--- title: TimeTap Reviews meta\_title: 'TimeTap Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 95 reviews by the users' company size, role or industry to find out how TimeTap works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 95 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### TimeTap Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **automatic scheduling** feature of TimeTap, which streamlines the booking process and reduces no-shows. [(2 mentions)](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=1343378&qs=pros-and-cons#reviews) Users value the **smart automation** of TimeTap for reducing no-shows and simplifying scheduling processes effectively. [(2 mentions)](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=2044259&qs=pros-and-cons#reviews) Users love the **easy scheduling** of TimeTap, facilitating seamless meetings and reducing confusion with automated reminders. [(2 mentions)](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=1342907&qs=pros-and-cons#reviews) Users appreciate the **efficient appointment scheduling** feature of TimeTap, enhancing meeting management and communication customization. [(1 mentions)](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=2044274&qs=pros-and-cons#reviews) Users love the **smart automation of reminders** in TimeTap, significantly reducing no-shows and confusion during scheduling. [(1 mentions)](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=1342812&qs=pros-and-cons#reviews) Users find **integration issues** with external calendars time-consuming, requiring patience for optimal use of TimeTap. [(1 mentions)](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=1342718&qs=pros-and-cons#reviews) Users find the **learning curve steep** , particularly when setting up integrations and customizing options initially. [(1 mentions)](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=2044285&qs=pros-and-cons#reviews) ### Top Pros or Advantages of TimeTap ##### 1. Automatic Scheduling Users value the **automatic scheduling** feature of TimeTap, which streamlines the booking process and reduces no-shows. [ See 2 mentions ](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=1343378&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "TimeTap streamlined the scheduling and internal coordination." What do you like about TimeTap? Its smart automation of email and SMS reminders helps reduce no-shows and last-minute confusion for everyone involved. Whether scheduling one-on-one m ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Fewer mails and no more time crisscrossing: TIMETAP" What do you like about TimeTap? TimeTap allows us to take advantage of its scheduling facility to setup–up our meetings and manage schedules. Customization is one of its highlights t ##### 2. Automation Users value the **smart automation** of TimeTap for reducing no-shows and simplifying scheduling processes effectively. [ See 2 mentions ](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=2044259&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "TimeTap streamlined the scheduling and internal coordination." What do you like about TimeTap? Its smart automation of email and SMS reminders helps reduce no-shows and last-minute confusion for everyone involved. Whether scheduling one-on-one m ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Fewer mails and no more time crisscrossing: TIMETAP" What do you like about TimeTap? TimeTap allows us to take advantage of its scheduling facility to setup–up our meetings and manage schedules. Customization is one of its highlights t ##### 3. Easy Scheduling Users love the **easy scheduling** of TimeTap, facilitating seamless meetings and reducing confusion with automated reminders. [ See 2 mentions ](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=1342907&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "TimeTap streamlined the scheduling and internal coordination." What do you like about TimeTap? Its smart automation of email and SMS reminders helps reduce no-shows and last-minute confusion for everyone involved. Whether scheduling one-on-one m ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Fewer mails and no more time crisscrossing: TIMETAP" What do you like about TimeTap? TimeTap allows us to take advantage of its scheduling facility to setup–up our meetings and manage schedules. Customization is one of its highlights t ##### 4. Appointment Scheduling Users appreciate the **efficient appointment scheduling** feature of TimeTap, enhancing meeting management and communication customization. [ See 1 mentions ](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=2044274&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Fewer mails and no more time crisscrossing: TIMETAP" What do you like about TimeTap? TimeTap allows us to take advantage of its scheduling facility to setup–up our meetings and manage schedules. Customization is one of its highlights t ##### 5. Automation Efficiency Users love the **smart automation of reminders** in TimeTap, significantly reducing no-shows and confusion during scheduling. [ See 1 mentions ](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=1342812&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "TimeTap streamlined the scheduling and internal coordination." What do you like about TimeTap? Its smart automation of email and SMS reminders helps reduce no-shows and last-minute confusion for everyone involved. Whether scheduling one-on-one m ### Top Cons or Disadvantages of TimeTap ##### 1. Integration Issues Users find **integration issues** with external calendars time-consuming, requiring patience for optimal use of TimeTap. [ See 1 mentions ](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=1342718&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Fewer mails and no more time crisscrossing: TIMETAP" What do you dislike about TimeTap? Setting up integrations with external calendars and understanding all the customization options can take considerable time so it's important to be pat ##### 2. Learning Curve Users find the **learning curve steep** , particularly when setting up integrations and customizing options initially. [ See 1 mentions ](https://www.g2.com/products/timetap/reviews?filters%5Bsentiment_snippet%5D=2044285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Fewer mails and no more time crisscrossing: TIMETAP" What do you dislike about TimeTap? 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Mid-Market (51-1000 emp.) 2/26/2018 "Scheduling made easy and terrific support!" 4.5/5 What do you like best about TimeTap? The automated way scheduling is handled - frees up time we previously used to coordinate schedules, class and appointments registrations. Review collected by and hosted on G2.com. What do you dislike about TimeTap? We have several multi-day classes (termed "courses" in timetap) and all of the functionality that exists for classes isn't available for courses. Review collected by and hosted on G2.com. Recommendations to others considering TimeTap: Take the time to understand your business needs and site set-up. Allow time to add and train additional administrators. Utilize the reporting to help make business decisions. Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? Giving time back to employees to perform their job functions vs. spending countless hours scheduling, maintaining attendance lists, sending reminders, etc. Increased participation due to automated reminders (w/ zero extra time spent by employees). Additionally, we can easily run reports to view popularity of classes and/or program appointments and work load of staff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Scott S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott S.") SS Scott S. Associate Director of Mobilization Non-Profit Organization Management Mid-Market (51-1000 emp.) 9/21/2017 "TimeTap is excellent for managing a variety of clients and types of meetings." 5/5 What do you like best about TimeTap? I appreciate TimeTap's ability to integrate with my other calendars. Any time that I share my TimeTap link with a client, I am confident that they are going to schedule a meeting that accurately fits my current availability, minimizing the possibility for scheduling conflicts and unnecessary communication. Review collected by and hosted on G2.com. What do you dislike about TimeTap? I dislike the fact that there is not the ability for a client to set up a meeting with multiple staff at the initial creation of the meeting. TimeTap allows one staff member to add another staff to an already existing appointment, but this does not adequately serve the needs that we have when scheduling a client meeting with multiple staff, because our client is unable to see availability of all staff necessary when creating the meeting. Review collected by and hosted on G2.com. Recommendations to others considering TimeTap: Get your entire staff on board. Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? Using TimeTap has reduced the amount of time that we spend scheduling and managing meetings, giving us more time to spend on more important tasks and responsibilities. Review collected by and hosted on G2.com. Show More Response from Lucy Barber of TimeTap [Editedit](https://www.g2.com/survey_responses/timetap-review-396363/official_response/edit) Thank you, Scott, for taking the time to leave a review for us! We're so glad you've found TimeTap to be a valuable resource. Please let our support team know if there is anything we can do to help make our scheduler more beneficial for your organization! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MD Matt D. Director of Operations Accounting Small-Business (50 or fewer emp.) 9/21/2017 "This has significatnly reduced the amount of time making appointments" 3.5/5 What do you like best about TimeTap? There is flexibility in having multiple locations and multiple staff. The integration with our merchant account also allows for us to have people pay more conveniently. The auto reminders will also ensure our clients don't forget about their appointments, or if they need to reschedule, it doesn't require any time of ours. At this point, the review is asking me to submit more words to improve the total score, so I feel I am just writing here to get to the minimum number of words the system is looking for to allow me to complete this survey. Review collected by and hosted on G2.com. What do you dislike about TimeTap? There is not an option yet to allow for travel time between offices, so appointments can get jammed up if you don't address it with the client immediately after the appointment is scheduled. I would suggest they reconsider how they evaluate their surveys. This seems to be a very lengthily process and requires you to NOT become anonomys if you want to be able to close this survey down and continue on with the daily tasks that this software was supposed to allow us to benefit from. Here I