1. [Home](https://www.g2.com/) 2. ... 3. [Help Desk Software](https://www.g2.com/categories/help-desk) 4. [Tidio Discussions](https://www.g2.com/products/tidio/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png "Product Avatar Image") ![Reward for good Tidio reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/35163/medal.svg "Reward for good Tidio reviews") ](/products/tidio/reviews) [ Tidio ](/products/tidio/reviews) (1,908)4.6/5 Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, and tech use Tidio to streamline communication, resolve issues faster, and drive more sales. With Tidio, support teams can engage customers in real time via live chat, automate responses to FAQs with Flows (rules-based chatbots), and manage conversations from multiple channels like email, Messenger, Instagram, WhatsApp, and email in one unified dashboard. At the heart of the platform is Lyro, Tidio’s conversational AI agent and chatbot, capable of resolving up to 67% of common customer inquiries without human involvement. With a single click, Lyro starts using your company’s existing help content to provide accurate and brand-consistent responses without making up answers. When in doubt, the AI agent will hand over the ticket to your team, enhancing trust between users and your brand. Tidio empowers businesses to scale their support without overwhelming their teams. It reduces missed chats, shortens response times, and frees up agents to focus on complex issues. Start free and get 50 AI-powered conversations with Lyro. No credit card required. πŸ’¬ Live Chat β€’ Real-Time Support – Engage with visitors instantly through a lightweight chat widget. β€’ Live Typing Preview – See what users are typing before they hit send. β€’ Canned Responses – Use pre-written replies for quick, consistent answers. β€’ AI Reply Assistant – Enhance responses with GPT-4 suggestions. β€’ User Management – Ban users by IP, view live visitor lists. β€’ Chat Transcripts – Save or email conversation history. β€’ Attachments – Support for sending files (images, docs, videos). βš™οΈ Flows (Chatbot Automation) β€’ Visual Automation Builder – No-code drag & drop builder for custom flows. β€’ Pre-designed Templates – 40+ templates designed for eCommerce. β€’ Data Collection – Auto-capture contact info and feedback. β€’ Abandoned Cart Recovery – Send timed offers/discounts. β€’ Third-Party Integrations – Sync data with external tools and platforms. πŸ€– Lyro (AI Agent) β€’ Conversational AI – Automatically resolve up to 70% of questions. β€’ Product Recommendations – Suggest items based on Shopify product data. β€’ Multichannel Support – Works across live chat, WhatsApp, Instagram, Messenger. β€’ Multilingual Capabilities – Respond in English, Spanish, French, Portuguese, German. β€’ Analytics – Review AI performance and conversation stats. πŸ›’ Order Management (for Shopify) β€’ Cart Preview – See what's in the customer's cart in real time. β€’ Order History Access – View past orders for personalized help. β€’ Direct Product Recommendations – Suggest products inside the chat. β€’ Order Management – Cancel, update, or refund orders via chat. β€’ Discount Offering – Share coupon codes live in conversation. 🎫 Ticketing System β€’ Unified Ticket Creation – Convert emails/chats into support tickets. β€’ Tagging and Prioritization – Organize and prioritize tasks. β€’ Operator Tracking – Know who’s assigned to what. β€’ Advanced Filtering – Quickly sort through tickets. β€’ Spam Management – Auto-detect and filter irrelevant messages. πŸ“‘ Communication Channels Manage all in one dashboard: β€’ Live Chat – Real-time website conversations. β€’ Email – Integrate multiple inboxes. β€’ Instagram – Reply to DMs and reactions. β€’ Messenger – Chat with Facebook users. 🎨 Customization β€’ Branding – Match chat widget to your site's look & feel. β€’ Visibility Settings – Customize widget display by time/device. β€’ Offline Messaging – Capture leads when you're offline. πŸ“Š Analytics β€’ Performance Monitoring – Track response times, satisfaction, missed chats. β€’ Team Insights – Evaluate individual/team productivity. β€’ Flow Analysis – Optimize automations based on performance data. πŸ”’ Privacy & Compliance β€’ SOC 2 Type 2 β€’ GDPR β€’ CCPA β€’ EU-US DPF β€’ CPRA β€’ AI Pact Show More * * * ### 59 Discussions ### 96 Participants ### 77.0 Nps Score Already have Tidio? ### All Tidio Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments CC Loading... [cristian c.](https://www.g2.com/users/9cd2b3d4-256a-4799-a8e2-c9b86118f604 "cristian c.") β€’ over 4 years ago dueΓ±o dueΓ±o More Options - [ # how can I configure bot mode ](/discussions/como-puedo-configurar-el-modo-bot) it's just that when I'm offline, it doesn't give me the option to collect data like their number or email so that when I'm online I can respond to them... [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Nhiel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nhiel P.") NP Loading... [Nhiel