--- title: TicketSpice Reviews meta_title: 'TicketSpice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 420 reviews by the users' company size, role or industry to find out how TicketSpice works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 420 scale: '5' date_modified: '2026-08-05' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # TicketSpice Reviews **Vendor:** Webconnex LLC **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.8/5.0 **Total Reviews:** 420 ## About TicketSpice Ready to see why the spice is so nice? At TicketSpice, we make selling tickets online and onsite super simple. Our user-friendly platform helps you make pages that are customizable to match your style. At just $0.99 per ticket, you’ll save big while giving your guests a great experience. We’ve got all the bells and whistles you need: full branding control, timed ticketing, reserved seating, mobile scanning, options for selling merchandise, and more. Say adios 👋 to those pricey platforms that slap their logo all over your tickets and pages. With TicketSpice, you’re in charge of the entire ticketing experience. Join over 50,000 happy customers who have been rocking their events and attractions with us for almost 18 years.🤘 ## TicketSpice Pros & Cons **What users like:** - Users commend TicketSpice for its **responsive customer support** , consistently providing timely and effective assistance whenever needed. (30 reviews) - Users value the **responsive customer service** of TicketSpice, providing exceptional support even during weekends. (26 reviews) - Users value the **helpful support** from TicketSpice, enhancing their experience with efficient ticketing solutions and personal service. (23 reviews) - Users appreciate the **ease of use** of TicketSpice, finding it intuitive and straightforward for ticketing needs. (22 reviews) - Users value the **quick response time** of TicketSpice, enhancing support and overall event management efficiency. (13 reviews) - Setup Ease (11 reviews) - Easy Setup (10 reviews) - Customization (8 reviews) - Affordable (7 reviews) - Efficiency (7 reviews) **What users dislike:** - Users find **limited customization options** with TicketSpice, especially in mobile and seat management features. (6 reviews) - Users often face **ticketing issues** related to clunky reporting systems and complicated seat management, impacting usability. (6 reviews) - Users find **learning TicketSpice challenging** , especially for those unfamiliar with technology and its various features. (5 reviews) - Users express frustration over **missing features** like accurate reporting and HTML customization for enhanced tracking. (5 reviews) - Users experience **software bugs** , particularly with Android apps and issues when adding content or with subscription tickets. (5 reviews) - Users find the **payment process complicated** , preferring a simpler setup and lump-sum payouts after events. (4 reviews) - Difficult Setup (3 reviews) - Event Management (3 reviews) - Users find the **learning curve confusing** , especially when navigating specific areas and tasks within TicketSpice. (3 reviews) - Payment Processing (3 reviews) ## TicketSpice Reviews ### 1. Easy to use platform with fantastic support **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra D. | Director of Events, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about TicketSpice?** I appreciate how easy it is to use this platform and the different functionalities it provides to support a seamless event - specifically the event email reminders are incredibly helpful. The customer support has also been better than any other site I have used. **What do you dislike about TicketSpice?** so far, it has been a great experience - I have nothing negative to say **What problems is TicketSpice solving and how is that benefiting you?** Ticketspice is providing a great marketing landing space for our events, and easy way to keep track and communicate with our guests ### 2. TicketSpice has been a game changer for our organization! **Rating:** 5.0/5.0 stars **Reviewed by:** Karla R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about TicketSpice?** TicketSpice is reasonably priced and easy to use. I am the VP of a local non-profit, so we are all volunteers, needing to make the most of our time and resources (funds). My favorite thing of all has been the level of service we've received with VERY quick response times!! **What do you dislike about TicketSpice?** I have yet to encounter anything that has caused us to even consider no longer using TicketSpice. **What problems is TicketSpice solving and how is that benefiting you?** We will be selling t-shirts, and plan to do so through TicketSpice. Key was so helpful in making customized video clips for me, walking me through the set-up. ### 3. Easy and cost effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about TicketSpice?** Easy to use. The YouTube videos are very helpful. the customer support staff is excellent. They take the time to ensure you understand what they are saying. They will look at your ticket site to answer your specific questions. Never had to wait more than 10 minutes for response. And of course the price especially for the reserved seating option. **What do you dislike about TicketSpice?