I really like that Time Doctor reminds me to turn it on, and it does not bother my visual area. I also appreciate that it automatically records time and works even without the internet. The initial setup was quite easy. Review collected by and hosted on G2.com.

I think Time Doctor could improve by providing more reminders after breaks. It would be helpful to have alerts asking if I am back to work after taking a break. Review collected by and hosted on G2.com.

I like how Time Doctor makes it very easy to tell how many hours my virtual assistants have worked at the end of the week, simplifying the process of tracking hours worked. This feature also makes it easy for me to process payments as I can just pull the hours over to my payroll and make the payments. Additionally, the initial setup of Time Doctor was pretty easy. Review collected by and hosted on G2.com.

I think the user experience, the UX, and UI are poor and make it harder than it needs to be to understand where to go in the software to do certain things. Review collected by and hosted on G2.com.

I really like the screen recording feature of Time Doctor. Although it can slow down less powerful computers a bit, it is very helpful for seeing how tasks are actually executed. It not only serves to highlight errors, but also allows us to observe things that advisors think they are doing correctly when in reality they are doing them differently, which helps to correct them in operations. Additionally, I value the comprehensive and intuitive reports that Time Doctor offers, as they make data analysis and filtering easier. The initial setup was quite simple, allowing us to start working without any issues. Review collected by and hosted on G2.com.

On less powerful computers, it does slow down a bit when obviously recording the full screen. Review collected by and hosted on G2.com.

I like being able to see the different ways I use my time and how much I dedicate to each task. This helps me see how well I manage my time weekly. Additionally, the initial setup of Time Doctor was very easy. Review collected by and hosted on G2.com.

Sometimes my computer becomes slow, but it's nothing serious. Review collected by and hosted on G2.com.

It's a simple tool once you learn how to use it. It also lets you work with other apps at the same time without slowing down your PC. Review collected by and hosted on G2.com.

Updates can sometimes be complicated to understand or finish. Also, the app occasionally crashes, and getting in touch with the help desk is next to impossible. Review collected by and hosted on G2.com.

What I like most about Time Doctor is the type of reporting or the data it gives me. I'm able to drill down on separate individuals or teams, and it provides a lot of insights about their productivity, the sites they access, and everything else along those lines. Specifically, for my team, I find it helpful to track account occupancy or how busy people are actually working compared to their work hours or scheduled work hours. Instead of manually calculating account occupancy by multiplying the amount of tickets solved along with their average handling time, I just go to Time Doctor and check how available and busy they are by referencing their keyboard and mouse activities, which I use for their key performance indicator. It was also surprisingly very easy to set up the account, just by clicking reset password without even needing to look out for an email. Review collected by and hosted on G2.com.

I would say it's the slowness of loading multiple recordings or screencasts. Also, it's quite complicated to download it. I had to research from my end. Review collected by and hosted on G2.com.

I like how Time Doctor makes it quick and easy to log timesheets for payroll. It captures information in real time, so I just log in and away I go. Adding people and setting them up is simple, just send them a link and they're good to go. It efficiently logs hours, avoiding the need to remember and manually log tasks. Review collected by and hosted on G2.com.

There's a lot of info on the dashboard that I'm not really across or maybe even need. I'd like easy training or explanations, and quarterly reviews to see how things are going, what's used and what's not. I think it would be helpful to check in with an account manager to see what's helpful, what's not, clean up the dashboard, and work on figuring out what's needed and what’s not, along with any training that may be required. Review collected by and hosted on G2.com.

I like the ease with which I can update or start the timer on my iPhone or on my desktop computer seamlessly. And information is synced across my devices. I am an attorney and a lot of times I have to start and stop the task, but I also have to account for my time possibly later in support of an attorney fee motion, for example. I like that Time Doctor has recorded my time and I can access this and the dates and the details. A lot of times the timekeeping applications will require me to login or log out or stop the timer or start the timer in a way that interferes with the actual work that I’m doing and it’s very distracting. Of course Time Doctor requires me to login, but it doesn’t require me to login every time as if I were a new user as which is also distracting. I like that it allows me to edit time later and it has a degree of accountability Review collected by and hosted on G2.com.

I wish there were a way to make our sync my Time Doctor entries to my timekeeping attorney software. I use mycase.com. What I do now is if I have to account for my attorney time and support of an attorney fee motion, I will access all my time use on Time Doctor and then I physically input each entry into mycase.com. I’m glad that I have a way to record time and details in a way that doesn’t actually distract what I’m doing. I am doing multiple multiple tasks at the same time and I haven’t really found any other computer application. That is easy to use such as Time Doctor and doesn’t require exorbitant to monthly fees. Review collected by and hosted on G2.com.

I find the screenshots in Time Doctor really helpful for capturing the work of the agents. The timestamps and actual screenshots are essential because they allow us to determine if we should coach the agent in utilizing their hours more productively or look into any issues captured during the screenshot time. Review collected by and hosted on G2.com.

I don't like how I have to check multiple places to see the actual log-in, break hours, and idle time. It's also not easy to log multiple schedules and multiple leaves. An interface that combines activity summary, attendance, and hours tracked in one place would be better. Review collected by and hosted on G2.com.

I like that Time Doctor is a very organic and easy-to-use platform. It's easy to identify and see how much time is spent on each thing, which helps me organize my time and know what the daily tasks are. Additionally, it helps me know my level of activity on the computer, identify which pages I should use and which are neutral, keeping me focused. I also appreciate how easy the initial setup was, both on the browser and the computer, since I use Windows and Mac and it was very easy on both. Review collected by and hosted on G2.com.

I like everything, it is a very comprehensive application. Review collected by and hosted on G2.com.