Jinesh V.
JV
Jinesh V.
Small-Business (50 or fewer emp.)
"Great gift card partner, definitely recommend!"
5/5
What do you like best about Tillo?

We love using Tillo at Sprive. They have an efficient tech solution that works seamlessly and offers a user-friendly experience. Integrating into the platform was straightforward, which saved us time and money. One of the standout benefits, is that it gives us access to an extensive network of premium brands with just one integration. Their customer support team at Tillo is very responsive and quick to address and resolve issues. Tillo has also gone the extra mile by supporting us in the marketing space and helping with introductions within the gift card industry. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

Tillo is great so it's difficult to say a lot here. We'd obviously love to give our customers access to more top-tier A-brands. Be great if they could offer a cost-effective payment solution by which we could purchase the gift cards on behalf of our customers. A card linking offer for top-tier brands like the grocers would be amazing which they currently don't offer. We currently need to manually top up the float which can be cumbersome. I would love to see Tillo introduce an automated float top-up system. However all in all, they're are a valuable partner. Review collected by and hosted on G2.com.

ED
Estella D.
Mid-Market (51-1000 emp.)
"Great team, Great portal with clear information"
5/5
What do you like best about Tillo?

Being a both an Supplier admin user and a customer, I truly enjoy using the Tillo hub to grab necessary information as the information is super clear and easy to navigate / use. The team (Account Manager and Ops team) are super helpful in responding to inquiries and keeping my updated on the current status on the new product onboarding. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

At the moment the brand approvals are through manual email conversation. It might be great to have a function in the Hub that allows me to provide approval directly to customes on Hub. Review collected by and hosted on G2.com.

JS
Jamie S.
Mid-Market (51-1000 emp.)
"Tillo helps us expand the reach of the Theatre Tokens brand"
5/5
What do you like best about Tillo?

Tillo are so easy to work with and massively help us expand the reach of our brand. We are acessing new markets for our digital product we couldn't reach otherwise, and driving sales and income. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

There is nothing we dislike about working with Tillo. They make it so easy to manage our conections and sale via their very simple dashboard, and we ge instant responses from our accoutn manager when we need. Review collected by and hosted on G2.com.

Oriana M.
OM
Oriana M.
Small-Business (50 or fewer emp.)
"Great partner platform!"
4/5
What do you like best about Tillo?

Tillo opens up so many channels and parters and the account managers are really knowledgeable, helpful and communicative. Tillo always send great opportunities to brands that are easily implemented on the portal. We use the Tillo across the business weekly with no issues. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

If the data requested is too big it needs to be pulled in multiple sections. Review collected by and hosted on G2.com.

WW
Will W.
Small-Business (50 or fewer emp.)
"A great partner to work with"
4.5/5
What do you like best about Tillo?

We have been working with Tillo for some time now and have always found them flexible to our needs, understanding our goals and great to work with.

Through our strong relationship we have been able to launch new products and channels, and grow our sales year on year.

The speed in which they have engaged with us to get technical and system changes through has been a core aspect in why they are a great partner. They possess a lot of technical expertise which allows us to launch projects with them efficiently and speedily.

They always take time to share new opportunities with us and talk through, facilitating intro meetings where neccessary. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

Although the portal is very user friendly and helpful, it would be good to have a better way to understand what each customer does on a top line level- EB, R&R, Cashback, Salary Sacrifice etc.

At the moment, to see a customer you have to click on their name and then read a customer description. There is a 'works in' filter but i find this too vague. Also, the ability to view more than one customer at a time would be really useful. Review collected by and hosted on G2.com.

Claudia B.
CB
Claudia B.
Global Senior Business Developer
Mid-Market (51-1000 emp.)
"A great partner to grow with"
5/5
What do you like best about Tillo?

It's so easy to work with them. The platform is user-friendly and continually improving. The account manager is really communicative and responsive. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

I'd say there is nothing we dislike about working with Tillo. The team is really helpful from daily routine to issue maangement. Review collected by and hosted on G2.com.

Patrick G.
PG
Patrick G.
Enterprise (> 1000 emp.)
"A great partner to our gift card team"
5/5
What do you like best about Tillo?

Tillo were key to our expansion in the UK and other markets, giving access to key resellers in the gift card space. Their technology is seamless and their team are ready and willing to support wherever they can.

We wouldn't be where we are today without Tillo. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

There are no notable dislikes about Tillo. They are continually advancing their product with their customers in mind and keep their partners up to date during any build and release stages. Review collected by and hosted on G2.com.

MK
Mani K.
Enterprise (> 1000 emp.)
"Outstanding customer support"
5/5
What do you like best about Tillo?

Quicker response and Easier solution. More features available. Overall wonderful customer support. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

Nothing to dislike. Every service is great. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Increase in member engagement"
3.5/5
What do you like best about Tillo?

Adding Tillo as a partner has been great for driving member engagement.

Tillo offer a broad range of brands across the UK & the US.

Our account managers to date have been friendly and helpful.

The portal is easy to use and we were given a demo to ensure everyone working on the account was able to use it to the best of its ability.

The customer journey is smooth and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

The contract process was lengthy and there were big delays between iterations.

The brand SLAs for marketing sign off aren’t clear which makes it difficult to include the brands in any marketing.

We have found in some instances that the brand details on the portal are not up to date e.g. T&Cs, Image, logo.

Quite a few brands don’t offer cancellations. Review collected by and hosted on G2.com.

Hannah M.
HM
Hannah M.
Affiliate Marketing Manager
Small-Business (50 or fewer emp.)
"Great array of brands"
4/5
What do you like best about Tillo?

The selection of brands and the communication from the team. Review collected by and hosted on G2.com.

What do you dislike about Tillo?

Integration solution could be a little better when boosting offers but otherwise really good. Review collected by and hosted on G2.com.