The support experience will meet you where you are– if you're an experienced web professional, a salesman or fundraiser, or a total neophyte. The ease of access to support, for those who haven't even paid yet, makes this an easy recommend for me. Review collected by and hosted on G2.com.

Unfortunately, Webconnex and TicketSpice are very tied to WePay, which is an inelegant payment solution for a lot of nonprofit needs. As I represent that sector, the extra hoops and fees related to other payment processors are a bummer. However, I've never worked with a software that functions BETTER than this, so take all of this with a grain of salt. Review collected by and hosted on G2.com.

The page editing and customization options are fantastic. I have many groups and being able to easily make unique pages is very helpful. And on the rare occasion I need support, the Ticketspice team is always quick to respond directly to my concerns. Review collected by and hosted on G2.com.

To run box office, it can only be on iPads, no Android options. The Android scanning app also crashes at times, but it is very quick to reload-never an issue between scans. Review collected by and hosted on G2.com.

TicketSpice's support team is incredible. They are highly responsive and provide rapid, detailed, and helpful solutions to problems.

I like the variety and extent of reports that I can generate based on the information I need at any given time.

I like all of the information and records on ticket purchasers that I can access, which I need to have in order to do my job. Review collected by and hosted on G2.com.

Their updated interface is clunky and difficult to navigate. I always switch to the old view when I have the option, as I can't find what I'm looking for with their updated look, and the old view has everything together in one place, which is the most helpful for what I need to do.

The TicketSpice search feature is very inconvenient; whenever I search for a name and click on it, I can't then return to the result page to look through the other results, I instead have to conduct the search again from scratch because the "back" arrow doesn't take me to my search results page. This seems like it should be a simple fix—allowing users to return to their search results page after viewing one of the results.

The TicketSpice ticket scanning app is very unreliable in how it communicates data with TicketSpice. We get so many inconsistencies during our events, such as people showing up as no-shows when we actually did scan their tickets; people's tickets not showing up in the app when the website shows the record that they did purchase a ticket—and so having to hold people at check-in for longer than we should so we can verify that they do indeed have a ticket; people's tickets showing up multiple times, giving us an inaccurate headcount; and other similar frustrating glitches. This really becomes apparent when I generate reports after the event and recognize names that I know were in attendance and were scanned showing in the report as "not scanned". After using the TicketSpice app for 4-5 years now at multiple events, I would have hoped to see improvement in these areas. Review collected by and hosted on G2.com.

TicketSpice is so easy to use and very robust. It has all the options you need right at your finger tips to design pages and tickets as well as complex actions. Super user friendly and clean site to navigate! Review collected by and hosted on G2.com.

So far nothing! Initially I felt I needed more options but after exploring a bit literally everything you actually need is right there. Review collected by and hosted on G2.com.

I have used TicketSpice for over a year and created over a dozen events. The platform makes it easy to create and duplicate events. Every aspect I have encountered is fundamentally sound and they make it simplistic to add, edit, and delete a multitude of features.

I moved over to them when Eventbrite raised their prices. At TicketSpice, they charge a $0.99 transaction fee and standard credit card fees. That is a lot less than the others.

Best of all? They have incredible customer service. Shout out to Key - yes, that's his name. He and the other support team members go out of their way to assist whenever asked. They use a video messaging tool [Loom] for many of their explanations which makes it easier for a novice out there trying to understand a process. Thank you, TicketSpice. Review collected by and hosted on G2.com.

I started using TicketSpice for another nonprofit entity. TicketSpice does not charge fees for free events. However, the nonprofit needed to create a free event quickly, and then start using the platform for monthly paid events. TicketSpice requires a paid event before a free event in an effort to waive the fees. I get it, but the nonprofit was in a bind and did not want to spend extra $$. If that is the only negative I have encountered, that's okay. I love TicketSpice. Review collected by and hosted on G2.com.

Very easy to use, has lots of options and integrates well with all the other systems we use. I've been very pleased with the product and the way it works within our established organization. Review collected by and hosted on G2.com.

There are always things that could be better - I know that there are limitations in what your support staff can help with, but the other day when I was told to basically just contact auth.net without any reason why or explanation was a little rough. In the end, i was able to solve the issue, but a little more help like "Sorry, this appears to be an issue on the auth.net side. I am unable to assist. Please contact them" instead I think the response "call them" Review collected by and hosted on G2.com.

We had been using a previous ticketing site for our fundraising event and we decided it was time to do an audit and researched other companies. We came across TicketSpice and were not only impressed with the lower rate (we are a nonprofit) we loved all the additional features and support it offered.

TicketSpice allows us to fully brand our ticketing experience from start to finish along with so many other great features. The ease of building the site out was amazing and with just a few clicks we were able to implement and go live!

We are frequently on the site making updates or adding ticket purchasers (we do have some that purchase offline) and it was super simple to intergrate into our current workings of the event.

Customer service is over the top helpful from response time to giving step by step video instructions (directly from our site) on how to fix, edit or adjust things - super helpful! Review collected by and hosted on G2.com.

Right now there is nothing that we dislike about TicketSpice. Review collected by and hosted on G2.com.

Love ticketspice and that there is always someone there to help me Review collected by and hosted on G2.com.

I would like the ability to talk on the phone to someone sometimes Review collected by and hosted on G2.com.

TicketSpice is highly customizable, and their customer support is outstanding. Review collected by and hosted on G2.com.

I can't think of anything. They're pretty awesome! Review collected by and hosted on G2.com.

The user interface, including an easy-to-use seating map, has turned our reservation process into something most of our club members now rave about. Our membership thinks I'm the smartest guy in the room, all due to TicketSpice.

Even more impressive are the tech support folks at TicketSpice! They respond in almost real time and always have answers to resolve the issue at hand.

The merchant services account setup process was straight forward and comes with an awesome user interface.

It was a snap to integrate this into our clubs WordPress website and all event notices we send.

Even though our club is small, TicketSpice treats us like we are the only account that matters to them…

Thank you TicketSpice! Review collected by and hosted on G2.com.

There is nothing to dislike!

There are a couple of features that would help our specific needs: 1) Rectangular tables, currently the only option includes round tables. 2) Add a check in printed report that lists basic name information and alike as well the assigned seat number(s). Review collected by and hosted on G2.com.