--- title: Timecounts Reviews meta\_title: 'Timecounts Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how Timecounts works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 34 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Timecounts Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Timecounts but has limited features. Are you part of the Timecounts team? [Upgrade your plan](https://my.g2.com/timecounts/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Everything you need to recruit, onboard, and schedule volunteers. Even if you've never managed volunteers, with Timecounts, you'll be a pro in no time. * * * Seller [Timecounts](https://www.g2.com/sellers/timecounts) Discussions [Timecounts Community](https://www.g2.com/products/timecounts/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Amanda Rose (CEO and Founder, Timecounts) Show More ## Pricing Pricing provided by Timecounts. ### Free $0.00 Per Year ### Pro $59.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/timecounts/pricing) ## Top-Rated Alternatives [ ![Volunteer Impact by Better Impact](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Volunteer Impact by Better Impact") Volunteer Impact by Better Impact 4.7/5(141) ](https://www.g2.com/products/volunteer-impact-by-better-impact/reviews) [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ ![Get Connected by Galaxy Digital](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Get Connected by Galaxy Digital") Get Connected by Galaxy Digital 4.4/5(161) ](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews) [ View All Alternatives ](https://www.g2.com/products/timecounts/competitors/alternatives) ## User Insights Average based on 34 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Eileen L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eileen L.") EL Eileen L. Teaching Artist (Media Arts) Small-Business (50 or fewer emp.) 7/23/2019 "Timecounts Is Super User Friendly!" 5/5 What do you like best about Timecounts? Timecounts is really user friendly! It offers a Help Center with guided videos that can help guide you through learning how to operate and navigate the system. Even better if you need extra guidance there are Timecounts agents on standby ready to help you with a simple click on the always visible messenger icon! Another great attribute of Timecounts is you can sign up volunteers that are less confident doing things online, those that feel less tech savvy. Once you know the availability of your volunteers you can begin choosing what shifts works best for them so long as they sign up with their email. Shortly after the volunteer will receive a conformation email on their end. The icons on the side of page are also there to guide you to different pages you may need, whether it's creating an event, building your schedule, checking analytics, checking or sending a message. Lastly, TImecounts is open to suggestions to improve the system making it easier for all! Review collected by and hosted on G2.com. What do you dislike about Timecounts? Currently it is not possible to filter which volunteers are signed up to volunteer but have not confirmed a shift. Meaning it is difficult to pinpoint specific volunteers that you would like to encourage to volunteer to fulfill their minimum shift requirements. You would have to manually go though all your volunteers. On a bright note, Timecounts is making the necessary changes to improve that part. Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? I use Timecounts to message all my volunteers that shifts are available so they may begin signing up. I also use Timecounts to create events such as orientations and volunteer parties. Lastly it's a great resource for information, seeing how many volunteers worked last year versus this year and how many volunteers hours were completed in total last year compared to this year etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CS Craig S. Mr Small-Business (50 or fewer emp.) 3/27/2019 "Complex scheduling made easy" 4.5/5 What do you like best about Timecounts? The ability to allow different volunteers with different skills access to a variety of events, training, schedules and venues. Review collected by and hosted on G2.com. What do you dislike about Timecounts? The functions are regularly updating which is a positive long-term but can sometimes throw you a little while you are trying to do things. Better phone/tablet functionality would be really useful. Email layout in the Communications can be a bit confusing at times. Review collected by and hosted on G2.com. Recommendations to others considering Timecounts: Absolutely heading in the right direction. Staff are incredibly helpful and very quick to respond. Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? The recent additions to analytics etc are proving really useful in providing quick figures about volunteers etc. Using the application form embedded in a variety of places allows easier functioning and streamlining so we deal with one input stream overall. Also, the use of 'Qualify/Unqualify' for specific roles alongside the 'tagging' (and now checklist function) mean that it is easy to track a volunteer's application progress and make safeguarding and training more secure! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jade B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jade B.") JB Jade B. Volunteer Coordinator VISTA Mental Health Care Small-Business (50 or fewer emp.) 3/19/2019 "TimeCounts makes it easy to share my organization's schedule with community partners and volunteers " 4.5/5 What do you like best about Timecounts? I love that I can add volunteer agreements, waivers of liability, media release consents and volunteer availability. I like that I can duplicate events and export lists of contacts. I like that I can manipulate the home hub pages to add links to my organization's various projects, websites and social media accounts. Aside from volunteer sign-up, I use timecounts as a way to display our schedule so community partners know where our mobile shower services for those experiencing homelessness on O'ahu will be weekly. I love how responsive your team is and I am excited that timecounts wants to feature our volunteer platform! Review collected by and hosted on G2.com. What do you dislike about Timecounts? I wish there was a smartphone application! Sometimes the interface is very slow and the mail does not automatically mark itself as read once opened. The way the messaging system lists messages does not flow in an intuitive order. It is very hard for me to tell what someone's most recent response was. Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? Slow and does not let you imbed your own forms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HC Hannah C. Administrative Assistant Small-Business (50 or fewer emp.) 3/18/2019 "This program keeps track of nearly everything and the costumer service is fantastic" 5/5 What do you like best about Timecounts? Since we are a growing nonprofit, we have a lot on our plate. Timecounts helps take the burden off of us by keeping track of volunteer information and hours. Also, the employees are very friendly and will help with any questions you might have. The ability to have different shifts at our volunteer opportunities is also a huge bonus. Review collected by and hosted on G2.com. What do you dislike about Timecounts? When a group wants to volunteer together on a certain day, it can be a little difficult for everyone to enter their name individually. If there was a way for a group to sign up a set amount of people without each person having to sign up, it would make this program even easier. Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? Getting volunteers the information they need can be difficult. However, with Timecounts, we were able to create an information page so that our volunteers know exactly what to expect and how they can help. Review collected by and hosted on G2.com. Show More Response from Amanda Rose of Timecounts [Editedit](https://www.g2.com/survey_responses/timecounts-review-1951716/official_response/edit) Thanks for the wonderful review Hannah. Group volunteering is a feature we're working on soon, so that should solve your problem with teams very soon! Current UserValidated ReviewerSource: Organic SH Sarah H. Community Connections Coordinator Small-Business (50 or fewer emp.) 3/19/2019 "Community Connections Coordinator" 4.5/5 What do you like best about Timecounts? I like that the interface is simple and uncluttered, it is fairly user friendly, I also like that you can switch and view the website as a volunteer rather than as admin, creating new postings and forms is easy. Review collected by and hosted on G2.com. What do you dislike about Timecounts? I dislike that there is a lot of jumping around from page to page when you need to manually track volunteer hours. Adding them in one place and approving them in another, for example. I wish it was a bot more streamlined. Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? As we do not have a dedicated volunteer coordinator, Timecounts allows us to track all of our volunteers in one place, making it much easier to report on the hours contributed and number of volunteers engaged. It is also helpful for the volunteers to be able to view their schedule and accept or decline shifts, as well as apply easily for new opportunities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jonah T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonah T.") JT Jonah T. Farm Manager Farming Small-Business (50 or fewer emp.) 1/16/2019 "Great looking, feature-packed, volunteer management system!" 