--- title: Thru Reviews meta\_title: 'Thru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 97 reviews by the users' company size, role or industry to find out how Thru works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 97 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Thru Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **responsive customer support** of Thru, highlighting their quick and friendly assistance with requests. [(2 mentions)](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1033560&qs=pros-and-cons#reviews) Users appreciate the **easy to use UI** of Thru, simplifying file transferring with various options available. [(2 mentions)](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1033474&qs=pros-and-cons#reviews) Users find the **easy setup** of Thru beneficial, appreciating quick conclusions and responsive support during the process. [(1 mentions)](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1988330&qs=pros-and-cons#reviews) Users value the **versatile file transfer options** and responsive customer support that enhance their experience with Thru. [(1 mentions)](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1033448&qs=pros-and-cons#reviews) Users appreciate the **file transfer capabilities** of Thru, valuing its user-friendly UI and responsive support. [(1 mentions)](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1033441&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Thru ##### 1. Customer Support Users praise the **responsive customer support** of Thru, highlighting their quick and friendly assistance with requests. [ See 2 mentions ](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1033560&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive and Intuitive" What do you like about Thru? The tool does exactly what you would expect for file transferring, and allows for a range of options for exposing Endpoints and Destinations for files ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy Contracting" What do you like about Thru? Contract was easy and quick to conclude despite needing changes due to the regulations affecting our company. Friendly and responsive team. ##### 2. Ease of Use Users appreciate the **easy to use UI** of Thru, simplifying file transferring with various options available. [ See 2 mentions ](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1033474&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive and Intuitive" What do you like about Thru? The tool does exactly what you would expect for file transferring, and allows for a range of options for exposing Endpoints and Destinations for files ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy Contracting" What do you like about Thru? Contract was easy and quick to conclude despite needing changes due to the regulations affecting our company. Friendly and responsive team. ##### 3. Easy Setup Users find the **easy setup** of Thru beneficial, appreciating quick conclusions and responsive support during the process. [ See 1 mentions ](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1988330&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy Contracting" What do you like about Thru? Contract was easy and quick to conclude despite needing changes due to the regulations affecting our company. Friendly and responsive team. ##### 4. Features Users value the **versatile file transfer options** and responsive customer support that enhance their experience with Thru. [ See 1 mentions ](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1033448&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive and Intuitive" What do you like about Thru? The tool does exactly what you would expect for file transferring, and allows for a range of options for exposing Endpoints and Destinations for files ##### 5. File Transfer Users appreciate the **file transfer capabilities** of Thru, valuing its user-friendly UI and responsive support. [ See 1 mentions ](https://www.g2.com/products/thru/reviews?filters%5Bsentiment_snippet%5D=1033441&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive and Intuitive" What do you like about Thru? The tool does exactly what you would expect for file transferring, and allows for a range of options for exposing Endpoints and Destinations for files ## Top-Rated Alternatives [ ![GoAnywhere MFT](https://images.g2crowd.com/uploads/product/hd_favicon/3035052d6bfeb5a52ef3d5aa9204586d/goanywhere-mft.svg "GoAnywhere MFT") GoAnywhere MFT 4.6/5(456) ](https://www.g2.com/products/goanywhere-mft/reviews) [ ![Progress MOVEit](https://images.g2crowd.com/uploads/product/hd_favicon/5b00e6dcd9914c9bcd5d86a4aeac7af2/progress-moveit.svg "Progress MOVEit") Progress MOVEit 4.4/5(529) ](https://www.g2.com/products/progress-moveit/reviews) [ ![Cleo Integration Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/1529526410/cleo-integration-cloud.svg "Cleo Integration Cloud") Cleo Integration Cloud 4.4/5(598) ](https://www.g2.com/products/cleo-integration-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/thru/competitors/alternatives) ![Maroof M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maroof M.") MM Maroof M. Account Executive Small-Business (50 or fewer emp.) 11/17/2022 "Thru is an enterprise-grade file-sharing platform." 4.5/5 What do you like best about Thru? A secure and easy way to exchange files from anywhere and at any time. Excellent integration into a number of business platforms. The encryption process of Thru increases the integrity of our data. Provisioning and Governance provided by Thru helps our organization to unlock new opportunities. Review collected by and hosted on G2.com. What do you dislike about Thru? Nothing to dislike at all as the implementation was very simple with advanced support. Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? Thru provides an excellent and secure method to monitor the delivery of our accounting work files to our various virtual colleagues. This enhances the flow of activities within our organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RT Rosie T. Marketing Consultant Enterprise (\> 1000 emp.) 11/15/2022 "Thru was our best solution" 4.5/5 What do you like best about Thru? As part of the marketing team asked to test Thru as a viable solution, it did what we need to do and very simple and straightforward to use. Review collected by and hosted on G2.com. What do you dislike about Thru? Nothing at all; the solution did what we needed it to do as we had to send thousands of files daily to as many partners, and during testing, it woked without any issues. Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? We have hundreds of partners that we send files daily with different marketing content; it was easy to use once as soon as endpoints were created, which took minutes to do. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mark L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark L.") ML Mark L. Solutions Architect Mid-Market (51-1000 emp.) 11/21/2022 "A pleasantly unexpected replacement for FTP!" 4/5 What do you like best about Thru? The people at Thru are passionate about their product! Very good documentation! Excellent after sales service! Lots of features and add-ons to choose from to suit our needs Review collected by and hosted on G2.com. What do you dislike about Thru? A little pricey - but then you get what you pay for! UI was a bit dated (by 2018 standards) Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? We needed a replacement for FTP that we could easily roll out across the company (500+ employees) Thru being a Saas service made the rollout an order of magnitude easier Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 1/30/2023 "A Secure and Efficient Tool for Sharing Large Files" 4.5/5 What do you like best about Thru? An Exceptional Platform for Quick and Secure Sharing of Heavy Data and Files with Confirmation Receipts and Load-Balanced Servers for Optimal Speed Review collected by and hosted on G2.com. What do you dislike about Thru? My main concern is the limited functionality of the Thru Mobile App, which only allows uploading and downloading from the Shared Cloud but lacks management, Automation, and Audit Features Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? A Good and Compliant Tool for Secure File Sharing with a Fast Content Delivery Network. Meets Compliance Standards for Various Industries, Providing Confidence in Sharing Data over the Internet Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Janam A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janam A.") JA Janam A. Cyber Security Analyst Small-Business (50 or fewer emp.) 11/27/2022 "A Necessary Tool for Cyber Security Department" 4.5/5 What do you like best about Thru? \>Better encryption for the sensitive data transferred \>It meets our compliance requirements and regulations \>Service and Support from the team is top notch Review collected by and hosted on G2.com. What do you dislike about Thru? I have no concerns with this software because due to integration with business applications, all of your data is managed so properly. Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? Due to in the Cyber Security department, We needed a tool that provides better encryption for the sensitive data transferred THRU provides the perfect solution for that problem Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AP Ayden P. Project Administrator Mid-Market (51-1000 emp.) 11/28/2022 "Great platform to exchange files" 4.5/5 What do you like best about Thru? Nice UI for basic users to access and share files regularly with local government and automation capabilities. Review collected by and hosted on G2.com. What do you dislike about Thru? Nothing to dislike really, very easy to add and remove users accordingly and it does what we need it to do Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? FTP replacement, moving to a Cloud solution, security, audit, and governance. The solution allows us to reduce resources that previously had to manually monitor file exchange activity which was not easy, straightforward or controlled. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/30/2023 "Outstanding secure data transfer service" 4.5/5 What do you like best about Thru? Thru offers highly productive features for managing complex file transfers and secure data. The key benefit for me is the ability to extend file sharing with set expiration dates Review collected by and hosted on G2.com. What do you dislike about Thru? Limited integration options with third-party apps makes it desirable for Thru to explore compatibility with additional applications Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? Thru addresses security, efficient transfer of large files, auditing, and reporting concerns, resulting in time savings with every email sent and ensuring the delivery and download of files with guaranteed visibility Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Qayoom N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qayoom N.") QN Qayoom N. Project Manager Small-Business (50 or fewer emp.) 11/29/2022 "Most Effective Tool for Integration With Business Platforms" 4.5/5 What do you like best about Thru? \>Top-notch integration with business applications \> Top-notch customer support \>The simplicity of being able to transfer even huge files \>You can easily transfer data to an outside organization without worrying about security and the technical issues Review collected by and hosted on G2.com. What do you dislike about Thru? I wish Thru GUI is more user-friendly and straightforward. Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? Due to integration with Salesforce Sales Cloud, I can easily track projects and share confidential information with essential team members. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller PA Patrick A. General Manager Small-Business (50 or fewer emp.) 11/10/2022 "Thru. MFT Solution" 4.5/5 What do you like best about Thru? The best thing about Thru. is that it's 100% a cloud solution. Review collected by and hosted on G2.com. What do you dislike about Thru? You don't have no control over the server where Thru. is running Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? How to send Secure documents or Automate documents and comply with GDPR. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SR Suzy R. Director of Marketing 11/22/2022 "Secure data file transfer" 5/5 What do you like best about Thru? They listen to what you need and deliver a response that achieves your objectives in a timely and efficient manner. Review collected by and hosted on G2.com. What do you dislike about Thru? I did not dislkie anything they were great to work with Review collected by and hosted on G2.com. What problems is Thru solving and how is that benefiting you? We needed some secure data file transfer as we migrated from one marketing platform to another Review collected by and hosted on G2.com. 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