TCP does a lot of things very well for a timekeeping system. So far, the data has been incredibly accurate and reliable. Once you set the rules for calculations, it runs them correctly, although getting those configurations set up can be a challenge. We were given two dedicated enterprise support people, and they have been very helpful and knowledgeable about TCP.

The interface is simple and effective, but it can sometimes be difficult to find things. The export feature is also nice for creating our own scripting, and we’ve had success uploading files to their SFTP server. Review collected by and hosted on G2.com.

My biggest complaint with TCP is the separation between the teams we work with directly and their backend/development teams. The process feels very siloed, and when we run into a problem, it often takes a long time to get a clear answer, solution, or fix.

TCP has also not been very transparent with timelines or issue resolution. We frequently find ourselves waiting months just to get an update on how long a fix may take, and then it can take several more months before the fix is actually released. Once a fix is available, much of the testing seems to fall completely on us, which is time-consuming. I wish TCP would be more proactive with bug testing, communication, and follow-through.

We were also promised that Analytics would allow us to build custom dashboards and do more with our data. Unfortunately, Analytics did not deliver on that promise. The data reporting was often inaccurate, the dashboard and report-building process was difficult, and the system would frequently break or not work as expected. We ultimately ended up canceling that feature.

Overall, TCP has useful functionality, but support, communication, bug resolution, and Analytics have been frustrating areas for us. Review collected by and hosted on G2.com.

TimeClock Plus is easy to use, and our employees can review their time, including both their accruals and the hours for the day they’re currently working. It’s quick to get started, with only two steps to begin the day. Reports are also straightforward to generate. Review collected by and hosted on G2.com.

There is no downside that I can think of, other than the usual pitfalls that occur with internet driven software. If the internet is out, you cannot use the software. The hours are easily updated by management once the internet access has been restored. Review collected by and hosted on G2.com.

TCP remains fairly straightforward to add new employees and handle basic functions like editing functions and updating employee information on a basic level. If it is needed only for simple, straightforward punching, it is in that sense user friendly. Review collected by and hosted on G2.com.

It is very hard to integrate with payroll software. Time clock rules remain difficult to navigate, so something such as setting up overtime to trigger during a pay period when the employee has holiday pay has been something we have struggled with. Review collected by and hosted on G2.com.

I like that TimeClock Plus by TCP is relatively user-friendly and that it can export a file that works with CSIU, which saves an incredible amount of time. Our system is smooth even for blue-collar, older employees who use it without difficulty. The initial setup was quite smooth, which made the transition from paper timesheets hassle-free. I appreciate the responsive support team when data doesn't collect correctly. Review collected by and hosted on G2.com.

Sometimes the updating of rates can be a little time consuming. We have also had times where data doesn't collect correctly, but the support team has been responsive in helping get it corrected. Review collected by and hosted on G2.com.

I really appreciate the excellent customer service provided by TimeClock Plus by TCP. I also value the accurate time recording feature, as it helps in preventing buddy punching. The time and attendance reporting is another feature that I use and find valuable. Additionally, the initial setup was easy, which was a plus for me. Review collected by and hosted on G2.com.

I do not like when the clock goes offline due to an internet outage, it's supposed to sync punches that happen during the outage but it does not do this reliably. Review collected by and hosted on G2.com.

I like that it's pretty simple and consistent. It's very reliable with little to no technical glitches. I like that it integrates well with my payroll system using a coded file. Review collected by and hosted on G2.com.

For the processes that I don't know about TCP, it tends to be a little confusing on how to set it up. I'm still a little confused on why there are both job codes and employee roles. I've been told that it can be gliltchy every once in a while on the tablets when trying to clock in/out. Review collected by and hosted on G2.com.

The program is easy to use and very easy to navigate. There are many different reports to choose from which help for payroll purposes. The employee details allow for a lot of information to be entered which make it pleasant to have everything in one place. Review collected by and hosted on G2.com.

I wish there were more report options available. I also think there should be a way to use the seniority date to help with benefit time accruals. Right now, it only pulls from the hire date. Review collected by and hosted on G2.com.

Can track the hours of the employees, make reports by hours, by job code, the useful dashboard it has. The integration with ADP. The Performace is so great because it is easy to make everything inside. Price vs Benefit, are great . The team supportyou guys have, they are so quick to answer questions. And also de AI is so usefull. Review collected by and hosted on G2.com.

That does not have to notify to the cellphones any note or notification I put or someone put in the system Review collected by and hosted on G2.com.

I like that time clock plus is relatively easy to use. Overall I never really have issues with the website, and it is pretty customizable. Review collected by and hosted on G2.com.

The only complaint I have is that sometimes the app is finicky. Since the most recent update I have less employees with complaints about it, but I still receive complaints that the app won't work, kicks them out randomly, doesn't accurately log their clock in/out time. Review collected by and hosted on G2.com.

We really like to use TimeClockPlus at my organization because it supports our time & attendance needs. It's also not super convoluted by features, but at the same time the company is growing, as are we, and they seem to always offer the features we are looking to implement next. Review collected by and hosted on G2.com.

One of the downsides of using cloud software is that they have to continually keep it updated. I understand this is the nature of the beast, and at roughly one update a month, it's not too bad, but I wish it was slightly less frequent. Review collected by and hosted on G2.com.