I love that it is HIPPA compliant, our team likes the alert feature when we need to report something urgently and I like that you can have as many different groups as you want. Review collected by and hosted on G2.com.

There is no search feature when you are trying to look for a previous message regarding a patient. Scrolling down the list to look for previous message is very diffiuct and time consuming. I would love to see this feature added. Review collected by and hosted on G2.com.

I think that it is easy to utilize, accessible (both on desktops and mobile phones) and it provides a HIPAA friendly way to communicate with staff that may not be in the office; I think the customer service is excellent and has great follow up and follow through. Review collected by and hosted on G2.com.

No real dislikes for me here; I think it is a great and user friendly platform. Review collected by and hosted on G2.com.

HIPPA compliance; ability to share photos and vidoes with confidentiality; I also like its ability to announce emergent issues around our center, regarding technical difficulties; so all is aware. Review collected by and hosted on G2.com.

Really, the main problem is how staff uses the app. Sometimes they treat as an email system. But this is not a application but more of staff training on the appropriateness of the application. Review collected by and hosted on G2.com.

This platform helps us stay organized and insures we are meeting the needs of our clients in a timely manner. Review collected by and hosted on G2.com.

The only thing we dislike is not being able to see the waiting rooms on our cell phones. Review collected by and hosted on G2.com.

TigerText is easy to use and administer. It keeps our messages safe and HIPPA conmpiant. We rarely call the help desk but when we do they are very responsive. Review collected by and hosted on G2.com.

The only thing that has been and issue is we wish we could keep some of our texts a little longer or keep them in an archive. We understand why this is not the best idea. Review collected by and hosted on G2.com.

TigerConnect has enhanced the communication within our group of 150+ providers. It eliminates the need to have everyone in your phone contacts as they are always accessible in the app.

Extremely useful, highly recommend! Review collected by and hosted on G2.com.

Our platform is not set up to allow us to text each other, but not actually call or speak directly. I'm not sure if that is an option or not. Review collected by and hosted on G2.com.

The user interface is intuitive and easy to navigate, making it effortless to send messages, images, and files. I appreciate the ability to create group chats and broadcast messages to quickly disseminate important updates or alerts to my team. The threaded conversations keep discussions organized, allowing us to follow up on patient cases seamlessly. Review collected by and hosted on G2.com.

Nothing at this time. I just wish the corporation would use more features. Review collected by and hosted on G2.com.

easly comunicate with satff memebrs without much hastle or wait Review collected by and hosted on G2.com.

constant dinging when left unread. also dislike some bugs within the app. texts would come late or random times. we curently have an issue with a smart phone receving messages that is so posed to be going to another user Review collected by and hosted on G2.com.

Its ease of use for end users. The texting platform is simmilar to many otthers out there, making users feel right at home right off the bat.

its very reliable, and support is always very responsive. Review collected by and hosted on G2.com.

There has been a time or two when they had a non-nogotiable upgrade pushed to desktops with little warning. That was frustrating. Otherwise, there are always small issues, but again, support form the corperation, and our account management team is always top notch so no complaints there. Review collected by and hosted on G2.com.

We have found TigerConnect a great platform to be a valuable tool for improving patient care and communication. The platform allows us to communicate between departments with alert escalation The platform is also secure, compliant, and user-friendly. I would recommend TigerConnect to anyone who is looking for a way to streamline their workflow and enhance their clinical outcomes. Review collected by and hosted on G2.com.

Everything is amazing with the app and all features. Review collected by and hosted on G2.com.