DJ
Darrick J.
Mid-Market (51-1000 emp.)
"Has by far been one of my favorite products."
5/5
What do you like best about TimeClock Plus by TCP?

Extremely user-friendly. Does absolutely everything we need to function. Still a great product! Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Doesn't talk to our payroll system but not a fault of TCP the payroll system is very old. Keep up do great work! Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

So glad you are happy with TimeClock Plus! Thank you for the great review!

Misty A.
MA
Misty A.
Accounts Executive
Small-Business (50 or fewer emp.)
"Timely, Professional Support—A Great 5-Year Experience with TCP"
5/5
What do you like best about TimeClock Plus by TCP?

Every time I have called, I have gotten the answer to my issue in a timely and professional manner Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I like all of my experience with TCP so far and have used them for almost 5 years now Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

So glad to hear how well TimeClock Plus is working for you. Thank you for the review!

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Clunky and Unintuitive Timekeeping With Hard-to-Read Reports"
1/5
What do you like best about TimeClock Plus by TCP?

Not much, the remote clock in/clock out is simple enough Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

it is clunky to use, not user friendly or intuitive. the reports are not what you would expect and are not easy to read. the admin menu is not intuitive. it's just overall not an easy time keeping system to use. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thank you for sharing your feedback. We're sorry to hear the setup process and reporting haven't met your expectations. We'd encourage you to reach out to your account manager so we can work toward a better experience for your team.

Jordan A.
JA
Jordan A.
Enterprise (> 1000 emp.)
"Flexible Timesheet Management with Room for Improvement"
4.5/5
What do you like best about TimeClock Plus by TCP?

I appreciate TimeClock Plus by TCP for its ability to manage a large roster of employees, especially since many hold multiple positions and need their labor hours organized by job code and specific events. I like how it automatically applies shift minimum hours and allows a wide range of settings to be adjusted for each employee's profile, accommodating different business needs and applicable labor laws across multiple states. The flexibility to apply nuanced settings, like geofencing rules tailored to individual employees based on their roles or work locations, is a standout feature for me. This has led to fewer errors with employees clocking into incorrect positions or events, reducing the need for manual adjustments during payroll processing. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I think the most useful thing would be if I could re-send employee activation emails on my end. As it is, I have had to reach out to TCP support each time this was needed. Support has been helpful but this feels like an unnecessary step in the process. It's also unclear to me if I update an employee's email address if TCP would send them a new activation email automatically. So maybe if there was a way to log any communications from TCP to the employee. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks so much for taking the time to share this - glad it's been working well for you. Please check with support, though, on the email activations to get that cleared up for you.

Jazmine .
J
Jazmine .
Clerical Assistant
Mid-Market (51-1000 emp.)
"Helpful Customer Service and Easy to Use"
5/5
What do you like best about TimeClock Plus by TCP?

Customer services is very helpful and easy to use/ Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

It can be difficult to navigate but useful for the most part. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Happy to hear how helpful our customer support team has been for you. Thank you for the review!

NC
Nick C.
IT Manager
Mid-Market (51-1000 emp.)
"Always-Available Support That Follows Through"
5/5
What do you like best about TimeClock Plus by TCP?

Their support is always available. They provide solutions and work hard to resolve issues you bring to their attention. They follow up with you. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

There is nothing I can say right now that I do not like about TCP. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks so much for the review! We're glad TimeClock Plus has been such a valuable part of your day-to-day.

LaurieAnn F.
LF
LaurieAnn F.
Administrative Assistant to Principal
Mid-Market (51-1000 emp.)
"TCP is a comprehensive time management tool/app."
5/5
What do you like best about TimeClock Plus by TCP?

Easy to track hours, data entry is not complicated. Easy to make appropriate changes, run simple reports. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Sometimes figuring out how to filter/create a report can be challenging and frustrating. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Glad TimeClock Plus is working great for you! Our customer support is here to help any time. Thank you for your review!

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Accurate Time Tracking and Custom Reports, with a Few Annoying Quirks"
3.5/5
What do you like best about TimeClock Plus by TCP?

It is accurate in logging time in and out for our purposes, and adding time for individual employees as well as to a group. I also like that I can create different reports of my own and save them to run again. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

There have been some changes made that resulted in quirks or annoying aspects. Nothing that stops the app from being usable, but adds time to the general process. Requests or suggestions made regarding programming usually get the same response from TCP - they'll look at it. However, I've yet to see one integrated that I can recall. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the detailed feedback—we’re glad to hear you’re finding TimeClock Plus accurate and flexible for reporting. We also appreciate your comments on recent changes and feature requests, and we’ll be sure to share them with our team.

MS
Michelle S.
Payroll Supervisor
Mid-Market (51-1000 emp.)
"Fully Customizable, Down to the Per-Employee Level"
4.5/5
What do you like best about TimeClock Plus by TCP?

It's fully customizable, down to the per-employee level Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Because of it being highly customizable, sometimes it takes a while to figure out why something is functioning as it is. You have to look in multiple places before finding the solution. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thank you for sharing! If you need assistance on the some of the functions, please reach out to our customer support team at any time.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Always-Helpful Customer Service You Can Count On"
4.5/5
What do you like best about TimeClock Plus by TCP?

I love the customer service. Whenever I run into an issue or need help with the system, they are always there and very helpful. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I do not like the time rounding. I'll see a shift in a timesheet that states they worked 4:01 hours total but when they get paid, they are paid eith 4 hours or 4:02 hours. It's usually off a minute. It messages with our reports. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the review! Glad our customer service team has been helpful whenever you need support. We'll pass along your feedback on time rounding accuracy to our product team.