Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Perfect Tracking and Accurate Reports for Clear Team Productivity"
5/5
What do you like best about Time Doctor?

The tracking works perfectly for my team. I’m able to generate accurate, authentic reports and understand my team’s productivity very clearly. Based on that, I can plan and assign tasks more effectively. Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

So far, I don’t have any dislikes about the application. Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi there,

Thank you for sharing your feedback. We’re glad to hear that Time Doctor is helping you gain clear visibility into your team’s work and generate reports that support better planning and task management.

It’s also great to know the platform is helping you understand workloads and keep track of team activity throughout the day.

Thanks again for taking the time to leave a review.

Keri K.
KK
Keri K.
Owner
Mid-Market (51-1000 emp.)
"Easy to Use and Highly Accurate Time Reporting Integration"
5/5
What do you like best about Time Doctor?

Easy to use, very accurate for time reporting integration Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

Sometimes it glitches or the screen goes dark, so I can’t see the actual time until it reintegrates itself. Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi Keri,

Thanks for taking the time to share your feedback. We really appreciate it.

It’s great to hear Time Doctor has been easy to use and reliable for your time reporting. Accurate, transparent data is key for teams that depend on it every day, so it’s good to know it’s delivering value for you.

Sorry to hear about the screen going dark and the occasional glitches. That’s not the experience we aim to provide. If you’re open to it, our support team can take a closer look and help resolve this so everything runs as expected.

Glad to hear it’s supporting your team’s time management. Thanks again for your input. It helps us keep improving.

Catalina G.
CG
Catalina G.
Intake Analyst
Small-Business (50 or fewer emp.)
"Smooth Operation and Easy to Use"
5/5
What do you like best about Time Doctor?

The operation of being able to register different activities Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

sometimes it takes longer than expected to start Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi Catalina,

Thank you for your feedback. We’re glad to hear that Time Doctor is helping you track different activities and keep a clear record of the time spent on your daily work. It’s great to know it supports accurate time tracking for tasks and payments.

We also appreciate your note about the app sometimes taking longer to start. Feedback like this helps our team continue improving performance.

Thanks again for taking the time to share your review.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Boosted Team Efficiency and Focus, Overcame Initial Trust Issues"
4.5/5
What do you like best about Time Doctor?

This tool helps me to manage my time better, and helps me to manage my teams time better. Since I have started using this tool I am working fewer hours, but more efficiently and focused. Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

No downsides as far as I can see, the team were mistrustful of the tool when we started, believing they were being watched by 'big brother' but now enjoy it as a way to manage their time more efficiently. Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi there,

Thank you for taking the time to share such a thoughtful review. We’re really glad to hear Time Doctor has helped you work fewer hours while staying focused and productive. That kind of shift in work–life balance is exactly what we aim to support.

It’s also great to hear your team’s experience has evolved. It’s common for people to feel unsure at first, especially when adopting new visibility tools. We’re happy they now see it as a way to manage their time better, not as something intrusive. Building trust is a big part of how teams get the most out of Time Doctor, and your journey reflects that perfectly.

Your note about understanding where time goes and making clearer decisions about delegation and priorities is a powerful example of the value of transparent data. The fact that it’s helping you manage a remote team more confidently is even better.

If you ever have suggestions or ideas that would make Time Doctor even more supportive for you and your team, we’d love to hear them.

Thanks again for being part of the Time Doctor community.

Juan Sebastián C.
JC
Juan Sebastián C.
Small-Business (50 or fewer emp.)
"Simplifies Time Management, Invades Privacy with Screenshots"
4.5/5
What do you like best about Time Doctor?

I use Time Doctor for time tracking for my work and appreciate that it helps me organize my time and tasks better. I like that it's easy to understand, and I find the break time feature useful as it reminds me to take necessary pauses. The initial setup was straightforward, and I didn't have any problems with it. Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

the screenshots, are too invasive all the time Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi Juan,

Thank you for sharing your feedback. We’re glad to hear that Time Doctor is helping you stay organized and manage your time more effectively, and that the setup process and break reminders have been useful.

We also appreciate your thoughts on screenshots. Different teams have different preferences when it comes to visibility, and feedback like this helps us continue improving how features are used and configured.

Thanks again for taking the time to leave a review.

Jim S.
JS
Jim S.
Chief Technical Officer
Mid-Market (51-1000 emp.)
"Essential Tool for Monitoring Remote Teams"
5/5
What do you like best about Time Doctor?

