Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Amy is the best!"
5/5
What do you like best about Timeero?

The app is user friendly easy to use and have access through my pc and or phone. The reports are always accurate Review collected by and hosted on G2.com.

What do you dislike about Timeero?

Some discrepancy if gps is not turned on. Review collected by and hosted on G2.com.

Response from amy battista of Timeero
Edit edit

Thank you for taking the time to leave us a review. We appreciate you!!

Verified User in Facilities Services
AF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"Great Customer Support"
4/5
What do you like best about Timeero?

After signing up, our account settings were reviewed by Timeero and they reached out to offer training and suggested changes to help with the user experience. We very much appreciated the proactive approach. Review collected by and hosted on G2.com.

What do you dislike about Timeero?

Nothing so far. Perhaps a little explanation to go along with a lot of the app settings would help with the initial setup. There are training videos available; however, it could be time-consuming to watch them all. Review collected by and hosted on G2.com.

Response from Bri Barnes of Timeero
Edit edit

Thank you so much for sharing your thought about using Timeero, we are truly grateful. We happily offer on-boarding demos, currently at no extra cost, to help guide you through all of your pain points and really customize Timeero to your needs. Free demos will not last so definitely take advantage if you can, I've posted the link below. Thank you again, for being a Timeero customer and for you lovely review.

See how Timeero improved
KB
Kimberly B.
Addministrative Executive Assistant to the Vice President
Small-Business (50 or fewer emp.)
"You Need to Try it !"
4.5/5
What do you like best about Timeero?

the functionality of the app is just what we need for our company. Review collected by and hosted on G2.com.

What do you dislike about Timeero?

It's a new app. there are a few bugs to be worked out. but they really are minor Review collected by and hosted on G2.com.

Response from Bri Barnes of Timeero
Edit edit

Thank you so much Kimberly, for your feedback and support. We love hearing the ways that we're winning with our customers, and we know that time is valuable and we're sincerely grateful for you taking the time to leave us a review.

AS
Anissa S.
Owner
Small-Business (50 or fewer emp.)
"Great Timekeeping App with Mileage Tracking"
4.5/5
What do you like best about Timeero?

Love that we can accurately track mileage for reimbursement. Review collected by and hosted on G2.com.

What do you dislike about Timeero?

Apple maps GPS button is off slightly, so we have to use the Google Maps button. But it's an Apple issue, not timeero. Review collected by and hosted on G2.com.

Response from Bri Barnes of Timeero
Edit edit

Thank you so much for sharing your thoughts and experience using Timeero. We're just thrilled that we've been able to help you save money and as always, we truly value you as our customer and we're excited to see what the future holds with this partnership.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Great service and great features."
5/5
What do you like best about Timeero?

The Timeero app was easy to setup and the help function answers almost all questions I had with a quick search. We have the basic plan to track mileage and time for remote employees. The reports available give us all the information we need. Melisa Pazalja was very helpful and responsive to all my needs. The app and the website are a great value. Review collected by and hosted on G2.com.

What do you dislike about Timeero?

So far we have not seen anything we dislike. We have not started to use the schedule options in the program so I cannot speak to the qualities of that as yet. Review collected by and hosted on G2.com.

Response from Bri Barnes of Timeero
Edit edit

We absolutely love hearing the ways Timeero is helping our customers save time and money with ease. Thank you so much for sharing and we're sincerely grateful that you're our customer.

Maggie R.
MR
Maggie R.
President/CEO
Small-Business (50 or fewer emp.)
"Overall great experience with Timeero"
5/5
What do you like best about Timeero?

Being able to track employee's mileage allows us to help save money as well as know where our employees are located Review collected by and hosted on G2.com.

What do you dislike about Timeero?

We do not have any complaints on what we use software for. Review collected by and hosted on G2.com.

Response from Bri Barnes of Timeero
Edit edit

Thank you so much for taking the time to leave us a review. Feedback is invaluable and so is time, so we deeply appreciate you, and your kind words. We love that you're enjoying Timeero so much and that it's helping you save time and money. Our goal is to always help our customers save precious time and money using our software for their mileage and time tracking needs. Thank you for sharing how we do just that. You rock.

Hugh W.
HW
Hugh W.
System Support Specialist
Mid-Market (51-1000 emp.)
"Timeero implementation"
4.5/5
What do you like best about Timeero?

The Timeero desktop app for admins is very flexible in allowing us to configure multiple options. Melisa Pazalja from Timeero has been very helpful to us as well. Review collected by and hosted on G2.com.

What do you dislike about Timeero?

The GPS accuracy is a little off still but I'm sure they are working on perfecting it. Occasionally the GPS thinks I am in the building across the street. Review collected by and hosted on G2.com.

Response from Bri Barnes of Timeero
Edit edit

Thank you, Hugh! Feedback is invaluable and we're so grateful you took the time to share your experience. You're right in that, we are always working on perfecting our app and its functionality. We're also always working on new features and things that will help simplify implementation of our services by always providing top notch customer support as well as helpful articles and blogs that provide resources and ideas on how to smoothly switch to Timeero for your time and mileage tracking needs. We're so happy that you're with us and excited work with you more in the future.

NB
Nicole B.
VP
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about Timeero?

It's been a great fit for our business and has integrated well with our payroll system. But I think what has impressed me the most is the customer service. Any time I contact them via chat, my request is quickly handled. Amy is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Timeero?

Not really a dislike, but looking forward to the new platform. Right now we go back and forth between the new/old platform. But I know that will be resolved soon. Review collected by and hosted on G2.com.

Response from Bri Barnes of Timeero
Edit edit

Thank you, Nicole! We're so grateful you took the time to leave us some feedback. We're always working on ways to improve our apps features and functionality and since we're always updating and revamping our site, we know bugs happens and weird things occur. We combat this by always providing the best customer support possible and going above and beyond to ensure that our customers are satisfied, and a solution is found as quickly as possible. Thank you again for your feedback and for being a valued customer.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"A useful tool with outstanding support"
4.5/5
What do you like best about Timeero?

I am able to track hours for my hourly employees and mileage for my salesman. I haven't had to use the geofencing, but if I have problem employees in the future, it is a great tool. I have had a couple of issues with the integration to Gusto, but I am always able to get someone to help me and most times jump on a zoom call to fix my issue. Review collected by and hosted on G2.com.

What do you dislike about Timeero?

I still can't get the mileage to export automatically to Gusto. Review collected by and hosted on G2.com.

Response from Bri Barnes of Timeero
Edit edit

Thank you so much for sharing, and we hear you, and understand any frustrations surrounding Gusto integrations. This review was also made in March of '22, and we've since then fixed a lot of issues with our Gusto integration. We do try to make troubleshooting as easy as possible by always providing the best customer support possible and act with urgency because we understand that time is money and you, the customer, needs to be able to get back to work quickly when interruptions come up. I left a link below that goes over our Gusto integrations to show how easy it is to link Timeero to Gusto. Thank you again for your feedback and we're sincerely grateful to be working with you.

See how Timeero improved
Ethan K.
EK
Ethan K.
CEO
Small-Business (50 or fewer emp.)
"Blue Chip Customer Support!"
5/5
What do you like best about Timeero?

1 on 1, speedy customer support. Timeero answers their phone calls and their emails immediately! They even went out of their way to create a custom video to point me in the right direction! Review collected by and hosted on G2.com.

What do you dislike about Timeero?

Nothing as of yet. I'm a relatively new user and I'm still learning the software. Review collected by and hosted on G2.com.