--- title: Ticketmaster Reviews meta\_title: 'Ticketmaster Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Ticketmaster works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- ### Ticketmaster Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love how Ticketmaster provides **easy access to local events** and simplifies buying, selling, and transferring tickets. [(2 mentions)](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2398173&qs=pros-and-cons#reviews) Users appreciate the **accessibility and ease of finding events** with Ticketmaster, enhancing their overall ticketing experience. [(1 mentions)](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2447265&qs=pros-and-cons#reviews) Users find Ticketmaster's **ease of use** beneficial for quickly accessing event information and managing ticket purchases. [(1 mentions)](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=1616525&qs=pros-and-cons#reviews) Users value **easy event management** with Ticketmaster, facilitating ticket buying, selling, and transfers for smooth experiences. [(1 mentions)](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2447259&qs=pros-and-cons#reviews) Users appreciate the **variety of options** on Ticketmaster, highlighting its superior look and feel for ticket purchasing. [(1 mentions)](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2498578&qs=pros-and-cons#reviews) Users experience **connectivity issues** while transferring tickets, causing frustration and the need to restart repeatedly. [(1 mentions)](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2498579&qs=pros-and-cons#reviews) Users dislike the **high fees** associated with Ticketmaster, which can be frustrating despite its other advantages. [(1 mentions)](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2447253&qs=pros-and-cons#reviews) Users often face **ticketing issues** with clunky transfers and frustrating timeout problems that disrupt their experience. [(1 mentions)](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2498577&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Ticketmaster ##### 1. Ticketing Users love how Ticketmaster provides **easy access to local events** and simplifies buying, selling, and transferring tickets. [ See 2 mentions ](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2398173&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Effortless Event Discovery and Ticket Management" What do you like about Ticketmaster? Ticketmaster makes it easy to find out about events happening in your area. They also make it easy to buy, sell, and access tickets for sporting event ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "Great Interface, But Ticket Transfers Need Improvement" What do you like about Ticketmaster? It is the most widely used platform and, in my opinion, offers the best look and feel among all the options for purchasing tickets. ##### 2. Access Ease Users appreciate the **accessibility and ease of finding events** with Ticketmaster, enhancing their overall ticketing experience. [ See 1 mentions ](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2447265&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Effortless Event Discovery and Ticket Management" What do you like about Ticketmaster? Ticketmaster makes it easy to find out about events happening in your area. They also make it easy to buy, sell, and access tickets for sporting event ##### 3. Ease of Use Users find Ticketmaster's **ease of use** beneficial for quickly accessing event information and managing ticket purchases. [ See 1 mentions ](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=1616525&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Effortless Event Discovery and Ticket Management" What do you like about Ticketmaster? Ticketmaster makes it easy to find out about events happening in your area. They also make it easy to buy, sell, and access tickets for sporting event ##### 4. Event Management Users value **easy event management** with Ticketmaster, facilitating ticket buying, selling, and transfers for smooth experiences. [ See 1 mentions ](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2447259&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Effortless Event Discovery and Ticket Management" What do you like about Ticketmaster? Ticketmaster makes it easy to find out about events happening in your area. They also make it easy to buy, sell, and access tickets for sporting event ##### 5. Options Variety Users appreciate the **variety of options** on Ticketmaster, highlighting its superior look and feel for ticket purchasing. [ See 1 mentions ](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2498578&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "Great Interface, But Ticket Transfers Need Improvement" What do you like about Ticketmaster? It is the most widely used platform and, in my opinion, offers the best look and feel among all the options for purchasing tickets. ### Top Cons or Disadvantages of Ticketmaster ##### 1. Connectivity Issues Users experience **connectivity issues** while transferring tickets, causing frustration and the need to restart repeatedly. [ See 1 mentions ](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2498579&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "Great Interface, But Ticket Transfers Need Improvement" What do you dislike about Ticketmaster? Transferring a large number of tickets is quite clunky. I frequently encounter timeout issues, which force me to restart the whole process from the be ##### 2. High Fees Users dislike the **high fees** associated with Ticketmaster, which can be frustrating despite its other advantages. [ See 1 mentions ](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2447253&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Effortless Event Discovery and Ticket Management" What do you dislike about Ticketmaster? The ONLY thing I dislike about Ticketmaster are their fees. There seems to be a fee for a lot of things, even when buying digital tickets. Their platf ##### 3. Ticketing Issues Users often face **ticketing