--- title: TicketSpice Reviews meta_title: 'TicketSpice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 420 reviews by the users' company size, role or industry to find out how TicketSpice works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 420 scale: '5' date_modified: '2026-08-10' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # TicketSpice Reviews **Vendor:** Webconnex LLC **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.8/5.0 **Total Reviews:** 420 ## About TicketSpice Ready to see why the spice is so nice? At TicketSpice, we make selling tickets online and onsite super simple. Our user-friendly platform helps you make pages that are customizable to match your style. At just $0.99 per ticket, you’ll save big while giving your guests a great experience. We’ve got all the bells and whistles you need: full branding control, timed ticketing, reserved seating, mobile scanning, options for selling merchandise, and more. Say adios 👋 to those pricey platforms that slap their logo all over your tickets and pages. With TicketSpice, you’re in charge of the entire ticketing experience. Join over 50,000 happy customers who have been rocking their events and attractions with us for almost 18 years.🤘 ## TicketSpice Pros & Cons **What users like:** - Users commend TicketSpice for its **responsive customer support** , consistently providing timely and effective assistance whenever needed. (30 reviews) - Users value the **responsive customer service** of TicketSpice, providing exceptional support even during weekends. (26 reviews) - Users value the **helpful support** from TicketSpice, enhancing their experience with efficient ticketing solutions and personal service. (23 reviews) - Users appreciate the **ease of use** of TicketSpice, finding it intuitive and straightforward for ticketing needs. (22 reviews) - Users value the **quick response time** of TicketSpice, enhancing support and overall event management efficiency. (13 reviews) - Setup Ease (11 reviews) - Easy Setup (10 reviews) - Customization (8 reviews) - Affordable (7 reviews) - Efficiency (7 reviews) **What users dislike:** - Users find **limited customization options** with TicketSpice, especially in mobile and seat management features. (6 reviews) - Users often face **ticketing issues** related to clunky reporting systems and complicated seat management, impacting usability. (6 reviews) - Users find **learning TicketSpice challenging** , especially for those unfamiliar with technology and its various features. (5 reviews) - Users express frustration over **missing features** like accurate reporting and HTML customization for enhanced tracking. (5 reviews) - Users experience **software bugs** , particularly with Android apps and issues when adding content or with subscription tickets. (5 reviews) - Users find the **payment process complicated** , preferring a simpler setup and lump-sum payouts after events. (4 reviews) - Difficult Setup (3 reviews) - Event Management (3 reviews) - Users find the **learning curve confusing** , especially when navigating specific areas and tasks within TicketSpice. (3 reviews) - Payment Processing (3 reviews) ## TicketSpice Reviews ### 1. Top Notch Support - Platform Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about TicketSpice?** The support via the website chat was superb and prompt, even after hours. I like the easy functionality of the platform and the easy customizations. Coming from Eventbrite and ETIX, this is a breath of fresh air and economically much friendlier! The customer (Ticket buyer) insurance is a game changer, never seen this before but we really like it. This is my 4th online ticketing system and by far the best. One very important topic for us is the ability to provide a two day ticket. We offer a discounted two day ticket to our customers and it's important to be able to validate each day with the scanner and Ticket Spice has an easy solution and works perfect. It was so important that we would not have joined Ticket Spice if we could not do this. Some other platforms either do not offer it or it's a big hassle, so thank you for this feature! We look forward to workign together for a long time. **What do you dislike about TicketSpice?** Lack of phone tech support, it's chat only. Although it's been easy so far with the chat support, the ability to call during business hours for something urgent would be helpful. Other than that, I have not found other negtives... **What problems is TicketSpice solving and how is that benefiting you?** Ease of use and time saving. The ability to make a 2 day ticket and scan each day for validation so we can continue to offer a 2 day discount ticket to our customers. ### 2. Fast and helpful customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Brenda C. | Event Organizer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about TicketSpice?** TicketSpice has great customer service. It's pretty easy to set up an event and get tickets on sale in a short amount of time. When I had a question it got answered by customer support right away. **What do you dislike about TicketSpice?** Some of the tools on the platform are hard to find, sometimes I know something I want to do but I have to search a support article to find out where to look to do it. It takes a little while to get familiar with all the features and where to find them. **What problems is TicketSpice solving and how is that benefiting you?** TicketSpice allows us to easily sell tickets online **Official Response from TicketSpice Team:** > Thanks so much for sharing your experience! Our team is always here to help be your guide and help answer questions you might have or help point you in the right direction to expedite your setup process. We work to make the UI as intuitive as possible with the layers of functionality it offers. And our team makes itself available free of cost to support you along the way. ### 3. So easy you will wonder how they do it!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Sherri M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about TicketSpice?** The ease of set up as well as how simple it is for our fans to buy tickets make Ticket Spice our best decision yet! Onboarding was smooth and initial set up was a breeze. The customer service is friendly and helpful. The folks working the gate tell me it is MUCH easier than our previous platform. We have the ability to customize the ticketing options, coupon codes, and we can even add the ability for our fans to donate to the causes we support. The fans buying the tickets tell us it is simple and easy. Honestly, it is so easy I really wonder why this is not the universal ticketing platform for EVERYTHING! **What do you dislike about TicketSpice?