Ämeli H.
ÄH
Ämeli H.
"Effortless Time Tracking, Needs Faster AI"
5/5
What do you like best about Timely?

I use Timely for my freelance work to see if the retainers are correctly paid. I like that it tracks all my time without effort and helps me get a better time estimate and calculate the real time that I work. It tracks all my programs and calendar, and the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Timely?

I find the AI helper a little bit slow. Review collected by and hosted on G2.com.

MR
Maria Magdalena R.
Mid-Market (51-1000 emp.)
"A better way to track what you are working on"
5/5
What do you like best about Timely?

Improvement on the app. Easier to use and upload information. Review collected by and hosted on G2.com.

What do you dislike about Timely?

I still would like to see an option to copy and paste information from one day to another. Review collected by and hosted on G2.com.

Response from Sarah Roberts of Timely

Hi Maria, Thanks for sharing your positive experience with Timely! 🌟 We're thrilled to hear it's making your work tracking easier. Your feedback about copy-pasting tasks across days is noted – we'll keep that in mind for future improvements. If you have more thoughts down the road, feel free to share! 🚀

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Great tool for project tracking and accountability"
4.5/5
What do you like best about Timely?

Timely significantly reduces the time I spend on manual tasks thanks to its automated time tracking. It also offers a wide range of features for appointment scheduling, project management, and reporting, making it a time effective solution for managing consultancy projects. Review collected by and hosted on G2.com.

What do you dislike about Timely?

The tasks feature has the potential to be a valuable tool for collaborative work, but I am not pleased with the additional cost associated with it. Review collected by and hosted on G2.com.

Damir D.
DD
Damir D.
Lead Data Scientist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Intuitive Time Tracking That Actually Reduces Admin Work"
5/5
What do you like best about Timely?

We’ve been using Timely across our organization for over a year to track billable hours, improve project transparency, and optimize resource allocation. From the outset, Timely stood out due to its automatic time tracking, which, unlike traditional manual timers, passively records activities across apps and calendars. This has been a real game-changer in reducing time leakage and ensuring our reporting is accurate without burdening the team with tedious time entry.

What I Like Most:

• Memory Tracker: The automatic timeline is incredibly precise and unobtrusive. Even when I forget to log time, Timely has already captured the context.

• Clean, Modern Interface: The UI is polished and user-friendly, making onboarding new team members fast and frustration-free.

• Project and Budget Management: You can set budgets, assign billable rates, and track progress in real time. This helps us proactively manage scope and profitability.

• Integrations: Smooth integrations with Google Calendar, Outlook, and project management tools help us maintain a cohesive workflow without duplication.

• Reporting and Insights: The visual reports are clear and customizable, providing managers and clients with transparency on where time and money are spent.

* Customer support is friendly and responds quickly. Review collected by and hosted on G2.com.

What do you dislike about Timely?

• Mobile Experience: The mobile app, while functional, occasionally feels less responsive and lacks some of the reporting depth available on desktop.

• Pricing: Timely is on the premium side compared to simpler time trackers, which could be a barrier for freelancers or small teams with tight budgets.

• Learning Curve for Automation: For teams unfamiliar with automatic tracking, there is an initial adjustment period to build trust in the accuracy of Memory data.

Business Use Case:

We rely on Timely primarily for consulting project billing, internal time analysis, and team performance optimization. It has saved us many hours per month in manual admin work and significantly improved visibility into project profitability.

Overall Recommendation:

If you value automation, accuracy, and professional-grade reporting, Timely is one of the most polished solutions available. While it comes at a higher price point, the time saved and the insights gained more than justify the investment. I recommend it to any organization where detailed time data is critical for billing or performance management.

Rating:

⭐️⭐️⭐️⭐️⭐️ (4.5/5) Review collected by and hosted on G2.com.

Response from Andrea Neri of Timely

Thanks so much for the great review Damir! We're really glad Timely's automation and reporting have made a difference for your team. Appreciate the heads-up on the mobile app and learning curve, it's helpful feedback. We're on it!

Hannah S.
HS
Hannah S.
Artist, program director & instructor
Small-Business (50 or fewer emp.)
"An essential tool for time tracking"
5/5
What do you like best about Timely?

I have been using this tool for over 10 years and will always use it. The simplicity of the app, to add projects and quickly/simply keep track of the time spent on various projects throughout the work day has ensured I don't ever have to guess about hours when quoting work, and I don't miss hours when invoicing work. It also means that any overtime is foreseen and the conversation with the client can happen in advance instead of at the invoicing stage.

Also their support team is genuinely kind and supportive! Review collected by and hosted on G2.com.

