I really like Tidio's new Liro agent because it helps us during out-of-work hours by providing all the necessary information to our customers about our products and technical specifications. Tidio has been great for customer support and handling conversations. All aspects of Tidio work as expected for us. I also appreciate Anna T's assistance, as she was very helpful in correctly integrating all the important parts into our workflow. Review collected by and hosted on G2.com.

all is good Review collected by and hosted on G2.com.

I appreciate that Tidio resolved the problem of not having a live chat, allowing customers to get in touch quicker. I like how easy it is for customers to ask queries, even when they're busy. The initial setup of Tidio was pretty straightforward, which made it easy for us to get started. Review collected by and hosted on G2.com.

Well as for now we don't have a lot of traffic on the live chat. Review collected by and hosted on G2.com.

I love all the features. There's nothing I don't like about this product Review collected by and hosted on G2.com.

There is nothing except I would like it to be a little cheaper to use but wouldn't we all Review collected by and hosted on G2.com.

It allows our team to manage customer questions and concerns, especially when some people are out of the office. Review collected by and hosted on G2.com.

The AI stuff really doesn't add anything and often gets things wrong. Review collected by and hosted on G2.com.

Ui is very nice, also real time notifications are there and we can share images to guide clients more easily Review collected by and hosted on G2.com.

Nothing as of now, everything looks good in tidio Review collected by and hosted on G2.com.

I like that Tidio is simple and easy to use. It allows customers quick real-time responses, which is essential for our live chat service. I also enjoy tracking the customer's journey and monitoring how many visitors are live on the site, as this helps with our marketing data and analysis of the website. The initial setup of Tidio was very simple, making it easy to get started. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I use Tidio on our company website to help answer questions while we are also taking calls. It makes it easier to service more than one customer at a time. I find it very user-friendly, and the multi-user feature makes it easy for multiple employees to help with incoming questions. The initial setup was very easy, too. Review collected by and hosted on G2.com.

word and spelling prediction Review collected by and hosted on G2.com.

Setup takes about 15 minutes, and it automatically discovers Q&As. Review collected by and hosted on G2.com.

It’s not HIPPA-compliant, and it isn’t as flexible as I would have liked, especially when it comes to triggers. Review collected by and hosted on G2.com.

I appreciate Tidio because it saves me time responding to general queries, making my work more efficient as a customer service agent. I particularly like the email marketing sign-up feature; it's quick, easy, and feels personal. The initial setup of Tidio was very easy and quick, which is a big plus for me. Review collected by and hosted on G2.com.

I feel that Tidio's messaging could be improved to feel more human. The language currently feels too automated and not casual enough. Review collected by and hosted on G2.com.

I like that Tidio allows me to centralize my communications with the clients from my website. It has a clear interface, good integration with Wordpress and good AI that allows for easier responses to users coming to the page Review collected by and hosted on G2.com.

I would like to have better performance of the app Review collected by and hosted on G2.com.