P.](https://www.g2.com/users/4de00e21-e5df-4f6d-8c13-1465986d4316 "Nhiel P.") β€’ over 4 years ago Project Manager Project Manager More Options - [ # question about SLA Policy ](/discussions/question-about-sla-policy) This is for me to evaluate the performance of my agents [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Tyrone H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyrone H.") TH Loading... [Tyrone H.](https://www.g2.com/users/tyronehavnar "Tyrone H.") β€’ over 4 years agoG2 Icon Social change maker Social change maker More Options - [ # Can I animate my chat bot? ](/discussions/can-i-animate-my-chat-bot) I would like to animate my chatbot, instead of only a photo as avatar but make it move a little, I think its more attractive. [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User β€’ over 4 years ago More Options - [ # 273889487 ](/discussions/273889487) 273889487 [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") FW Loading... [Faridha W.](https://www.g2.com/users/b494d566-41b7-49b7-a663-e4e906d8704b "Faridha W.") β€’ over 4 years ago Support Operator Support Operator More Options - [ # How can i implement TIDIO in Mobile Application for Android ](/discussions/how-can-i-implement-tidio-in-mobile-application-for-android) I would love to use TIDIO in my application for Android. Is there SDK guides for acquiring such [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Jeffrey B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey B.") JB Loading... [Jeffrey B.](https://www.g2.com/users/873b3c44-28fe-415d-98b3-ec54ae9111fe "Jeffrey B.") β€’ over 4 years ago Owner & Consultant at JBC Solutions Owner & Consultant at JBC Solutions More Options - [ # What is the best way to scale our business? ](/discussions/what-is-the-best-way-to-scale-our-business) We want to scale our business to get more customer engagement. Which features of Tidio can we use for this? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User β€’ over 4 years ago More Options - [ # f ](/discussions/f-3a6b14c6-4328-4f92-b14d-0c122625c102) [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User β€’ over 4 years ago More Options - [ # How could I automate the sending of emails through the chatbot with a more complete and refined format? ](/discussions/how-could-i-automate-the-sending-of-emails-through-the-chatbot-with-a-more-complete-and-refined-format) My intention is to be able to send emails automatically with a more stylized format without an operator having to do it manually and that this email does not get to be classified as spam [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") RM Loading... [Royal M.](https://www.g2.com/users/aa2373ff-3ff9-4245-aeba-eee82d0aed4f "Royal M.") β€’ over 4 years ago Freelance at chalanbeel.com Freelance at chalanbeel.com More Options - [ # do you low price in monthly package ? ](/discussions/do-you-low-price-in-monthly-package) The monthly package is powerful now. [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ET Loading... [Elias T.](https://www.g2.com/users/833cf2e1-6357-4570-8045-1e0d77dfef57 "Elias T.") β€’ over 4 years ago Sales person Sales person More Options - [ # Can i combine my instagram account without pay? ](/discussions/can-i-combine-my-instagram-account-without-pay) We want to combine the Tidio chat with Instagram and facebook, but we want to know if this is just for the premium plan? Because actually, we pay for it, but we want to see if we cancel the payment. Are we still with the accounts combined? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prevβ€Ή Prev](/products/tidio/discuss?page=3) - [1](/products/tidio/discuss) - [2](/products/tidio/discuss?page=2) - [3](/products/tidio/discuss?page=3) - 4 - [5](/products/tidio/discuss?page=5) - [6](/products/tidio/discuss?page=6) - [Next ›Next β€Ί](/products/tidio/discuss?page=5) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/tidio/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Product Avatar Image") ### Have you used Tidio before? Answer a few questions to help the Tidio community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D4%26small_ask%3Dtidio) No ## Top Contributors in Tidio 1 ![Bart T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bart T.") BT Loading... ### [Bart T.](https://www.g2.com/users/bart_turczynski "Bart T.") marketer 7 pts 2 ![Rufaro M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rufaro M.") RM Loading... ### [Rufaro M.](https://www.g2.com/users/6d8fa3a9-d594-4dd3-957c-7cfa77e2e65b "Rufaro M.") Visual Communicator 4 pts 3 ![Olek P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olek P.") OP Loading... ### [Olek P.](https://www.g2.com/users/baecea2c-3a95-45d3-848d-bd9815b0ce8c "Olek P.") Head of Customer Service 3 pts 4 ![Tyrone H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyrone H.") TH Loading... ### [Tyrone H.](https://www.g2.com/users/tyronehavnar "Tyrone H.") Founder 3 pts 5 GM Loading... ### [Gavin M.](https://www.g2.com/users/9c006a88-e5d6-42c0-b74c-a65b0a06fb44 "Gavin M.") CEO 3 pts