Darren W.
DW
Darren W.
Line Cook
Small-Business (50 or fewer emp.)
"Easy to Use with Responsive Support, But Daily Downtime Needs Fixing"
3.5/5
What do you like best about TimeClock Plus by TCP?

From a user perspective it is easy to use, but as an admin it is easy to change the configuration. The support team is also fast and responsive. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The webpage goes down at least once a day. Leading to issues with users being able to clock out or in on time. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Glad TimeClock Plus is easy to use for both employees and admins, and that support has been fast and responsive. We'll pass along your feedback on webpage reliability to our team right away.

Maranda K.
MK
Maranda K.
UA Fleet
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"TCP at work."
4/5
What do you like best about TimeClock Plus by TCP?

I like that I don’t have to worry about clocking in and out on a kiosk anymore. I also really like the missed punch function, as I forget to clock back in between shifts at times. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I do not like the wall function, as the messages are not organized. I also do not like how the messages system is set up. I wish unread messages were more distinct. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thank you for the feedback Maranda! I'll be sure to pass on the messaging function to our product team.

Kara J.
KJ
Kara J.
TCP Manager, Campus Secretary, Administrative Assistant to Principal
Enterprise (> 1000 emp.)
"TCP: A Redemption Story in Progress"
2/5
What do you like best about TimeClock Plus by TCP?

I like that Timekeeping and Substitute Management are housed within one system. One platform streamlines payroll process and reduces the need to navigate between different software. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

TCP still requires significant improvements, many of which were previously promised but have not yet been implemented. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Glad to hear you were able to connect with Chad and things are going so much better!

DH
Dexter H.
Director of Information Systems & Technology
Mid-Market (51-1000 emp.)
"TimeClock Plus Streamlines Time Tracking and Reduces Payroll Errors"
5/5
What do you like best about TimeClock Plus by TCP?

As an organization with many employees that need to track time, TimeClock Plus is benefitial in automating labor tracking to reduce our payroll errors and overhead costs. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

When introducing TimeClock Plus we encouter a steep administrative learning curve with new managers. The mobile app interface is not as refined as could be expected. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the review! Glad TimeClock Plus is helping reduce payroll errors and overhead. For the manager learning curve, please reach out to our support team about training modules that can help onboard new managers more smoothly.

AC
Andres C.
Sr. Analyst HR Apps
Enterprise (> 1000 emp.)
"Excellent Time Tracking Software"
5/5
What do you like best about TimeClock Plus by TCP?

The integration via API with Oracle HCM is fantastic, and is fantastic the integration with Oracle Time and Labor via APIs as well.

very easy to use. so intuitive.

I want to add as well that the support team investigate every single request or incident to solve it as soon as they can. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

the application doesn't have the integration via API to get the schedules, it must be via txt file, it would be awesome if they develop this part. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the great feedback—really glad to hear the Oracle integrations and ease of use are working well for you, and that our support team has been responsive. We also appreciate the note about schedule integration via API and will share that with our team.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Mobile Clock-Ins, Digital Time-Off Requests on a day to day basis made easier"
4/5
What do you like best about TimeClock Plus by TCP?

The most helpful thing for our staff has been the ability to clock in from a phone, instead of being limited to a specific location like a timeclock unit. In addition, being able to request time off digitally from home by using the software, rather than having to submit paper requests, has made the process much more efficient. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

There are many areas where I have to enter the same information multiple times, or in more than one place, which creates unnecessary duplication and leaves more room for errors. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

So glad to hear you are finding TimeClock Plus beneficial. Thank you for sharing!

Michelle C.
MC
Michelle C.
Parish Secretary
Small-Business (50 or fewer emp.)
"Easy Time & Attendance Tracking with Excellent TCP Support"
5/5
What do you like best about TimeClock Plus by TCP?

TimeClock Plus is an easy platform for tracking our employees' time and attendance. There was quite a learning curve in the beginning but we have knocked out many of the kinks and TCP Support has always been excellent. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Sometimes it is difficult to reach a live person for support immediately. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thank you for the review! Glad TimeClock Plus has cut down on manual time-tracking errors, and that support has been excellent as you worked through the early learning curve. We'll pass along your feedback on reaching a live person more quickly.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Customized and Exportable Reports for Our Payroll Needs"
4/5
What do you like best about TimeClock Plus by TCP?

We like that everything can be digital, calculated time cards, reports can be exported into spreadsheets, and customizable to meet our payroll needs. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

TCP is not compatible with our financial software to automate our payroll procedure and performance. We still do a lot of manual data entry, even though we are not using paper time sheets. We are not able to get some customizations added into a specific report that we need in the "period" report. It only gives us 2 options in the break out job codes when I need 6. I have to run multiple reports to collect all of the information I need, therefore it is not saving me any time or paper. I have messaged support a couple of times and have had no response. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thank you for your honest feedback! Please don't give up on our customer support team as we actually have a great response and resolution team. I will be sharing this feedback with them as well.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Management-Focused with Room for Seamless Tech"
3.5/5
What do you like best about TimeClock Plus by TCP?

I appreciate that TimeClock Plus by TCP is management-focused, aiming to solve managerial problems and create a seamless experience for employees, making the experience on both ends more integrated. I also find the balance of on-premises, mobile, and cloud-based services terrific, and I can see how TCP has thoughtfully developed these. Additionally, I appreciate its strong integration capabilities, such as exporting data on demand to Quickbooks for payroll, which helps us keep up with employee data. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The dedicated hardware implementation has been a bit inelegant and 'clunky' for us in the past. We've spent hours on the phone and in remote desktop sessions with technical support trying to get things like bioscan devices and TCP's own workstation hub software to play nicely with Windows in our network environment—things we have little control over and which can be big time-wasters. I would like to see more thoughtful development of Windows apps that would automatically update and be optimized without so much dependence on hours of technical support on a perennial basis. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thanks for the review! Glad TimeClock Plus is helping you keep time policies consistent across sites and connect smoothly with QuickBooks. We'll pass along your hardware setup feedback!

Ben S.
BS
Ben S.
Senior Systems Engineer / Infrastructure Architect
Information Technology and Services
Enterprise (> 1000 emp.)
"Effortless Time Management with Stellar Integration"
5/5
What do you like best about TimeClock Plus by TCP?

I really appreciate the biggest benefit of TimeClock Plus by TCP, which is the web-based management that allows us to manage centrally all of our hardware clocks and integrate directly into our existing badging system. I love that we can automatically deploy firmware to every clock across the school district, reboot all of the clocks, and make configuration changes centrally all at the same time. The initial integration was very easy and flowed very smoothly, and the vendor did a perfect job with training and integrating the system into our existing environment. The ease of use, management, integration into our existing badging system, the clock interface, and the hardware maintenance are all excellent, which is why I give a 10 out of 10 recommendation. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The only thing I would say that could be improved would be the integration into Skyward Q. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

Thank you for the great review! So glad everything came together perfectly for your school district! We hear you on the Skyward integration and we'll make sure that feedback gets to the right team. Thanks Ben!