Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"TimeClock Plus Offers all the options we need."
3.5/5
What do you like best about TimeClock Plus by TCP?

TimeClock Plus has been easy to use and includes many of the calculation tools I was looking for. We annualize employment contracts for our 180-day employees, and the contract reporting is essential for keeping everything easy to track. We’ve also implemented the geofencing options for certain employment groups so they can clock in and out as needed at offsite locations, which has made job tracking and hours much easier. Additionally, we launched the sub-calling automation, and it has streamlined both our leave request process and our sub-calling needs. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

At times, there are so many options in the settings that I forget just how powerful the software can be. I wish TCP offered more tips and reminders to me so I could be reminded of the options they have. Monthly webinars (with an option to view the recording afterwards) are so beneficial. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thank you for this great review! And we have great news — monthly webinars with recordings are already a thing! We'd love to make sure you're connected. Reach out and we'll get you set up!

Christopher L.
CL
Christopher L.
Safety and Risk Manager/Project Manager
Public Safety
Mid-Market (51-1000 emp.)
"Ensuring accurate timekeeping and payroll information!"
4/5
What do you like best about TimeClock Plus by TCP?

I appreciate the ability to configure and define each job code in detail, which helps ensure our employees receive the appropriate compensation. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Reports within TCP don’t offer enough detail or customization to create a specific report for printable schedules that includes all correlating shift tags assigned to shifts in Humanity Scheduler. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thank you for sharing! Nice to hear how TimeClock Plus is ensuring payroll accuracy for you. Will share your feedback on reporting details with our product team.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Makes Payroll a Breeze with Minor Hiccups"
5/5
What do you like best about TimeClock Plus by TCP?

I like using TimeClock Plus by TCP because it helps me get paid easily since my employers can see my hours conveniently. It also keeps track of my hours efficiently, providing a clear record of how much time I dedicate to work. I particularly like the feature where it rounds up the time; for instance, if I clock in at 7:33, it records 7:30 for me, which makes earning calculations easier. The rounding up means more money and simplifies the math. Also, when I initially set it up, the customer service was really helpful and got me through the process quickly. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I wish it sent a reminder if I forget to clock in / out. I mean, I wish there was a setting where you could set your usual clocking in /out times and if you don't clock in / out at that time, then you get an email reminder to do so. The set up could be more straightforward. I remember having to use the 'chat with customer service' feature to help with my set up. I don't remember the issue exactly. But, the employee was really helpful and I finished setting up within 5 minutes. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the review! Glad TimeClock Plus is making it easy to track your hours and get paid accurately, and that our support team helped you get set up quickly. We'll pass along clock in/out reminders to our support team!

Judith L.
JL
Judith L.
Customer Relations Rep
Mid-Market (51-1000 emp.)
"Easy Hour Review and Updates"
4/5
What do you like best about TimeClock Plus by TCP?

What I find most helpful by TCP is the ablitlity to review your hours and be able to make updates. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I dislike the fact that sometimes the app gets stuck and I have to go back and refresh or log out and log back in. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the review! Glad TimeClock Plus makes it easy to review your hours and manage your shifts. We'll pass along your feedback on the app getting stuck to our support team!

KB
Kathy B.
Coordinator, Business Services/Human Resources Technology
Enterprise (> 1000 emp.)
"Amazing Implementation Team and Quick, On-Point Support"
5/5
What do you like best about TimeClock Plus by TCP?

TCP has been amazing to work with. The implementation team has gone above and beyond to help with our implementation. They have been very patient with our lack of knowledge and always willing to give advice. The incredibly large amount of features this program can be overwhelming. Support has been quick to respond and always on point. We have about 600 employees on TCP at this time and are getting ready to bring on another 200 but we are comfortable when we roll it out due to the tremendous support from the implementation team. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The only negative I would say about TCP is the support ticket system. I find it difficult when I have multiple cases open to keep them straight through email. The ticket numbers are not on the email and there is not a support portal where I can review them. They like to have reviews after they close the case but there is no information included with the email requesting the review. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

That's so great to hear! Thanks for the wonderful feedback.

HL
Heidi L.
Small-Business (50 or fewer emp.)
"Streamlined Time Management with Minor Learning Curve"
4/5
What do you like best about TimeClock Plus by TCP?

I like the ease of use of TimeClock Plus by TCP once it has been learned, and I also appreciate the ability to make adjustments relatively quickly. It provides a unified platform for all employees to clock in and out and allows for time off requests to be approved in a timely manner by the correct managers. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

It's a very robust platform and could be scaled down for clients that don't need all the bells and whistles of it. I'd say the initial setup was intermediate; it helps when the implementation agent is well-versed in the product. Follow-up was a little more difficult. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Glad to hear it's working well for you! If it helps, we do have a Knowledge Base to help the learning curve, in addition to our CSMs. https://community.tcpsoftware.com/s

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great Integrations, but Reporting and Finding Time Info Takes Too Many Steps"
3.5/5
What do you like best about TimeClock Plus by TCP?

That it offers integrations into other HR and timesheet platforms we utilize Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Compared to other timekeeping app I have used, I find the system requires too many steps to perform basic tasks, such as pulling reports, accessing employee time, or navigating to general information. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thank you for your review! We're glad TimeClock Plus is helping with accurate timekeeping, payroll preparation, and workforce visibility. We appreciate your feedback on ease of use and navigation and will share with our product team.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy-to-Navigate Web GUI Packed with Features"
4/5
What do you like best about TimeClock Plus by TCP?

The web GUI is pretty easy to navigate, and it offers a ton of features. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Setup is a custom process and can be complicated depending on what you are using it for. If it is just to track employee time and information it is supper easy. It is exporting the raw data to another program that can get tricky. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the review! Glad TimeClock Plus is easy to navigate and helping you track PTO and time off. We'll pass along your setup and export feedback!

Peggy V.
PV
Peggy V.
Small-Business (50 or fewer emp.)
"Effortless Tracking and Payroll Management"
5/5
What do you like best about TimeClock Plus by TCP?

I use TimeClock Plus by TCP for tracking hours for payroll and project hours. It's quick, which is a real time saver, and allows edits while tracking those edits. I like that it is quick, accurate, and easy to use. The interface is very simple and clean, so I can see at a glance what's happening with hours, which is a big plus for me. The reports function is also a huge asset. It's satisfying that it does what I need it to do and quickly. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The one thing is that salaried employees show up in the Individual Hours even if Exclude salaried is checked, but that might be a set up issue. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the review! So glad it's saving you time. Please reach out to our Support Team - they can definitely assist you in the setup of salaried employees.

NW
Nakia W.
Mid-Market (51-1000 emp.)
"Easy and Reliable Time Tracking"
5/5
What do you like best about TimeClock Plus by TCP?

I appreciate the manager dashboard, which provides visibility into employee punches, approvals, and exceptions. The reporting capabilities and integration options help streamline payroll processing and reduce manual effort. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Audit tracking and notification features for post-approval changes would help improve payroll accuracy and reduce the need for manual reviews. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the detailed feedback! Glad the dashboard and reporting are streamlining your payroll process. We've noted your thoughts on audit tracking and post-approval notifications for our product team.