JD
Jeff D.
Enterprise (> 1000 emp.)
"A "must have" for any company."
5/5
What do you like best about ThreatSpike?

The ThreatSpike team is great to work with. Everyone is very personable and they are always available, no matter what time you call. Their expertise in security is impressive. Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

I don't have have any dislikes with ThreatSpike, only compliments to give out. Review collected by and hosted on G2.com.

SG
Stephen G.
Small-Business (50 or fewer emp.)
"Significant tool consolidation and cost savings opportunity and very collaborative team."
5/5
What do you like best about ThreatSpike?

Unmatched functionality within the platform.

Everything is available in one agent.

All the technology is proprietary to them and fully managed by them.

Regular collaboration with the team allows me to leverage them as an extension of my team. Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

There is nothing that I dislike about them.

My experience with them has been nothing but positive. Review collected by and hosted on G2.com.

Brian W.
BW
Brian W.
Owner and Operator
Small-Business (50 or fewer emp.)
"Great customer support. Easy to get response and totally available when needed."
5/5
What do you like best about ThreatSpike?

Customer support. Listening and understanding our questions or issues. Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

We would like to see the email filter option upgraded a bit to match our needs. Review collected by and hosted on G2.com.

Kevin P.
KP
Kevin P.
IT Director
Enterprise (> 1000 emp.)
"Master of all Trades, Jack of none."
5/5
What do you like best about ThreatSpike?

I like that there is one butt to kick, I like that the controls and functions, all of them are seamless, I like that any part of the day or night, I can rest more easily knowing ThreatSpike are watching. The recent Cloud Strike global problem was a great example. I know the design an artictcure of ThreatSpike products are so well thought through that, unlike Cloud Strike, there is no need to constantly update you client to ensure protection perfection, this is and was proved to be a fools errand, much better to do it the way that ThreatSpike had envisaged. Proof of the pudding… Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

Being the type of person, who follows instruction. I'll try and answer the dislike question, the only thing I have is that when other Cyber security providers contact me and say, "We are the only ones that can do x", I have to start a sentence by saying, no you’re not. It makes conversations a bit awkward after that. But really, so far, after over 10 years, I’ve not been able to find anything I dislike! Review collected by and hosted on G2.com.

Michael S.
MS
Michael S.
Mid-Market (51-1000 emp.)
"Exceptional Support and Responsiveness I have never seen"
5/5
What do you like best about ThreatSpike?

One of ThreatSpike's most impressive qualities is its outstanding customer support. I always have consistently quick and effective responses from the support team, which is crucial for resolving security issues swiftly. Whether it's a minor query or a significant concern, ThreatSpike's team is always available and ready to assist, ensuring that I am supported and confident in their cybersecurity measures Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

Latest Windows update had issues with the Threatspike agent as 2FA for the admin login did not work, but this was a Windows update problem and the support team fixed it really fast Review collected by and hosted on G2.com.

NV
Nicolas v.
Enterprise (> 1000 emp.)
"Efficient, fast and excellent customer service"
5/5
What do you like best about ThreatSpike?

They are quick and available to response and are reasonable priced. Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

I have nothing bad to say about their service Review collected by and hosted on G2.com.

ML
Mauricio L.
Mid-Market (51-1000 emp.)
"The ideal Security solution where no challenge is too great."
5/5
What do you like best about ThreatSpike?

Their unwavering “can-do" attitude and readiness to respond anytime throughout the year makes ThreatSpike one of the most responsive organizations I’ve enjoyed working with. Their whole team is extremely friendly and incredibly accommodating, making every interaction a positive and effective experience. Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

Honestly, there’s nothing to point out; collaborating with ThreatSpike is great and I consider them an integral part of our IT team. Review collected by and hosted on G2.com.

Adam L.
AL
Adam L.
IT Director
Enterprise (> 1000 emp.)
"Super product, super team - makes an immediate difference to security posture"
4.5/5
What do you like best about ThreatSpike?

First and foremost the team at Threatspike are super responsive no matter the complexity of issues raised, and beyond that they listen to the needs of their customers and create frequent value adds to the product that benefits anyone using the platform. I have used Threatspike in two organisations and the product just gets better and better. Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

No dislikes. The number of times this product and the team behind it have supported our business are countless. Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Outstanding Customer Support and Unlimited Pen tests"
5/5
What do you like best about ThreatSpike?

Unlimited pen tests

Quick response on any security related questions Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

Would be great to see a webinterface with some automated scans on our endpoints as well as displaying any findings from the pen tests. Review collected by and hosted on G2.com.

DL
Douglas L.
Mid-Market (51-1000 emp.)
"Highly knowledgeable engineers and excellent customer service"
5/5
What do you like best about ThreatSpike?

Engineers were always able to tailor the service to our specific requirements. They were able to conduct thorough tests even with a changing testing target. Review collected by and hosted on G2.com.

What do you dislike about ThreatSpike?

Nothing to report here, there was nothing to dislike. Review collected by and hosted on G2.com.