--- title: Thryv Reviews meta\_title: Thryv Reviews, Pros + Cons, and Top Rated Features meta\_description: Thryv reviews, pros and cons, and highest rated features. All from real, verified users. aggregate\_rating: rating\_value: 4.3 review\_count: 2014 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Thryv Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Thryv to be **easy to use** , seamlessly integrating various features for efficient team collaboration. [(102 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1396657&qs=pros-and-cons#reviews) Users appreciate the **automation features** of Thryv, enabling streamlined follow-ups and consistent client engagement. [(90 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1393878&qs=pros-and-cons#reviews) Users love the **automation features** of Thryv, enhancing efficiency in managing client follow-ups and nurturing campaigns. [(70 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=2281027&qs=pros-and-cons#reviews) Users value the **great customer support** from Thryv, highlighting its helpfulness and comprehensiveness. [(69 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1397431&qs=pros-and-cons#reviews) Users appreciate the **powerful automation features** of Thryv, finding it easy to use and engaging. [(58 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1395766&qs=pros-and-cons#reviews) Users express disappointment over **missing features** and constant glitches, undermining their overall experience with Thryv. [(60 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1391960&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , requiring time and support to navigate the many features effectively. [(50 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1396767&qs=pros-and-cons#reviews) Users experience **constant glitches** with Thryv, leading to dissatisfaction and a lack of essential export options. [(45 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=2281398&qs=pros-and-cons#reviews) Users find **limited features** in Thryv, such as insufficient data management and challenging segmentation capabilities. [(45 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1397362&qs=pros-and-cons#reviews) Users find Thryv to be **expensive** , especially with additional setup and customization costs due to its complexity. [(33 mentions)](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1394514&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Thryv ##### 1. Ease of Use Users find Thryv to be **easy to use** , seamlessly integrating various features for efficient team collaboration. [ See 102 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1396657&qs=pros-and-cons#reviews) See Related User Reviews ![Tony S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony S.") TS Tony S. Small-Business (50 or fewer emp.) 5.0/5 "Thryv is the Leader in Keeping Your Business Profitable" What do you like about Thryv? Since they were Keap, they have continued to improve their interface, options, and usability, as well as their EXCELLENT customer support. ![Heather W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather W.") HW Heather W. Small-Business (50 or fewer emp.) 5.0/5 "Keap/Thryv has helped me grow my business in ways I never thought I could" What do you like about Thryv? Keap allows small business owners like me to build systems and automation to run, grow, and scale our businesses. As a solopreneur just starting out, ##### 2. Automation Users appreciate the **automation features** of Thryv, enabling streamlined follow-ups and consistent client engagement. [ See 90 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1393878&qs=pros-and-cons#reviews) See Related User Reviews ![Heather W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather W.") HW Heather W. Small-Business (50 or fewer emp.) 5.0/5 "Keap/Thryv has helped me grow my business in ways I never thought I could" What do you like about Thryv? Keap allows small business owners like me to build systems and automation to run, grow, and scale our businesses. As a solopreneur just starting out, ![Camille S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camille S.") CS Camille S. Small-Business (50 or fewer emp.) 5.0/5 "Keap is Now Thryv and Still Helps Me Run My Business!!" What do you like about Thryv? KEAP is now Thryv. It’s a new name, new logo, new brand, but the same software I’ve depended on to run my business for the past 20+ years. ##### 3. Automation Features Users love the **automation features** of Thryv, enhancing efficiency in managing client follow-ups and nurturing campaigns. [ See 70 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=2281027&qs=pros-and-cons#reviews) See Related User Reviews ![Heather W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather W.") HW Heather W. Small-Business (50 or fewer emp.) 5.0/5 "Keap/Thryv has helped me grow my business in ways I never thought I could" What do you like about Thryv? Keap allows small business owners like me to build systems and automation to run, grow, and scale our businesses. As a solopreneur just starting out, ![Camille S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camille S.") CS Camille S. Small-Business (50 or fewer emp.) 5.0/5 "Keap is Now Thryv and Still Helps Me Run My Business!!" What do you like about Thryv? KEAP is now Thryv. It’s a new name, new logo, new brand, but the same software I’ve depended on to run my business for the past 20+ years. ##### 4. Customer Support Users value the **great customer support** from Thryv, highlighting its helpfulness and comprehensiveness. [ See 69 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1397431&qs=pros-and-cons#reviews) See Related User Reviews ![Tony S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony S.") TS Tony S. Small-Business (50 or fewer emp.) 5.0/5 "Thryv is the Leader in Keeping Your Business Profitable" What do you like about Thryv? Since they were Keap, they have continued to improve their interface, options, and usability, as well as their EXCELLENT customer support. ![Camille S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camille S.") CS Camille S. Small-Business (50 or fewer emp.) 5.0/5 "Keap is Now Thryv and Still Helps Me Run My Business!!" What do you like about Thryv? KEAP is now Thryv. It’s a new name, new logo, new brand, but the same software I’ve depended on to run my business for the past 20+ years. ##### 5. Helpful Users appreciate the **powerful automation features** of Thryv, finding it easy to use and engaging. [ See 58 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1395766&qs=pros-and-cons#reviews) See Related User Reviews ![Heather W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather W.") HW Heather W. Small-Business (50 or fewer emp.) 5.0/5 "Keap/Thryv has helped me grow my business in ways I never thought I could" What do you like about Thryv? Keap allows small business owners like me to build systems and automation to run, grow, and scale our businesses. As a solopreneur just starting out, ![Randall U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randall U.") RU Randall U. Small-Business (50 or fewer emp.) 5.0/5 "Small and Powerful CRM" What do you like about Thryv? Continued features being added into Thryv - AI, automation, lead generation, and more. I still think a major differentiator of Thryv is the support te ### 5 Cons or Disadvantages of Thryv ##### 1. Missing Features Users express disappointment over **missing features** and constant glitches, undermining their overall experience with Thryv. [ See 60 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1391960&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "All The Best with No Fluff" What do you dislike about Thryv? Thryv is a broad CRM and tries to do many things all at once. I would suggest focusing on Mailing and Direct Email response. BL Ben L. Small-Business (50 or fewer emp.) 4.0/5 "Keap - All the power and all the complexity" What do you dislike about Thryv? Thryv is incredibly complex, confusing, and hard to use, even if you are tech savvy. also, the order forms are sub-optimal. ##### 2. Learning Curve Users find the **learning curve challenging** , requiring time and support to navigate the many features effectively. [ See 50 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1396767&qs=pros-and-cons#reviews) See Related User Reviews ![Heather W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather W.") HW Heather W. Small-Business (50 or fewer emp.) 5.0/5 "Keap/Thryv has helped me grow my business in ways I never thought I could" What do you dislike about Thryv? Keap is a very robust platform, which also means there’s a bit of a learning curve. They provide training and plenty of resources to help you learn, b BL Ben L. Small-Business (50 or fewer emp.) 4.0/5 "Keap - All the power and all the complexity" What do you dislike about Thryv? Thryv is incredibly complex, confusing, and hard to use, even if you are tech savvy. also, the order forms are sub-optimal. ##### 3. Limitations Users experience **constant glitches** with Thryv, leading to dissatisfaction and a lack of essential export options. [ See 45 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=2281398&qs=pros-and-cons#reviews) See Related User Reviews ![Tony S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony S.") TS Tony S. Small-Business (50 or fewer emp.) 5.0/5 "Thryv is the Leader in Keeping Your Business Profitable" What do you dislike about Thryv? The challenges with formatting emails and the lack of flexibility in designing order forms and landing pages. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "All The Best with No Fluff" What do you dislike about Thryv? Thryv is a broad CRM and tries to do many things all at once. I would suggest focusing on Mailing and Direct Email response. ##### 4. Limited Features Users find **limited features** in Thryv, such as insufficient data management and challenging segmentation capabilities. [ See 45 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1397362&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "All The Best with No Fluff" What do you dislike about Thryv? Thryv is a broad CRM and tries to do many things all at once. I would suggest focusing on Mailing and Direct Email response. ![Randall U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randall U.") RU Randall U. Small-Business (50 or fewer emp.) 5.0/5 "Small and Powerful CRM" What do you dislike about Thryv? The knowledge base is not changing as rapidly and the product updates. Again, this is why the support team is so critical to a user's success. ##### 5. Expensive Users find Thryv to be **expensive** , especially with additional setup and customization costs due to its complexity. [ See 33 mentions ](https://www.g2.com/products/thryv/reviews?filters%5Bsentiment_snippet%5D=1394514&qs=pros-and-cons#reviews) See Related User Reviews ![gulshan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gulshan d.") GD gulshan d. Small-Business (50 or fewer emp.) 4.5/5 "A Game-Changer for Effortless Organization and Time Savings" What do you dislike about Thryv? The learning curve was steep at first. Some features feel buried, and the price stings for a small team. Occasional glitches with calendar sync can be ![Sam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam K.") SK Sam K. Mid-Market (51-1000 emp.) 4.5/5 "My Experience with Thryv" What do you dislike about Thryv? One thing I noticed is that the pricing can feel a bit high, especially when you start needing extra features. That’s the only area I feel could be be ![Brittany O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittany O.") BO Brittany O. Small-Business (50 or fewer emp.) 5/5/2026 "Automates Our Marketing, Easy Setup" 5/5 What do you like best about Thryv? I like the routine meetings that ensure everything is working properly. These meetings help me to make sure that all social media posts are going out properly and that emails are getting the correct responses. I also found the initial setup of Thryv to be really easy. Review collected by and hosted on G2.com. What do you dislike about Thryv? The domain email could be improved. It's not recognized as a secure site and it's always hard to get into. Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? I find Thryv solves email automation and social media management for us, ensuring emails are responded to automatically and posts are properly managed. Review collected by and hosted on G2.com. Show More Response from Steffie Bell of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-12755734/official_response/edit) Thank you so much for your feedback and for sharing your experience with Thryv, Brittany! We’re thrilled to hear the onboarding process felt easy and that the routine meetings have helped keep your marketing running smoothly. Staying connected with our clients and making sure your social posts and email responses are performing properly is something we truly value. We also appreciate you calling out the challenges you’ve experienced with the domain email security and login process. Feedback like this is incredibly helpful, and I’ve shared it with our team as we continue working to improve the overall experience. Thanks again for trusting Thryv to support your business growth! Validated ReviewerSource: Organic ![sierra s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sierra s.") SS sierra s. H Small-Business (50 or fewer emp.) 3/23/2021 "This software is amazing " 4.5/5 What do you like best about Thryv? I love the new features this software is essential for my business Review collected by and hosted on G2.com. What do you dislike about Thryv? Figuring out how to work faster / load properly Review collected by and hosted on G2.com. Recommendations to others considering Thryv: I always recommend this software because of the amount of features they have and the level of support they give. I have yet to find another software that has the amount of support that Thryv does. Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? My personal life with my family and friends was taking a huge toll scheduling everything myself. I struggled for years to find a software that had the features that I wanted so when I found this it has made my life 100% easier Review collected by and hosted on G2.com. Show More Response from Gabe Vasquez of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-4657478/official_response/edit) Hi Sierra, this is one of the highest compliments we could receive. Not only is our goal to provide your business with the tools to succeed but also to give you time back in your day to spend with the people that are important to you. If you ever need assistance, please let us know! - Gabe 1/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Austin H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Austin H.") AH Austin H. Small-Business (50 or fewer emp.) 7/2/2026 "Effortless Setup and Exceptional Service" 5/5 What do you like best about Thryv? I really appreciate Thryv for its level of service and communication. The initial setup was easy, which made the transition smooth. I'm also impressed by how it helps me in attracting new clients. This kind of support is invaluable to my business. Review collected by and hosted on G2.com. What do you dislike about Thryv? Nothing Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? I use Thryv for SEO and website services to help get new clients. Review collected by and hosted on G2.com. Show More Response from Steffie Bell of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-13061079/official_response/edit) Thank you for sharing your experience! We're so glad the setup process was smooth and that our team helped make the transition easy. It's especially exciting to hear Thryv is helping you attract new clients and support your business growth. We appreciate you trusting us to be part of your journey and look forward to continuing to help your business succeed. Much more to come! Validated ReviewerIncentivizedSource: Seller invite ![Maria L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria L.") ML Maria L. Doctor of Chiropractic Small-Business (50 or fewer emp.) 5/13/2026 "Thrive Makes Managing My Website Stress-Free" 5/5 What do you like best about Thryv? My representative makes everything very easy so I never have to stress about my website. Review collected by and hosted on G2.com. What do you dislike about Thryv? Having to pay for it I suppose? Thrive is great. I do not dislike anything about the general service. Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? Thrive has helped my business become noticed online. Review collected by and hosted on G2.com. Show More Response from Steffie Bell of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-12807570/official_response/edit) Thank you so much for the kind words and for sharing your experience with Thryv! We’re thrilled to hear your representative has made managing your website simple and stress free. That peace of mind is exactly the experience we want for our clients. We also appreciate the honest feedback about pricing, and we’re grateful you feel the value and service make it worthwhile. Thanks again for being part of the Thryv community! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 6/23/2026 "Effective Advertising with Thryv" 5/5 What do you like best about Thryv? I like how Thryv is organized and they're on top of things. I speak to them every month, which is nice. It's laid out clean and clear about what they do, just to name a few things. Review collected by and hosted on G2.com. What do you dislike about Thryv? Can't think of anything in particular that could be added or corrected. I like everything. Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? I use Thryv for advertising, getting my Google listing to the top. They are good at maintaining and organizing social media presence. They're on top of things, and it's laid out clean and clear. Setup took some time initially, but overall was pretty easy. Review collected by and hosted on G2.com. Show More Response from Steffie Bell of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-13000763/official_response/edit) Thank you for taking the time to share your experience! We're glad to hear that you've found value in both the Thryv platform and your ongoing partnership with our team. Providing small business owners with an organized, easy to use solution for managing customer relationships, marketing, and day to day operations is exactly what we strive to do. Thank you for your trust and partnership. We appreciate the opportunity to support your business and look forward to being part of your continued growth and success. Your Thryv Team Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Amy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy G.") AG Amy G. Controller Small-Business (50 or fewer emp.) 6/18/2026 "Easy Management and Publishing All in One Platform" 5/5 What do you like best about Thryv? Makes things easy to manage and publish under one platform Review collected by and hosted on G2.com. What do you dislike about Thryv? I don't have anything to report that I dislike Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? Marketing posts Review collected by and hosted on G2.com. Show More Response from Steffie Bell of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-12978636/official_response/edit) Thank you for taking the time to share your feedback! We're delighted to hear that Thryv helps make managing and publishing your business activities easier from a single platform. One of our goals is to simplify day-to-day operations by bringing the tools businesses need together in one place, so it's great to know that's been your experience. Feedback like yours motivates us to continue improving and delivering value for our customers. Thank you for being part of the Thryv community! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniel Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Q.") DQ Daniel Q. Oral and Maxillofacial Surgeon Small-Business (50 or fewer emp.) 4/15/2026 "Waste of Time" 0.5/5 What do you like best about Thryv? For a technology feature company, they are not very helpful Review collected by and hosted on G2.com. What do you dislike about Thryv? As a long time customer dating back to YP, Thryv customer service has steadily gone downhill Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? They are supposed to be leaders in advertising, but my experience with them has not been very beneficial Review collected by and hosted on G2.com. Show More Response from Steffie Bell of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-12634203/official_response/edit) Hi there, I really appreciate you sharing this, especially as a long-time customer. I took a look at your account and don’t see any active tickets or open issues, so I’d love to connect directly to better understand what’s been going on and help. Please feel free to reach out to me at steffie.bell@thryv.com and I’ll take a closer look and help get things moving in the right direction. Current UserValidated ReviewerSource: Organic ![Amber J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber J.") AJ Amber J. Outsourcing Advisor Mid-Market (51-1000 emp.) 9/9/2025 "great program" 5/5 What do you like best about Thryv? What I like best about Keap is how it brings everything together in one place—CRM, email marketing, automation, and payments. The automation workflows are incredibly powerful yet easy to set up, which saves me hours each week. I especially appreciate how simple it is to track leads, follow up automatically, and move contacts through different pipelines without anything slipping through the cracks. The integration between contact records and email sequences is seamless, so I can personalize communication at scale while still making each client feel valued. For a small business owner, the all-in-one approach means I don’t need to juggle five different tools it’s all right there in Keap. Review collected by and hosted on G2.com. What do you dislike about Thryv? Keap is powerful, but the learning curve can feel steep at first—especially if you’re new to automation or CRMs. Some of the features are tucked away and take time to fully understand, so it can feel overwhelming until you get used to the system. The price point is also higher than some competitors, which may be tough for very small businesses or solopreneurs. That said, once you’re past the initial setup and training, it becomes much easier to use and the value starts to outweigh the challenges. Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? Keap has helped me solve the problem of managing leads and follow-ups without letting opportunities slip through the cracks. Before, I was juggling separate tools for CRM, email marketing, and payments, and it was easy to lose track. Now, everything is automated—new leads are captured, tagged, and placed into the right nurture sequence instantly. This saves me hours each week, reduces manual errors, and ensures every client feels seen and followed up with. The ability to track pipelines, automate reminders, and accept payments in the same platform has made my business far more organized and scalable. Review collected by and hosted on G2.com. Show More Response from Alex At Keap of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-11657103/official_response/edit) Thank you so much for sharing this thoughtful feedback! We love hearing how Keap is helping you streamline your business and save valuable time each week. It’s great to know that the automation workflows and seamless CRM-to-email integration are making it easier to nurture leads and build stronger client relationships. We also appreciate your honesty about the learning curve and pricing. We know that diving into automation can feel like a lot at first, but we’re glad you’ve found the long-term value once everything is set up. Our team is always working to make onboarding smoother, and your feedback helps us keep improving. We’re so glad Keap is helping you stay organized, automate key tasks, and scale your business with less stress. Thanks again for being part of the Keap community! Current UserValidated ReviewerIncentivizedSource: G2 invite ![Deepak M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak M.") DM Deepak M. IT Manager Mid-Market (51-1000 emp.) 4/16/2026 "Effortless Automation and Seamless Integration" 5/5 What do you like best about Thryv? I like Thryv for its deliverability, automation, and user interface. It makes navigation easy, ensures better inbox placement, and reduces the need for manual input. These features are really helpful in automating my sales campaigns and reaching out to T1 clients effectively. Review collected by and hosted on G2.com. What do you dislike about Thryv? No issue as of now Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? I use Thryv for sales campaigns automation, improving outreach to T1 clients. I like its deliverability, automation, and UI. It provides easy navigation, inbox placement, and reduces manual input. Review collected by and hosted on G2.com. Show More Response from Steffie Bell of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-12640161/official_response/edit) Thank you so much for sharing this, I really appreciate you calling out automation, deliverability, and ease of use. That’s exactly what we aim to deliver, making it simpler to stay consistent with outreach while saving you time. It’s great to hear Thryv is helping you streamline your sales campaigns and connect with your T1 clients more effectively. If you ever want to take things a step further or explore additional ways to optimize your setup, we're always here to help 😊 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 6/16/2026 "Keap’s Email Inconsistency and Landing Page Changes Reduce Functionality" 2.5/5 What do you like best about Thryv? I only use Keap by Thryv so only likely to refer tham based on my 10 years of experience with Keap (formerly InfusionSoft). Review collected by and hosted on G2.com. What do you dislike about Thryv? Keap is inconsistent in delivery of emails. Landing pages are constantly being redeveloped and result in less functionality. Review collected by and hosted on G2.com. What problems is Thryv solving and how is that benefiting you? Automation of emails Review collected by and hosted on G2.com. Show More Response from Steffie Bell of Thryv [Editedit](https://www.g2.com/survey_responses/thryv-review-12966726/official_response/edit) Thank you for your feedback and for being a customer for the past 10 years. We truly appreciate your loyalty and the trust you've placed in us over the years. We understand how important reliable email delivery and effective landing pages are to successful marketing automation, lead generation, and business growth. Feedback like yours helps us identify opportunities to improve and continue enhancing the customer experience. I'd love the opportunity to learn more about your experience and see how we can help. Please feel free to contact me directly at steffie.bell@thryv.com , and I'll personally reach out to help. Thank you again for your partnership. It means a great deal to us, and me. 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