I love how Tiledesk makes creating bots feel like a walk in the park. There's no need for any tech wizardry, just drag, drop, and you're set. The integration with ChatGPT makes the bots incredibly smart and conversational. It's like they understand what the customer needs and respond in the most human-like way possible. Review collected by and hosted on G2.com.

So far, so good with Tiledesk. I haven’t bumped into any major issues or limitations. It's been covering all the bases for our business needs pretty well. Review collected by and hosted on G2.com.

Tiledesk’s ease of use and no-code approach. The ability to create diverse bots with a simple drag-and-drop interface is indeed a standout feature. The seamless integration with ChatGPT, enabling the generation of highly human-like responses, certainly enhances the conversational experience and lead generation capabilities. It’s wonderful to see how Tiledesk is leveraging the power of AI to revolutionize customer interactions. Review collected by and hosted on G2.com.

Tiledesk has been able to meet all your needs so far. As of now, there doesn’t seem to be anything to dislike as it has covered all the features you were looking for. Review collected by and hosted on G2.com.

I was looking for a chat product that I could use for both my client portal and for my website. I found Tiledesk and it has been perfect for our needs. I love that I can customize the name and photo of the bot as well as the chat pop-up so that it is consistent with our branding. The visual flow builder has also been great and makes it easy to implement and create workflows that make sense for our business and needs. The customer service has also been great. Michele is very responsive and takes the time to listen to what you need and provide a solution. Definitely recommend Tiledesk if you are looking for a chat tool. Review collected by and hosted on G2.com.

Tiledesk has all of the features we were looking for, so nothing comes to mind for anything to dislike. Review collected by and hosted on G2.com.

Tiledesk has completely transformed our approach to customer communication, offering an intuitive platform that ensures efficiency and effectiveness. Their exceptional customer support guarantees smooth operations, establishing Tiledesk as an invaluable asset in our competitive sector. I also appreciate the "Help Center" feature, and the ability to link a chatbot powered by ChatGPT to this help center (FAQ) to respond to customer inquiries is simply outstanding! Review collected by and hosted on G2.com.

Two features that would be incredibly valuable to us include:

- Browser Sharing: This would enable us to assist our clients more effectively by navigating through their browser.

- Live Translation: This feature would facilitate smoother communication with clients from various linguistic backgrounds. Review collected by and hosted on G2.com.

Tiledesk allows us to create different chatbots and use them everywhere, from our website to social media like WhatsApp.

With Tiledesk, we have a single inbox for all messages coming from everywhere, which means we can manage customer communication much faster and be sure that we do not miss any customer inquiries.

By using chatbots and a knowledge base, we could manage more than 80% of customer inquiries using chatbots, and our agents spend their time on the other 20% of inquiries which are more complex or involve dealing with a contract.

This not only saves a lot of time for our agents but also increases our revenue considerably. Review collected by and hosted on G2.com.

Since we started using Tiledesk, everything has worked great; support is very helpful.

We struggled with the implementation of some features, but thanks to their support them we managed to solve everything in less than a day Review collected by and hosted on G2.com.

The tool has been a game-changer for managing customer inquiries. The platform offers an impressive set of features that significantly improve support processes. One of the standout features is the chatbot builder, which allows businesses to automate common tasks and provide immediate assistance to customers. The ability to manage conversations across multiple channels, such as WhatsApp, Facebook Messenger, and Telegram, is also a huge advantage. Additionally, I appreciate the easy tracking of customer data and the ability to generate reports, which helps in identifying areas for improvement. Review collected by and hosted on G2.com.

It could be a bit overwhelming to set up initially. The platform offers a wide range of features and options, which can be challenging for new users to navigate. However, once you get the hang of it, Tiledesk becomes easy to use and highly effective in managing customer inquiries. Review collected by and hosted on G2.com.

Tiledesk is very is softwere no coding skills required to use.

easy to create workflows customer service very good

Genearating AI chatboat faeuture is very nice.

Easy improt and export of Chat boat templates

Integration of softwere is good Review collected by and hosted on G2.com.

Everything is very good , sometimes lagging is there I dont know due to my network issue

All are good Review collected by and hosted on G2.com.

*Genrous free plan* and fully-featured platform, continuously working on new ones such as Chatbot Design Studio which has huge potential to improve existing processes. API-driven product with good integration margins (Widget SDK and others) and self-hostable. Review collected by and hosted on G2.com.

Self-hosting may be a bit difficult to spin up and maintain due to large codebase. Missing a few really small bits that would make the design top notch and more premium-like, aligning to some competitors (but they're accepting suggesions and working them out 👍). Review collected by and hosted on G2.com.

The interface of the application allows you to cover different points when setting up the chatbot, the tools help you to cover every possible outcome that you need for your webpage. Review collected by and hosted on G2.com.

Altough no coding experience is needed to set up, having a background in logics and programming will allow you to set up everything faster. Review collected by and hosted on G2.com.

Ticken management via tiledesk is very good and efficinent Review collected by and hosted on G2.com.

Tiledesk shoudl improve analytics portion ofnthe appliction. Review collected by and hosted on G2.com.