** We have not had any major issues. I think our seating structure is a bit more complicated than most. Our venue includes, reserved seating, general admission, seat holds, coupons, and groups. The reserved seating process could be a little more robust but we are still able to accomplish our goals. **What problems is TicketSpice solving and how is that benefiting you?** In the past we have been fully general admission. But as we have grown we needed to implement reserved seating to be able to accomodate more people. More patrons = greater revenue. ### 4. Great experience with customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about TicketSpice?** The instant chat messaging with video tutorials is always so nice **What do you dislike about TicketSpice?** sometimes it doesn't seem super user friendly **What problems is TicketSpice solving and how is that benefiting you?** makes ticketing much easier, with coupons, discounts, refunds, and the reports are great. ### 5. TicketSpice has been a huge help to my upcoming event! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about TicketSpice?** I loved the ease of use. I loved the customer service help when I got stuck. No question was too small or too big for the team to jump in and give me help. It made creating my ticketing page seamless and useful for my upcoming event. I would tell anyone looking for ticketing software to check them out! And, users only pay when tickets are purchased, so I was receiving help without paying for it. Seemed unreal. **What do you dislike about TicketSpice?** The only downside was that I have a graphic design background and I found that some of the templating was constrictive. I didn't like some of the way spacing fell on the templating and I wasn't able to fully adjust to the level of nuance that I wanted to achieve. **What problems is TicketSpice solving and how is that benefiting you?** It helps me get the word out about our event in a very cost-effective way. It's benefitting me by helping me keep my budget in check. ### 6. Fantastic Ticketing Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about TicketSpice?** Setting up your ticketing experience is incredibly easy and the look and feel of the system is very high end and not what self-ticketing systems in the past looked like, which tended to be pretty low-end. The style enhancements offered upgraded the event experience for the ticket buyer. The other incredibly fantastic experience has been the customer service. The team is quick to respond to your questions and will make short videos showing you how to customize or implement what you need on your site so you don't have to translate the information in any way. They also have excellent marketing elements that allow you to create content that is optimized for social media. **What do you dislike about TicketSpice?** The only downside is the information I needed onsite was indeed available but its navigation to it was more difficult than expected. For example, I needed to find out how many tickets scanned and how many had checked in for each category and that information is a tad buried and hard to find quickly. It would be great if the UI for Onsite was arranged differently. **What problems is TicketSpice solving and how is that benefiting you?** We needed to sell tickets for an event and wanted to make it look as if it was being ticketed by a Presenter and not homemade. We needed access to the ticket revenue quickly and were super impressed deposits from TS were made daily. thank you! Plus, appreciated having the lowest in ticket fees around. ### 7. Incredibly intuitive tools AND great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Alan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2024 **What do you like best about TicketSpice?** The ease. I have never used a service like this before and was intimidated about getting started. I had it first page up and running in no time. When I did have a question, Trey was there with the answer on no time. **What do you dislike about TicketSpice?** Honestly, the only problem I've had is work WePay. Hoping that is resolved now. **What problems is TicketSpice solving and how is that benefiting you?** We've only sold paper tickets by hand before, with all the accounting problems that can come with that. Not to mention being limited to friends and family to build our audience. TicketSpice has eliminated the accounting and made it possible to reach a while new audience. ### 8. Top notch customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about TicketSpice?** I love how customizable the ticket pages are - you can make it match the vibe of whatever event you're hosting. I also find the page builder to be extremely intuitive. The customer service offered through the char feature is extremely helpful. IN particular team member Key has gone above and beyond to help me find work arounds for some quirky needs we have. **What do you dislike about TicketSpice?** Some of the features I had gotten used to with our last ticketing service are not available. In particular, not having reminder emails available for recurring events is unfortunate and aggrivating. **What problems is TicketSpice solving and how is that benefiting you?