Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"So intuitive!"
4.5/5
What do you like best about Time Tracker by eBillity?

I like how you can view your time at different scopes - both at a daily level and at the weekly level. It's really useful when you are working on a task that spans multiple days to be able to use the weekly view, but the daily view is also great for tasks you're just focusing on for the day. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

One downside is that sometimes when you have a lot of tasks that have accumulated throughout the week, it can be overwhelming to look at from the weekly level. But, it's really helpful how the tracker will automatically sort alphabetically by client, so it helps mitigate that overwhelming aspect. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Thank you for your positive and detailed review. We really appreciate it. You may run a report under the Home menu to see more timesheet. Please do not hesitate to contact us for assistance. https://www.ebillity.com/contact-us/

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Not bad, improvements have made it better"
3.5/5
What do you like best about Time Tracker by eBillity?

The ability to add notes on each daily entry, a feature added awhile back, is a vast improvement. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

Not having the ability to add recent project numbers once a time card is started (only able to do this by copying previous time card when it's blank) Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Thank you for taking the time to write us a review. This comment "ability to add recent project numbers once a time card is started" sounds to be a great addition to the system please submit a request to https://support.ebillity.com/hc/en-us/requests/new our product managers might consider adding it in the near future.

DL
Daniel L.
Senior Support Engineer
Small-Business (50 or fewer emp.)
"Great time tracking software. Also works as Web App."
5/5
What do you like best about Time Tracker by eBillity?

The time tracking software is very easy to use. Works with Windows as well as Web App. I'm mainly using Web App. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

There was a slight learning curve at first, but I was able to effectively use after couple weeks. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hello Daniel, we appreciate your positive feedback on the product! We are happy that you love the web app feature. Please feel free to contact our support at any time if you ever need help at 1800-851-0992 and thank you for choosing eBillity!

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Beyond the Best"
5/5
What do you like best about Time Tracker by eBillity?

I have been in practice for over 50 years and have used many billing systems. This is the easiest and most comprehensive

system that I have ever used. It is cloud-based which is a plus as anybody can use it anywhere. First time I have had a

cloud-based billing program. There is essentially no learning curve - it is that user friendly. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I have been using this for a while now, and I have not found anything that I dislike. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

We are very grateful for this review! We are happy that we have made things easier for you, if you ever need help in the future, feel free to contact us at 1800-851-0992.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"CAbels"
5/5
What do you like best about Time Tracker by eBillity?

Easy to enter information and it is saved immediately. Easy to correct mistakes Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

It would be nice if it had drop-down menus for the description section with possible entries based on previous entries as I often have multiple entries for the same person. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! You may create auto-text to enter descriptions quickly please give us a call to help you how to do it. https://www.ebillity.com/contact-us/

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Time Tracker review"
4.5/5
What do you like best about Time Tracker by eBillity?

Allows for easy tracking of customers and timesheets. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I have not found anything I dislike about Time Tracker. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Thank you for leaving us your feedback regarding the program! We are glad that there is nothing you dislike about the app and it is very useful for your business. Should you need any help in the future kindly contact us at 1800-851-0992.

SF
Sarah F.
Head of Marketing
Mid-Market (51-1000 emp.)
"Easy to use, but UI is dated"
3.5/5
What do you like best about Time Tracker by eBillity?

With no training, it's easy to jump in and figure out how to submit time. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

The UI feels dated. It's difficult to navigate where you need to go from the home screen, if you haven't already been instructed by employer on how you should submit time (daily vs. weekly). I can never seem to find anything I've already submitted to check if it's accurate, see where I left off, makes changes, etc. It's never listed under Manage My Entries—which feels like the most logical place for it. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hello Sarah, thank you for taking the time to write us a review. Please call us to help you on how to use "Manage My Entries" and show you the submitted and approved time.

https://www.ebillity.com/contact-us/

AK
Adarsh K.
Senior Software Developer
Mid-Market (51-1000 emp.)
"Good Tool To Track Work Hours"
4/5
What do you like best about Time Tracker by eBillity?

The best thing about this tool are 1) it is available on Mobile. 2) Mobile App UI is pretty simple and easy to understand. 3) You can easily edit, save and submit yor timesheets Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

It does not get closed when we try to press back button of Mobile. Secondly, whenever you try to fill the timesheet for the other day you have to select the date rather it should show automatically. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hello Adarsh, thank you so much for taking the time to write us a review. Please contact us at 1800-851-0992 regarding your issues with the mobile so that we can help you fix it and make sure that it is working how it is supposed to be. Also, try to uninstall the app and re-install it and let us know if the issue persists.

https://www.ebillity.com/contact-us/

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Logging my time is quick and easy"
5/5
What do you like best about Time Tracker by eBillity?

The simple user interface. It also keeps track so you can access history for proposals on ther jobs. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

IT would be nice if it would track accrued Sick and Vacation time. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Thank you so much for the time to write us a 5-star rating! We truly appreciate it. Please contact us to help how to track "Time Off". https://www.ebillity.com/contact-us/

EW
Eileen W.
Fire Safety Specialist
Small-Business (50 or fewer emp.)
"We really enjoy using Time Tracker in our office and find it easy to use."
4.5/5
What do you like best about Time Tracker by eBillity?

I like that I can put the timer on and off so that I can account for my time and not the interruptions. Also that I can have multiple timers going for different jobs at once. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

When I pause the timer, a box pops up that asks if I want to stay or leave. That box is annoying. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hello Eileen, thank you so much for this great review! The pop-up box is giving you a second thought if you would like to continue to cancel the activity therefore you won't lose the information you have already entered. For feature request,s please submit them here https://support.ebillity.com/hc/en-us/requests/new