--- title: ThreatDown Reviews meta\_title: Malwarebytes Reviews & Product Details - G2 meta\_description: 100+ verified Malwarebytes reviews from authenticated users. Find out from real people if Malwarebytes can help you flush out malicious software on your machine. aggregate\_rating: rating\_value: 4.6 review\_count: 1089 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

### ThreatDown Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find ThreatDown's **ease of use** facilitates quick deployment and seamless integration for clients. [(99 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1454076&qs=pros-and-cons#reviews)

Users praise the **user-friendly interface** and seamless integration of ThreatDown, enhancing proactive security management effortlessly. [(68 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455549&qs=pros-and-cons#reviews)

Users value the **robust security features** of ThreatDown, effectively detecting and eliminating various threats for comprehensive protection. [(59 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1457180&qs=pros-and-cons#reviews)

Users appreciate the **effective threat detection** of ThreatDown, ensuring a secure and worry-free online experience. [(56 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1460456&qs=pros-and-cons#reviews)

Users commend the **responsive and attentive customer support** of ThreatDown, enhancing their overall experience with the product. [(54 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1453836&qs=pros-and-cons#reviews)

Users face challenges with **poor customer support** , citing difficulties in troubleshooting and navigating the system effectively. [(23 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1454520&qs=pros-and-cons#reviews)

Users note a **lack of clarity** in security scoring, which complicates understanding and using the ThreatDown features effectively. [(22 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1458574&qs=pros-and-cons#reviews)

Users indicate that **missing features** like flexible module selection and firewall improvements hinder the ThreatDown experience. [(20 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455802&qs=pros-and-cons#reviews)

Users experience **frequent false positives** with ThreatDown, urging for improvements to enhance accuracy and reduce noise. [(18 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1457612&qs=pros-and-cons#reviews)

Users frequently experience **communication issues** with ThreatDown, mainly due to inconsistent customer service and lack of chat support. [(16 mentions)](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455102&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of ThreatDown

##### 1. Ease of Use

Users find ThreatDown's **ease of use** facilitates quick deployment and seamless integration for clients.
[
See 99 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1454076&qs=pros-and-cons#reviews)

See Related User Reviews

 ![John K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John K.")
JK

John K.

Mid-Market (51-1000 emp.)

5.0/5

"Protection for the things that matter the most!"

What do you like about ThreatDown?

Their new Email and IDTR protection modules expand on their comprehensive offerings to ensure that more than just your endpoints are protected from ne

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful security suite at reasonable price!"

What do you like about ThreatDown?

Ease of use, customer support, number of features

##### 2. Features

Users praise the **user-friendly interface** and seamless integration of ThreatDown, enhancing proactive security management effortlessly.
[
See 68 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455549&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful security suite at reasonable price!"

What do you like about ThreatDown?

Ease of use, customer support, number of features

 ![Bartosz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bartosz B.")
BB

Bartosz B.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Streamlined Endpoint Security"

What do you like about ThreatDown?

ThreatDown provides a very intuitive interface that makes day-to-day security monitoring fast and efficient. The deployment process is smooth, updates

##### 3. Security

Users value the **robust security features** of ThreatDown, effectively detecting and eliminating various threats for comprehensive protection.
[
See 59 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1457180&qs=pros-and-cons#reviews)

See Related User Reviews

 ![John K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John K.")
JK

John K.

Mid-Market (51-1000 emp.)

5.0/5

"Protection for the things that matter the most!"

What do you like about ThreatDown?

Their new Email and IDTR protection modules expand on their comprehensive offerings to ensure that more than just your endpoints are protected from ne

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Painless Setup, Robust Endpoint Protection"

What do you like about ThreatDown?

I use ThreatDown for patching, monitoring, and securing endpoints. It makes the patching of systems easy for me and shows which systems have vulnerabi

##### 4. Threat Detection

Users appreciate the **effective threat detection** of ThreatDown, ensuring a secure and worry-free online experience.
[
See 56 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1460456&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Malwarebytes EDR, MDR, and Email Security"

What do you like about ThreatDown?

Malwarebytes is very simple to use, and the interface looks clean and gets updated often. It’s also easy to roll out across all our computers, and it

 ![Russel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russel M.")
RM

Russel M.

Small-Business (50 or fewer emp.)

4.0/5

"Good, highly-detailed visibility into managed systems and their security health."

What do you like about ThreatDown?

ThreatDown provides a single site where security software for Windows, Linux, MacOS, Android, and iOS devices can be managed. Not only is the state of

##### 5. Customer Support

Users commend the **responsive and attentive customer support** of ThreatDown, enhancing their overall experience with the product.
[
See 54 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1453836&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful security suite at reasonable price!"