** I have not found a downside yet and frankly I do not expect to! **What problems is TicketSpice solving and how is that benefiting you?** We wanted to go cashless and also use a platform that allowed us to customize the tickets, the coupon codes and the entire user experience. We also needed something user friendly because we have volunteers on game day and we don't have much time to train them! ### 4. The best documentation and support of any software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about TicketSpice?** Their support is fast, detailed, and multi-media effectively cutting down significantly on set up and new user training. **What do you dislike about TicketSpice?** Chat bot is sophisticated but can give incorrect information sometimes. **What problems is TicketSpice solving and how is that benefiting you?** Reporting, tracking, and waiver signing for corporate events. Seamless and intuitive registration and ensures compliance. ### 5. Fast and Efficient Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about TicketSpice?** The ease of setting up a webpage and the support on demand. **What do you dislike about TicketSpice?** I can't think of any downsides. It has been great. **What problems is TicketSpice solving and how is that benefiting you?** I couldn't figure out how to make different types of tickets on the same event. This helped us adjust our ticketing for different people. ### 6. Delievers everything we needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about TicketSpice?** Multiple events can be arraged and on sale at the same time and each event has their own events page. The site is easy to use and learn, without any online ticketing sales experience. Several ticketing options, which makes it the best fit for the company I work for. I checked out other platforms and Ticket Spice far exceeded them all! My expectations were exceeded! I highly recommend them if you are selling tickets online. **What do you dislike about TicketSpice?** I ended up with two accounts, one was able to be verified for payouts, the other has been unsuccessful. When trying things out, I was able to create an event with the exact parameters I needed, but it is on the other account. I would really just like the other account removed, so it will be easy for my staff to understand when I train them. I will say that when I contacted customer service about this, I got a prompt and clear answer. EXCELLENT customer service!!! **What problems is TicketSpice solving and how is that benefiting you?** To date, we have created, printed, cut and sold tickets to various events at the community I manage. As a 55+ community, people complain about the lines for ticket sales or argue about seating options. Online ticket sales will remove this traffic from the front desk and free up the staff to work on other projects. ### 7. Full-featured and Customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about TicketSpice?** I love that TicketSpice gives so many options to customize the online experience for our customers. It can handle just about any special circumstance we can think of. It was very easy to set up a professional-looking site with just a few clicks. **What do you dislike about TicketSpice?** I wish that it would come with a native landing page to direct users to all upcoming events. **What problems is TicketSpice solving and how is that benefiting you?** We really needed a platform to support assigned seating with flexible options for designing a seating layout. Since our theatre is a black box, every show could be different. ### 8. User friendly, helpful support **Rating:** 5.0/5.0 stars **Reviewed by:** Grace W. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about TicketSpice?** I appreciate how intuitive the system is, it is very simple to set up my ticketing options. **What do you dislike about TicketSpice?** I wish it were easier to see how many tickets I have sold for a specific event for a specific day. I wish that information was just listed clearly rather than having to go through a drop-down menus. **What problems is TicketSpice solving and how is that benefiting you?** Tickets price allows guests to purchase tickets in advance from my website. ### 9. Great Event Registration Platform for Small Biz **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren Elizabeth Cannady B. | Owner | Health & Wellness Business, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2024 **What do you like best about TicketSpice?** The customer service is top notch. I've had a ton of questions and each time, the team has been super helpful and attentive. They have great material to guide you through the account process. **What do you dislike about TicketSpice?** I'd really like to be able to choose a payout date so it's one lumpsum after the event has completed. Currently, it pays out every Wednesday and can get a bit confusing in my account with several small payments. **What problems is TicketSpice solving and how is that benefiting you?** It's helping me get started in the event scene without worrying about a huge software overhead. By cost sharing fees with registrants, I'm able to keep my fees extremely low. ### 10. A great service **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about TicketSpice?** Creating your page and selling your tickets is a breeze with TicketSpice but my most favorite thing about TicketSpice is the technical support. If you have a question or an issue, they answer right away and get you through it. I've had Alex help me twice and I'm always so happy that my questions get answered and my issues fixed. Most of the time the issues occur because of some instruction I didn't follow, but Alex and the other support staff never make me feel bad. They are awesome!! **What do you dislike about TicketSpice?** I don't think there is a downside. I had some confusion setting up my page for the second year of using TicketSpice for my event, but I don't think it is the fault of TicketSpice. I think I probably didn't fully read the instructions. **What problems is TicketSpice solving and how is that benefiting you?** This year we figured out how to use the scanner app and that is going to make getting people into our event so fast and easy. ### 11. Easy to use and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan L. | Founding Member, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about TicketSpice?** Hard to beat the simple pricing structure. No hidden fees. Also, it was very easy to set up the event. The customer service chat was very fast in responding. I was able to connect to a live person every single time. No chat bots! **What do you dislike about TicketSpice?