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Ticket Tailor

By Ticket Tailor

4.8 out of 5 stars
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How would you rate your experience with Ticket Tailor?

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Ticket Tailor Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Ticket Tailor for its ease of use, making event setup quick and straightforward. (15 mentions)
Users value the ease of setup and integration with Ticket Tailor, making event management straightforward and efficient. (10 mentions)
Users love the easy setup and low fees of Ticket Tailor, making it ideal for fundraising and events. (9 mentions)
Users find the easy setup of Ticket Tailor to be quick and straightforward for organizing events. (8 mentions)
Users appreciate the easy setup and customization of Ticket Tailor, enhancing their ticketing experience for events. (7 mentions)
Users find the high fees confusing and would prefer a clearer and more economical pricing structure. (4 mentions)
Users find that there is a learning difficulty with the platform, requiring time to understand its features. (3 mentions)
Users face ticketing issues with limited customization options and refund processes, impacting their overall experience with Ticket Tailor. (3 mentions)
Users find a lack of clarity in Ticket Tailor's fee structure, making it difficult to calculate costs effectively. (2 mentions)
Users find that there's a steep learning curve to mastering the Ticket Tailor platform effectively. (2 mentions)

5 Pros or Advantages of Ticket Tailor

1. Ease of Use
Users praise Ticket Tailor for its ease of use, making event setup quick and straightforward.
See 15 mentions

See Related User Reviews

Miami C.
MC

Miami C.

Small-Business (50 or fewer emp.)

4.5/5

"Great alternative to other popular platforme"

What do you like about Ticket Tailor?

As a business owner, i was looking for a better alternative to some of the more popular platforms. Ticket tailor still has fees, but not as much as ot

Mark G.
MG

Mark G.

Small-Business (50 or fewer emp.)

4.5/5

"Esay to Setup and Use Ticket Sales App"

What do you like about Ticket Tailor?

Easy to setup & use + with its API, ticket sales can be posted to any CRM

2. Ticketing
Users value the ease of setup and integration with Ticket Tailor, making event management straightforward and efficient.
See 10 mentions

See Related User Reviews

NR

Nolan R.

Small-Business (50 or fewer emp.)

5.0/5

"Best Ticketing Platform Full of Features"

What do you like about Ticket Tailor?

- Embeddded widget is editable and looks really nice. - Lots of features i.e Voucher Refunds. Looking forward to using Membership now. - Clean and

Miami C.
MC

Miami C.

Small-Business (50 or fewer emp.)

4.5/5

"Great alternative to other popular platforme"

What do you like about Ticket Tailor?

As a business owner, i was looking for a better alternative to some of the more popular platforms. Ticket tailor still has fees, but not as much as ot

3. Event Management
Users love the easy setup and low fees of Ticket Tailor, making it ideal for fundraising and events.
See 9 mentions

See Related User Reviews

Miami C.
MC

Miami C.

Small-Business (50 or fewer emp.)

4.5/5

"Great alternative to other popular platforme"

What do you like about Ticket Tailor?

As a business owner, i was looking for a better alternative to some of the more popular platforms. Ticket tailor still has fees, but not as much as ot

Sophie M.
SM

Sophie M.

Small-Business (50 or fewer emp.)

5.0/5

"Best ticketing platform for small businesses and the planet!"

What do you like about Ticket Tailor?

I made the switch from Eventbrite to Ticket Tailor for selling tickets for my forest bathing walks (Soft Earth Forest Therapy), and I'm so glad I did.

4. Easy Setup
Users find the easy setup of Ticket Tailor to be quick and straightforward for organizing events.
See 8 mentions

See Related User Reviews

Miami C.
MC

Miami C.

Small-Business (50 or fewer emp.)

4.5/5

"Great alternative to other popular platforme"

What do you like about Ticket Tailor?

As a business owner, i was looking for a better alternative to some of the more popular platforms. Ticket tailor still has fees, but not as much as ot

Mark G.
MG

Mark G.

Small-Business (50 or fewer emp.)

4.5/5

"Esay to Setup and Use Ticket Sales App"

What do you like about Ticket Tailor?

Easy to setup & use + with its API, ticket sales can be posted to any CRM

5. Ticketing System
Users appreciate the easy setup and customization of Ticket Tailor, enhancing their ticketing experience for events.
See 7 mentions

See Related User Reviews

Mark G.
MG

Mark G.

Small-Business (50 or fewer emp.)

4.5/5

"Esay to Setup and Use Ticket Sales App"

What do you like about Ticket Tailor?

Easy to setup & use + with its API, ticket sales can be posted to any CRM

Sophie M.
SM

Sophie M.

Small-Business (50 or fewer emp.)

5.0/5

"Best ticketing platform for small businesses and the planet!"