5/5 What do you like best about Timecounts? I love how Timecounts provides a great looking front-end display to show case the different opportunities we have available for volunteers. This way we can broadcast specific volunteer opportunities to people who are interested in those jobs. Coordinating our events has been much smoother, with the ability to provide details on jobs within events and easily provide reminders and notifications about their shifts. The built in system for crediting volunteer hours saves us a lot of time when generating our reports of volunteers hours. It has been easy to train volunteer team leaders to coordinate their teams on Timecounts in a way where all of our data is stored in one place, and I can easily see which volunteers are active. Timecounts has been foundational to setting up a system that allows us to share administrative tasks and track data that will ensure our non-profit's continuity of organization even if members of our team move on. The ability to create internal notes and see message histories is so helpful in maintaining timely and responsive communication. Timecounts is always adding new features and making improvements to an already amazing piece of software. The tech support and staff are responsive, friendly and professional. I have used a lot of cloud based software, and Timecounts is an example of a company that excels in a high quality experience both on the front end for volunteers, and the back end for volunteer coordinators. Review collected by and hosted on G2.com. What do you dislike about Timecounts? I am looking forward to a built in connection with Mail Chimp, which I believe is on the road map but has not yet been implemented. While the volunteer dashboard is a beautiful mobile adaptive interface, I would love if there were some mobile adaptive administrative tools. Review collected by and hosted on G2.com. Recommendations to others considering Timecounts: Definitely give it a shot if you are looking for the best volunteer management software out there- I trailed a number of options and was not able to find something more suitable to our needs. Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? Timecounts does the job of at least one full time volunteer administrator and allows us to easily delegate volunteer coordination tasks to multiple people. Training others to use Timecounts has been easy, and the software can be effectively used by multiple parties without duplicating efforts or creating confusion within the office. The dashboard, and 'dot' notifiers really help me keep on top of my to list and save me the time of organizing call lists and to do lists. Timecounts also helps me communicate to volunteers in a way that looks good and is clear and effective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 3/12/2019 "Clear and organized" 4.5/5 What do you like best about Timecounts? I love this volunteer management system because it allows me to see who is joining us for shifts so easily. I also really appreciate how easy it is to communicate directly with our volunteers, and create once-off and ongoing volunteer opportunities. Review collected by and hosted on G2.com. What do you dislike about Timecounts? This is likely because we have the free version, but we are unable to copy shifts to repeat throughout the entire month. This just makes it a longer process to set up new shift calendars. Review collected by and hosted on G2.com. Recommendations to others considering Timecounts: I would love a way to easy copy shifts that we have repeating each month. I also manage a few ongoing volunteer opportunities that last longer than 3 months, so it would be great to be able to extend beyond 3 months for each ongoing volunteer calendar. Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? We have always used a shift management system for our ongoing volunteer opportunities, but Timecounts looks significantly better than its competitors and it has both outward facing and internal systems that help manage and recruit volunteers through the same system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 3/12/2019 "Very user-friendly and easy to organise people and track time" 4.5/5 What do you like best about Timecounts? I love the aesthetic and that it's very easy for new users to understand and sign up to things. I also like the hourly log feature and that I can view each volunteers' individual hours over time Review collected by and hosted on G2.com. What do you dislike about Timecounts? That I cannot repeat shifts or make the same shift continue weekly for the same people - like to assign a whole month of shifts I have to add every one manually which can be a little long/ Review collected by and hosted on G2.com. Recommendations to others considering Timecounts: Really easy way of tracking and logging hours! Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? We are using it to create roles and shift for new volunteers. I wanted a database that wasn't excel based, and could easily store volunteer information as well as assign shifts, and allow new people to sign up independently. This has been extremely helpful for both, as it allows others to view the available shifts and allow me to designate shifts to people. It's also helpful to have a secure database of details and personal information. I also wanted to be able to track volunteer hours over time, to reach milestones and reward volunteers for their efforts. This has massively simplified the process (previously I was totalling up on excel which was arduous). Review collected by and hosted on G2.com. Show More Response from Amanda Rose of Timecounts [Editedit](https://www.g2.com/survey_responses/timecounts-review-1915420/official_response/edit) Thanks for the review! We have the ability to create repeating shifts on the Premium plan, it will allow you to assign someone to a recurring shift easily. Reach out to us on customer service and we'll give you a demo of how that works. Current UserValidated ReviewerSource: Organic AO Alec O. Director of Community Engagement Small-Business (50 or fewer emp.) 3/30/2019 "Amazing customer support and their product is getting better and better." 