issues** with clunky transfers and frustrating timeout problems that disrupt their experience. [ See 1 mentions ](https://www.g2.com/products/ticketmaster/reviews?filters%5Bsentiment_snippet%5D=2498577&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "Great Interface, But Ticket Transfers Need Improvement" What do you dislike about Ticketmaster? Transferring a large number of tickets is quite clunky. I frequently encounter timeout issues, which force me to restart the whole process from the be ## Top-Rated Alternatives [ ![Eventbrite](https://images.g2crowd.com/uploads/product/hd_favicon/1550693041/eventbrite.svg "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ ![vFairs](https://images.g2crowd.com/uploads/product/hd_favicon/b7034d2f261508fcdd8451a8b4f9034b/vfairs.svg "vFairs") vFairs 4.7/5(1,783) ](https://www.g2.com/products/vfairs/reviews) [ View All Alternatives ](https://www.g2.com/products/ticketmaster/competitors/alternatives) ![Bhavathi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavathi S.") BS Bhavathi S. UI-UX Designer Mid-Market (51-1000 emp.) 1/11/2024 "Safest and most secure marketplace to buy tickets" 5/5 What do you like best about Ticketmaster? Its the safest and most secure marke Place to buy tickets including resale tickets and its 100% verified and issued in your name so it cant be copied Review collected by and hosted on G2.com. What do you dislike about Ticketmaster? No dislikes for now..best marketplace for tickets Review collected by and hosted on G2.com. What problems is Ticketmaster solving and how is that benefiting you? Its the safest and most secure marke Place to buy tickets including resale tickets and its 100% verified and issued in your name so it cant be copied Review collected by and hosted on G2.com. Show More 1/17/2024 Validated ReviewerIncentivizedSource: G2 invite ![John P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John P.") JP John P. Director Of Engineering Information Technology and Services Small-Business (50 or fewer emp.) 1/27/2024 "Great Platform, High Fees" 3.5/5 What do you like best about Ticketmaster? I like the ease of use and the mobile tickets. Makes it very easy to book events as well as to enter the venues. Review collected by and hosted on G2.com. What do you dislike about Ticketmaster? I find the fees to be much higher than I would like. Review collected by and hosted on G2.com. What problems is Ticketmaster solving and how is that benefiting you? Streamlining ticket sales and management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Piyush C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush C.") PC Piyush C. Sr. Software Engineer Computer Software Enterprise (\> 1000 emp.) 1/15/2024 "Ticketmaster - An Event and Guest management Platform" 4.5/5 What do you like best about Ticketmaster? It makes ticket buying simple. Helps in searching event by venue. Easy to integrate in a small as well large companies. Review collected by and hosted on G2.com. What do you dislike about Ticketmaster? It doesn't let me import tickets purchased from elsewhere. Review collected by and hosted on G2.com. What problems is Ticketmaster solving and how is that benefiting you? It is reducing the waiting lines to purchase the tickets from the window. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/20/2024 "Worlds largest ticket marketplace" 3.5/5 What do you like best about Ticketmaster? It helps event Organizers to make their tickets available through marketplace, which includes websites, apps and Fan Support centers of ticketmaster Review collected by and hosted on G2.com. What do you dislike about Ticketmaster? Nothing much yet as of now because i havent dislike anything yet Review collected by and hosted on G2.com. What problems is Ticketmaster solving and how is that benefiting you? I can gift any event ticket to my friend of family by simply clicking on transfer ticket through my account Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Maya W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maya W.") MW Maya W. Affiliate Administrator Small-Business (50 or fewer emp.) 1/23/2024 "I love Ticketmaster!" 5/5 What do you like best about Ticketmaster? Very convient, easy to use, and great customer support. Review collected by and hosted on G2.com. What do you dislike about Ticketmaster? Some of the ticket prices are overpriced. Review collected by and hosted on G2.com. What problems is Ticketmaster solving and how is that benefiting you? It's allowing us to promote tickets online. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Work at Ticket Master? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/ticketmaster/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing) ##### Explore More [What on-premise data integration solutions offer a no-code workflow builder that lets data engineers handle complex transformations without writing custom SQL for every pipeline?](https://www.g2.com/discussions/on-premise-data-integration-what-on-premise-data-integration-solutions-offer-a-no-code-workflow-builder-that-lets-data-engineers)[What corporate volunteering platforms hold up when a large enterprise is scaling a program to thousands of employees without the admin overhead becoming unmanageable?](https://www.g2.com/discussions/what-corporate-volunteering-platforms-hold-up-when-a-large-enterprise-is-scaling-a-program-to-thousands-of-employees-without-the-admin-overhead-becoming-unmanageable)[Top catalog solutions with automated data enrichment](https://www.g2.com/discussions/top-catalog-solutions-with-automated-data-enrichment) [Which tool offers the best search and tagging features?](https://www.g2.com/discussions/which-tool-offers-the-best-search-and-tagging-features)[What terminal emulators provide the best SSH connectivity features for secure remote system administration?](https://www.g2.com/discussions/what-terminal-emulators-provide-the-best-ssh-connectivity-features-for-secure-remote-system-administration)[Pros and Cons Details](https://www.g2.com/products/ticketmaster/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)