.
Business Development Manager
Small-Business (50 or fewer emp.)
"Automates tasks and makes work easier"
4.5/5
What do you like best about Tines?

I mainly use Tines to automate routine tasks and connect different tools, which helps me save time and keeps everything more organized. I like how simple and clean it feels to use even when setting up automations, making my daily work less stressful since things just run on their own. It's flexible and lets me build things the way I need without feeling restricted. It works really well with other tools I already use, so everything stays connected and runs smoothly. The flexibility means I can set things up exactly how I need, saving time and avoiding a lot of extra tasks and work. The initial setup was easy overall, and it didn't feel too complicated. Review collected by and hosted on G2.com.

What do you dislike about Tines?

In the beginning I did feel a bit confused while setting up some of the advanced workflows. It's not hard but it takes a little getting used to. I also feel having more ready-made templates would make things quicker and easier to start with. Review collected by and hosted on G2.com.

SY
Saurav Y.
Mid-Market (51-1000 emp.)
"Streamlined Automation with Tines, Some Learning Curve"
4.5/5
What do you like best about Tines?

I appreciate how easy Tines makes creating workflows with its visual, drag-and-drop user interface. As a web developer, I can quickly connect various services without writing much code, offering a lot of flexibility for managing custom logic and using APIs. Tines helps automate my work and reduce manual tasks while developing apps by linking different tools, processing alerts, and optimizing processes without extensive backend coding. It automates repetitive tasks and streamlines workflows, simplifying alert management, data movement, and integrations, which saves me time and minimizes human error. Setting up Tines was straightforward, with the basic workflows being quick to implement, and everyone found the UI intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Tines?

An area to improve is the learning curve of advanced workflows because it can become complicated with a lot of logic at times. Debugging can sometimes be less intuitive particularly if you are dealing with an issue within a lengthy workflow. If you have better documentation along with more explicit error messages that would create a much smoother experience with the service. Review collected by and hosted on G2.com.