** I think TicketSpice should be its own separate company. Having to select Ticketspice from a menu of four other companies was confusing. **What problems is TicketSpice solving and how is that benefiting you?** TicketSpice was able to provide a professional and secure place for our 150 Club Members to easily purchase tickets to our upcoming event. We had 5 different ticket levels, and TicketSpice was able to navigate that, as well as using Actions to hide certain Tickets if a Member selected a certain Ticket. The customization was very nice. ### 12. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about TicketSpice?** Their customer service is far superior to any other service I've used. It's really easy to use their chat function and get help quickly. The interface is pretty easy to use but the times I've needed to ask a question, they were on top of it within minutes. **What do you dislike about TicketSpice?** With so many features I have trouble navigating the platform sometimes **What problems is TicketSpice solving and how is that benefiting you?** I don't have to worry about charging for tickets at the door which gives me more time to focus on my business ### 13. Very positive review for Phillip **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Founder / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about TicketSpice?** Friendly, knowledgeable and helpful staff. **What do you dislike about TicketSpice?** have to wait for custmer support, no number to call **What problems is TicketSpice solving and how is that benefiting you?** Excited about that soon I will be able to prompt any ticket requiring a signed waiver to be completed before an attendee can finish the ticket check in process. Saves time. ### 14. Unexpected Quality and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about TicketSpice?** The interface was really easy to learn and use for a first timer and the functionality available was way more that I anticipated. I was just looking to make a simpele registration page, but was able to create a full blown event site! I wasn't sure what all I should include on the page, but the features available helped me think of everything. Also, I really like the dynamic ticketing and coupon code features. I wasn't planning on doing that, but it was easy to implement so was worthwhile. Lastly, it was the extra items like making my page searchable on Google and have social media post templates I could use that really made this over the top! My page is way better than I imagined it to be and I'm sure it will result in a better turnout than I was hoping for! A shout out to Key from their customer service team who was really responsive in helping me with some questions. He even sent me a video walkthrough to help with setting up the payment processor. **What do you dislike about TicketSpice?** Setting up the payment processor was pretty confusing. I was signing up as an individual and every step was asking me for business information like EIN, legal business name, registration documentation, etc. At multiple points I had to ask if I was able to use the site as an individual or if I had to be a registered business/sole proprietorship. In the end, it was acceptable to put my personal information in the business information lines, but I was worried about being accused of falsifying information. **What problems is TicketSpice solving and how is that benefiting you?** They're solving the expensive fees charged by other event registration sites. They also solved having the necessary featureus for a quality registation including an extensive library of out of the box features for creating a single platform for registration, ticketing, promotion, and more. ### 15. The Key to my amazing Experience!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Frank T. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about TicketSpice?** I love how everyone is always available to help really quickly. I love how easy it is to scan tickets as well. Whenever I require support I just get it without any hassles. I am very satisfied with every aspect of the platform. Shout out to Key for always helping me when I get stuck because I forgot to do something or click somewhere. **What do you dislike about TicketSpice?** All is great! I have found everything to be fun about the experience and UI. **What problems is TicketSpice solving and how is that benefiting you?** To help me keep track of everyone who came in post event. I used to use gforms and that was a nightmare. Now I have everything at my fingertips. ### 16. They are always there to answer my questions **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | firefighter/emt-p, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about TicketSpice?** Ease of use and helpful with time management **What do you dislike about TicketSpice?** Nothing so far. I can't think of anything at this time **What problems is TicketSpice solving and how is that benefiting you?** Customer flow. Keep a steady flow of customers. Not to many at 1 time not to less at another ### 17. Great customer support and website customization! **Rating:** 5.0/5.0 stars **Reviewed by:** Will V. | Philanthropy Chair, Pi Kappa Phi Epsilon Chi, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about TicketSpice?** The customer support as well as the ease of use for their website customization system. **What do you dislike about TicketSpice?** Nothing comes to mind immedietly for things I disliked, however the payment processor could be a bit easier to set up. **What problems is TicketSpice solving and how is that benefiting you?** n/a ### 18. New To TicketSpice **Rating:** 4.5/5.0 stars **Reviewed by:** Lance S. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about TicketSpice?** We are in the process of opening a new business that is outside of my professional wheelhouse. My family was looking for a platform that we could use to sell tickets online. We needed one that was inexpensive and user friendly. We found TicketSpice to be both. Since signing up, we have been extremely satisfied with the amazing tech support. With no training other than the helpful start-up video, we were able to create multiple pages within the first few days of signing up. The data that is generated through the system and the number of features has been an additional plus. **What do you dislike about TicketSpice?** After only using the system for a couple of weeks, I honestly do not have any major dislikes. My biggest struggle is just learning the system and becoming a little more tech savvy. **What problems is TicketSpice solving and how is that benefiting you?