What do you like about Ticket Tailor?

I made the switch from Eventbrite to Ticket Tailor for selling tickets for my forest bathing walks (Soft Earth Forest Therapy), and I'm so glad I did.

5 Cons or Disadvantages of Ticket Tailor

1. High Fees
Users find the high fees confusing and would prefer a clearer and more economical pricing structure.
See 4 mentions

See Related User Reviews

Jenna F.
JF

Jenna F.

Small-Business (50 or fewer emp.)

5.0/5

"User-friendly and low fees"

What do you dislike about Ticket Tailor?

It's not that easy to calculate the fees you'll be charged

ES

Elke S.

Small-Business (50 or fewer emp.)

5.0/5

"User Friendly and Affordable!"

What do you dislike about Ticket Tailor?

It would be nice to have a per ticket dollar transaction fee, rather than a single amount per transaction, or percentage option.

2. Learning Difficulty
Users find that there is a learning difficulty with the platform, requiring time to understand its features.
See 3 mentions

See Related User Reviews

NR

Nolan R.

Small-Business (50 or fewer emp.)

5.0/5

"Best Ticketing Platform Full of Features"

What do you dislike about Ticket Tailor?

- Broadcast Email Template that can be tweaked and applied to each event. - Ability to edit "on purchase" broadcast email (for live streams) - Could

Elena K.
EK

Elena K.

Small-Business (50 or fewer emp.)

5.0/5

"Reasonable priced platform to sell tickets for the events"

What do you dislike about Ticket Tailor?

Takes a little time to learn The platform

3. Ticketing Issues
Users face ticketing issues with limited customization options and refund processes, impacting their overall experience with Ticket Tailor.
See 3 mentions

See Related User Reviews

Sam E.
SE

Sam E.

Small-Business (50 or fewer emp.)

5.0/5

"Great Service"

What do you dislike about Ticket Tailor?

I think at first the credit system was a little bit confusing, and although I understand that it means that you receive a larger sum of money when buy

KR

Karolina R.

Small-Business (50 or fewer emp.)

4.0/5

"Very simple to use and understand."

What do you dislike about Ticket Tailor?

Not many ways to customize tickets, like to add more than one person to the ticket group.

4. Lack of Clarity
Users find a lack of clarity in Ticket Tailor's fee structure, making it difficult to calculate costs effectively.
See 2 mentions

See Related User Reviews

Jenna F.
JF

Jenna F.

Small-Business (50 or fewer emp.)

5.0/5

"User-friendly and low fees"

What do you dislike about Ticket Tailor?

It's not that easy to calculate the fees you'll be charged

Sam E.
SE

Sam E.

Small-Business (50 or fewer emp.)

5.0/5

"Great Service"

What do you dislike about Ticket Tailor?

I think at first the credit system was a little bit confusing, and although I understand that it means that you receive a larger sum of money when buy

5. Learning Curve
Users find that there's a steep learning curve to mastering the Ticket Tailor platform effectively.
See 2 mentions

See Related User Reviews

Elena K.
EK

Elena K.

Small-Business (50 or fewer emp.)

5.0/5

"Reasonable priced platform to sell tickets for the events"

What do you dislike about Ticket Tailor?

Takes a little time to learn The platform

RH

Red H.

Small-Business (50 or fewer emp.)

5.0/5

"So much easier and cheaper than Eventbrite. Go Ticket Tailor!!"

What do you dislike about Ticket Tailor?

It takes a little while to understand things.

Ticket Tailor Reviews (195)

Reviews

Ticket Tailor Reviews (195)

4.8
195 reviews
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G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Simple, transparent, low flat fees for ticket sales"
What do you like best about Ticket Tailor?

It has fine-grained control over event, for example we're selling a few different categories of tickets (e.g. early birds) with different expiry dates and independent controls for quantity. By controlling how many tokens you buy to make per-ticket sales cheaper, and the quantity of tickets for events, you can know exactly how much you'll be spending to run sales for your event. The way the embed works on a wordpress site is magic too - a simple plugin, easily set up, so delegates/ticket purchasers never feel like they're leaving the organisational website. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Some facility to setup a scheduled purchase for tokens would be useful, for example to buy x amount if we sell n tickets. Review collected by and hosted on G2.com.

TV
Small-Business (50 or fewer emp.)
"Ticket Tailor is a great resource for time pressed charities"
What do you like best about Ticket Tailor?

We use Ticket Tailor every day for fundraising and have found it to be very easy to use. We hold one BIG annual event and several small events which were very easy to implement. The price is really fabulous compared to Eventbrite and we get all the features we need including integration with Paypal and Stripe. Customer support is pretty good and it is nice to be able to access the online chat facility without having to wait very long. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Although you can customise fields for attendants names, the customised fields do not appear in the online booking confirmations and there is no way to get them there. If you use the standard attendant name field then this gets downloaded as one field with first and surname concatenated. A minor issue but can be quite annoying to customers with complex names... Review collected by and hosted on G2.com.

