# Top 10 Tikit Alternatives & Competitors **Average Rating:** 4.7/5 **Total Number of Reviews:** 7 If you are considering Tikit, you may also want to investigate similar alternatives or competitors to find the best solution. Service Desk Software is a widely used technology, and many people are seeking productive, simple software solutions with automate ticket routing, surveys, and multi-channel access. Other important factors to consider when researching alternatives to Tikit include reliability and ease of use. The best overall Tikit alternative is Freshservice. Other similar apps like Tikit are Atera, Jira Service Management, SysAid, and ServiceNow IT Service Management. Tikit alternatives can be found in [Service Desk Software](https://www.g2.com/categories/service-desk) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Help Desk Software](https://www.g2.com/categories/help-desk). ## Best Paid & Free Alternatives to Tikit - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) ## Top 10 Alternatives to Tikit Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Tikit stacks up to the competition, check reviews from current & previous users in industries like Accounting, Marketing and Advertising, and Manufacturing, and find the best product for your business. ### 1. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,339 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Reviewers say compared to Tikit, Freshservice is: - Slower to reach roi Categories in common with Tikit: [Help Desk](https://www.g2.com/categories/help-desk), [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Tikit vs Freshservice](https://www.g2.com/compare/freshservice-vs-cireson-tikit) **Compare Freshservice with other alternatives:** - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs Hiver in Gmail](https://www.g2.com/compare/freshservice-vs-hiver-in-gmail) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice) - [Freshservice vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-freshservice) - [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice) ### 2. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,221 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Reviewers say compared to Tikit, Atera is: - Slower to reach roi Categories in common with Tikit: [Help Desk](https://www.g2.com/categories/help-desk), [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [AI IT Agents](https://www.g2.com/categories/ai-it-agents) **Compare:** [Tikit vs Atera](https://www.g2.com/compare/atera-vs-cireson-tikit) **Compare Atera with other alternatives:** - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs Hiver in Gmail](https://www.g2.com/compare/atera-vs-hiver-in-gmail) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask) - [Atera vs ConnectWise PSA](https://www.g2.com/compare/atera-vs-connectwise-psa) - [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup) ### 3. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 988 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Reviewers say compared to Tikit, Jira Service Management is: - Slower to reach roi Categories in common with Tikit: [Help Desk](https://www.g2.com/categories/help-desk), [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Tikit vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-cireson-tikit) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-jira-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Jira Service Management vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-jira-service-management) - [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management) ### 4. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 752 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Reviewers say compared to Tikit, SysAid is: - Slower to reach roi Categories in common with Tikit: [Help Desk](https://www.g2.com/categories/help-desk), [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Tikit vs SysAid](https://www.g2.com/compare/sysaid-vs-cireson-tikit) **Compare SysAid with other alternatives:** - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid) - [SysAid vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-sysaid) - [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid) ### 5. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,904 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Reviewers say compared to Tikit, ServiceNow IT Service Management is: - Slower to reach roi Categories in common with Tikit: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Tikit vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-cireson-tikit) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) ### 6. [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) By Hiver **Average Rating:** 4.6/5 **Total Reviews:** 1,283 Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox. Reviewers say compared to Tikit, Hiver in Gmail is: - Slower to reach roi Categories in common with Tikit: [Help Desk](https://www.g2.com/categories/help-desk), [AI IT Agents](https://www.g2.com/categories/ai-it-agents) **Compare:** [Tikit vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-cireson-tikit) **Compare Hiver in Gmail with other alternatives:** - [Hiver in Gmail vs Freshservice](https://www.g2.com/compare/freshservice-vs-hiver-in-gmail) - [Hiver in Gmail vs Atera](https://www.g2.com/compare/atera-vs-hiver-in-gmail) - [Hiver in Gmail vs Jira Service Management](https://www.g2.com/compare/hiver-in-gmail-vs-jira-service-management) - [Hiver in Gmail vs SysAid](https://www.g2.com/compare/hiver-in-gmail-vs-sysaid) - [Hiver in Gmail vs ServiceNow IT Service Management](https://www.g2.com/compare/hiver-in-gmail-vs-servicenow-it-service-management) - [Hiver in Gmail vs SolarWinds Service Desk](https://www.g2.com/compare/hiver-in-gmail-vs-solarwinds-service-desk) - [Hiver in Gmail vs Autotask](https://www.g2.com/compare/autotask-vs-hiver-in-gmail) - [Hiver in Gmail vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-hiver-in-gmail) - [Hiver in Gmail vs ClickUp](https://www.g2.com/compare/clickup-vs-hiver-in-gmail) ### 7. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 785 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Reviewers say compared to Tikit, SolarWinds Service Desk is: - Slower to reach roi Categories in common with Tikit: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Tikit vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-cireson-tikit) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) ### 8. [Autotask](https://www.g2.com/products/autotask/reviews) By Kaseya **Average Rating:** 4.3/5 **Total Reviews:** 615 Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements Reviewers say compared to Tikit, Autotask is: - Slower to reach roi Categories in common with Tikit: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Tikit vs Autotask](https://www.g2.com/compare/autotask-vs-cireson-tikit) **Compare Autotask with other alternatives:** - [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice) - [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask) - [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid) - [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [Autotask vs Hiver in Gmail](https://www.g2.com/compare/autotask-vs-hiver-in-gmail) - [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [Autotask vs ConnectWise PSA](https://www.g2.com/compare/autotask-vs-connectwise-psa) - [Autotask vs ClickUp](https://www.g2.com/compare/autotask-vs-clickup) ### 9. [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) By ConnectWise **Average Rating:** 4.0/5 **Total Reviews:** 582 Business Automation and ConnectWise PSA (formerly ConnectWise Manage) Reviewers say compared to Tikit, ConnectWise PSA is: - Slower to reach roi Categories in common with Tikit: [Help Desk](https://www.g2.com/categories/help-desk), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Tikit vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-cireson-tikit) **Compare ConnectWise PSA with other alternatives:** - [ConnectWise PSA vs Freshservice](https://www.g2.com/compare/connectwise-psa-vs-freshservice) - [ConnectWise PSA vs Atera](https://www.g2.com/compare/atera-vs-connectwise-psa) - [ConnectWise PSA vs Jira Service Management](https://www.g2.com/compare/connectwise-psa-vs-jira-service-management) - [ConnectWise PSA vs SysAid](https://www.g2.com/compare/connectwise-psa-vs-sysaid) - [ConnectWise PSA vs ServiceNow IT Service Management](https://www.g2.com/compare/connectwise-psa-vs-servicenow-it-service-management) - [ConnectWise PSA vs Hiver in Gmail](https://www.g2.com/compare/connectwise-psa-vs-hiver-in-gmail) - [ConnectWise PSA vs SolarWinds Service Desk](https://www.g2.com/compare/connectwise-psa-vs-solarwinds-service-desk) - [ConnectWise PSA vs Autotask](https://www.g2.com/compare/autotask-vs-connectwise-psa) - [ConnectWise PSA vs ClickUp](https://www.g2.com/compare/clickup-vs-connectwise-psa) ### 10. [ClickUp](https://www.g2.com/products/clickup/reviews) By ClickUp **Average Rating:** 4.6/5 **Total Reviews:** 13,157 ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. Reviewers say compared to Tikit, ClickUp is: - Slower to reach roi Categories in common with Tikit: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Tikit vs ClickUp](https://www.g2.com/compare/clickup-vs-cireson-tikit) **Compare ClickUp with other alternatives:** - [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice) - [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup) - [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management) - [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid) - [ClickUp vs ServiceNow IT Service Management](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ClickUp vs Hiver in Gmail](https://www.g2.com/compare/clickup-vs-hiver-in-gmail) - [ClickUp vs SolarWinds Service Desk](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [ClickUp vs Autotask](https://www.g2.com/compare/autotask-vs-clickup) - [ClickUp vs ConnectWise PSA](https://www.g2.com/compare/clickup-vs-connectwise-psa) ## Explore Articles - [Best app for managing accounts receivable](https://www.g2.com/discussions/best-app-for-managing-accounts-receivable) - [What is the top solution for managing multi-platform video ad campaigns?](https://www.g2.com/discussions/what-is-the-top-solution-for-managing-multi-platform-video-ad-campaigns) - [Best employee intranet software](https://www.g2.com/discussions/what-is-the-best-employee-intranet-software) - [What sales training tools connect with CRM and sales engagement platforms so reps can see training recommendations based on their actual deal activity?](https://www.g2.com/discussions/what-sales-training-tools-connect-with-crm-and-sales-engagement-platforms-so-reps-can-see-training-recommendations-based-on-their-actual-deal-activity ) - [What's the top pricing platform for software industry](https://www.g2.com/discussions/what-s-the-top-pricing-platform-for-software-industry) - [User-friendly e-commerce platform for businesses](https://www.g2.com/discussions/user-friendly-e-commerce-platform-for-businesses) ## Spotlight Categories - [Talent Assessment Software](https://www.g2.com/categories/talent-assessment-software) - [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) - [Pricing Software](https://www.g2.com/categories/pricing)