Daniel S.
DS
Daniel S.
Senior Lead Information Security Analyst
Mid-Market (51-1000 emp.)
"Tool consolodation so your team can work smarter"
5/5
What do you like best about ThreatDown?

Threatdown continues to add functionality and control, like device control, Firewall, and Url Filtering. It might not all be something you want, but for small teams, not relying on multiple tool sets is a benefit. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I would continue to improve their code base, and how it operates. So far we have not had any issues.

There have been some questions on structure but this is a deeper dive which is being investigated. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi Daniel,

Thank you for sharing your positive experience with ThreatDown! We're thrilled to hear that our platform has been instrumental in providing valuable insights and empowering your support teams. We appreciate your feedback regarding the license models and understand the importance of flexibility in pricing options. We will take your suggestion into consideration for future enhancements. If you have any specific features in mind that you would like to see available as standalone options, please feel free to reach out to our support team. Thank you for choosing ThreatDown to enhance your operations, and we look forward to continuing to support your organization's success.

Many thanks,

Angela

Juan R.
JR
Juan R.
IT Director
Legal Services
Mid-Market (51-1000 emp.)
"Useful EDR and DNS Filtering That Delivers"
4/5
What do you like best about ThreatDown?

Its EDR and DNS filtering are really useful. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

It’s hard to deploy on macOS, since configuration profiles and other required components need to be installed. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi Juan,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that the EDR and DNS Filtering capabilities are helping your team strengthen security and gain better visibility into your environment through real-time analysis. We’re glad ThreatDown is helping protect your organization from evolving threats. We also appreciate your feedback around the macOS deployment experience—insights like this are valuable as we continue to enhance the platform.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

RH
Rick H.
Owner
Small-Business (50 or fewer emp.)
"Malwarebytes is the best!"
5/5
What do you like best about ThreatDown?

Malwarebytes / Threadown has only gotten better over time. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Nothing, they are the best! Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi Rick

Thanks so much for your very positive review and shout out to our support team – this made our day!

Best regards

Angela

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Threatdown Delivers Strong, Easy-to-Manage Protection with Responsive Support"
4/5
What do you like best about ThreatDown?

Threatdown has been a big help in keeping our devices secure from external threats, and we use it as our primary protection solution across the business. The interface is clear and easy to navigate, and overall it performs very well day to day. Their support team and account management have also been attentive and responsive whenever we’ve needed help. It’s protected us from multiple attacks and has helped us pass our Cyber Essentials Plus certification for several years now. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

It can be quite expensive, particularly if you want to add email protection. So far, we also haven’t found any useful integrations or AI elements. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi!

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown has been a reliable primary protection solution for your business and is helping keep your devices secure day to day. We’re glad the interface is easy to navigate and that our support and account teams have been responsive when needed. It’s also great to hear ThreatDown has supported your Cyber Essentials Plus certification over multiple years, that’s a meaningful outcome. We also appreciate you taking the time to share your feedback—your insights are valuable to us.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"You need to consider adding ThreatDown!"
5/5
What do you like best about ThreatDown?

Performance.

Ease of deployment and maintenance is a bonus.

The ability to monitor activity via the web console from anywhere. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I can't think of any other issues. Faster deployment of updated user policies would be nice. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Good day!

We’re thrilled to be such a valuable asset to your organization and appreciate your feedback on the ease of deployment and maintenance.

It’s great to hear that you have used ThreatDown to reduce the threat landscape down to virtually nothing and now have peace of mind.

Best regards.

Angela

Gershom A.
GA
Gershom A.
"Effortlessly Strengthened Our Cybersecurity Measures"
4/5
What do you like best about ThreatDown?

I appreciate ThreatDown's real-time alerts and intuitive dashboard, which make it easy for our team to monitor threats, prioritize risks, and act quickly to keep our systems secure. The real-time alerts let us respond to threats immediately, reducing potential damage. The intuitive dashboard organizes data clearly, making it easy to track risks, prioritize actions, and collaborate effectively, greatly enhancing our overall security workflow. I also found the initial setup straightforward, with a well-guided onboarding process that allowed our team to configure monitoring and integrations quickly without major issues. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I feel that ThreatDown's reporting features could be more customizable, and integration with some of our existing tools could be smoother to streamline workflows further. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi Gershom,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that real-time alerts and the intuitive dashboard are helping your team quickly identify and act on threats while improving collaboration across your security workflows. We’re also glad the onboarding experience made it easy to get up and running without friction. We appreciate your feedback around reporting customization and integrations as well—insights like this are valuable as we continue to enhance the platform.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy sailing on the security front ever since we switched to Threatdown."
5/5
What do you like best about ThreatDown?

