UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

10/31/2017

"Great software for law office "

5/5

What do you like best about Time Matters®?

How we were able to integrate everything into one software for practice management. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

Certain glitches that occurred with updates and it’s communication with quick books. Review collected by and hosted on G2.com.

JM

Jordan M.

Mid-Market (51-1000 emp.)

3/21/2017

"Complicated and clunky, but gets the job done"

3/5

What do you like best about Time Matters®?

Is very versatile in keeping track of cases and everything done on cases. Has a myriad of methods of scheduling hearings and keeping track of each thing due in a case. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

Is clunky. Slow to load. Takes a while to open tabs. Just to make a note can take 30 seconds for the note tab to open. Crashes every now and then. Needs a visual overhaul. Needs more integration with other software such as gmail. Review collected by and hosted on G2.com.

BC

Bob C.

IPR Counsel

Consumer Goods

Mid-Market (51-1000 emp.)

11/18/2016

"Time Capture - Not What Was Promised"

1/5

What do you like best about Time Matters®?

Not much. We have been trying to implement the software for over two weeks. None of the promised features work the way we were told. We are looking for a time capturing system and were sold on the case management features. The case management part of the program is very superficial and not suitable for any kind of complex case. We were also told that it would manage our documents and make copies of documents from other applications. That is false. It does not copy documents it copies file addresses. So if you have a document on your computer and "load" it into time matters and then move the file to another location on your computer or change the file name, you loose it in time matters. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

It is a 90's piece of software. Using this program reminds me of the early Windows days - all sizzle and no bacon. If you have multiple users forget about trying to use it as a case management tool. Also contrary to what we were told it does not really work with Outlook. It allows you to link emails from Outlook but it does not allow you to use your Outlooks contacts. Our goal is to use this software capture time. I am told by Lexis tech support that time capture is not a key feature - and I believe them. It was typical bait and switch. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

1/27/2017

"Works well most of the time but has a few glitches when merging and saving"

4.5/5

What do you like best about Time Matters®?

That it keeps everything together in one place for easier tracking Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

That sometimes if you attach a document, it shows attached but then when you go back to find the document, it's not attached anymore and has to be reattached. Also has glitches when merging information onto a case from the Contacts tab and places said information on the wrong tabs creating confusion for new users. Cannot attach emails properly to the files for future reference. Review collected by and hosted on G2.com.

Recommendations to others considering Time Matters®:

It's a great software as long as you can get around and tolerate the glitches. Review collected by and hosted on G2.com.

What problems is Time Matters® solving and how is that benefiting you?

Easier tracking of communications with clients. We've benefited from the fact that anyone in the office and with access to the system, can see conversations that others have had with a client thus avoiding the usual "oh, no one calls me" or "I haven't spoken to anyone in months" routine sometimes people try to pull. Review collected by and hosted on G2.com.

TC

Tom C.

President

Small-Business (50 or fewer emp.)

8/3/2016

"We have used it and consulted on Time Matters for 20 years"

4.5/5

What do you like best about Time Matters®?

1. A little know and used feature - Under utilities there is a feature for wrapping up customization and transferring from one system to another - this can save a tremendous amount of time and allows a practice system system template to be plugged in - in just a few minutes.

2. Doc assembly for short routine doc templates is extremely fast and easy.

3. It combines contacts, matters and related records including calendar, documents, email, notes, billing, etc into one integrated system.

4. It is fast.

5 It is flexible.

6. At an advanced level It is what you make it. Invest time customizing fields, doc templates, automatic workflow and reports and you will be well rewarded. (or even better using the 'package feature' utility see #1 above. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

No document portal at the present time. Aug 2016 Review collected by and hosted on G2.com.

Recommendations to others considering Time Matters®:

First - define your needs, workflow, etc. and get someone (user or advisor) who has already done what you want and need to do. Commit to learning, get training. It is flexible - many ways to do same thing - this may be confusing initially but 'it is good to have options'.

Existing users who have used for years and 'get it would to quote one long time user

"would have a cow if they movedto something else'.

It doesn't just happen. The key is to configure the features to support each step of each process in your office. . Review collected by and hosted on G2.com.

What problems is Time Matters® solving and how is that benefiting you?

Contact management

Matter Management

Document assembly

Document and Email management

Paperless office

Workflow management

Management Reporting

Time Capture generated from other non billing records

Flexible Billing Options Internal or with a Variety of Billing Apps

Integration with Exchange, Office 365

Both On Premise and Remote Access (Private Cloud)

Review collected by and hosted on G2.com.

UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

6/5/2017

"I would recommend not buying this program"

0/5

What do you like best about Time Matters®?

Nothing impresses me about this program that would cause me to buy it. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

Software is a combination of cumbersome with very limited utility. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/23/2017

"LexisNexis Time Matters"

3.5/5

What do you like best about Time Matters®?

I like being able to make notes and comments on certain cases. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

I dislike the speed, it takes too long to get into cases. It needs more options for notes. Review collected by and hosted on G2.com.

UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

12/20/2016

"Wish I could use more of the software"

3.5/5

What do you like best about Time Matters®?

I can keep up with client information and create matter numbers for our Sage TimeSlips. Easy to figure out on my own. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

I know that this program can do more, I just know it. However, I have no clue on how to use this other than to generate a new client matter number for our records. I want to be able to use this as a billing system. Review collected by and hosted on G2.com.

EF

Evan H F.

Certified Elder Law Attorney

Law Practice

Small-Business (50 or fewer emp.)

7/19/2016

"Long Term Time Matters User"

4/5

What do you like best about Time Matters®?

Very robust. Can handle everything a small business needs. Have been using it for over 15 years. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

It crashes too often, probably because we have a very large database . Review collected by and hosted on G2.com.

Recommendations to others considering Time Matters®:

For small firms just starting out, I would recommend considering other products that are cloud-based and integrate with outlook more tightly then Time Matters does. Review collected by and hosted on G2.com.

What problems is Time Matters® solving and how is that benefiting you?

We's timing is for every aspect of our firm. Calendar, notes, matters, contacts. Review collected by and hosted on G2.com.

MG

Melissa G.

Counselor

Government Administration

Enterprise (> 1000 emp.)

5/31/2016

"LexisNexis Time Matters"

2.5/5

What do you like best about Time Matters®?

The LexisNexis Time Matters program is easy to use Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

At this time I cannot think of anything that I dislike about the product Review collected by and hosted on G2.com.