I like Time Doctor's simple to use interface. I appreciate the good reports and analytics it provides. The initial setup was very simple, and I could install it either locally or through my RMM tool using an installation script. Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

Automatically tagging of productive or unproductive websites. Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi Jim,

Thanks for taking the time to share this, we really appreciate it.

Glad to hear the setup was straightforward and that the reports and analytics are helping you stay on top of your team and licensing. That’s exactly what we aim for clear visibility without added complexity.

On the automatic website tagging, that’s fair feedback. It’s something we’re continuing to refine so it better reflects real work patterns. In the meantime, you can customize classifications to better fit your team.

Thanks again for your insights.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Easy Time Editing and Simple Clock In/Out"
4/5
What do you like best about Time Doctor?

Easy to edit time, and it’s simple to clock in and out. Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

I don’t like that it pauses my time if I’m not actively working on my computer. There are plenty of times when I’m still working on something at my desk, or I may have stepped away for my allowed break time, and then when I resume work on the computer it shows that my time has been paused. I end up having to get approval for each of those instances. Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi there, thanks for sharing your feedback.

We’re glad to hear you find time editing and clocking in and out simple and easy to use. That day-to-day usability is important, especially for remote teams.

We also understand the frustration around time pausing during periods when you’re still working away from the keyboard or taking approved breaks. Time Doctor is designed to track active computer work, but there are settings and workflows that can help reduce unnecessary approvals. Our support team can help you fine-tune this so it better fits how your team works.

Thanks again for the honest feedback, it helps us keep improving.

Simon .
S
Simon .
"Misleading, overcharged & not refunding"
0.5/5
What do you like best about Time Doctor?

I like the screenshot feature in Time Doctor, as it enables me to verify whether remote staff are actually working on their assigned tasks or not. The automatic time and app tracking is good too. Their terrible billing (misleading, overcharging, no refund) and terrible customer support undoes all that is good. Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

I added 1 user on the monthly basic plan, then it charged me for all 4 users for the annual plan. I disputed it straight away and they refused to refund and move back to monthly payments. Their billing is misleading, they dont have cooling off periods or refunds even when they mislead the customer into the wrong plan. Many also had bad 'scam'-like experiences Time Doctor. Do not use Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi Simon, thank you for taking the time to share your feedback. I’m sorry to hear about the frustration you experienced with your plan change and billing. That’s never the experience we want anyone to have.

We’ve reviewed your case internally and can confirm that your refund has now been fully processed. Our billing and development teams have also completed a full audit to ensure there were no technical issues involved. While the plan change was made from within the account, we understand how easy it can be to select the wrong option, and we’re glad we could resolve this quickly for you.

If there’s anything else you need or if you’d like help reviewing your current setup to avoid any future confusion, we’re here to help.

Thank you again for your feedback, it helps us improve.

MH
Maria H.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy-to-Use Tool That Makes Team Management Simple"
5/5
What do you like best about Time Doctor?

It's easy to use and helpful to manage a team. Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

We have tried twice to connect it to Gusto, our payroll system and both times it has not worked. I have to manually grab the times and put them in. Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi Maria, thank you for your review.

We’re glad to hear Time Doctor has been easy to use and helpful for managing your team. Simplicity and accountability are exactly what we aim to support.

We’re sorry to hear you’ve had trouble connecting with Gusto and that you’ve had to manually transfer time data. That’s definitely not ideal. Our support team would be happy to take a closer look and help troubleshoot the integration so it works as expected.

We appreciate you sharing this feedback. It helps us continue improving the experience.

Kaye d.
KD
Kaye d.
Junior Project Manager
Small-Business (50 or fewer emp.)
"Accurate Time Tracking That Keeps Work Transparent"
4/5
What do you like best about Time Doctor?

It tracks the time well. Makes sure our work is transparent. Review collected by and hosted on G2.com.

What do you dislike about Time Doctor?

Sometimes when we add a task in zoho, it will take a while to show up in time doctor. Review collected by and hosted on G2.com.

Response from Mina Park of Time Doctor

Hi Kaye,

Thanks for your review and for sharing your experience with Time Doctor. We’re glad to hear the platform is helping support transparency across your team and giving you visibility into daily work through features like screenshots and time tracking.

We also appreciate the feedback about the Zoho task sync delay. We understand how important it is for tasks to appear quickly when managing work across tools, and we’ll share this with our team for further review and improvement.

Thanks again for taking the time to leave a review and for being part of the Time Doctor community.