** Since we opened our new venue a year ago, people have continually asked us to allow them a way to purchase tickets for events in advance. TicketSpice has finally allowed us to do this. ### 19. Ticketspice has been wonderful to work with and they're always available to help when needed. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about TicketSpice?** It's easy to use and their customer service is always stellar. Anytime I have a question, the team is ready to support and helps solve my problem the best they can. The platform is user friendly and our guests enjoy the guest experience. **What do you dislike about TicketSpice?** The only thing I would say is sometimes we have trouble with the ticketing app. Outside of that, all is good. **What problems is TicketSpice solving and how is that benefiting you?** It helps us with all our online event sales. ### 20. Great Ticketing Page Option for Farm Events **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about TicketSpice?** We have used TicketSpice for all of our events over the past 6 years and we have been very pleased with our experience. The site is easy to use, it offers many options for customization, and customer support has always been very responsive when I needed it. I have found their customer service to be outstanding, even recording video instructions for me to illustrate difficult workarounds. **What do you dislike about TicketSpice?** There have been a few times when I wished the ticket page was a little more customizable, but I have always been able to find a work around for what I needed to do. On our last ticket page, I was looking for an option to mass reschedule everyone's tickets to our rain date, but because I had set the page up with a date range, that option wasn't available. I had to manually reschedule 120 or so orders. **What problems is TicketSpice solving and how is that benefiting you?** TicketSpice is our one-stop-shop for our event ticket sales. All of our event tickets are offered only online, so TicketSpice has been a great option for us. ### 21. Excellent service and a great product **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2024 **What do you like best about TicketSpice?** I found the platform very easy to use. When I did have questions the online support was rapid and very helpful. At least once and possibly more times, support sent me a personalized video to answer my question - none of the chatbot sending you to long tedious articles to pore over which don't answer your concerns. In one key moment, I had more orders than I had seats at my venue on the day of the event.- support clarified for me in a very timely way that the additional orders were for add on merchandise. Also my box office manager was easily able to download and use the app for checkins day of the event. **What do you dislike about TicketSpice?** I didn't like that their logo showed up when I embedded their page into my sales page. However, that's a ton better than sending them to Eventbrite where Eventbrite is pushing other people's event right when my customer is deciding whether or not to buy. I also felt limited by the file size limit on the email feature and the limited formatting options. I ended up exporting all the ticket purchasers to my own ESP to be able to do what I needed to do. **What problems is TicketSpice solving and how is that benefiting you?** It helped me sell tickets in advance for a small piano recital. Doing so definitely increased revenue. ### 22. Excellent and timely customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth F. | Founder & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about TicketSpice?** First, I most like working with Alex and knowing I have an account person to connect with. Creating a new business and trying to find the best ticketing software is not easy, and he always responded to my requests timely and went above and beyond by following up. I can say it is not always the case to have a company, especially a web-based ticketing company that treats you like a human. This is my business and ticketing is how I generate revenue--the most important piece of my businesss. Alex has been helpful and I do not lose sleep worrying if I can reach him when a question arises or I get stuck. **What do you dislike about TicketSpice?** I would like to see some customization for tours. I like how FareHarbor has a calendar displays. If there's anyway to get my 2 city tours to populate 1 big calendar that would be great. **What problems is TicketSpice solving and how is that benefiting you?** Selling tickets ### 23. Best Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about TicketSpice?** I couldn't figure out a specific customization on multiple occasions, so I reached out via phone and the chat feature. The phone call was quick and easy and he answered my questions. The chat was a little slower but it's because the agent was recording personalized demos for me where we walked through my project and explained the changes. So far I haven't stumped the support team and TicketSpice has accommodated everything I've needed from an event site (and we have some complicated events). **What do you dislike about TicketSpice?** No much... I guess it's hard to budget for the expense. Because there are no upfront fees to use the software, the expenses are directly tied to how many people purchase tickets. **What problems is TicketSpice solving and how is that benefiting you?** Custom ticket levels, low fees, fully custom landing page. ### 24. Ticketspice is easy to use, a good value and the support staff is way above average. **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi G. | Registration liaison and Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about TicketSpice?** We needed a solution for events that were retreat type. TicketSpice solution had everything we needed from registration, confirmation emails, reminder emails and reports already built in. TicketSpice is also userfriendly and super easy to figure out. Their pricing was better then the competitors I researched. When I have questions the support staff is truly amazing at responding and finding solutions. **What do you dislike about TicketSpice?** I'd like more editing options when creating emails. I'd also like the ability to edit ticket field names. **What problems is TicketSpice solving and how is that benefiting you?** We needed an easy to use event registration solution. It has all the pieces of registration we needed and the price was good. We are running sucessful registrations for our events in ticketspice ### 25. Love the video **Rating:** 5.0/5.0 stars **Reviewed by:** Jetta B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about TicketSpice?** I like the responsiveness and the video explaners. SO helpful! **What do you dislike about TicketSpice?