The ease of use and if you ever have a question their customer service is right there to promptly, effectively, and efficiently respond and help. The customer service has proved to make anyone feel like an expert. I also love all the metrics that are offered such as which day of the week people register for tickets. Review collected by and hosted on G2.com.

I am only using it for free tickets so have not run into any issues with the platform. Review collected by and hosted on G2.com.

It is quick and easy to set up a very professional looking ticketing system for events. Support has been very helpful and the reports after the event make bookkeeping easy.

Support is great and responsive Review collected by and hosted on G2.com.

There are a few glitches occasionally between the payment portal and ticketspice so our reports don't generate correctly. We were also hoping to use TicketSpice to be able to track our memberships but when searching the text ends up being white on a white background so it isn't useful Review collected by and hosted on G2.com.

We use TicketSpice to manage 12-15 consumer-based events each year. I can have a page up and running in a matter of minutes. It is very easy to use and has the flexibility to meet our needs for different ticket options and has unlimited coupons codes to track our marketing efforts.

*Update* I am still using TicketSpice for our consumer based events and I am still very happy with the service. After reviewing many different programs, it still seems to be the most cost effective solution for ticketing for us. Review collected by and hosted on G2.com.

I wouldn't say that I dislike anything about TicketSpice, but if I had to pick one thing that I would like to see in the future - it would be a few more options to make my ticket pay look a little different. Maybe more options for different fonts, lines, things like that.

*Update* I don't know if they have implemented new options or if I have just become more proficient - but I have definitely found more ways to make the pages look more unique and "branded". Review collected by and hosted on G2.com.

I like how you can customize TicketSpice the way you want it to be. No unnecessary ads or promotions from the platform. It can be either neat and clean or glamourous. Review collected by and hosted on G2.com.

The one limitation I found so far is not being able to customize many links at the same time. I have one account used to create multiple events, but I can only have one domain. I also think the platform can be quite overwhelming for new user with too many functions Review collected by and hosted on G2.com.

I love that the TicketSpice helpdesk responds quickly and provides your needed help. In one instance, the TicketSpice agent corrected my issue as we were to "go live" with our ticket sales. TicketSpice is also very cost-effective. Review collected by and hosted on G2.com.

I am new to navigating TicketSpice and sometimes have a hard time remembering how to update something or find something. That being said, a TicketSpice agent in the chatbox was always quick to answer and lead me to what I needed. Review collected by and hosted on G2.com.

The staff! The staff with TicketSpice has been fantastic to work with! They are helpful, accommodating, and friendly. At our organization we have continued to use TicketSpice and as a result, have no complaints with the system. Our design and marketing team love it as well! Review collected by and hosted on G2.com.

Honestly? Right now, nothing. Everyone is so helpful! Still nothing! All good here! Review collected by and hosted on G2.com.

I love the accessibility of answers to my questions, not having to search the internet but knowing an answer will come shortly after it's asked, the welcome video, and the affordability. Review collected by and hosted on G2.com.

There were seriously no downsides. I made an error cancelling a ticket that had insurance so I guess maybe it could've been made more super obvious that the ticket had insurance and I was losing money from it but I do realize the acknowledge button exists for a reason, so that was my own fault. Review collected by and hosted on G2.com.

We have found the best part of TicketSpice is their customer service. They have been with us every step of the way and made it a simple transition to their software. The platform itself is extremely customizable and lends itself to large and small events.

In the last three years of using TicketSpice, we continue to find more reasons to use it and build out new events and offerings for our resort guests, members and our community. We recently had an issue with one of our pages on a Saturday and the TicketSpice team had it fixed within an hour - incredible on a weekend! Review collected by and hosted on G2.com.

It doesn't do everything we had hoped for from a dining perspective for our large-scale dining events. However, they are working with us to see what could be developed. Review collected by and hosted on G2.com.

The ease of use. The price point is also extremely simple and the best out of other event software. Review collected by and hosted on G2.com.

Sometimes it won't let me add content where I want to or it will automatically change the font size. Review collected by and hosted on G2.com.

While its always challeging using a new ticket purchasing program, TicketSpice has provided me with so much responsive assistance when I have questions. I'm no IT guy, but all my questions were answered, usually with a visual aid or a quick answer to my email question. We are a small non-profit and every dime is crucial to our survival. TicketSpice will greatly reduce the cost of our ticket sales from our last and well-known program. The only reason I didn't give them a 10 was we are in the conception of ticket sales and sponsorship package sales with the event not until the end of December. Looks like it is going to work so much better for us! Review collected by and hosted on G2.com.

TicketSpice was more complicated, to me, than our last program. However, I believe most of that is just learning the new program. It will literally do whatever you need for your event. Review collected by and hosted on G2.com.