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Ticketping

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Most helpdesks pull your team into another tab. Ticketping keeps the conversation in Slack. Reply by tagging @Ticketping bot. Loop in engineering or product with a mention — there are no per-seat fees, so anyone can jump in. Alongside Slack you get an inbox dashboard, knowledge base, canned replies, reports, and Slack Connect for B2B support. Key features: Reply from Slack by tagging @Ticketping @mention engineering, product, or anyone else — no extra seats Chat widget, email forwarding, and ticket forms Inbox dashboard, knowledge base, and canned replies Slack Connect for B2B support Flat monthly pricing, no per-seat fees Setup takes minutes. Invite the whole team. Stay where you already work.

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When users leave Ticketping reviews, G2 also collects common questions about the day-to-day use of Ticketping. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

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