** It is a little complicated...but the video answers help. I would love to be able to get daily payouts **What problems is TicketSpice solving and how is that benefiting you?** The weekly payouts help a lot ### 26. Ticket Spice Customer Support is THE BEST! **Rating:** 5.0/5.0 stars **Reviewed by:** Haley O. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about TicketSpice?** I love how customizable their platform is. If I ever get stuck on a problem, their customer support team has been a fast and thorough, incredible help! I have had the pleasure of working with Alex Thompson, and AJ, and they have helped make my ticketing site all I dreamed of + more! Thank you so much guys! **What do you dislike about TicketSpice?** It is a trickier platform to use than other sites I have used in the past, but the amount of customization for the page, and the high level of customer support makes it well worth it! **What problems is TicketSpice solving and how is that benefiting you?** They have been able to help me build out a highly complex page with ease. Their staff is amazing! ### 27. AJ was the single best tech support I've received in over a decade in tech support, myself. **Rating:** 5.0/5.0 stars **Reviewed by:** Ben W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2024 **What do you like best about TicketSpice?** Ticketspice as a platform is great - it's obvious that a team of dedicated people are working to improve the product and services offered, continually. The thing I like most though, and why I'll fight to remain working with you all year after year, is the support I've received when I've had questions on how to make something work, or whether or not something we'd like to attempt is even possible. **What do you dislike about TicketSpice?** There isn't anything off-the-cuff that I would level as a "dislike" about Ticketspice's services or the platform itself. I could certainly add things to a wishlist for the future, but those are not things I dislike - they are things I look forward to seeing implemented, should the team feel it's best to "go in that direction." **What problems is TicketSpice solving and how is that benefiting you?** We needed event registration and Ticketspice's payment structure seemed by far the most fair and beneficial for our up-and-coming event. Now in our fourth year, the thing that keeps me coming back, is that because this is one among many things I manage for the company, having a support team that willingly helps educate me by interpreting my and my boss's requests into industry-standard language, and then helps me achieve those requests/goals by either clear step-by-step instruction FAQ links or by hands-on help in real-time. Their team treats me like I'm a member of the team. ### 28. Ticketspice review for Key **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about TicketSpice?** Ticket fees are reasonable, the platform is pretty easy to use, and the support staff has been great/quick to reply when needs/questions arise. **What do you dislike about TicketSpice?** Generating, organizing, and exporting ticket reports (like to create a list for the door) is not super obvious/intuitive and has necessitated me asking for help with this step on multiple occassions. **What problems is TicketSpice solving and how is that benefiting you?** It is now our go-to platform for event ticket sales. ### 29. Great ticket platform for small nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about TicketSpice?** TicketSpice was easy to integrate with our website. Customer support via online chat has been a lifesaver at times. **What do you dislike about TicketSpice?** We sell subscription tickets in addition to single tickets. Subscription tickets have more glitches than single tickets. **What problems is TicketSpice solving and how is that benefiting you?** Tracking ticket sales and attendance is much easier with TicketSpice. We use ticket sales data (adult, senior, student (K-12), college) to help with grant reporting, marketing, etc. ### 30. Very Good Ticketing System **Rating:** 4.5/5.0 stars **Reviewed by:** Shane M. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about TicketSpice?** Ease of Setup for the venue and the ticketing **What do you dislike about TicketSpice?** Would like to see some facility for adding HTML into the HEAD or into the section directly after to allow for better use of tracking data. **What problems is TicketSpice solving and how is that benefiting you?** Selling the tickets and taking payments ### 31. Seamless Service and Intuitive Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Gerome S. | Senior Managing Strategy Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about TicketSpice?** TicketSpice allowed me to go from account creation to ticket sales launch literally overnight. Their customer support was on hand to answer questions in moments. I plan to use TicketSpice for ongoing events now that I have experienced the platform and had great responce from those buying tickets. **What do you dislike about TicketSpice?** I have loved the service and plan to create my second event soon. I am wondering if it is possible to sell on a seating chart like other similar platforms. **What problems is TicketSpice solving and how is that benefiting you?** As a small LLC with just a few events a quarter, I needed a simple way to deliver ticketing for clients and cut out the need for them to admisiter sales. It has allowed me to add value and increase my revenue stream by cutting out the middle work. ### 32. Easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Bency B. | Leadership Trainer and Speaker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about TicketSpice?** It is very easy to use. As with anything new, it took me a while to set up my first page, but the chat was readily available and super helpful through my learning process. Since then, I set up pages with ease. The copy function is helpful, the analytics are great as well. **What do you dislike about TicketSpice?** I'm not sure, so far my experience has been good **What problems is TicketSpice solving and how is that benefiting you?** It is the registration site that I use for my classes and community events. It is easy to set up and also helps me collect emails and information on the customers I need. ### 33. Almost everything I was looking for **Rating:** 4.5/5.0 stars **Reviewed by:** Mandi H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about TicketSpice?** TicketSpice's customer service is excellent. Everytime I have had a questions they have tried to answer it quickly. I have never really waited for a response. If I come across something I think the platform should or could do they have listened and said they would add it to their list. **What do you dislike about TicketSpice?