type, and the survey is not happy with my total word count. I feel like I am writing a paper in 7th grade English class, counting down until I have hit the number of words I need. Review collected by and hosted on G2.com. Recommendations to others considering TimeTap: Check budget Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? The issue of taking phone calls or repeated emails trying to find a time that works for our clients as well as clients forgetting their appointment or going to the wrong location Review collected by and hosted on G2.com. Show More Response from Lucy Barber of TimeTap [Editedit](https://www.g2.com/survey_responses/timetap-review-396293/official_response/edit) Hey Matt, Thanks for taking the time to leave a review! I know we have a call scheduled tomorrow to work on the travel time for appointments feature. Hopefully we can get something figured out to make it work more efficiently for you and your team! Best, Lucy Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Taylor D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor D.") TD Taylor D. Recruiting Coordinator Marketing and Advertising Mid-Market (51-1000 emp.) 9/21/2017 "Very useful website but occassionally glitchy and difficult to use." 4.5/5 What do you like best about TimeTap? The site makes it relatively easy for candidates to add themselves to my hiring staff's schedules. 90% of the time I only send an invitation to potential candidates and they do the rest themselves. Additionally I now have several templates set up to send email reminders that are customized and look more like an email I would send myself. So there is a bit of a personal touch. Something else I like is that the Timetap staff is helpful and has helped me work through certain issues via the chat feature. Review collected by and hosted on G2.com. What do you dislike about TimeTap? Sometimes the appointment times and dates show up as incorrect in the system, which confuses the staff and the person setting the appointment. In addition, sometimes certain features don't work as expected. I've been asking the developer team to make a certain field required during the appointment setting process for months. They told me they are working on it but still it doesn't function as it's designed to. Also the user interface is confusing. If I don't use a certain feature for a while, I have to teach myself again how to make those changes. I don't find it very intuitive. Finally on the user end, I believe that there may be some compatibility issues. People setting appointments often tell me they are experiencing errors, which means I have to manually set the appointment for them. Review collected by and hosted on G2.com. Recommendations to others considering TimeTap: Take some time to learn certain features and fully customize to your needs. It took me months to realize that there was so much customization available. Now the site and emails feel much more humanized and not so clunky. Also, there may be other ways to make this site fit into your day-to-day work. Take a little time to explore that. Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? My offices uses Timetap primarily for for scheduling interviews with hiring managers in our offices. For the most part it works really well and allows me to spend time focusing on other things. I can set up profiles for staff in various locations and the candidate will know who they are meeting with, the location and directions to the site, and the time and date of the appointment. Once the appointment is set, the candidate receives an automated response with all these details. Then the day before the candidate also receives an email reminder which allows them to confirm the appointment. This frees up my time as I don't have have to send all the emails. Review collected by and hosted on G2.com. Show More Response from Lucy Barber of TimeTap [Editedit](https://www.g2.com/survey_responses/timetap-review-396216/official_response/edit) Hey Taylor, Thanks so much for taking the time to leave us the review! I'm sorry it took our team so long to get the file upload field marked as required on the scheduler. Happy to report that we got that fixed last weekend! Should be all set for you next time you are opening up bookings. Please don't hesitate to let our support team know if there are other fixes/change requests we can make, Lucy Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MH Melissa H. Postal Services Associate Higher Education Enterprise (\> 1000 emp.) 9/21/2017 "Customer Friendly Appointment Scheduler " 4.5/5 What do you like best about TimeTap? The ability to provide information to customers through multiple points of communication. The ease of use of the back office and ease of use for clients/customers who book appointments. The tech support is always prepared to answer questions and trouble shoot issues. Review collected by and hosted on G2.com. What do you dislike about TimeTap? Sometimes the time zones are incorrect, this has led to client/customer confusion about the time of their appointments. Review collected by and hosted on G2.com. Recommendations to others considering TimeTap: It simplifies the scheduling of clients/customers. It can help drive traffic to one's own website. It provides the means of data collection on customers (such as e-mail and phone numbers). It allows for the repetition of key information to be presented in multiple formats to potential clients/customers. While WKU does not use the feature, it also has the means of embedding payment options within the application so that clients and customers may place a deposit, pre-pay, or be charged a noshow fee prior to their appointments. The back end of the software is incredibly user friendly, as is the front end customer experience. The tech support for Timetap is wonderful. They are always ready to pick up the phone and help with any questions their customers have. One thing to be aware of is that the billing through Timetap is monthly, be aware of when your credit card expires because they are very prompt with cutting service. Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? Freeing worker time from phones to be allocated to other tasks. The ability to send multiple points of contact with information to customers. Review collected by and hosted on G2.com. Show More Response from Lucy Barber of TimeTap [Editedit](https://www.g2.com/survey_responses/timetap-review-396201/official_response/edit) Hey Melissa, Thank you for taking time out of your day to leave us this review! It means a lot to our team here. I wanted to follow up based on the timezone issues. I know that sometimes if your clients are traveling when they are making appointments that the scheduler will pick up the timezone that they're currently in and set that for their appointment. Depending on how your client base meets with you, it may make sense to just turn off the timezone reader for your account and have everyone set to the same timezone. If that seems like it would work for you, please reach out to our support team and we'll be happy to help you get that configured, Lucy Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michael L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael L.") ML Michael L. Webcast Coordinator Marketing and Advertising Mid-Market (51-1000 emp.) 9/21/2017 "Small but powerful team with tremendous support" 4/5 What do you like best about TimeTap? I have a very customized need for TimeTap at my organization and their team has worked tirelessly to help me get it perfect. Whether on the phone or via live chat or email, they have helped explained their products, settings, and tools to me and even implemented changes for their service based on needs we discovered at our organization. Review collected by and hosted on G2.com. What do you dislike about TimeTap? Google Calendar sync issues cause a need for maintenance on my side and a UX which as of this review could use revising on the client side -- however, I believe this is in the works. Review collected by and hosted on G2.com. Recommendations to others considering TimeTap: Improve UX, integrate storage with Cloud Storage, have clients be able to update request information Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? We needed to have transparent scheduling and event updating and tracking to deliver live services to Fortune 500 companies. TimeTap has allowed our internal teams to submit requests for services and to sync these requests to multiple calendars. Review collected by and hosted on G2.com. Show More Response from Lucy Barber of TimeTap [Editedit](https://www.g2.com/survey_responses/timetap-review-396200/official_response/edit) Hey Michael, I'm so glad to hear that working with our team has been a positive experience for you! As for the Google sync issues, thanks for your patience! Sometimes getting two apps to talk to one another in the exact way they need to can be tricky, to say the least. If you've not already shared the Google sync maintenance work you have to do with our team, please feel free to reach out and let us know. We'd be happy to add a ticket to our development timeline to see if there's anything we can do to ease the burden on you. Best, Lucy Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kevin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin G.") KG Kevin G. Educator Education Management Enterprise (\> 1000 emp.) 11/29/2017 "I Think It Could Be Better" 1.5/5 What do you like best about TimeTap? I like the scheduling component, make it easy to set appointments. Review collected by and hosted on G2.com. What do you dislike about TimeTap? when i get a notice, none of my locations will show up so I end up having to find out who the email came from, what building they work in, and then I end up scheduling the appointment myself. So, in the end, there is really not a need for it as I can see it. Until that piece is fixed, this is pretty much useless to me. I have reached out to customer support, but that didn't get me anywhere. so, the idea of this is great. but there is a glitch somewhere that is hindering the progression to greatness. Review collected by and hosted on G2.com. Recommendations to others considering TimeTap: There is something that will not allow persons to select their location which is needed if persons are visiting classes to make appointments. That is a big issue for me. Then, when talking with support reps about this, they did not know how to solve this. Their suggestions did not work. That was frustrating. Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? Eventually, overbooking is not an issue when the program is being used properly. In addition, you can see how productive you are being, whats getting done, where you spend your time, and on what kinds of tasks you spend that time. Review collected by and hosted on G2.com. Show More 12/1/2017 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Steve E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve E.") SE Steve E. Guitar Instructor Music Small-Business (50 or fewer emp.) 9/21/2017 "A Set-it-and-forget-it experience with good customer support" 5/5 What do you like best about TimeTap? After trying other scheduling software for my on-line and in person music studio, I have found TimeTap to be a good solution. My students have found the steps easier to navigate, I like the intuitive design of the back-end and most students like the reminders. For those that don't wish them I can easily turn them off. When I've had issues that needed attention, customer service has been prompt and effective. Review collected by and hosted on G2.com. What do you dislike about TimeTap? There is nothing I dislike at this time. Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? The most difficult, time-consuming part of scheduling music lessons is the flurry of emails, texts, FB messages and telephone calls trying to nail down mutually agreeable times. By streamlining the booking process I have found this tool to be a hassle-free way to remove this frustration AND have clarity with my students. Review collected by and hosted on G2.com. Show More Response from Lucy Barber of TimeTap [Editedit](https://www.g2.com/survey_responses/timetap-review-396215/official_response/edit) Hey Steve, Thanks for taking the time to leave us such a positive review! I'm so glad to hear that TimeTap has eased the burden for you and your students on managing your schedule. That's the whole goal after all! As always, please let us know if there's anything we can do to help you in using TimeTap! Lucy Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stephanie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie W.") SW Stephanie W. Talent Acquisition Manager Real Estate Mid-Market (51-1000 emp.) 9/21/2017 "Pretty Awesome!" 5/5 What do you like best about TimeTap? I really like how easy TT is to use and incorporate into our company structure. One of my favorite things was the customization available for the mini website design. I can change all kinds of little details to make sure everything is exactly as I want it. Review collected by and hosted on G2.com. What do you dislike about TimeTap? The only thing I can say I dislike is something that I'm sure will be enhanced with time. I would like to see TT open up more integrations. Review collected by and hosted on G2.com. Recommendations to others considering TimeTap: More integrations all the time with out having to go through a third party source like Zapier or IFTTT Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? I'm able to schedule interviews for my company and have the interviewer update the status after each interview instead of trying to back track and figure out who showed up. Review collected by and hosted on G2.com. Show More Response from Lucy Barber of TimeTap [Editedit](https://www.g2.com/survey_responses/timetap-review-396299/official_response/edit) Hey Stephanie, Thanks for taking the time to give us this feedback! I know that you'd previously requested an integration with Bullhorn ATS. I'd love to understand more about how you need that integration to work for you and your team. We do have a comprehensive API so we'd just need to explore how you'd like the data to pass between applications. To discuss this as a possibility with our team, feel free to book a support call with me or another one of our team members here: https://help.timetap.com . Just leave in the comments while booking that you're looking to discuss an integration with Bullhorn. Best, Lucy Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Craig Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig Z.") CZ Craig Z. President & Founder Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/26/2017 "Feature packed, amazing tech support, and it just keeps getting better!" 5/5 What do you like best about TimeTap? There is so much I could say here, but I'll do my best to get to the important points. First, you should know that I spent over two years looking and testing different appointment programs for my personal training/ physical rehab business. I'm a type A, picky (slightly obsessive compulsive) person who strives for perfection in everything I do. I am that guy that does research and reads twenty reviews before deciding on a product. Every appointment program I looked at, or read about, seemed to be missing something, until I found TimeTap (from now will be referred to as TT). It's the bomb-diggity with the kitchen sink thrown in, and let me tell you why. Here's the quick list off of why I love TT: 1. Money making automated waitlist 2. Unparalleled customization 3. Instant, actually helpful, tech support 4. Easy to use 5. Full of great features 6. They never stop adding in new features! 