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UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

6/13/2023

"Easier and more economical to use than the bigger name time and billing programs"

5/5

What do you like best about TimeSolv?

entering time entries is the easiest part Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

finding details for billing purposes is hard Review collected by and hosted on G2.com.

Response from Maleeha Ahmad of TimeSolv

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We're glad to hear that entering time entries is easy for you! We understand that finding details for billing purposes can be challenging, and we're constantly working to improve our system to make it more user-friendly. Your feedback is valuable to us, and we appreciate you sharing your experience.

LC

Lisa C.

Attorney

Small-Business (50 or fewer emp.)

11/15/2022

"Super efficient"

5/5

What do you like best about TimeSolv?

My billings have gone up substantially because I now remember to log everything. It's much easier to log by typing than to look for a time sheet. Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

Not being able to create some of my own payment codes. I.e. Zelle, Cash App, Venmo. Review collected by and hosted on G2.com.

Response from Maleeha Ahmad of TimeSolv

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We're thrilled to hear that TimeSolv has made it easier for you to log your billable hours and has increased your billings! We appreciate your feedback about creating your own payment codes.

JM

Jaclyn M.

Director of HR/Administration

Small-Business (50 or fewer emp.)

11/15/2022

"Easy to use and track invoices, rates, clients and matters."

5/5

What do you like best about TimeSolv?

Intuitive to use, and the trainings and support make it even better. Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

There are some invoicing quirks that can make things complicated, such as not pulling through outstanding balances uniformly, but they're easy enough to work around. Review collected by and hosted on G2.com.

Response from Daisy Pantoja of TimeSolv

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Thank you so much for taking the time to share your experience! We're thrilled to hear that TimeSolv has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help.

UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

11/17/2022

"Simplest Billing Software we have found!"

5/5

What do you like best about TimeSolv?

Very quick and responsive customer support. Extremely easy to use interface, easy to train staff on its use. Has streamlined our billing process and enabled us to get billing out quicker and easier. Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

For our needs, it would be nice to be able to have the ability to use multiple types of invoice templates, each with its own unique letterhead image, but it has not been a deal breaker. Review collected by and hosted on G2.com.

Response from Maleeha Ahmad of TimeSolv

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We're thrilled to hear that you find our customer support quick and responsive, and that our interface is easy to use and has streamlined your billing process. We appreciate your feedback about the invoice templates. Thank you for choosing TimeSolv!

NP

Nikki P.

Technical Support Analyst

Small-Business (50 or fewer emp.)

11/17/2022

"Easy to use in Small or Large Companies"

5/5

What do you like best about TimeSolv?

TimeSolv is easy to use and allows us to separate out multiple companies and billing situations. Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

Sometimes it isn't easy to find features (like reports), and the notifications after updates are persistent even after being viewed. Review collected by and hosted on G2.com.

Response from Maleeha Ahmad of TimeSolv

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We're glad to hear that TimeSolv is easy to use and meets your needs for managing multiple companies and billing situations.

JB

Jeffrey B.

Founding Partner. Please note that I am a "user" as one of the practicing attorneys but I also do all the firm administration, including time and billing.

Small-Business (50 or fewer emp.)

11/15/2022

"TimeSolv is the perfect and seamless way to handle time and billing"

5/5

What do you like best about TimeSolv?

Online access allows me to enter time from any computer and to avoid worrying about securing my data. The software has a very shallow and short learning curve. And the live online help is highly skilled and easily accessivle. Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

I wish the support hours were longer, and included weekends. Review collected by and hosted on G2.com.

Response from Daisy Pantoja of TimeSolv

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Thank you so much for taking the time to share your experience! We're thrilled to hear that TimeSolv has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help.

AL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

11/17/2022

"Great value but not intuitive / easy to use."

4.5/5

What do you like best about TimeSolv?

The price point is the thing I like best about this software. I also like the calendar in timekeeping which makes it easy to see what you've billed on a particular day. Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

It is very difficult to see the client's billing entries all together. I end up making a draft invoice and then editing time from the draft so I can see all the time entered for that client. It's annoying. If I click a client name there should be a tab to show me all the time waiting to be invoiced. Review collected by and hosted on G2.com.

Response from Maleeha Ahmad of TimeSolv

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Thank you for sharing your feedback with us. We're glad to hear that you find our pricing and calendar feature valuable. We understand your frustration with viewing client billing entries. We are constantly striving for improvements.

BM

Bradley M.

Legal Assistant

Mid-Market (51-1000 emp.)

11/15/2022

"It's a time card, lol"

4/5

What do you like best about TimeSolv?

It was pretty easy to use. I also liked how you could see how long you have worked during the month. was easy to understand run terms with the timekeeping. I would say this is on par with competitors. Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

I didn't like how you couldn't really put in odd numbers for the time. It always rounded to an even number. It kind of made me feel guilty because I felt like I was getting credit for work I didn't do. Review collected by and hosted on G2.com.

Response from Maleeha Ahmad of TimeSolv

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We're glad to hear that you found TimeSolv easy to use and that it helped you keep track of your work hours. We appreciate your feedback about the time rounding feature.

SB

Scarlett B.

Paralegal

Small-Business (50 or fewer emp.)

11/15/2022

"Easy to use and navigate"

3.5/5

What do you like best about TimeSolv?

The ease of use within the software program has been a plus. It has helped me keep track of items and expenses. Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

Sometimes, I will receive vague error messages with no way to solve them. Review collected by and hosted on G2.com.

Response from Maleeha Ahmad of TimeSolv

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We're glad to hear that you find TimeSolv easy to use and navigate. Our goal is to provide a user-friendly experience for our customers.

KM

Kathy M.

Operations

Small-Business (50 or fewer emp.)

11/15/2022

"TimeSolv is great!"

5/5

What do you like best about TimeSolv?

It's easy to use! It integrates with LR. Easy to read. And not sure what else this survey wants me to say so I can move to the next screen. Fairly well. Not as. Review collected by and hosted on G2.com.

What do you dislike about TimeSolv?

The total amount collect and total amount outstanding are only shown on the last page of Sent Invoices. It need to be shown on every page of Sent Invoices please Review collected by and hosted on G2.com.

Response from Maleeha Ahmad of TimeSolv

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Thank you for your positive feedback! We're glad to hear that you find TimeSolv easy to use and that it integrates well with Law Ruler. We appreciate your input.