** Currently, I think their could be a better way to keep track of tables for reserved seating. I also think that when you are purchasing a ticket you should be able to hover over the table to see the number and not have to click on it. or have the table number appear in the center of the table itself. **What problems is TicketSpice solving and how is that benefiting you?** its helping me with seat assignments. Having my guests pick their own tables makes my life easier. ### 34. Lewis Adventure Farm Ticketspice Review **Rating:** 5.0/5.0 stars **Reviewed by:** Rob R. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2022 **What do you like best about TicketSpice?** TicketSpice is a reliable ticketing platform. It has outstanding options for assistance from highly qualified people. They will also assist in anything from minor ticketing tweaks to entire ticket builds. **What do you dislike about TicketSpice?** At times there are specialized capabilities not yet developed or set up that apply to our business. **Recommendations to others considering TicketSpice:** TicketSpice is user-friendly and a high-quality product and highly recommended. **What problems is TicketSpice solving and how is that benefiting you?** TicketSpice solves issues related to ticket purchasing dynamics. It allows us to create tickets quickly and also adjust our current ticketing to support changes. There are flexible options for creating tickets that fit your business. ### 35. Worth the switch! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about TicketSpice?** The best thing about TicketSpice is how much cheaper their ticket fees are when compared to others. We had been with a bigger name before, but their ticket fees were becoming way too high and were frustrating our customers. Customer service has been quick to respond to questions (usually within minutes during business hours). One technician (Key), even made a Loom video for us to watch, to help us see how to work through an issue. Another feature I like is that emailed ticket confirmations look like they are coming from our email acocunt (with our business name, not the the ticket company name). That's been a nice change in making the switch to TicketSpice. **What do you dislike about TicketSpice?** We still haven't found the right balance in permissions for our staff (ie the ability to access certain levels of data without having to give them permission to see everything). More options on this end would be helpful (especially when accessing customer contact information). **What problems is TicketSpice solving and how is that benefiting you?** They are saving our customers a lot of money in ticket fees (more than half the amount from the company we'd used before making the switch). Also, being able to see all the different tickets purchased by one customer (regardless of date, event, or type), has been very helpful as well and a nice option TicketSpice offers. ### 36. Evergreen Park Thumbs Up For TicketSpice **Rating:** 5.0/5.0 stars **Reviewed by:** Don M. | Marketing & Sponsorship, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about TicketSpice?** Always on top of the latest trends and always respond quickly and professionally. **What do you dislike about TicketSpice?** Haven't found anything yet. Always there with the answer when needed. **What problems is TicketSpice solving and how is that benefiting you?** Online ticketing is important to an events centre like Evergreen Park and TicketSpice fills that need perfectly. ### 37. TicketSpice has all the capabilities we needed for a significantly cheaper and reasonable price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about TicketSpice?** One of the best things about TicketSpice has been the fast support responses. I've used their support chat multiple times and they were able to solve all my issues within one conversation. I also like all the features TicketSpice offers. It's practically just as much functionality as Eventbrite for a MUCH more reasonable cost to event organizers. We created our first conference event with TicketSpice and it was very easy to learn the interface and teach other staff. **What do you dislike about TicketSpice?** I didn't like that there were some hidden stipulations to get the 2.99% credit card fees. We were unable to meet those stipulations and had to settle for the 3.5% fee that was not very well communicated from the start. **What problems is TicketSpice solving and how is that benefiting you?** We needed an event manager that didn't have excessive cost to the organizer or to our registrants. We're a government agency so cost is very important. TicketSpice was by far the cheapest option for both the organizers and registrants and had all the features we were looking for. ### 38. Very User-Friendly Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about TicketSpice?** It is one of the most user friendly ticket softwares I have ever used, and the page designer is simple. The customer support team is very responsive and usually replies within twenty minutes, and they go out of their way to help you solve problems. The compatability with Square and Authorize.net is helpful for anyone using that existing software. The pricing is straightforward with no hidden fees. **What do you dislike about TicketSpice?** It does have some limited features for reserved seating such as the inability to refund part of an order. However, you can work around this by creating a discount code for the seats, so it is not too inconvienent. You also cannot create one page for recurring reserved seating events unless you use the Regfox pages or create multiple pages for each date the event is recurring. **What problems is TicketSpice solving and how is that benefiting you?** Ticketspice's user friendly interface and simplicity makes my event ticketing so much easier which saves me time and effort. ### 39. Wish we found TicketSpice sooner! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen H. | Merchandiser, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2024 **What do you like best about TicketSpice?** it's so inceredibly easy and you cannot beat the price. **What do you dislike about TicketSpice?** I wish they offered afterpay or payment plans for our customers when purchasing tickets as well as a waiting room or 5min hold on tickets while people check out. our tickets sell out fast and this is some feedback we've heard from our customers **What problems is TicketSpice solving and how is that benefiting you?** selling tickets easier, making it simple for our customers to transfer tickets, payouts are swift and easy. ### 40. Easy to use, great features and reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about TicketSpice?** Easy to use pagebuildler with lots of options, discovering lots of great features with every new page we build. Good reporting for both standard and customizable reporting. Dashboard is great--love all the infographics. Very helpful customer support. Love that they make a mini-video to explain how to do something and also look at my particular pages, not just giving generic instructions. Seems genuinely intersested in hearing suggestions from users. **What do you dislike about TicketSpice?** Wish customer support opened earlier for all of us on the East cost/midwest. Also some weekend hours would be helpful because that's when our events are and times we may need help. **What problems is TicketSpice solving and how is that benefiting you?** Needed to better understand attendance at our concerts--orders, cancellations, no-shows, Zip codes people are coming from. Add professionalism to our concerts. Make it easy to market and promote our concert. Clairfy expectations of our attendees. Use all this informaiton to better plan and market our concerts. ### 41. Easy to use platform with fantastic support **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra D. | Director of Events, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about TicketSpice?** I appreciate how easy it is to use this platform and the different functionalities it provides to support a seamless event - specifically the event email reminders are incredibly helpful. The customer support has also been better than any other site I have used. **What do you dislike about TicketSpice?** so far, it has been a great experience - I have nothing negative to say **What problems is TicketSpice solving and how is that benefiting you?** Ticketspice is providing a great marketing landing space for our events, and easy way to keep track and communicate with our guests ### 42. TicketSpice has been a game changer for our organization! **Rating:** 5.0/5.0 stars **Reviewed by:** Karla R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about TicketSpice?** TicketSpice is reasonably priced and easy to use. I am the VP of a local non-profit, so we are all volunteers, needing to make the most of our time and resources (funds). My favorite thing of all has been the level of service we've received with VERY quick response times!! **What do you dislike about TicketSpice?** I have yet to encounter anything that has caused us to even consider no longer using TicketSpice. **What problems is TicketSpice solving and how is that benefiting you?** We will be selling t-shirts, and plan to do so through TicketSpice. Key was so helpful in making customized video clips for me, walking me through the set-up. ### 43. Easy and cost effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about TicketSpice?** Easy to use. The YouTube videos are very helpful. the customer support staff is excellent. They take the time to ensure you understand what they are saying. They will look at your ticket site to answer your specific questions. Never had to wait more than 10 minutes for response. And of course the price especially for the reserved seating option. **What do you dislike about TicketSpice?** We have not had any major issues. I think our seating structure is a bit more complicated than most. Our venue includes, reserved seating, general admission, seat holds, coupons, and groups. The reserved seating process could be a little more robust but we are still able to accomplish our goals. **What problems is TicketSpice solving and how is that benefiting you?** In the past we have been fully general admission. But as we have grown we needed to implement reserved seating to be able to accomodate more people. More patrons = greater revenue. ### 44. TicketSpice has been a huge help to my upcoming event! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about TicketSpice?** I loved the ease of use. I loved the customer service help when I got stuck. No question was too small or too big for the team to jump in and give me help. It made creating my ticketing page seamless and useful for my upcoming event. I would tell anyone looking for ticketing software to check them out! And, users only pay when tickets are purchased, so I was receiving help without paying for it. Seemed unreal. **What do you dislike about TicketSpice?** The only downside was that I have a graphic design background and I found that some of the templating was constrictive. I didn't like some of the way spacing fell on the templating and I wasn't able to fully adjust to the level of nuance that I wanted to achieve. **What problems is TicketSpice solving and how is that benefiting you?** It helps me get the word out about our event in a very cost-effective way. It's benefitting me by helping me keep my budget in check. ### 45. Fantastic Ticketing Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about TicketSpice?** Setting up your ticketing experience is incredibly easy and the look and feel of the system is very high end and not what self-ticketing systems in the past looked like, which tended to be pretty low-end. The style enhancements offered upgraded the event experience for the ticket buyer. The other incredibly fantastic experience has been the customer service. The team is quick to respond to your questions and will make short videos showing you how to customize or implement what you need on your site so you don't have to translate the information in any way. They also have excellent marketing elements that allow you to create content that is optimized for social media. **What do you dislike about TicketSpice?** The only downside is the information I needed onsite was indeed available but its navigation to it was more difficult than expected. For example, I needed to find out how many tickets scanned and how many had checked in for each category and that information is a tad buried and hard to find quickly. It would be great if the UI for Onsite was arranged differently. **What problems is TicketSpice solving and how is that benefiting you?** We needed to sell tickets for an event and wanted to make it look as if it was being ticketed by a Presenter and not homemade. We needed access to the ticket revenue quickly and were super impressed deposits from TS were made daily. thank you! Plus, appreciated having the lowest in ticket fees around. ### 46. Incredibly intuitive tools AND great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Alan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2024 **What do you like best about TicketSpice?