** Ticketspice is a one stop shop for event registration and selling tickets. We were previously using Eventbrite until they raised prices - I wish we had switched earlier! ### 9. Great customer support via online chat and email when questions or problems arise **Rating:** 4.0/5.0 stars **Reviewed by:** Seymour P. | Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about TicketSpice?** The online web interface is fairly good, the app for ticket check in works well. Good support documentation but better support from experienced staff when questions or problems arise. **What do you dislike about TicketSpice?** There are some issues with the usability of some advanced features such as Actions (logical conditions for tickets). **What problems is TicketSpice solving and how is that benefiting you?** Method of selling different ticket types for an annual event ### 10. Great ticketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about TicketSpice?** I like the ease of setting up the platform. **What do you dislike about TicketSpice?** There are a few quirks but your help desk has recommended good alternatives. **What problems is TicketSpice solving and how is that benefiting you?** I like having control over the ticketing. Not waiting for a team member to help and make changes. **Official Response from TicketSpice Team:** > Thanks so much for sharing that feedback. Our help center is absolutely a great resource. We also offer free live support 7 days a week from a fantastic and competent Customer Success team. We invite you to contact us anytime with questions at team@ticketspice.com. Thanks for being a customer! ### 11. User friendly, with extremely helpful and quick to respond assistants available via chat. **Rating:** 5.0/5.0 stars **Reviewed by:** Trilla R. | Executive/Artistic Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about TicketSpice?** Being able to design our own landing page, and the addition of ticket categories. For instance: Season tickets, Single tickets, Student tickets. **What do you dislike about TicketSpice?** Occasionally, navigating the more detailed set up procedures requires some guidance. But during business hours, someone is always quick to respond and offer assistance! **What problems is TicketSpice solving and how is that benefiting you?** Cost effective ticketing program, user friendly! ### 12. Best Ticketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** molly j. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about TicketSpice?** ease of use and ease of support ftom the Ticket Spice Team **What do you dislike about TicketSpice?** no big issues of dislike. a few of the things i need to do can be a little hard to find, but a google search always helps since their online support is so good **What problems is TicketSpice solving and how is that benefiting you?** ease of setting ticket tiers and conditions. ### 13. Ticket Spice is Unmatched in the Charity Event Ticketing Field! **Rating:** 5.0/5.0 stars **Reviewed by:** Jill H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about TicketSpice?** Ticket Spice is so easy to use, either for seasoned veterans like myself or people who are new to the fundraising scene! The customer service is UNMATCHED!!! Amazing!! My donors who attend my ticketed events enjoy the ease of use in registering! Ticket Spice charges the lowest transaction fees of any other of the online competitor sites. **What do you dislike about TicketSpice?** i do not dislike anything about TicketSpice! **What problems is TicketSpice solving and how is that benefiting you?** As a Development Professional of 20-plus years, nothing has ever compared to the ease of use for me and also for my registrants when it comes to Ticket Spice! ### 14. Mostly OK, though not that intuitive to get around. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about TicketSpice?** Designing the poster, sharing it online with Facebook. **What do you dislike about TicketSpice?** Not easy to figure out how to get around the site. Also, a glitch happened a few weeks into the campaign where the numbers of tickets a customer could buy was set to ZERO. Not sure if I did this or it happened within the site, but it was three-four days before I was alerted--by a customer. I feel that the system should be able to flag this. **What problems is TicketSpice solving and how is that benefiting you?** It's fairly easy for customers to use. The charge isn't that high. ### 15. Great Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2024 **What do you like best about TicketSpice?** We use tocketapice to retail tickets to our Maple Syrup Experience and Outdoor winter activities. After trying several systems ticketspoce has been the most flexible and customizable. Setup has been relatively easy and we have been able to do special bookings, custom links for groups, coupons, discounts, endless reports. Although support isn't always love they do respond quickly. They have always found a suitable answer quickly. We appreciate that there system hasn't needed any odd workarounds to find solutions. Every system we tried before this wasn't a viable solution. Payments are processed quickly and the fees are reasonable. **What do you dislike about TicketSpice?** Fees are higher than some competitors fees. **What problems is TicketSpice solving and how is that benefiting you?