Jennie F.
JF
Professional Actor
Small-Business (50 or fewer emp.)
"User friendly platform with help at every step!"
What do you like best about Ticket Tailor?

I can always find the answer I'm looking for and if I can't, the little chat button is always close at hand. I have never had to wait more than one minute to get a question completely answered - and in a easy and friendly way - with an actual LIVE person! It's like being treated like a real, human being! :) Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Not much... the door list could be a little more printer friendly... maybe combine the ticket holders into one unit (to use less printer ink) but overall, it's very user friendly. Review collected by and hosted on G2.com.

Brook AJ B.
BB
Project Manager
Small-Business (50 or fewer emp.)
"Great system"
What do you like best about Ticket Tailor?

Takes the hassle out of tracking payments, arranging seating plans etc etc. The people choose their own seats, the system takes payment and gives a list of all seats, payments etc its just great. I can even sell products! Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

It would be nice if you could have the products page linked to the main ticket events website. Or make it easier to find out how to do that. Review collected by and hosted on G2.com.

MM
Mid-Market (51-1000 emp.)
"Has helped us take our events to another dimension"
What do you like best about Ticket Tailor?

We love the intuitive and easy interface to set up events and the way we can gather important information about our customers. whenever we have been stuck, the customers service support has been prompt excellent. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

We also used TT to sign up customers for free events but the URL always includes "buy tickets" - I suppose we could use a URL shortener.

I'd like to be able to select multiple ticket types when sending pre event broadcast mail - can only select one ticket type or all ticket types. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Small-Business (50 or fewer emp.)
"Reliable and secure"
What do you like best about Ticket Tailor?

I can create workshops that people can sign up to and I can communiicctae with without the need to store their contact niformation on my computer which simplifies my GDPR proceedures. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I would like a little more flexibility on creating banners/graphics and for the information on banner sizes to be where I'm adding the banner instead of having to go and find them. Review collected by and hosted on G2.com.

AL
Small-Business (50 or fewer emp.)
"Ticket Tailor is the most cost effective ticketing system I know of"
What do you like best about Ticket Tailor?

Low per ticket cost, and the more we buy, the cheaper the rate. Links in to mail chimp, paypal and stripe

Customer support is quick to respond to questions.

New door list check in app is much improved. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

We don't have reserved seats, so I don't know how those features work. Review collected by and hosted on G2.com.

Response from George Follett of Ticket Tailor

Hey Athena,

Thanks so much for your 5-star review, it means the world to us.

If there is anything else we can help you with, or you have feedback you’d like to pass on, please don't hesitate to drop us a message on the online chat — our customer care team typically reply in under 5 minutes.

See how Ticket Tailor improved
Kass R.
KR
Author & Business Clarity Coach
Small-Business (50 or fewer emp.)
"Badass Solution for Small Businesses!"
What do you like best about Ticket Tailor?

The ability to customize and sell tickets out of my own box office with ease is by far the best part. Plus, the pricing is amazing comparable to the last plaform we used. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

The only downisde is the inability to take a deposit on our higher ticketed offers. Although, we found a work around by creating 2 events that connect together and get the job done! Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Small-Business (50 or fewer emp.)
"Ideal platform"
What do you like best about Ticket Tailor?

Love how easy it is to run sales embedded into our Wordpress site, and how simple yet powerful the processing of multiple ticket types for a single event has been for us. The ethics of the company also align well with our own - all of which makes the process of selling event tickets that much more fun and smooth. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Have found myself going around in circles many time when trying to navigate the orders for events so would like a slightly more intuative back end interface. Review collected by and hosted on G2.com.

Stuart W.
SW
Composer
Small-Business (50 or fewer emp.)
"Ticket Tailor has made the journey to the event as enjoyable as the event."
What do you like best about Ticket Tailor?

Having a landing page, that I can share on my social channels, has made engagement easy. It allows my audience to spend time deciding on the value of attending and also allows me to clarify what's on offer. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I can't think of anything that I dislike. Review collected by and hosted on G2.com.

Response from George Follett of Ticket Tailor

Hey Stuart, thank you so much for taking the time to leave us a review - 5-star reviews like yours make our day, so it's much appreciated!

If there is anything we can help you with, or you have feedback you’d like to pass on, please don't hesitate to drop us a message on the online chat — our customer care team typically reply in under 5 minutes.

Thanks for choosing Ticket Tailor to power your event ticketing!

See how Ticket Tailor improved