What do you dislike about Timely?

Some features that used to be part of the base plan (marking billed hours) became part of a higher tier which I was a bit disappointed about. However kudos to the support team who helped me with this feature as a long time customer ! I am still a happy one! Review collected by and hosted on G2.com.

Response from Andrea Neri of Timely

Hi HannahT!hank you so much for your kind words and long-time support! We really appreciate your feedback on the plan changes too, and we’re glad our support team could assist. Thanks again for sticking with us, it means a lot!

Sonibha M.
SM
Sonibha M.
Graphic Designer
Small-Business (50 or fewer emp.)
"Seamless time-tracking tool everyone should use!"
5/5
What do you like best about Timely?

Timely is very simple and easy to use. Timely makes time tracking my every day jobs seamless. I add my entries as I go but the Memory app that works along side is always there to help if I have forgotten the time spent on a job. This is especially helpful when you're juggling many projects in one day. This feature captures so much billable time for the business without it there would be lost time and money. It also allows me to look back and see how productive I have been or where and when I can be more productive with my time. It's great to monitor capacity for the day to day schedule and works hand in hand with project management tools. Review collected by and hosted on G2.com.

What do you dislike about Timely?

Sometimes it doesn't pick up when I'm working on software, but this doesn't happen often and when it does the Timely support team are more than helpful! Review collected by and hosted on G2.com.

Response from Olivia Malaure of Timely

Thanks Sonibha! Really pleased it's helping improve productivity and efficiency. Great to hear it's helping the business capture lost time and money too. 💸

DH
Delia H.
Mid-Market (51-1000 emp.)
"Timely tracks your time, with budgets, and helps you track overtime. A win-win for all!"
5/5
What do you like best about Timely?

I really like that you can integrate your browser and other plugins to ensure it captures work completed across multiple browsers and tools. Being able to break down projects and time by users, with custom tags, and budget allocated by totals or hourly rates is a game changer. It makes evidencing time spent and overtime to clients easier. Review collected by and hosted on G2.com.

What do you dislike about Timely?

Having the timer on means you aren't able to track with Memory what you worked on so if you forget the Timer is on and go on to work on multiple things it means you can't quite log it. It may have changed by now, but this was a challenge I experienced. Still though, it's an excellent project, and though the timer exists, I prefer to rely on the Memory app within Timely. Review collected by and hosted on G2.com.

Response from Olivia Malaure of Timely

Hi Delia, Thanks a bunch for your review and feedback, it really helps us improve.⏳

Anisa P.
AP
Anisa P.
Freelance Photographer
Small-Business (50 or fewer emp.)
"Helps me run my business more efficiently"
5/5
What do you like best about Timely?

AI feature that auto-categorises what you do and which project it is for. It has helped me understand how long I spend on different services so I can alter my pricing to reflect correct margins. It also helps me as someone with ADHD in knowing what I spend too much time doing and to know where the hours went in the day. Timely is super easy to use and install and works seamlessly in the background. I've been using it for 2 years now and it is an essential tool in my stack now. Review collected by and hosted on G2.com.

What do you dislike about Timely?

Currently there is a small bug which sometimes stops timely from working temporarily when I join video calls but support are being very responsive in helping me troubleshoot this issue. It's only been happening for the past couple weeks. Review collected by and hosted on G2.com.

Response from Andrea Neri of Timely

Thanks for sharing this, it’s amazing to hear how Timely supports both your business and focus. We’re on top of that video call bug and really appreciate your patience! 😊

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Clear Project and Time Tracking Made Easy"
4.5/5
What do you like best about Timely?

I like that I can keep a clear track of my proyects and how much time I invest during my day on what Review collected by and hosted on G2.com.

What do you dislike about Timely?

I sometimes get lost with the shortcuts, they are not always so clear to me Review collected by and hosted on G2.com.

DP
Daniel P.
Owner / Freelancer / Contract Worker
Small-Business (50 or fewer emp.)
"The best and simpelest time/hours manager out there"
4.5/5
What do you like best about Timely?

What I love most is the automatic time tracking. It captures everything I work on without me having to manually start or stop timers. As someone with ADHD, remembering to track time can be a real challenge—but Timely takes care of it for me, accurately and effortlessly. It’s honestly life-changing for my productivity. Review collected by and hosted on G2.com.

What do you dislike about Timely?

Honestly, there’s very little to dislike. If I had to mention something, maybe just small things like occasionally tweaking activity names—but nothing that gets in the way. The overall experience is smooth and super helpful. Review collected by and hosted on G2.com.