** Prepaid digital tickets and event registration. Time allotments, max capacity, coupons, discounts, peak times, custom booking rules, group links, stripe integration. ### 16. This was our first time using Ticket Spice. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about TicketSpice?** The most helpful thing was that there was always someone waiting to help. Clicking the help button got me a person and not a bot. If there would not be someone to help right away, due to a staff meeting or such, It would tell you they would be back in 30 minutes, or whatever the case may be. Key would send me a helpful video using my own ticket page to walk me through the steps to fix my problems! Outstanding! **What do you dislike about TicketSpice?** The size of the printed tickets from home was 2 pieces of paper, I adjusted my print settings and got it to fit on one page, but several people still commented on the inconvenient size. Also, users had trouble purchasing tickets on their phones and would call me for assistance. It may just have been a problem with the older generation. **What problems is TicketSpice solving and how is that benefiting you?** I am not aware of problems. ### 17. Our small staffed non profit has easily embraced our use of TicketSpice. **Rating:** 4.5/5.0 stars **Reviewed by:** Laura B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about TicketSpice?** The platform is more intuitive than other online ticketing platforms that we have used. Additionally, the customer support has been wonderful in scope, patience, and friendliness. **What do you dislike about TicketSpice?** I am not sure, yet. I still feel like a newbie on the platform and most of my frustrations are likely caused by me. **What problems is TicketSpice solving and how is that benefiting you?** Ease of use to set up ticketing. Financial reports are well organized and meet industry standard. Increase safety of our events. ### 18. Smooth. Clear. Easy for all! **Rating:** 4.5/5.0 stars **Reviewed by:** Todd S. | Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about TicketSpice?** The platform allows you to design a clean and easy page. The checkout lets you customize all fees and give clarity to the customer. **What do you dislike about TicketSpice?** It's tough to edit on a mobile device. Best to use desktop **What problems is TicketSpice solving and how is that benefiting you?** Getting tickets to clients and on their phone ### 19. Best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Yu Ru Y. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about TicketSpice?** I like Ticket Spice because they are always there for you for anything you need ! Nomatter day or night and weekdays or weekends or even holidyas! **What do you dislike about TicketSpice?** None of the dislike for them. If i have to say maybe more guide tips on the website will help. **What problems is TicketSpice solving and how is that benefiting you?** They generate the report for my eatser buffet tickets sale. And it really helps a lot for my work to process! ### 20. Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Luke H. | Chief Innovation Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about TicketSpice?** I love the ability to design a page to promote our event and to create tickets with dynamic pricing. And the cutomer support team rocks! **What do you dislike about TicketSpice?** Nothing at this time. Don't make me type more if I don't want to. **What problems is TicketSpice solving and how is that benefiting you?** Managing training classes. ### 21. Ticketspice is a great alternative to other ticket sites **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about TicketSpice?** Ticketspice is a great site when your looking for a user friendly cheaper ticketing service. It does lack some of the features that other sites offer, but also saves you on ticket fees. It is a great place to start selling tickets today, and can be up running within minutes, **What do you dislike about TicketSpice?** I would prefer them pre-remit taxes like a few other ticketing sites do. This only becomes a problem when tickets sell in multiple states. There also seems to be a problem with overseas people using the site to test fake credit cards **What problems is TicketSpice solving and how is that benefiting you?** Helps as a low cost ticketing website ### 22. Great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about TicketSpice?** I had a few questions while I was setting up my page, so I used the chat, and in minutes, Phillip responded with helpful and easily implemented advice. Never had such prompt response on an app like this. **What do you dislike about TicketSpice?** I don't find the set up particularly intuitive, but there are great help articles and videos available. **What problems is TicketSpice solving and how is that benefiting you?** Reserved seating module is awesome! ### 23. Very easy to use and track for tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley C. | LMSW-IPR, CFLE, Alternative Dispute Resolution, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about TicketSpice?** Does everything I need, and then some. Ticketspice has really helped us up our game, and is easer to use than other similar platforms and more comprehensive. **What do you dislike about TicketSpice?