Timecounts streamlines the volunteer management process. I enjoy being able to create an event page with the pertinent details, shifts with accompanying descriptions of those responsibilities, and tracking and exporting sign-ups. The emails and notifications feature also makes it easy to communicate with volunteers with a click of a button. Review collected by and hosted on G2.com.

There isn't much that I dislike about Timecounts. I find that the menu/sidebar is a bit confusing to navigate, and I often have to click different links to get to the page I want. Review collected by and hosted on G2.com.

Volunteer tracking features, product Design Review collected by and hosted on G2.com.

User experiences takes time to learn, volunteers sometimes have a hard time.

Admin controls could be stronger i.e. organizing messaging templates, easier to access volunteer accounts from dashboard, etc. Review collected by and hosted on G2.com.

Love the ease of use, helps when we have a small but mighty team. Review collected by and hosted on G2.com.

We really needed a tool that we could make our own. Storytelling and brand awareness are important to us as well as integration with Salesforce so we had to go a different direction at the time. Review collected by and hosted on G2.com.

I love that everything you need to manage volunteers is in one space. I also love that it gives the volunteers a first class experience, but at a pricepoint we can afford. I love that it is easy to import our branding and photos. I love the customer service and quick responses! Review collected by and hosted on G2.com.

-I wish we could arrange 'opportunities' in order of most critical, in the Hub.

-I wish volunteers could upload/track their own hours. Review collected by and hosted on G2.com.

I love how easy it is to create events and roles. I haven't planned to many events yet but creating shifts and times was fairly straightforward. Review collected by and hosted on G2.com.

I wish there was an override capability as of a few months ago. For example, some shifts overlapped, however, the tasks allowed for individuals to be doing both at the same time. Review collected by and hosted on G2.com.

It allows our volunteers to signup whenever they have time. Review collected by and hosted on G2.com.

Wish TimeCounts would allow for "split shifts". Meaning 1 hr before our performance, during intermission, and 30 minutes following the performance. Most of our volunteer opportunities are like that and so the "end time" is not accurate. It confuses new volunteers. Review collected by and hosted on G2.com.

A few things:

- Integrated messaging

- Scheduling shifts for volunteer opportunities

- Tracking hours of service Review collected by and hosted on G2.com.

It would be great if members could log their own individual volunteer hours. Review collected by and hosted on G2.com.

I like the "track your hours" feature, and that we can schedule volunteer training, have sign-ups, and list different kinds of volunteer opportunities all in one place. Review collected by and hosted on G2.com.

It's strange for me to have to ask volunteers to "apply" for a position (maybe that's just me), and it's not exactly intuitive in going from being interested in volunteering to actually signing up via the "activities" tab. Review collected by and hosted on G2.com.

I like that schedules can be built for my volunteers and their time can be tracked Review collected by and hosted on G2.com.

I wish I could get alerts when someone fills out an application as I don't always have the time to check daily. Maybe there is a way, but I haven't figured that out. Review collected by and hosted on G2.com.

Customer Service is exceptional. My problems are answered quickly. Amanda and Marsha always have time to answer my questions. Review collected by and hosted on G2.com.

Timecounts is a small new company growing with the needs of its clients. It is a great product IMO, but some of the great developing features that they are working on might need client patience. I expect great things from Timecounts in the next year's development. Review collected by and hosted on G2.com.