--- title: ThrivePass Reviews meta\_title: 'ThrivePass Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 21 reviews by the users' company size, role or industry to find out how ThrivePass works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 21 scale: '5' date\_modified: '2026-08-09' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # ThrivePass Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ThrivePass but has limited features. Are you part of the ThrivePass team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ThrivePass is a rapidly growing technology company dedicated to innovating the world of employee benefits. Their holistic benefits suite creates experiences that support employee wellbeing throughout the employment lifecycle. To that end, the company empowers employees to thrive through exceptional service and innovative benefits technology.  Their range of benefits can be personalized to meet all employee needs. Lifestyle Spending Accounts: The Thrive Account is an online employee reimbursement platform. Employees can browse more than 100 categories for reimbursement or apply funds directly in an integrated e-commerce marketplace.   Tuition Reimbursement: ThrivePass Tuition Reimbursement is an online tuition assistance and repayment platform with options for employees to enroll and get reimbursed for accelerating academically or professionally.   Pre-Tax Accounts: ThrivePass administers everything from HSA, HRA, FSA, and Commuter benefits.  COBRA: ThrivePass provides COBRA administration and their own first-to-market digital tool, COBRA Decision Enablement (DE). DE allows eligible individuals to shop the federal and state marketplaces and compare costs and coverage side-by-side with COBRA.   ThrivePass- We personalize benefits. You thrive as the employer of choice.  * * * Seller [Thrivepass](https://www.g2.com/sellers/thrivepass) Discussions [ThrivePass Community](https://www.g2.com/products/thrivepass/discuss) Overview by Katie Harlin Show More ## Top-Rated Alternatives [ ![Forma](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Forma") Forma 4.8/5(822) ](https://www.g2.com/products/formabenefits/reviews) [ ![Awardco](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Awardco") Awardco 4.9/5(6,326) ](https://www.g2.com/products/awardco/reviews) [ ![Culture Cloud by O.C. Tanner](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Culture Cloud by O.C. Tanner") Culture Cloud by O.C. Tanner 4.8/5(1,841) ](https://www.g2.com/products/culture-cloud-by-o-c-tanner/reviews) [ View All Alternatives ](https://www.g2.com/products/thrivepass/competitors/alternatives) ## User Insights Average based on 21 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 10/14/2025 "Delays in Cobra approval" 0/5 What do you like best about ThrivePass? I have nothing positive to add for Thrivepass. This is not my first issue with them. Review collected by and hosted on G2.com. What do you dislike about ThrivePass? My experience is similar to another users review. After 14 days I have not received any letter via first class usps mail with detailed instructions to signup for Cobra. I called Thrivepass to ask, and their website shows they sent letters out two weeks back to my correct address. With them on the phone I was able to confirm elections and start the process to confirm Cobra. However they say it is another two weeks possibly until I have coverage confirmed. I called the insurance company and they validated, insurance is waiting on Thrivepass to complete the Thrivepass process. Apparently there is no way to expedite this. Due to the initial two weeks letter issue and the two weeks approval process, I lose one month of Cobra access. Without validated insurance I cannot schedule any medical visit, except emergency room. Digital payments they accept the same day, but digital approvals are delayed for some reason. Overall, I find this unacceptable and would not recommend Thrivepass to anyone. Review collected by and hosted on G2.com. What problems is ThrivePass solving and how is that benefiting you? Cobra Administration Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/13/2025 "Terrible Customer Service -- LIES" 0/5 What do you like best about ThrivePass? Nothing. They're horribly incompetent. Look elsewhere. Review collected by and hosted on G2.com. What do you dislike about ThrivePass? ThrivePass as a COBRA Admin is a bad idea. They have no problems receiving payment for continued insurance coverage in order to reactivate a previously cancelled policy. But relaying the information back to the insurance providers' En to reactivate said policies is impossible. ThrivePass will give you the run around claiming they have submitted the request digitally to the insurance carriers and it will take up to 10 business days (2 weeks!) to process the reactivation on the insurance providers' end. Insurance providers all claim to only take 24hrs to reactivate once confirmation is received from ThrivePass. Terrible customer service/organization. Review collected by and hosted on G2.com. What problems is ThrivePass solving and how is that benefiting you? ThrivePass is the problem. I have not benefited from anything. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 1/30/2025 "Thrive Pass is a bad product, run incompetently. Support lies rather than trying to fix issues." 0/5 What do you like best about ThrivePass? Nothing. I am forced to use it as the administrator of my company's HSA/FSA. Review collected by and hosted on G2.com. What do you dislike about ThrivePass? - The website is poorly designed and difficult to use. It looks and behaves like it was built by a bunch of first year college students just learning web development and is missing key useful features. - They fail to process employee contributions to FSA in a timely manner, so you inexplicably can't make purchases with the FSA card - The data displayed in the main user portal is always either flat out incorrect, or out of date - If you don't submit an overly detailed receipt for a purchase after 10 days, while still in the annual submission period, they send threatening emails then cut off access to your card. This requirement/timeline isn't specified anywhere in their portal. - Their support team is beyond useless: they don't try to solve your issues, they flat out lie to you, or just stop responding to your messages. There is no way to escalate to a manager. I would go out of my way to anti-recommend this platform for any benefits manager looking for an HSA/FSA administration portal. Review collected by and hosted on G2.com. What problems is ThrivePass solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about ThrivePass? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ThrivePass ](https://www.g2.com/products/thrivepass/discussions/new) GU Guest User What is ThrivePass used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-thrivepass-used-for) [ View all Discussions ](https://www.g2.com/products/thrivepass/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/thrivepass/pricing) ThrivePass Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d931d2634ff006bdb65f4e026e8eca8/formabenefits.png "Product Avatar Image") Forma 4.8/5(822) [ Compare Now ](https://www.g2.com/compare/formabenefits-vs-thrivepass) ##### Categories on G2 [Lifestyle Spending Account (LSA)](https://www.g2.com/categories/lifestyle-spending-account-lsa) ##### Explore More [Is The Wild worth it for VR collaboration?](https://www.g2.com/discussions/is-the-wild-worth-it-for-vr-collaboration)[Which DNS security solution is best for preventing phishing and data exfiltration at the DNS layer before anything even hits the endpoint?](https://www.g2.com/discussions/which-dns-security-solution-is-best-for-preventing-phishing-and-data-exfiltration-at-the-dns-layer-before-anything-even-hits-the-endpoint)[Best AI coding assistants for in-IDE real-time suggestions and error fixes](https://www.g2.com/discussions/best-ai-coding-assistants-for-in-ide-real-time-suggestions-and-error-fixes) [Best-rated workforce management solutions](https://www.g2.com/discussions/best-rated-workforce-management-solutions)[Best software for academic testing and reporting](https://www.g2.com/discussions/best-software-for-academic-testing-and-reporting)[Pros and Cons Details](https://www.g2.com/products/thrivepass/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)