Customer service and Managed threat detection. They’re always there, looking out for us and taking care of things, even when we aren’t. Assistance with features, Nebula, or configuration is always easy to get quickly. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Vulnerability alerts: we sometimes receive alerts for vulnerabilities that don’t yet have a patch available in Threatdown. This isn’t necessarily a bad thing, but it does create extra work to confirm whether a patch exists, apply it if it does, or otherwise ignore the alert until Threatdown is able to patch it. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi!

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that our customer service and MDR team are providing consistent support and peace of mind, and that getting help with features and configuration has been quick and seamless. We’re also glad to hear ThreatDown is helping you effectively manage endpoint security and patching across your environment. We appreciate your feedback around vulnerability alerts as well—insights like this are valuable as we continue to refine the experience.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

DS
Don S.
IT Mgr
Mid-Market (51-1000 emp.)
"DNS Security on Mobile Made Easy, Needs Report Enhancements"
4.5/5
What do you like best about ThreatDown?

I appreciate ThreatDown for providing MDR for our staff, giving us 24/7/365 awareness. I like the DNS security on cell phones since phones are used for everything these days. It’s reassuring to have DNS security available on cell phones so that when someone clicks a link from their email or on a web page or an article they are reading, we know it’s safe. The initial setup of ThreatDown for our team was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Overall reporting is one area where I think ThreatDown could improve. I wish there was a longer retention period for reporting, like one year, and more customizable reports. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi Don,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that MDR and DNS security—especially on mobile devices—are giving your team added confidence and protection throughout the day. We’re also glad the initial setup was smooth and easy for your team. We appreciate your feedback around reporting as well, insights like this are valuable as we continue to enhance the platform.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Joshua S.
JS
Joshua S.
System Administrator
Small-Business (50 or fewer emp.)
"From Malwarebytes to ThreatDown: A Trusted Evolution in Endpoint Protection"
5/5
What do you like best about ThreatDown?

Having used Malwarebytes’ free version since 2005 and later its paid offerings, I recently upgraded to ThreatDown to protect our clinical systems more comprehensively.

From the outset, ThreatDown impressed me with:

-Unified Management: One console to deploy and manage across endpoints; servers and workstations alike.

-Impressive Detection & Response: The EDR component identifies and interrupts malicious behaviors that traditional AV might miss.

-Simplified Security for IT-constrained setups: As an admin who juggles many tasks, I appreciate how the platform emphasizes ease of use and rapid deployment.

-Advanced features beyond malware removal: These include vulnerability assessment, patch management, device control, browser and phishing protections, and firewall management - all in the paid bundles.

In practice, deploying ThreatDown meant I could standardize on a single platform for endpoint security, phishing protection, and incident response—reducing complexity and giving me better visibility across our environment.

If I were to sum up: ThreatDown feels like the logical next step after years of trusting Malwarebytes for manual cleanup, now with full proactive protection and enterprise features. It gives me confidence we’re better covered for modern threats. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I have encountered a few minor issues related to support. Review collected by and hosted on G2.com.

PG
Paul G.
MIS Director
Small-Business (50 or fewer emp.)
"Effortless Enterprise Security Management"
5/5
What do you like best about ThreatDown?

I appreciate that the management console in ThreatDown is comprehensive and easy to use, allowing me to see everything that's going on with my enterprise computers. It saves me time because it's easy to navigate, and I always know what I need to do. The support has been quick and helpful, solving my issues when needed. The initial setup was easy, especially with the assistance I received from support. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Nothing at this time.. It is a great product Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi Paul!

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that the console is helping you stay on top of your environment while saving time, and that setup felt smooth with support along the way. We’re also glad our support team has been quick and helpful when you’ve needed them.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace