James S.
JS
James S.
Small-Business (50 or fewer emp.)
"Easy to use, customer service feels very personal, we love them!"
5/5
What do you like best about Ticket Tailor?

Everytime I've needed help with something I get in contact with the chat, it's a real person who gives you an answer so quickly and it's always solved the issue. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

There's a few things I think could be developed, it would be good to invite team members but only to certain events to make it easier to collaborate with other organisations. I also find the gift voucher system a little over complicated as I would like to be able to just issue a voucher to customers, similar to the promo code system, instead of creating a product and purchasing it for them etc Review collected by and hosted on G2.com.

Response from George Follett of Ticket Tailor
Edit edit

Hey James,

Thanks so much for taking your time to leave Ticket Tailor a review, your feedback is so helpful to us.

I've passed your comments around the team member access, and gift voucher complication over to the team.

If there is anything else we can help you with, or you have feedback you’d like to pass on, please don't hesitate to drop us a message on the online chat — our customer care team typically reply in under 5 minutes.

Thanks for choosing Ticket Tailor

Jeremy F.
JF
Jeremy F.
Conference Director
Small-Business (50 or fewer emp.)
"Absolutely love this platform Ticket Tailor - a breath of fresh air."
5/5
What do you like best about Ticket Tailor?

It's very user friendly and it's easy to edit details, duplicate events, change tickets, customise the message the customer receives after they've booked etc. The payment mechanism was surprisingly simple to set up and there are lots more features that I haven't quite explored. Additionally the customer support has been so responsive - I get answers within minutes from a human being! I just love using the website daily. The integration with other systems especially Stripe is excellent. Can't fault it. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

There is so little that I dislike about Ticket Tailor. It literally does everything we need - actually I'd love to see a Klarna or Clearpay integration with Ticket Tailor to allow buyers to purchase tickets in instalments. Review collected by and hosted on G2.com.

Response from George Follett of Ticket Tailor
Edit edit

Hey Jeremy,

Thank you so much for taking the time to leave Ticket Tailor a 5-star review - it means the world to us, and your feedback is much appreciated. I have passed your comments onto the team re Klarna and Clearpay, in the meantime, we do already have PayPal Pay Later set-up to allow for split payments. I've popped a link below for you to learn more, if you wish.

If there is anything else we can help you with, or you have feedback you’d like to pass on, please don't hesitate to drop us a message on the online chat — our customer care team typically reply in under 5 minutes.

See how Ticket Tailor improved
KR
Karolina R.
Director of Communications and Operations
Small-Business (50 or fewer emp.)
"Very simple to use and understand."
4/5
What do you like best about Ticket Tailor?

Easy to understand and great for small events. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Not many ways to customize tickets, like to add more than one person to the ticket group. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"3 events set up"
4/5
What do you like best about Ticket Tailor?

It's easy to use and the components are setup well. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I would have a wizard to setup a new event - certainly helpful for a new user. Review collected by and hosted on G2.com.

Hana D.
HD
Hana D.
Small-Business (50 or fewer emp.)
"Ticket Tailor has revolutionised our conference booking"
5/5
What do you like best about Ticket Tailor?

Ticket Tailor is super easy to use and the management information is invaluable. I have given report access to the team so they can see in real time who has booked and this leads to more meaningful conversations with clients while lowering the admin burden in the team. Plus changing ticket info and refunding purchases is straightforward and has allowed us to provide a top tier customer experience. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I have yet to find something that I don't like about Ticket Tailor. Review collected by and hosted on G2.com.

Response from George Follett of Ticket Tailor
Edit edit

Hey Hana,

What can I say? That's such a lovely review and we really appreciate the time you have taken to share your feedback with us.

If there is anything we can help you with, or you have feedback you’d like to pass on, please don't hesitate to drop us a message on the online chat — our customer care team typically reply in under 5 minutes.

Thank for choosing Ticket Tailor.

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"REALLY EASY AND CHEAP"
4.5/5
What do you like best about Ticket Tailor?

It is simple, quick, easy and affordable. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I havent found any down sides yet, although only used for 1 event. Review collected by and hosted on G2.com.

Andy C.
AC
Andy C.
Qualified Trainer in First Aid for Mental Health
Small-Business (50 or fewer emp.)
"Easy to use, adaptable and essential"
4.5/5
What do you like best about Ticket Tailor?

Ease of use, good value for money, range of ticketing options (I use if for free and paid events, on-offs and recurring), customer support - although rarely needed - is always prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Honestly struggling to find any genuine dislikes - if I was forced to be picky I might reflect on how having a variety of display options might help (for example keeping my free and paid events separate) Review collected by and hosted on G2.com.

LE
Laura E.
Small-Business (50 or fewer emp.)
"My favourite ticketing platform"
5/5
What do you like best about Ticket Tailor?

The ease of the chat function and customer service team are at your finger tips whenever I have a question or need support with setting up events, navigating my box office or learning how to utilise new functions. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I want to use it for more things! Like subscription-based events, members areas / hubs and options for customers to select multiple dates for one event would be great. But love that the feedback has been taken on board! Review collected by and hosted on G2.com.

Sophie H.
SH
Sophie H.
Small-Business (50 or fewer emp.)
"I wouldn't use any other ticketing platform!"
5/5
What do you like best about Ticket Tailor?

It's super simple to use and is packed with all the tools I need. They're always listening to users and developing new features. And you can use the platform knowing its run by helpful team that cares about its product and is committed to ethical practices. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Maybe that it's not a means to reach an audience I don't have already - e.g an event portal that ticket buyers browse and may discover my events. Though that's much lower down on my priority list of needs from a ticketing platform. Review collected by and hosted on G2.com.

MB
Michelle B.
Small-Business (50 or fewer emp.)
"Very user friendly and efficient site."
5/5
What do you like best about Ticket Tailor?

Very easy to navigate. Creats an atrrctive and user friendly booking page. Offers a load of extra facilities, most of which I have not yet made use of! Also offers good on line support if you have an issue. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

You weren't able to make multiple bookings in one go - althogh this may have now been facilitated. Review collected by and hosted on G2.com.

Response from George Follett of Ticket Tailor
Edit edit

Hi Michelle,

Thank you so much for taking the time to leave us a 5-star review! Your feedback is ver valued, and we'll be sure to pass it onto the whole team.

I believe we're working on the ability for ticket-buyers to book multiple events in one go. But for the latest news about our features, make sure you're subscribed to our marketing emails which we send once per month, or follow us on social @tickettailor for the latest news.

If there is anything else we can help you with, or you have feedback you’d like to pass on, please don't hesitate to drop us a message on the online chat — our customer care team typically reply in under 5 minutes.

See how Ticket Tailor improved