Almost infinite possibilities with 'roles' for different aspects of practice. Review collected by and hosted on G2.com.

Unable to identify my providers by say their provider number or NPI in the data extracts I need for analytics. Tokens and names and those change over time for different reasons. The tokens and even names are not optimal for long term tracking and no analogue 1:1 in our databases. Example: I want to track 200 providers patients/hour or wRVUs/hour. I have their prov billing number and NPI etc. avaialbe in native datasets but have to do big end-round to match to tiger data. It would allow powerful metric creation/tracking if we could get a static identifier with existing identifiers in native datawarehouse. Review collected by and hosted on G2.com.

I am able to receive basic information without having to call back an operator. Review collected by and hosted on G2.com.

I wish there was away for outside organizations to be able to connect directly as often times I get incorrect information from our operators. Review collected by and hosted on G2.com.

Since working from home after covid, Teams has allowed me to stay in touch, quickly reach out to ANY team member and get a quick response, making my work more efficient! Review collected by and hosted on G2.com.

hmmmm...can't think of one thing to dislike! Review collected by and hosted on G2.com.

I think the most helpful part is that any provider, nurse or anyone within your group can send a message regarding a patient or etc and you know it is a safe conversation. Review collected by and hosted on G2.com.

Sometimes I feel like I dismiss the ding on my phone that alerts me that I have a message. It just blends in with the rest of my alerts. Sometimes it will be hours before I realixe I have a message. I have been fortunate that I didn't have any messages that were critical to a patients needs. Review collected by and hosted on G2.com.

TigerConnect is extremely user friendly.Our staff are more productive with the ease of IM via TigerConnect. Review collected by and hosted on G2.com.

I have no negatives to say. Our experience has been positive! Review collected by and hosted on G2.com.

Pretty much everything is great - messaging, roles, etc. - on both mobile devices and the web interface. Message delivery is quick and reliable. It is also easy to use. Review collected by and hosted on G2.com.

The downside is the incomplete ability to sync with Active Directory. While it syncs and adds new users, it will not remove users with the same ease. Those will need to be removed manually. Review collected by and hosted on G2.com.

TigerConnect allows for secure communication between nurses, other providers, and support staff. It is an excellent way to share information. Review collected by and hosted on G2.com.

I dislike the constant alerts if a message is not viewed immediately. Review collected by and hosted on G2.com.

I love the app, super easy to use and find contacts! I love the ease of it - everything about it! As a busy coordinator this is an esy & quick way to communicate. I am able to download messages that need to be saved which is easy to do! Review collected by and hosted on G2.com.

I need to remember to download/save messages before the 10 day period of it deleting! Lose one messgae and you will never again forget! Review collected by and hosted on G2.com.

Faster communcation with Hosptials and interneally that provide protected PHI and patient results allowing for better patient care and medical staff proficenecy Review collected by and hosted on G2.com.

The High priority alert is so loud when it goes off it startles me so much that I Jump out my chair. Allowing to Copy the text to send or forward to another chanin within TT would be helpful Review collected by and hosted on G2.com.

I like the read receipts. I find it useful to see who has and hasn't read my messages. Review collected by and hosted on G2.com.

I wish that it would allow for reactions to messages as well as have any sort of fun widgets built in. Review collected by and hosted on G2.com.