--- title: Ticketmaster Reviews meta_title: 'Ticketmaster Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Ticketmaster works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Ticketmaster Reviews **Vendor:** Ticket Master **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.2/5.0 **Total Reviews:** 15 ## About Ticketmaster Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment. ## Ticketmaster Pros & Cons **What users like:** - Users love how Ticketmaster provides **easy access to local events** and simplifies buying, selling, and transferring tickets. (2 reviews) - Users appreciate the **accessibility and ease of finding events** with Ticketmaster, enhancing their overall ticketing experience. (1 reviews) - Users find Ticketmaster's **ease of use** beneficial for quickly accessing event information and managing ticket purchases. (1 reviews) - Users value **easy event management** with Ticketmaster, facilitating ticket buying, selling, and transfers for smooth experiences. (1 reviews) - Users appreciate the **variety of options** on Ticketmaster, highlighting its superior look and feel for ticket purchasing. (1 reviews) **What users dislike:** - Users experience **connectivity issues** while transferring tickets, causing frustration and the need to restart repeatedly. (1 reviews) - Users dislike the **high fees** associated with Ticketmaster, which can be frustrating despite its other advantages. (1 reviews) - Users often face **ticketing issues** with clunky transfers and frustrating timeout problems that disrupt their experience. (1 reviews) ## Ticketmaster Reviews ### 1. The safest way to buy tickets **Rating:** 4.5/5.0 stars **Reviewed by:** Michael C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Ticketmaster?** Ticket master makes it easy to find events, buy tickets, and if you have to transfer or sell all in the app **What do you dislike about Ticketmaster?** There is a lot of people that immediately resell after purchasing which makes it sometimes costly. **What problems is Ticketmaster solving and how is that benefiting you?** I am able to find all acailable options, from just regular seats to cup experiences and premium seating as well. ### 2. Feeling like a ticket master **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Ticketmaster?** The app is very easy to use and the website is just as easy **What do you dislike about Ticketmaster?** Perhaps some prices, but that is not ticketmaster's fault. Some events can be quite expensive **What problems is Ticketmaster solving and how is that benefiting you?** It is solving me have to go to several websites to find what I am looking for. It is quick and this place has it all. ### 3. Best user experience of the ticketing apps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Ticketmaster?** The user experience is better than all the competition. Being able to flip on the "show price with fees", switch between map and list views, etc just works better and faster than others. Also, transfering tickets back and forth works smoother than others as well. **What do you dislike about Ticketmaster?** Not much to dislike, but I do wish that the "show prices with fees" could be set to default as on. Also, Ticketmaster is typically not the cheapest... competitors typically have cheaper tickets listed, although their user experience may not be as good. **What problems is Ticketmaster solving and how is that benefiting you?** A must-have resource for tickets. In many cases, Ticketmaster is the only option for some concerts, unless you want after-market tickets. ### 4. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa N. | Senior Manager, Talent & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Ticketmaster?** I find Ticketmaster is an extremely user friendly product I love the transfer to apple wallet feature. I use it all the time and never an issue **What do you dislike about Ticketmaster?** I just don't like the high service fees. **What problems is Ticketmaster solving and how is that benefiting you?** ease of use and transfer of tickets without using paper ### 5. Ticketmaster is a best marketplace on Internet **Rating:** 5.0/5.0 stars **Reviewed by:** Yawer A. | Search Engine Optimization Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Ticketmaster?** there are many more live events, by which you can easily buy/sell tickets faster then anyone **What do you dislike about Ticketmaster?** Im not deceted any problem yet, if I will get then I will mention next time **What problems is Ticketmaster solving and how is that benefiting you?** We can do pre-booking for events, getting easily everything. secure seats for high-demand events and programs ### 6. Does the job! **Rating:** 4.5/5.0 stars **Reviewed by:** Greg T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Ticketmaster?** Conviencance, and mobile tickets are great. **What do you dislike about Ticketmaster?** Sometimes when you're trying to get extremely popular tickets, it can be slow. **What problems is Ticketmaster solving and how is that benefiting you?** Getting tickets to events. ### 7. Safest and most secure marketplace to buy tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Bhavathi S. | UI-UX Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Ticketmaster?** Its the safest and most secure marke Place to buy tickets including resale tickets and its 100% verified and issued in your name so it cant be copied **What do you dislike about Ticketmaster?** No dislikes for now..best marketplace for tickets **What problems is Ticketmaster solving and how is that benefiting you?** Its the safest and most secure marke Place to buy tickets including resale tickets and its 100% verified and issued in your name so it cant be copied ### 8. Ticketmaster - An Event and Guest management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Piyush C. | Sr. Software Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Ticketmaster?** It makes ticket buying simple. Helps in searching event by venue. Easy to integrate in a small as well large companies. **What do you dislike about Ticketmaster?** It doesn't let me import tickets purchased from elsewhere. **What problems is Ticketmaster solving and how is that benefiting you?** It is reducing the waiting lines to purchase the tickets from the window. ### 9. I love Ticketmaster! **Rating:** 5.0/5.0 stars **Reviewed by:** Maya W. | Affiliate Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Ticketmaster?** Very convient, easy to use, and great customer support. **What do you dislike about Ticketmaster?** Some of the ticket prices are overpriced. **What problems is Ticketmaster solving and how is that benefiting you?** It's allowing us to promote tickets online. - [View Ticketmaster pricing details and edition comparison](https://www.g2.com/products/ticketmaster/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A08%3A29+-0500&secure%5Bsession_id%5D=141523dd-fe3c-4cea-a36f-7228720d928d&secure%5Btoken%5D=28291a25cafedf0ebdd0ee3f2d31a444af0852d833fb3ce201efcd8cdfa6e96d&format=llm_user) ## Ticketmaster Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ## Ticketmaster Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration - Online Registration - Visitor Registration - Visitor Registration - Multi-Event - Group Registration - Online Registration - Event Registration - Class Registration - Online Ticketing - Season Tickets - Electronic Payments **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Barcode/Ticket Scanning - Activity Dashboard - Alerts/Notifications - Event Scheduling - Customizable Forms - Mobile Access - Drag & Drop - Reporting & Statistics - API - Surveys & Feedback - Event Ticketing - Customizable Templates - Confirmations/Reminders - AI Copilot - Customizable Reports - Customizable Branding - Real-Time Updates - Event Calendar - Floor Plans & Maps - Commenting/Notes - Event Tracking - Email Marketing - Gamification - Reporting/Analytics - Lead Capture - Badge Printing - Self Check-In/Check-Out - Data Import/Export - Seating Map - Offline Access - Real-Time Data - Multi-Language - Real-Time Notifications - Guest List Search - Attendee Profiles - Email Reminders - QR Codes - Attendee Segmentation - Engagement Tracking - Customizable Fields - Data Synchronization - Attendance Tracking - Data Security - CRM - Self Service Portal - Print-at-Home - Reserved Seating - Mobile Ticketing - Sales Reports - Point of Sale (POS) - Ticket Brokering - GDPR Compliance - Billing & Invoicing - Multi-Currency - Cross Selling Functionality - Kiosk Ticketing - Dynamic Pricing - Ticket Reservations ## Top Ticketmaster Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [vFairs](https://www.g2.com/products/vfairs/reviews) - 4.7/5.0 (1,714 reviews)