** The ease. I have never used a service like this before and was intimidated about getting started. I had it first page up and running in no time. When I did have a question, Trey was there with the answer on no time. **What do you dislike about TicketSpice?** Honestly, the only problem I've had is work WePay. Hoping that is resolved now. **What problems is TicketSpice solving and how is that benefiting you?** We've only sold paper tickets by hand before, with all the accounting problems that can come with that. Not to mention being limited to friends and family to build our audience. TicketSpice has eliminated the accounting and made it possible to reach a while new audience. ### 47. Top notch customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about TicketSpice?** I love how customizable the ticket pages are - you can make it match the vibe of whatever event you're hosting. I also find the page builder to be extremely intuitive. The customer service offered through the char feature is extremely helpful. IN particular team member Key has gone above and beyond to help me find work arounds for some quirky needs we have. **What do you dislike about TicketSpice?** Some of the features I had gotten used to with our last ticketing service are not available. In particular, not having reminder emails available for recurring events is unfortunate and aggrivating. **What problems is TicketSpice solving and how is that benefiting you?** Ticketspice is a one stop shop for event registration and selling tickets. We were previously using Eventbrite until they raised prices - I wish we had switched earlier! ### 48. Great ticketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about TicketSpice?** I like the ease of setting up the platform. **What do you dislike about TicketSpice?** There are a few quirks but your help desk has recommended good alternatives. **What problems is TicketSpice solving and how is that benefiting you?** I like having control over the ticketing. Not waiting for a team member to help and make changes. **Official Response from TicketSpice Team:** > Thanks so much for sharing that feedback. Our help center is absolutely a great resource. We also offer free live support 7 days a week from a fantastic and competent Customer Success team. We invite you to contact us anytime with questions at team@ticketspice.com. Thanks for being a customer! ### 49. User friendly, with extremely helpful and quick to respond assistants available via chat. **Rating:** 5.0/5.0 stars **Reviewed by:** Trilla R. | Executive/Artistic Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about TicketSpice?** Being able to design our own landing page, and the addition of ticket categories. For instance: Season tickets, Single tickets, Student tickets. **What do you dislike about TicketSpice?** Occasionally, navigating the more detailed set up procedures requires some guidance. But during business hours, someone is always quick to respond and offer assistance! **What problems is TicketSpice solving and how is that benefiting you?** Cost effective ticketing program, user friendly! ### 50. Best Ticketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** molly j. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about TicketSpice?** ease of use and ease of support ftom the Ticket Spice Team **What do you dislike about TicketSpice?** no big issues of dislike. a few of the things i need to do can be a little hard to find, but a google search always helps since their online support is so good **What problems is TicketSpice solving and how is that benefiting you?** ease of setting ticket tiers and conditions. ## TicketSpice Discussions - [What is TicketSpice used for?](https://www.g2.com/discussions/what-is-ticketspice-used-for) - [Anyone else having trouble getting paid?](https://www.g2.com/discussions/anyone-else-having-trouble-getting-paid) - 1 upvote - [W](https://www.g2.com/discussions/ticketspice-w) - 1 upvote - [View TicketSpice pricing details and edition comparison](https://www.g2.com/products/ticketspice/reviews?filters%5Bnps_score%5D=5&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A27%3A19+-0500&secure%5Bsession_id%5D=1609a6ad-6b96-46d7-a949-c361b99d201b&secure%5Btoken%5D=8dc33516ee90d857692c057f0aac644a2177faff540a17c08f7ed7f527ed211c&format=llm_user) ## TicketSpice Integrations - 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[Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## TicketSpice Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration - Online Registration - Visitor Registration - Visitor Registration - Multi-Event - Group Registration - Online Registration - Event Registration - Class Registration - Online Ticketing - Season Tickets - Electronic Payments **Box Office** - Customer Profiles - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics - Multi-Event **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Additional Functionality** - Print-at-Home - Mobile Access - Customizable Reports - Barcode/Ticket Scanning - Drag & Drop - Reserved Seating - Mobile Ticketing - Activity Dashboard - Sales Reports - Point of Sale (POS) - Customizable Forms - Ticket Brokering - Surveys & Feedback - AI Copilot - GDPR Compliance - Billing & Invoicing - Event Calendar - API - Multi-Currency - Cross Selling Functionality - Data Import/Export - Seating Map - Real-Time Notifications - Confirmations/Reminders - Kiosk Ticketing - Dynamic Pricing - Email Marketing - Ticket Reservations **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Barcode/Ticket Scanning - Activity Dashboard - Alerts/Notifications - Event Scheduling - Customizable Forms - Mobile Access - Drag & Drop - Reporting & Statistics - API - Surveys & Feedback - Event Ticketing - Customizable Templates - Confirmations/Reminders - AI Copilot - Customizable Reports - Customizable Branding - Real-Time Updates - Event Calendar - Floor Plans & Maps - Commenting/Notes - Event Tracking - Email Marketing - Gamification - Reporting/Analytics - Lead Capture - Badge Printing - Self Check-In/Check-Out - Data Import/Export - Seating Map - Offline Access - Real-Time Data - Multi-Language - Real-Time Notifications - Guest List Search - Attendee Profiles - Email Reminders - QR Codes - Attendee Segmentation - Engagement Tracking - Customizable Fields - Data Synchronization - Attendance Tracking - Data Security - CRM - Self Service Portal - Print-at-Home - Reserved Seating - Mobile Ticketing - Sales Reports - Point of Sale (POS) - Ticket Brokering - GDPR Compliance - Billing & Invoicing - Multi-Currency - Cross Selling Functionality - Kiosk Ticketing - Dynamic Pricing - Ticket Reservations ## Top TicketSpice Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews) - [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) - 4.8/5.0 (195 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)