1. [Home](https://www.g2.com/) 2. ... 3. [Help Desk Software](https://www.g2.com/categories/help-desk) 4. [Tidio Discussions](https://www.g2.com/products/tidio/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png "Product Avatar Image") ![Reward for good Tidio reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/35163/medal.svg "Reward for good Tidio reviews") ](/products/tidio/reviews) [ Tidio ](/products/tidio/reviews) (1,908)4.6/5 Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, and tech use Tidio to streamline communication, resolve issues faster, and drive more sales. With Tidio, support teams can engage customers in real time via live chat, automate responses to FAQs with Flows (rules-based chatbots), and manage conversations from multiple channels like email, Messenger, Instagram, WhatsApp, and email in one unified dashboard. At the heart of the platform is Lyro, Tidio’s conversational AI agent and chatbot, capable of resolving up to 67% of common customer inquiries without human involvement. With a single click, Lyro starts using your company’s existing help content to provide accurate and brand-consistent responses without making up answers. When in doubt, the AI agent will hand over the ticket to your team, enhancing trust between users and your brand. Tidio empowers businesses to scale their support without overwhelming their teams. It reduces missed chats, shortens response times, and frees up agents to focus on complex issues. Start free and get 50 AI-powered conversations with Lyro. No credit card required. πŸ’¬ Live Chat β€’ Real-Time Support – Engage with visitors instantly through a lightweight chat widget. β€’ Live Typing Preview – See what users are typing before they hit send. β€’ Canned Responses – Use pre-written replies for quick, consistent answers. β€’ AI Reply Assistant – Enhance responses with GPT-4 suggestions. β€’ User Management – Ban users by IP, view live visitor lists. β€’ Chat Transcripts – Save or email conversation history. β€’ Attachments – Support for sending files (images, docs, videos). βš™οΈ Flows (Chatbot Automation) β€’ Visual Automation Builder – No-code drag & drop builder for custom flows. β€’ Pre-designed Templates – 40+ templates designed for eCommerce. β€’ Data Collection – Auto-capture contact info and feedback. β€’ Abandoned Cart Recovery – Send timed offers/discounts. β€’ Third-Party Integrations – Sync data with external tools and platforms. πŸ€– Lyro (AI Agent) β€’ Conversational AI – Automatically resolve up to 70% of questions. β€’ Product Recommendations – Suggest items based on Shopify product data. β€’ Multichannel Support – Works across live chat, WhatsApp, Instagram, Messenger. β€’ Multilingual Capabilities – Respond in English, Spanish, French, Portuguese, German. β€’ Analytics – Review AI performance and conversation stats. πŸ›’ Order Management (for Shopify) β€’ Cart Preview – See what's in the customer's cart in real time. β€’ Order History Access – View past orders for personalized help. β€’ Direct Product Recommendations – Suggest products inside the chat. β€’ Order Management – Cancel, update, or refund orders via chat. β€’ Discount Offering – Share coupon codes live in conversation. 🎫 Ticketing System β€’ Unified Ticket Creation – Convert emails/chats into support tickets. β€’ Tagging and Prioritization – Organize and prioritize tasks. β€’ Operator Tracking – Know who’s assigned to what. β€’ Advanced Filtering – Quickly sort through tickets. β€’ Spam Management – Auto-detect and filter irrelevant messages. πŸ“‘ Communication Channels Manage all in one dashboard: β€’ Live Chat – Real-time website conversations. β€’ Email – Integrate multiple inboxes. β€’ Instagram – Reply to DMs and reactions. β€’ Messenger – Chat with Facebook users. 🎨 Customization β€’ Branding – Match chat widget to your site's look & feel. β€’ Visibility Settings – Customize widget display by time/device. β€’ Offline Messaging – Capture leads when you're offline. πŸ“Š Analytics β€’ Performance Monitoring – Track response times, satisfaction, missed chats. β€’ Team Insights – Evaluate individual/team productivity. β€’ Flow Analysis – Optimize automations based on performance data. πŸ”’ Privacy & Compliance β€’ SOC 2 Type 2 β€’ GDPR β€’ CCPA β€’ EU-US DPF β€’ CPRA β€’ AI Pact Show More * * * ### 59 Discussions ### 96 Participants ### 77.0 Nps Score Already have Tidio? ### All Tidio Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Bart T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bart T.") BT Loading... [Bart T.](https://www.g2.com/users/bart_turczynski "Bart T.") β€’ 3 months ago marketer marketer More Options - [ # What is Tidio? ](/discussions/tidio-what-is-tidio) Tidio is an AI-powered customer support platform that brings together live chat, a help desk, automation flows, an AI agent, and lead-generation tools. It helps businesses manage conversations across websites, social media, email, and other connected tools. Its AI support capabilities can... [Read more](/discussions/tidio-what-is-tidio) [ AI Customer Support Agents Software ](https://www.g2.com/tags/ai-customer-support-agents-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Customer Service Automation Software ](https://www.g2.com/tags/customer-service-automation-software)[ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms) [ AI Agents For Business Operations ](https://www.g2.com/tags/ai-agents-for-business-operations)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ Customer Communications Management Software ](https://www.g2.com/tags/customer-communications-management-software)[ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ customer service software ](https://www.g2.com/tags/customer-service-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![ukyawmoe k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ukyawmoe k.") UK Loading... [ukyawmoe