Alice  M.
AM
Alice M.
Small-Business (50 or fewer emp.)
"Affordable, nice visual, good communication functionality and reporting"
4.5/5
What do you like best about Ticket Tailor?

I like the way it looks. I like the ability to tailor communication with ticket holders over time from sign-up through preparations and follow-up. good data. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I haven't had any issues with it except my own user error of not preparing detailed pre-event details when I first made the event. As I've learned how to use it, I think it works great. Review collected by and hosted on G2.com.

JS
Jake S.
Small-Business (50 or fewer emp.)
"Ticket Tailor made digitizing my fundraiser event super easy and intuitive."
5/5
What do you like best about Ticket Tailor?

Ticket Tailor made the process of creating a seating chart for my event super easy by allowing the use of pictures of the original seating chart to help digitize it. The creation of tickets as well was super easy and fully customizable. I was able to create my event in less than a few hours and get it up and running. Accepting payments from our customers was super easy as we were able to use Paypal and Square. Their support team is also ready to help whenever you need it and will work with you to solve the problem. You can also easily track and export your sales summary for reporting. Overall, the software was exactly what we needed and it was great to work with a purpose driven company. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

There is essentially nothing to dislike about the product. It is easy to get up and running and use. Review collected by and hosted on G2.com.

LG
Larry G.
Small-Business (50 or fewer emp.)
"Great support from the tech people"
4.5/5
What do you like best about Ticket Tailor?

I found it fairly easy to set up our account. I had used EventBrite before, so I was aware of some of the parameters of set up. What impressed me was the support people. When I had a question, whether at 10:00 PM at night or 6:00 AM EDT, I received a response sometimes within seconds and always within a few minutes. That was comforting as I fumbled the ball a couple of times--my error, not Ticket Tailor.

The pricing model and ticket credits is way less than competitors. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

The pricing was a little confusing at first since I was used to a per ticket straight up pricing. When I figured out what "Ticket credits" meant, my group and I were surprised just how inexpensive it was. Review collected by and hosted on G2.com.

AM
Andrew M.
Small-Business (50 or fewer emp.)
"Ticketing as it should be done"
5/5
What do you like best about Ticket Tailor?

The cost - It doesn't cost a platform more to sell an expensive ticket versus a cheaper one, so why should they charge more? Ticket Tailor get this and charge a flat fee, they even make it cheaper for you if you pay up front!

Event information is easy to enter, and clearly displayed to browsers. Ticket types are flexible and customisable and they support multiple team logins and roles without even more charges.

New features are being delivered all the time, and if they're not perfect at launch, that's OK as they listen to feedback and improve them over time.

On the back-end integration with Zapier means every ticket sold on Ticket Tailor results in a sale being raised in my accounts on Xero. I literaly have to make one click to confirm it! Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Maybe you miss out on the marketing that other sites claim to do for your event, but that's debatable. Anything else I haven't liked over the years of using Tick Tailor I've raised with their support team, and they've either helped me out there and then, or passed my concerns on to their developers and often things are fixed or features tweaked in reponse. Review collected by and hosted on G2.com.

The Green Barn - I.
TI
The Green Barn - I.
Owner
Small-Business (50 or fewer emp.)
"Wonderful!"
5/5
What do you like best about Ticket Tailor?

Ticket Tailor is so simply to use in every way. Easy and straight forward to set up an account, with adding events very quick and intuitive to do. The whole experience has been great, with each event we have held looking well presented - and enabling people to book without any faults. Links to our main box office - which wonderfully shows all upcoming events - can be shared and added to various places... with event preview links to events being able to be shared before they are made public - perfect for reviewing to be done by the people who need to do so. Ticket Talior is also very transparent with costs, which are better than any other company that we looked into. We truly are very pleased with our experience and highly recommend to others looking to hold events for onlien booking. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Nothing comes to mind, we have been continuously delighted with our experience. Review collected by and hosted on G2.com.