** Takes some learning, but once you had it down it's been great for us for several years. **What problems is TicketSpice solving and how is that benefiting you?** Registration for seminars. ### 24. Quick response to questions **Rating:** 4.5/5.0 stars **Reviewed by:** Tanya C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about TicketSpice?** Easy to use platform, Meets all of our organizations needs. Customer service is able to quickly anser questions. Works well without database platform. **What do you dislike about TicketSpice?** Would love to be able to see reports without having to download the information. **What problems is TicketSpice solving and how is that benefiting you?** We are able to have quick and easy registrations for events ### 25. Ticketspice helped us grow our attendance **Rating:** 5.0/5.0 stars **Reviewed by:** Christine F. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about TicketSpice?** Very accessible, resolve issues quickly, easy to work with. **What do you dislike about TicketSpice?** comparing the progress of pages year to year **What problems is TicketSpice solving and how is that benefiting you?** Increasing ticket sales by using tools like drip campaign and texting **Official Response from Eric Unterberger:** > Hey Christine, thank you so much for your kind review! I just wanted to share real quick that we have the ability to easily integrate with Quickbooks by using our Zapier integration features. I've linked a short how-to video on this below :) As always, if you need any help along the way, our dedicated Solutions Team and Account Managers are here to answer any questions you may have. How to use Zapier Automations with TicketSpice video link: https://www.youtube.com/watch?v=NNcVprjmQoU You can also email team@ticketspice.com if you have more questions about integrating TicketSpice with Quickbooks via Zapier. Sincerely, Eric ### 26. Key from TicketSpice provided great service… **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about TicketSpice?** Pretty responsive customer service overall. You type your question in and within 5 to 10 minutes you have a response and can continue chatting. **What do you dislike about TicketSpice?** Not the most user-friendly platform. Not as straightforward as I would like sometimes. But overall, I am satisfied with the service. **What problems is TicketSpice solving and how is that benefiting you?** Creating a ticketing site for our events, monitoring sales, guests, and helping us check in guests at the box office. ### 27. Wonderful Customer Care and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about TicketSpice?** I like that Tikcet Spice provides templates and one can simply plug in information. However, being new to creating forms Ticket Spice provides incredible customer service through online chats. I appreciate that they are will to send vidoes instead of directing me to an article. Mr. Key has been especially helpful throughout this season... THANK YOU! **What do you dislike about TicketSpice?** One aspect is that when we have simultaneous events the payout are lumped together. **What problems is TicketSpice solving and how is that benefiting you?** It is helping me not create duplicates on our member engagment system. ### 28. Super Helpful! **Rating:** 4.0/5.0 stars **Reviewed by:** Cornelia W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2024 **What do you like best about TicketSpice?** The customer support is fantastic, the team is very helpful and quick to respond. The person supporting me --Key-- was also very pleasant to chat with. **What do you dislike about TicketSpice?** It's a little bit difficult to use at first if you don't have a lot of experience with different platforms like this. **What problems is TicketSpice solving and how is that benefiting you?** TicketSpice offers a fully customizable ticketing platform that fits our brand better than anything else we've seen. ### 29. I was inexperienced, but achieving big things now. **Rating:** 4.0/5.0 stars **Reviewed by:** Steve F. | Membership Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about TicketSpice?** TicketSpice is very efficient in what it helps event promoters do. Once i created my page and initiated the sales, I could easily sit back and watch our objectives come true. **What do you dislike about TicketSpice?** Some aspects of the platform are not as intuitive as I would have liked, since I'm not a real techy person. Building my ticket page and then the look of the ticket themselves is a little more difficult than I would have liked. **What problems is TicketSpice solving and how is that benefiting you?** TicketSpice has improved the efficiency of our ticket sales. Plus, it has helped us "lead" our ticket buyers into the 21st century with advanced ticket sales online. Before now, we could only sell paper tickets through the local Chamber of Commerce office or at the door. Now we can sell to anyone anywhere any number of days before the actual event. ### 30. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Karen S. | Beauty Guide, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2024 **What do you like best about TicketSpice?** You don't need an It degree to navigate the site. When I do have questions, Trey has always been prompt and helpful with his responses. Great customer service!! **What do you dislike about TicketSpice?** No downsides noted at this time!! We have been using it for almost a year and haven't had any issues. **What problems is TicketSpice solving and how is that benefiting you?** We don't have to manage paper tickets ### 31. Great platform, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about TicketSpice?** Fast payments, control panel easy to navigate **What do you dislike about TicketSpice?** No live customer service over the weekend. **What problems is TicketSpice solving and how is that benefiting you?** Let's you create your event and event map. Seating chart is accurate, works well. **Official Response from TicketSpice Team:** > Hi there thanks for taking the time to share your experience! We wanted to reach out and let you know that we do have support available 7 days a week now in TicketSpice. The team is available on Saturdays from 7 am - 3 pm PST and Sundays from 8 am - 4 pm PST through the chat! ### 32. Very helpful & user friendly ticketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Alaina Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about TicketSpice?** I like that it's user friendly, and when I do have questions there is always someone knowledgeable who respinds quickly to assist. **What do you dislike about TicketSpice?** I can't think of anything at the moment. **What problems is TicketSpice solving and how is that benefiting you?** Creating and managing tickets, coupons, and attendance for my events ### 33. Great Product for your Event Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about TicketSpice?** I appreciate that the fees associated with the price of a ticket are reasonable, and do not create a big strain on either the vendor nor the customer. **What do you dislike about TicketSpice?** At this time, I do not have any complaints. **What problems is TicketSpice solving and how is that benefiting you?** It solved the issue of how to sell tickets to my customers, and how to do it in a way that does not incur excessive fees for either us or our customer. It allowed more customers to purchase tickets to our event, making it more successful. ### 34. New Customer Experience with Ticketspice **Rating:** 5.0/5.0 stars **Reviewed by:** Liv M. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about TicketSpice?** The onboarding process was great with Jordan and Jonnie. Support has been awesome! Key was great **What do you dislike about TicketSpice?** Nothing at the moment- we are brand new to using **What problems is TicketSpice solving and how is that benefiting you?** Ease of ticketing ### 35. Staff is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Deirdre N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2024 **What do you like best about TicketSpice?** The help desk is especially helpful. They are always quick to understand for dilema and getting answers to my questions. They are also very friendly. **What do you dislike about TicketSpice?** I sometimes have trouble navigating all the aspects of the site. There seems to be a bit of a learning curve, but because the staff is so knowlegable and friendly, I always find answers to my issues. **What problems is TicketSpice solving and how is that benefiting you?** They have helped in making pay what you can tickets available, which is great for us as we try to make less barriers for the public to attend shows. ### 36. Effortless Convenience with Ticket Spice **Rating:** 5.0/5.0 stars **Reviewed by:** Kynze L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about TicketSpice?** I absolutely love what I've seen so far with TicketSpice. It has completely transformed the way we manage ticketing for our events. Before discovering this company, we thought we could do it all ourselves wasting time and money on building our own software. It was a constant headache and took away valuable time and energy that we could have been using to plan and organize the actual event. In the world of being short-staffed, TicketSpice has SAVED us. (and I'm not being dramatic ;) ) THANK YOU DAVE + TEAM! Highest praise from me. **What do you dislike about TicketSpice?** That we're not close friends with the staff ;) These folks are awesome and so dedicated and seem excited to do their job and we respect that so much! **What problems is TicketSpice solving and how is that benefiting you?** Time Management + Energy! It allows us so actually take more time planning the event and making it better! ### 37. Bank transfer issues **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about TicketSpice?** Price is very good. Client support is awesome **What do you dislike about TicketSpice?** No complaints. Very happy with the service **What problems is TicketSpice solving and how is that benefiting you?** We Pay continually declining/clawing back my deposit. After 4 attempts TicketSpice got to the bottom of the issue. I think it was a glitch with We Pay. All is good now. ### 38. Perhaps the best customer service experience I've ever had. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about TicketSpice?** The TicketSpice platform is robust and relatively straightforward to use. What has truly set them apart has been the customer support experience, however. Every support person has been quick to answer, respectful, and goes the extra mile to help. **What do you dislike about TicketSpice?