k.](https://www.g2.com/users/502f6741-b252-4632-9272-ddefb2dba76e "ukyawmoe k.") β€’ almost 4 years ago -- -- More Options - [ # I use Tidio ](/discussions/i-use-tidio) My working paye yone. [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") JF Loading... [John F.](https://www.g2.com/users/d37369a1-1f04-44a0-a492-1e8b00792c23 "John F.") β€’ about 4 years ago Self Employed at endorfinders.com Self Employed at endorfinders.com More Options - [ # Squarespace integration ](/discussions/squarespace-integration) I was wondering when Squarespace integration would be coming out? [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pradhyum U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradhyum U.") PU Loading... [Pradhyum U.](https://www.g2.com/users/12071bef-4933-421a-914d-919b95219acc "Pradhyum U.") β€’ about 4 years ago Co-Founder at Haspr - Digital Design Agencyβ„’ Co-Founder at Haspr - Digital Design Agencyβ„’ More Options - [ # can i use it on wordpress website? ](/discussions/can-i-use-it-on-wordpress-website) how can i use it on wordpress website? does it work on all platform? [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Kelvin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelvin O.") KO Loading... [Kelvin O.](https://www.g2.com/users/b6947404-e974-4a5d-a377-3c11d92af096 "Kelvin O.") β€’ about 4 years ago Student at Air Force Institute of Technology Kaduna Student at Air Force Institute of Technology Kaduna More Options - [ # Can I integrate tidio to my Facebook ](/discussions/can-i-integrate-tidio-to-my-facebook) receiving chatbots messages from tidio on facebook. [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Arjun M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arjun M.") AM Loading... [Arjun M.](https://www.g2.com/users/f7b3a8bd-bae0-434b-8451-32201b64153b "Arjun M.") β€’ about 4 years ago DevOps engineer DevOps engineer More Options - [ # Does enterprise product companies use Tidio ](/discussions/does-enterprise-product-companies-use-tidio) Do enterprise product companies use Tidio if not why [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") KS Loading... [Kevin S.](https://www.g2.com/users/8c5b29b3-6db6-4081-adf7-4a92422afd70 "Kevin S.") β€’ about 4 years ago IT & Digital Marketing Specialist IT & Digital Marketing Specialist More Options - [ # WhatsApp Integration ](/discussions/whatsapp-integration) When will tidio introduce whatsapp integration which is an essential part in marketing now [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") MG Loading... [Marcelo G.](https://www.g2.com/users/d44d6d49-6fb7-41f8-8aef-d93a7efa3980 "Marcelo G.") β€’ over 4 years ago Founder and CEO Founder and CEO More Options - [ # What is the best way to ise the automated boot on Tidio? ](/discussions/what-is-the-best-way-to-ise-the-automated-boot-on-tidio) Please describe your best strategy on automated boots [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Vikash K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikash K.") VK Loading... [Vikash K.](https://www.g2.com/users/ac7196ae-322d-4eb1-b35d-e9a88205a4ef "Vikash K.") β€’ over 4 years ago Project Manager Project Manager More Options - [ # Notification Issue ](/discussions/notification-issue) Notification sound is delayed or only comes after I open the app to check if anyone is online. [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Rufaro M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rufaro M.") RM Loading... [Rufaro M.](https://www.g2.com/users/6d8fa3a9-d594-4dd3-957c-7cfa77e2e65b "Rufaro M.") β€’ over 4 years ago Visual Communicator at Lateral Insight Visual Communicator at Lateral Insight More Options - [ # Is it possible to sync Tidio with Woocommerce so customers can check availability? ](/discussions/is-it-possible-to-sync-tidio-with-woocommerce-so-customers-can-check-availability) I would like Tidio to be able to read my product database which has custom attributes such as availability, how can i set it up such that the bot can tell if product is available? [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.&title=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tidio+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Tidio+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%0aAsk+Tidio+questions+and+get+answers+from+expert+users+in+our+Tidio+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prevβ€Ή Prev](/products/tidio/discuss) - [1](/products/tidio/discuss) - 2 - [3](/products/tidio/discuss?page=3) - [4](/products/tidio/discuss?page=4) - [5](/products/tidio/discuss?page=5) - [6](/products/tidio/discuss?page=6) - [Next ›Next β€Ί](/products/tidio/discuss?page=3) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/tidio/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Product Avatar Image") ### Have you used Tidio before? Answer a few questions to help the Tidio community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftidio%2Fdiscuss%3Fpage%3D2%26small_ask%3Dtidio) No ## Top Contributors in Tidio 1 ![Bart T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bart T.") BT Loading... ### [Bart T.](https://www.g2.com/users/bart_turczynski "Bart T.") marketer 7 pts 2 ![Rufaro M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rufaro M.") RM Loading... ### [Rufaro M.](https://www.g2.com/users/6d8fa3a9-d594-4dd3-957c-7cfa77e2e65b "Rufaro M.") Visual Communicator 4 pts 3 ![Olek P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olek P.") OP Loading... ### [Olek P.](https://www.g2.com/users/baecea2c-3a95-45d3-848d-bd9815b0ce8c "Olek P.") Head of Customer Service 3 pts 4 ![Tyrone H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyrone H.") TH Loading... ### [Tyrone H.](https://www.g2.com/users/tyronehavnar "Tyrone H.") Founder 3 pts 5 GM Loading... ### [Gavin M.](https://www.g2.com/users/9c006a88-e5d6-42c0-b74c-a65b0a06fb44 "Gavin M.") CEO 3 pts