RL
Ryan L.
Small-Business (50 or fewer emp.)
"All Around Best Option"
5/5
What do you like best about Ticket Tailor?

I've been using Ticket Tailor for our events for 6 years. The platform is intuitive and easy to use, the integration with my payment processor was seamless and easy to set up, the support is great, and the fees are the best I've come across! Unless something drasticly changes, I don't see myself ever going somewhere else. Do yourself a favor and try it out. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

About the only drawback I can think of is the integration with Venmo & Cash App doesn't allow for automatic funds verification (which may be more of an issue with Venmo & Cash App than it is with Ticket Tailor.) So, a person can buy a ticket and select to pay in one of these ways but it requires you as a host to manually check-off that payment was received once sent. So, in a few instances, I had tickets issued that were used by someone who said they were going to pay via Venmo, but never sent payment. The scanning app does identify these tickets when they are scanned, but it doesn't scan as a denied/invalid ticket. My staff was unaware of this, which is completely my fault because I was too busy to train them on it. Overall, that is the only issue and I'm not sure that's really Ticket Tailor's fault. They have a process in place. But it would be nice if there was a way that the integration could work like it does with Stripe. Review collected by and hosted on G2.com.

AS
Andrew S.
Small-Business (50 or fewer emp.)
"Ticket Tailor has got it all covered"
5/5
What do you like best about Ticket Tailor?

Ticket Tailor is easy to use and is great for running one off events or weekly events. It's interface is easy to understand and there are enough options to tailor it to my needs.

The cost to use Ticket Tailor seems fair and their credit system means you pay less the more tickets you sell through it.

It's easy to duplicate events and edit them.

They also seem to have a postive social ethic and I am impressed by this. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

The downside is that the customer payments option they recommend for selling tickets is through "Stripe" which I find slightly confusing when it comes to working out income from various events. Review collected by and hosted on G2.com.

Jenna F.
JF
Jenna F.
Instagram Coach and Social Media Manager
Small-Business (50 or fewer emp.)
"User-friendly and low fees"
5/5
What do you like best about Ticket Tailor?

It was very straight forward to use. I was able to set up my event very quickly. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

It's not that easy to calculate the fees you'll be charged Review collected by and hosted on G2.com.

TL
Tyler L.
Small-Business (50 or fewer emp.)
"Complex for a small charity to figure out at first, but a great product overall!"
4.5/5
What do you like best about Ticket Tailor?

I liked how the complexity of ticket options on the background remains clean and clear for the customers! We had a variety of ticket options and were worried it would come out as muddled, but it didn't. There were a few hiccups in the road, but we got through! Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

It was difficult to learn how to setup certain ticket structures for our event. There ended up being ways we could have set it up that wasn't exactly obvious for us and there was nothing to indicate there was another way. In the end, this caused us to spend more money on tickets than we should have, which is a shame for a small charity! If I got in touch with the help staff, they always helped, but it's just a shame that I'd have to do that for every thing. It almost seems like there should be someone to review your event with you to ensure it's setup properly. Review collected by and hosted on G2.com.

BH
Becca H.
Small-Business (50 or fewer emp.)
"Just amazing!"
5/5
What do you like best about Ticket Tailor?

Everything; customer services is second to none, if I have a question there's probably an article answering it and if there's not then the team will find an answer or a work around. The prices are fair for business and end customer and the system itself is so user friendly. We love the integration to our website, the purchase process is so simple and the behind the scenes section is easy to use too. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

We had a couple of issues because our set up was a little bespoke but the team helped us with work arounds so no complaints here. Review collected by and hosted on G2.com.

Response from George Follett of Ticket Tailor

Hey Becca,

Thanks so much for your glowing review, it means the world to us.

If there is anything else we can help you with, or you have feedback you’d like to pass on, please don't hesitate to drop us a message on the online chat — our customer care team typically reply in under 5 minutes.