** There are far more features than I need for my purposes in a nonprofit, so sometimes it is hard to find what I need. Additionally, the page for creating page actions is cumbersome and could be redone. **What problems is TicketSpice solving and how is that benefiting you?** TicketSpice is enabling me to collect registrations for an event, important data, and payments in a streamlined experience for users. ### 39. Westchester 74 reunion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about TicketSpice?** Cost is great compared to other options. Great support staff who helped me edit my created site. **What do you dislike about TicketSpice?** Need some additional options in creating sites **What problems is TicketSpice solving and how is that benefiting you?** Reunion for high school and taking management of tickets out of an excel spreadsheet and emails. ### 40. Best ticketing platform for real event hosts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2024 **What do you like best about TicketSpice?** The configurability and ease of use of the product, allowing me to build robust experiences with more creative monetization models that Eventbrite, Luma, and Partiful could not support. The customer support team is amazing! They spend so much time in writing the online help center guide, answering one-off questions, and being available to screen share and troubleshoot problems -- especially Alex T! **What do you dislike about TicketSpice?** Early but not expansive API integration access. I wish I could do more with reading and writing to their system programmatically. I wish there were more integration software and hardware partners, such as bookkeeping. **What problems is TicketSpice solving and how is that benefiting you?** Monetizing my IRL networking community. By being so configurable, I am able to create interesting programs that are monetized. ### 41. Great platform with easy access and tools **Rating:** 5.0/5.0 stars **Reviewed by:** Tamer M. | Senior Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about TicketSpice?** Great tools, great customer support, and help **What do you dislike about TicketSpice?** Nothing, but the payment process could be easier **What problems is TicketSpice solving and how is that benefiting you?** customer support is great ### 42. My Ticket Spice experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Jaycent G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about TicketSpice?** The Ticket Spice system is very easy to use and they offer a great client support system. **What do you dislike about TicketSpice?** The Ticket scanning software could use some fine tuning. **What problems is TicketSpice solving and how is that benefiting you?** Ticket sales and reporting features help us knowing which direction we should go in the futurre. ### 43. Amazing customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about TicketSpice?** Ease of use on user and admin side. Excellent customer service. Well thought out super user friendly configs **What do you dislike about TicketSpice?** Inability to view monthly classes for recurring event dates. **What problems is TicketSpice solving and how is that benefiting you?** Clunky back end interface. Difficulty loading schedule. ### 44. New User **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about TicketSpice?** The technical support was great one they're logged in **What do you dislike about TicketSpice?** Seems like theres still some room for improvemnt for android users no technical support for East Coast Users **What problems is TicketSpice solving and how is that benefiting you?** I had several problems app for purchasing items at the event, being able to send text through ticketspice platform, setting up coupons, font selections etc ### 45. Great system, easy maneuver, and no hassle set up. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about TicketSpice?** How easy it is to creat a ticket page and easy to edit. **What do you dislike about TicketSpice?** Can't find anythign that i can say i dislike yet. **What problems is TicketSpice solving and how is that benefiting you?** Registration, boxing office, easy operation to teach staff on usage. ### 46. Ticketspice works really well for our needs. It allows us to provide tickets to all our members. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about TicketSpice?** I like that You can customize every event. **What do you dislike about TicketSpice?** QR code for every event is not needed . **What problems is TicketSpice solving and how is that benefiting you?** It allows me to customize and gather all the information I need. I'm able to run reports as needed. ### 47. I used TicketSpice for my Banquet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about TicketSpice?** It's eThe easy to setup. The ssupport is outstanding. It is also very user friendly. **What do you dislike about TicketSpice?** Adding table without assistance. I was impressed by that being my only issue. **What problems is TicketSpice solving and how is that benefiting you?** It mainstreams the entire process. It allows you to register buyers, send them tickets and scan the tickets for seating. It solves three problems that sometime lead to human error. ### 48. Reservations are a breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** joyell b. | Senior Food & Beverage Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about TicketSpice?