UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

1/16/2019

"Love Time Matters"

5/5

What do you like best about Time Matters®?

All documents in one place. Works well with PCLaw Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

Difficulties with audio files or any files but PDF or Office docs! Review collected by and hosted on G2.com.

VN

Victor N.

eDiscovery Specialist Paralegal

Law Practice

Enterprise (> 1000 emp.)

5/2/2018

"Time Matters, really."

5/5

What do you like best about Time Matters®?

If updated regularly, Time Matters is a great tool to keep track of every matter handled by the firm. Not only does keep track of current matters, but also old ones. It keeps track of all the attorneys (past and present) handling the cases. It also keep track of certain details such as attorneys for both parties as well as client information. The tool is highly customizable for any law firm practicing any kind of specialty. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

The learning curve is rather big. There are just so many features and functions it may take a while for people to learn how to use the software and turn it to an actual useful tool. The icons for the Matter forms and when you hover over it, it takes a second or two for it's description to be displayed, rather than being instant. Review collected by and hosted on G2.com.

Recommendations to others considering Time Matters®:

Like I mentioned before, it's a tool best served when it's updated regularly as it contain information useful information regarding open matters as well as closed ones. IMO, there should be a certain department or person who should be assigned to maintain the information contained within the tool, but pretty much anyone in the firm can do it. Review collected by and hosted on G2.com.

What problems is Time Matters® solving and how is that benefiting you?

If updated regularly, the tool can be an excellent go to source for all the general information needed for a case. Sometimes when people want to know what the status of a case is or is looking for contact information, the best source to go to would be Time Matters. Review collected by and hosted on G2.com.

UI

Verified User in Insurance

Enterprise (> 1000 emp.)

2/20/2019

"Extremely Outdated"

0.5/5

What do you like best about Time Matters®?

The creating chains feature is useful and easy. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

UI is confusing if I didn't get a tutorial on it I probably would be frustrated navigating it on my own Review collected by and hosted on G2.com.

AS

Amanda S.

Legal Assistant

Law Practice

Small-Business (50 or fewer emp.)

6/17/2016

"Excellent recommendation of Time Matters"

4.5/5

What do you like best about Time Matters®?

The ease of teaching others to use the system. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

The small size of the type/font used for display items. Review collected by and hosted on G2.com.

Recommendations to others considering Time Matters®:

Do it. It may take time to get used to your new system but it is worth it. We even share data with another attorney that we work with who uses TM and that is a HUGE help. Review collected by and hosted on G2.com.

What problems is Time Matters® solving and how is that benefiting you?

I could write a book on all of the issues this program has solved at our office. When we finally convinced our boss that we needed a serious upgrade we looked at several program possibilities. Time Matters was the best option for us. We use this product for our Legal Division (Real Estate has a different program database). It's great for a smaller office (we have 5 attorneys in our legal division) or a lager firm of 100 or more. The fact that you can link all of your documents together, your matters together and get a clear picture of the entire file in one click is a HUGE plus. We were previously saving files by category (i.e. Domestic, Probate, Wills, etc.) so that our client's documents were scattered throughout the system. With TM you have individual client folders categorized into as many matters as you may handle for your clients. Documents are easier to save, it works well with PDF, WORD & EXCEL docs. We've managed to train older and younger attorneys on how to use all of the main features and for those of us with more computer skills we have learned the "extras" that really make the program work for us. I would recommend this program for any law office. Review collected by and hosted on G2.com.

TN

Tori N.

Business Manager & Chapter 13 Bankruptcy Paralegal

Small-Business (50 or fewer emp.)

1/18/2018

"Great program "

3.5/5

What do you like best about Time Matters®?

I like the interface of time matters. This program contains all features needed to effectively manage your clients and their cases, your contact into for potential clients, contact info for judges, trustees, other attorneys, referral partners, etc. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

This program is not cloud-based. I also do not like the email server that is built in. Review collected by and hosted on G2.com.

Recommendations to others considering Time Matters®:

It’s not could based. At some point our firm will outgrow it completely because we need the means to access our info from anywhere and not be tied to a server Review collected by and hosted on G2.com.

What problems is Time Matters® solving and how is that benefiting you?

This solves our problem for organization. This program helps us seamslessly transfer data on our cases between team members. Review collected by and hosted on G2.com.

RM

Rebecca M.

Legal Assistant Paralegal

Law Practice

Small-Business (50 or fewer emp.)

1/29/2018

"Efficient Program Capable of Large Databases"

4/5

What do you like best about Time Matters®?

I most appreciate the ability for users to control client and case identifiors, the ease of retrieving documents, emails, memos, and contact informationin one place. The use of alerts is especially beneficial on a daily basis, as well as setting deadline dates and reminders. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

I’d like the ability to save one document or email to multiple files. Review collected by and hosted on G2.com.

Recommendations to others considering Time Matters®:

Utilize the support team and individuals who can provide you with training in the program. Review collected by and hosted on G2.com.

What problems is Time Matters® solving and how is that benefiting you?

Prioritizing todo’s has always been difficult, this system makes that process much easier. Calendaring events has had the biggest impact on our office. Review collected by and hosted on G2.com.

UL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

7/24/2018

"It has it's issues but I am used to it"

3.5/5

What do you like best about Time Matters®?

The ability to save all case materials in one place. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

The biggest issue with TM is that it does not like to work with other programs well. Use requires a lot of plug ins that constantly crash. The data base is also massive and takes up a ton of space on the drive. Review collected by and hosted on G2.com.

UL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

7/24/2018

"Time Matters"

4.5/5

What do you like best about Time Matters®?

Was easy to use and keep track of all clients that we assisted. Kept track of all clients and a good way to enter notes into the system that would be detailing the clients' case. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

Systems was a little meticulous and could be annoying because it mandated certain information that was sometimes inapplicable. Review collected by and hosted on G2.com.

UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

10/18/2017

"Unhappy Time Matters User"

0/5

What do you like best about Time Matters®?

I can see all of my "active" files on one screen. Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

Time Matters is slow and sluggish. It is a very cumbersome product that has not been updated in what appears to be a decade. I frequently have to use the backend method of accessing documents because Time Matters is always freezing up. Searching in Time Matters is annoying. It is hard to find documents you prepared previously. There is a huge lack of support and no one from the company will assist in fixing Time Matters issues. Further, I have frequent Time Matters errors that freeze up progress for 30 minutes of more. Don't purchase this product. Lexis only tells lies about the benefits of this software. Scrolling through a list of documents or a list of active files is even a miserable experience. The font is too small and hard to read. I wish that I could change the appearance of the font and size of the font. Review collected by and hosted on G2.com.

Recommendations to others considering Time Matters®:

I would highly recommend that if your company is considering to purchase Time Matters, then you need to look at all available options and make sure you know that you will have adequate support from LexisNexis Time Matters. Review collected by and hosted on G2.com.

What problems is Time Matters® solving and how is that benefiting you?

The only benefit is that I can view all documents related to a client file on a screen. I'm not sure I'd say business problems are solved by TM. Review collected by and hosted on G2.com.

AL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/20/2018

"not intuitive"

2.5/5

What do you like best about Time Matters®?

It has a Multi-user access, quick update, Review collected by and hosted on G2.com.

What do you dislike about Time Matters®?

not intuitive, big learning curve, Requirement for service contract Review collected by and hosted on G2.com.