4.5/5 What do you like best about Timecounts? The customer support is unparallel. I have had a lot of questions that were answered or addressed between 10 minutes and 24 hours. Very impressive. Review collected by and hosted on G2.com. What do you dislike about Timecounts? There are still some bugs and not fully rolled out capabilities that will truly make this platform great. Optimization and customizable analysis would be very helpful. Review collected by and hosted on G2.com. Recommendations to others considering Timecounts: Ask lots of questions and go through the help page FAQ section. Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? We are able to streamline and automate our volunteers. We are seeing the benefits of freeing up time of our team to focus on the programming and content of our nonprofit. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 1/16/2019 "Great tool for managing volunteers" 4.5/5 What do you like best about Timecounts? Timecounts streamlines the volunteer management process. I enjoy being able to create an event page with the pertinent details, shifts with accompanying descriptions of those responsibilities, and tracking and exporting sign-ups. The emails and notifications feature also makes it easy to communicate with volunteers with a click of a button. Review collected by and hosted on G2.com. What do you dislike about Timecounts? There isn't much that I dislike about Timecounts. I find that the menu/sidebar is a bit confusing to navigate, and I often have to click different links to get to the page I want. Review collected by and hosted on G2.com. What problems is Timecounts solving and how is that benefiting you? It's much easier to track and communicate with volunteers. Less of my time is spent replying to volunteer inquiries, and it's convenient being able to send a link for volunteers to sign up. Another benefit is being able to automatically approve volunteers but manually approving their shift requests. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Timecounts? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Timecounts ](https://www.g2.com/products/timecounts/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What are my billing options? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/pricing-30e97f6d-7678-4186-aef4-6a88708cbb51) GU Guest User What is Timecounts used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-timecounts-used-for) [ View all Discussions ](https://www.g2.com/products/timecounts/discuss) ## Pricing Options Pricing provided by Timecounts. ### Free $0.00 Per Year ### Pro $59.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/timecounts/pricing) Timecounts Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5cdcd7d7437ef0eb85429883d55452e6/volunteer-impact-by-better-impact.png "Product Avatar Image") Volunteer Impact by Better... 4.7/5(141) [ Compare Now ](https://www.g2.com/compare/timecounts-vs-volunteer-impact-by-better-impact) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67da68c417860d6dca2fed0ab7ffa8ad/volgistics.png "Product Avatar Image") Volgistics 4.1/5(34) [ Compare Now ](https://www.g2.com/compare/timecounts-vs-volgistics) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b8826cc01484bd77dfb2070118eacbd0/volunteerhub.png "Product Avatar Image") VolunteerHub 3.9/5(16) [ Compare Now ](https://www.g2.com/compare/timecounts-vs-volunteerhub) ##### Categories on G2 [Volunteer Management](https://www.g2.com/categories/volunteer-management) ##### Explore More [Recommended bot platforms for ecommerce websites](https://www.g2.com/discussions/recommended-bot-platforms-for-ecommerce-websites)[Is a dedicated asset leasing platform worth it for a fleet leasing company, or does an ERP module cover most of the same ground?](https://www.g2.com/discussions/is-a-dedicated-asset-leasing-platform-worth-it-for-a-fleet-leasing-company-or-does-an-erp-module-cover-most-of-the-same-ground)[Which Google Workspace academic tools help organizations achieve streamlined workflows and better operational insights?](https://www.g2.com/discussions/which-google-workspace-academic-tools-help-organizations-achieve-streamlined-workflows-and-better-operational-insights) [Most recommended business expense app](https://www.g2.com/discussions/most-recommended-business-expense-app)[Cloud Storage Security](https://www.g2.com/articles/cloud-storage-security)[What are the highest rated AR content management systems for interior and architectural designers accelerating project timelines?](https://www.g2.com/discussions/what-are-the-highest-rated-ar-content-management-systems-for-interior-and-architectural-designers-accelerating-project-timelines) [Show MoreShow Less](javascript:void(0);)