7. It saves me time and increased my revenue The first thing that I loved about TT was it's incredible customization. You can make this program do just about anything you want. All the email templates are customizable. The appointment mini website is customizable. You can even customize all the colors and information on your calendar, and that's just the tip of the iceberg. The craziest thing is, if there is some feature that TT somehow doesn't have, put in a request for it, and I bet it will appear within a few months. Yeah, you heard me right, a few months! I have been with TT for over a year now, and the features they have added over that time is mind boggling! I have never worked with a program that has had the amazing amount of growth that TT has. I have never worked with a company that has been able to accomplish the startling improvements to its product like TT has. And they just don't seem to stop adding awesomeness to it. Now, don't be intimidated by all the features, changes, and customization. When you sign up or do the trial, just make an appointment for a phone conference with one of their tech specialist. They will walk you through everything. I highly suggest this because during my trial period I thought there were things TT couldn't do, but when I worked with the tech, they had all kinds of ways to make TT work the way I wanted it to. This brings me to my next point - Instant, intelligent, tech support. They don't send you to a forum, or contact you the next day. They simply fix the problem. If it's a bigger problem that takes a change in their program, they get to it in a day usually. Some of the issues you may have could take a week or two, but not if it's something crucial. That in itself is amazing! I'm so use to other companies (apple, microsoft, adobe) who's programs are full of glitchy problems and it's six months to a year before they fix them, but not TT. I worried about TT being reliable, but it has been pretty damn good. No major problems causing meltdowns with my clients, or disappearing appointments. My 80 year olds can figure out the interface. I have no more double booked clients showing up, unless it's totally their fault :), and I always have the system logs to back me up. Oh yeah, system logs, that show you if your client received the email reminders and it also tells you if they opened them. This takes such an incredible stress of my shoulders. Also having the ability to keep track of invoices and payments. TT just streamlined my business, completely! My favorite feature, and the one no one else had, was an AUTOMATED WAITLIST SYSTEM. This has increased my revenue by 20%!!!! It's so crazy. I just sit back and see the emails come in of clients canceling their sessions and then 2 minutes later, a client on the waitlist has booked the newly opened session. And I had to do nothing to make that happen. Here's some other numbers you may like. The hours upon hours I spent emailing and texting clients back and forth about appointments, are no longer waisted. The times I stressed about screwing up an appointment with a client - gone! TT has illuminated 5+ hours of busy work out of my week. I just sit back, let it do its thing, and enjoy my full schedule. If you care about your business and your clients, and you want to be and look professional, then you need TimeTap. I constantly hear from clients that they are impressed by my appointment system. How useful and easy it is to use. They love the ability to take control of their schedule. I know this is a long review but I want you to know that this program is the one for you. If you are a self employed therapist, hair dresser, trainer, or you run any kind of business with appointments, TT will change your life! I have searched and I have tested so many other appointment programs and nothing has come close to TimeTap. I honestly feel like this company legitimately cares about what its clientele needs, and they are constantly striving to give it to them. They have listed to me over the year and somehow added in all the things I could have wished for. Timetap is a life change for me, and it's leaps and bounds above the competition. Review collected by and hosted on G2.com. What do you dislike about TimeTap? They don't have an app for clients to use to book appointments. The app they do have for instructors to use ain't that great, but I just use my iPhone with the regular program and have no troubles. Every once in a while something glitchy happens. Welcome to technology. Good news is, they always fix it, fast. Review collected by and hosted on G2.com. Recommendations to others considering TimeTap: Us the tech support and sign up for a call. They can screen share with you and help you setup your account they way you want it. TimeTape is so feature rich, there is probably something you would like to use but you just don't know how to, or where to find it. Its a huge program, but it's not overwhelming, just let the excellent tech support walk you through it. Review collected by and hosted on G2.com. What problems is TimeTap solving and how is that benefiting you? It solved No Shows. I now feel relaxed and confident that my clients know when they are scheduled. It gave me an easy way to keep track of invoices and payments, as well as packages. It allowed clients to be on a waitlist and get into my schedule, and therefore increased my revenue by 20%. It allows clients to take control of their schedule. It saves me time and reduces my stress. It saves me from paying a front desk person to manage (and probably screw up) my scheduling. Review collected by and hosted on G2.com. Show More Response from Lucy Barber of TimeTap [Editedit](https://www.g2.com/survey_responses/timetap-review-345856/official_response/edit) Hey Craig! I know you left this review a few months ago but I'm just now going through to respond. I really appreciate all the fantastic feedback you've given us and continued support as we grow our team. I'm so glad that TimeTap has been able to continually improve to match more of your needs and that you've been so clear in communicating those needs to us. Thanks again for all you do! 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