CS
Catherine S.
Small-Business (50 or fewer emp.)
"TigerConnect is the only product I would recommend to colleagues."
5/5
What do you like best about TigerConnect Clinical Collaboration Platform?

I like the ease of use best. But also, the ability to create many different groups based on our needs. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The only downside I can think of is that you have to be part of a group to text that group. It would be nice to text a group without it creating a new one. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical...

Thank you for your feedback! Has your organization considered utilizing the Teams feature in TigerConnect? This allows pre-defined groups to be publicly listed, allowing you to reach a set group of individuals and/or TigerConnect Roles. If you would like to learn more, please reach out to your organization's Account Manager.

AM
Angelo M.
Nephrologist
Small-Business (50 or fewer emp.)
"TigerConnect"
5/5
What do you like best about TigerConnect Clinical Collaboration Platform?

Excellent platform to communicate with my partners and employees. Easy to use and never has connection issues. I also like the scheduling platform for day to day and for vacation scheduling. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

No downsides that I have experienced. My partners have been using it for several years without any issues. An updated app to freshen up the user experience would by nice. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical...

We're thrilled to hear that our solution has made it easier for you to reach providers and communicate promptly. Your feedback inspires us to continue enhancing our services for seamless clinical communication.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Tiger Connect for Client Communication"
5/5
What do you like best about TigerConnect Clinical Collaboration Platform?

We have a very mobile workforce and historically have not had business numbers or secure communication platforms. Tiger Connect has allowed us to set boundaries with customers and coworkers with logging in and out and features like DND. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Clients tend to have a difficult time transitioning from direct text messages and calls to the platform with the authentication process. We have also experienced some technical issues that have made adoption more challenging for our large staff and client base. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical...

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. πŸš€

PF
Paul F.
Mid-Market (51-1000 emp.)
"TigerText facilitates my sensitive communications."
5/5
What do you like best about TigerConnect Clinical Collaboration Platform?

As a double-encrypted text messaging platform, TigerText greatly facilitates my sensitive communications. Many patients are able to access the system without difficulty. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Though some patients initially wonder about requirements for access, most who enter into the process connect without difficulty. Texting interfaces with most systems. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical...

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. πŸš€

KS
Kay S.
Small-Business (50 or fewer emp.)
"Excellent HIPAA compliant platform"
5/5
What do you like best about TigerConnect Clinical Collaboration Platform?

The ease with which we can share patient info with the clinical team in the field in real time. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

We haven't had any issues at our agency. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical...

We're thrilled to hear that our solution has made it easier for you to reach providers and communicate promptly. Your feedback inspires us to continue enhancing our services for seamless clinical communication.

Eve B.
EB
Eve B.
Care Coordinator
Small-Business (50 or fewer emp.)
"Best secure messaging for healthcare setting"
5/5
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect is easy to use and user friendly. All our clinicians like how easy it is to navigate. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

What I would wish the platform has is an option to respond directly to a certain message and mark a message unread so you can go back to it. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical...

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. πŸš€

MW
MacKenzie W.
Mid-Market (51-1000 emp.)
"Easy, professional and great product."
5/5
What do you like best about TigerConnect Clinical Collaboration Platform?

Our team is able to communicate effectively and in real time. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The inability to tag or save a paticular thread so that it doesn't get lost with all other messages. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical...

We love to hear that our communication features save you time! It’s why we do what we do!

Amanda T.
AT
Amanda T.
Small-Business (50 or fewer emp.)
"User Friendly Platform!"
0/5
What do you like best about TigerConnect Clinical Collaboration Platform?

I think just having a secure site to send and recieve patient information is the best! Platform is user freindly and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I am not a fan of how the notification on your phone go off multiple time every second. Would be great to just recieve one notification unless it is an urgent matter. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical...

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. πŸš€

AD
Alex D.
Office Admin
Small-Business (50 or fewer emp.)
"Perfect App for Compliance and Communication"
5/5
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect has been so valuable to us as a company. One big dilemma we had was communication within our company in a compliant manner, which this has helped us do that! Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I can't say there is anything I dislike about this app! Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical...

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. πŸš€

JS
Jasmyn S.
Mid-Market (51-1000 emp.)
"Great Resource"
5/5
What do you like best about TigerConnect Clinical Collaboration Platform?

It's really helpful for staff to communicate with each other in an emergency. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The video chat feature is not robust enough, so we still use Teams. The scheduler does not work with the way that we schedule our staff. Hopefully, updates will be made to the feature down the line so we can utilize it. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical...

Thank you for your positive review! We're delighted to hear that our solution is helpful for quick, efficient, and secure communication. We look forward to continuing to support your clinical communication needs. πŸš€