** Allows the guest to make their own reservations and is easy to use for those who are not too tech savvy, the customer service and help features are amazing. **What do you dislike about TicketSpice?** I just wish the landing page showed the time of the reservation instead of having to look at each reservation to see the time. **What problems is TicketSpice solving and how is that benefiting you?** The ease of the reservations and collecting money up front! ### 49. Our experience has been amazing, we definitely upgraded! Our team loves Ticket Spice! **Rating:** 4.5/5.0 stars **Reviewed by:** Dustin F. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about TicketSpice?** Ticket Spice's scanning app capabiltites and smooth Box Office app are way better than what we came from. We also enjoy the analytics pages which help us know what to expect for the day! **What do you dislike about TicketSpice?** There aren't many things to dislike aboutTicket Spice. The Ticket Spice Team Summit fell on the same weekend as our implementation, so a heads up about that would have been ideal. As it felt like we were on the back burner a bit and had to have some tough conversations with our guests that could've been avoided. **What problems is TicketSpice solving and how is that benefiting you?** Ticket Spice solves a previous buggy app problem, and also a credit card reader issue we had. The Season Pass feature has been benficial to us as that is something we previously had to update manually. We are benefiting from the ease of entering new events. ### 50. great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about TicketSpice?** -really good, quick customer support -Ticket scanning works well even offline -minimal fees to customers buying tickets **What do you dislike about TicketSpice?** -venue builder was tricky to use -having to pay extra to email ticket buyers **What problems is TicketSpice solving and how is that benefiting you?** -being able to sell both general admission & reserved seat tickets -low online fees -offline ticket scanning ## TicketSpice Discussions - [What is TicketSpice used for?](https://www.g2.com/discussions/what-is-ticketspice-used-for) - [Anyone else having trouble getting paid?](https://www.g2.com/discussions/anyone-else-having-trouble-getting-paid) - 1 upvote - [W](https://www.g2.com/discussions/ticketspice-w) - 1 upvote - [View TicketSpice pricing details and edition comparison](https://www.g2.com/products/ticketspice/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+07%3A08%3A05+-0500&secure%5Bsession_id%5D=07c63b4a-58cd-43b0-8f5a-e14dd6ee1e06&secure%5Btoken%5D=a95fa9cc0d6f73477cbf3b3229b8be96c71775dd9283fa9189ba2fde1e5b4152&format=llm_user) ## TicketSpice Integrations - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Base](https://www.g2.com/products/base-2026-03-11/reviews) - [Benchmark Email](https://www.g2.com/products/benchmark-email/reviews) - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Copper](https://www.g2.com/products/copper/reviews) - [Emma](https://www.g2.com/products/emma-live-emma/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [Float](https://www.g2.com/products/float/reviews) - 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Print-at-Home - Mobile Access - Customizable Reports - Barcode/Ticket Scanning - Drag & Drop - Reserved Seating - Mobile Ticketing - Activity Dashboard - Sales Reports - Point of Sale (POS) - Customizable Forms - Ticket Brokering - Surveys & Feedback - AI Copilot - GDPR Compliance - Billing & Invoicing - Event Calendar - API - Multi-Currency - Cross Selling Functionality - Data Import/Export - Seating Map - Real-Time Notifications - Confirmations/Reminders - Kiosk Ticketing - Dynamic Pricing - Email Marketing - Ticket Reservations **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Barcode/Ticket Scanning - Activity Dashboard - Alerts/Notifications - Event Scheduling - Customizable Forms - Mobile Access - Drag & Drop - Reporting & Statistics - API - Surveys & Feedback - Event Ticketing - Customizable Templates - Confirmations/Reminders - AI Copilot - Customizable Reports - Customizable Branding - Real-Time Updates - Event Calendar - Floor Plans & Maps - Commenting/Notes - Event Tracking - Email Marketing - Gamification - Reporting/Analytics - Lead Capture - Badge Printing - Self Check-In/Check-Out - Data Import/Export - Seating Map - Offline Access - Real-Time Data - Multi-Language - Real-Time Notifications - Guest List Search - Attendee Profiles - Email Reminders - QR Codes - Attendee Segmentation - Engagement Tracking - Customizable Fields - Data Synchronization - Attendance Tracking - Data Security - CRM - Self Service Portal - Print-at-Home - Reserved Seating - Mobile Ticketing - Sales Reports - Point of Sale (POS) - Ticket Brokering - GDPR Compliance - Billing & Invoicing - Multi-Currency - Cross Selling Functionality - Kiosk Ticketing - Dynamic Pricing - Ticket Reservations ## Top TicketSpice Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews) - [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) - 4.8/5.0 (195 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)