The timer! There isn't too much about this product that I don't like. It has dramatically improved our charge capture and billing process. The former product was cumbersome and difficult to use so me and my employees missed capturing our time. Review collected by and hosted on G2.com.

Perhaps I haven't learned all its intricacies yet but I have to keep adding new task descriptions because they don't quite fit. Review collected by and hosted on G2.com.

Ease of entering time; ease of issuing invoices; good offering of reports. Review collected by and hosted on G2.com.

Overall, love the system, so these suggestions must be weighed against general satisfaction with the product:

(1) difficult to create a flat fee invoice

(2) don't like that you cannot edit draft invoices and have to void it first to make changes

(3) for contacts, I don't like the categories offered. Would prefer to have multiple people per client as the "invoice contact" rather than inserting email addresses elsewhere

(4) should have a contingency fee invoice option that easily calculates and sends out contingency fee accounting and invoice

(5) should make it easier to delete trust account deposits that are no longer applicable but aren't associated with an invoice.

(6) *** we have a lot of difficulty syncing with Quickbooks online. Review collected by and hosted on G2.com.

The Customer Service is superior. I also like the invoice formatting options and the ease of email delivery. Review collected by and hosted on G2.com.

The beginning learning curve when you first use it is different. I also have a difficult time updating the email delivery preferences but that is minor. Review collected by and hosted on G2.com.

The convenience of being able to use it on your desktop, laptop and phone when you're on the go! Review collected by and hosted on G2.com.

There is nothing that I dislike about Timesolv. Review collected by and hosted on G2.com.

Ease of time entry for the basic user is good. For the timekeeper, it's simple and efficient. Review collected by and hosted on G2.com.

Some of the reports are unclear on what data is going to be extracted. Some of the criteria is strange to figure out how to include or not. UI could use a facelift. The sync tool is not very user-friendly, yes it gets the job done but an upgrade on that would be nice. Finally, the biggest thing for me is live data, having a dashboard that is dynamic, ability to have more flexibility and visibility is important to me and something this software is lacking. Review collected by and hosted on G2.com.

Immediate responses to questions. Live webinar training sessions with dedicated and knowledgable customer representative plus frequent learning sessions offered. Review collected by and hosted on G2.com.

Some features not intiutive (invoicing) but training was available. I'm not billing enough hourly work to utilize all features and functionality. Review collected by and hosted on G2.com.

It is easy to use and very convenient. I like that it makes billing much more manageable and that I can make edits quickly and easily afterward to create invoices. The invoice looks professional and clean. I also like that it has a timing feature for tasks that are billed by the hour. This allows us to bill the client more accurate instead of providing estimates. Review collected by and hosted on G2.com.

I sometimes input my entries with the correct dates, only to find out I input the wrong month. This, however, is really more of a user error than a problem with the system. I am also not a fan when there is maybe one line that runs over to the second page and I cannot edit spacing to shorten it to one page. I think it looks bad to have two pages with only a line on the second page. Review collected by and hosted on G2.com.

The program is incredibly intuitive. It completely meets my needs and has made billing so much easier. Review collected by and hosted on G2.com.

Nothing so far. There have been a handful of times something in the program didn't work the way I wanted it to. TimeSolve either then showed me a way to make it work or made changes to the program. Review collected by and hosted on G2.com.

Very easy to use but comprehensive. The support available for any questions or issues is excellent. Review collected by and hosted on G2.com.

It just needs better categories for clients. Review collected by and hosted on G2.com.

The speed of the platform and ease of access for support and tutorials on how to use the platform as a whole. I also appreciate that quickbooks and Lawpay integrate with ease. Review collected by and hosted on G2.com.

The process of converting out historical data is a bit cumbersome but that is due to our previous software and can't necessarily be improved upon by timesolvs team. Review collected by and hosted on G2.com.