What do you like about ThreatDown?

Ease of use, customer support, number of features

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Malwarebytes EDR, MDR, and Email Security"

What do you like about ThreatDown?

Malwarebytes is very simple to use, and the interface looks clean and gets updated often. It’s also easy to roll out across all our computers, and it

### 5 Cons or Disadvantages of ThreatDown

##### 1. Poor Customer Support

Users face challenges with **poor customer support** , citing difficulties in troubleshooting and navigating the system effectively.
[
See 23 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1454520&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best-in-Class Support Experience"

What do you dislike about ThreatDown?

Complex Addons and sometimes the Support is not reachable

RC

Roberto C.

Small-Business (50 or fewer emp.)

5.0/5

"Peace of mind in a fast and easy to use package, now with even more features!"

What do you dislike about ThreatDown?

I still don't have a GUI for schedule scans, but I have been told it is getting worked on.

##### 2. Lack of Clarity

Users note a **lack of clarity** in security scoring, which complicates understanding and using the ThreatDown features effectively.
[
See 22 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1458574&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bartosz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bartosz B.")
BB

Bartosz B.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Streamlined Endpoint Security"

What do you dislike about ThreatDown?

Reporting customization could be more flexible, as exporting detailed logs sometimes requires additional steps. Integration with certain third-party t

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent product with good performance and minimal end user impact"

What do you dislike about ThreatDown?

Purchase process is painful for MSPs. Having to purchase through a distributor slows down the rollout

##### 3. Missing Features

Users indicate that **missing features** like flexible module selection and firewall improvements hinder the ThreatDown experience.
[
See 20 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455802&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bartosz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bartosz B.")
BB

Bartosz B.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Streamlined Endpoint Security"

What do you dislike about ThreatDown?

Reporting customization could be more flexible, as exporting detailed logs sometimes requires additional steps. Integration with certain third-party t

 ![Johannes O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johannes O.")
JO

Johannes O.

Small-Business (50 or fewer emp.)

4.0/5

"Effective macOS Security with Language Barrier"

What do you dislike about ThreatDown?

The client on macOS does not yet offer all the features available on Windows. Additionally, it is only localized in English, and there are no notifica

##### 4. False Positives

Users experience **frequent false positives** with ThreatDown, urging for improvements to enhance accuracy and reduce noise.
[
See 18 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1457612&qs=pros-and-cons#reviews)

See Related User Reviews

 ![John K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John K.")
JK

John K.

Mid-Market (51-1000 emp.)

5.0/5

"Protection for the things that matter the most!"

What do you dislike about ThreatDown?

Nothing really to improve on, it does what you need when you need it.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Painless Setup, Robust Endpoint Protection"

What do you dislike about ThreatDown?

IT is a bit too restrictive on MS Word, PowerPoint, and Excel. Sometimes it does not like the formulas and can be too restrictive to the point that I

##### 5. Communication Issues

Users frequently experience **communication issues** with ThreatDown, mainly due to inconsistent customer service and lack of chat support.
[
See 16 mentions
](https://www.g2.com/products/threatdown/reviews?filters%5Bsentiment_snippet%5D=1455102&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jean M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean M.")
JM

Jean M.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing experience"

What do you dislike about ThreatDown?

One area where ThreatDown could improve is user communication functionality. Currently, there is no built in feature that allows administrators to sen

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best-in-Class Support Experience"

What do you dislike about ThreatDown?

Complex Addons and sometimes the Support is not reachable

 ![Johannes O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johannes O.")
JO

Johannes O.

Geschäftsführer

Small-Business (50 or fewer emp.)

5/21/2024

"Effective macOS Security with Language Barrier"

4/5

What do you like best about ThreatDown?

I find that ThreatDown is a very good solution for macOS clients to enhance security. It's good that users are not constantly bothered with notifications about scans being performed. ThreatDown works in the background and only requires the user's attention when it is really necessary. This makes it a valuable tool for me. Additionally, the initial setup is simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

The client on macOS does not yet offer all the features available on Windows. Additionally, it is only localized in English, and there are no notifications, reports, or other things in other languages. Everything is in English. This is very disadvantageous for some customers. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

I appreciate ThreatDown for the security on macOS clients, without bothering the users with unnecessary scan notifications. Review collected by and hosted on G2.com.

Show More

Response from Angela Kelleher of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-9678789/official_response/edit)

Hi Johannes,

Thank you for your positive feedback on ThreatDown's feature set and performance on Macs. We apologize for any inconvenience caused by the lack of browser support on macOS. We are actively working on enhancing our product to provide a more comprehensive solution for your security needs.

Many thanks,

Angela

3/10/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated

 ![Mike B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike B.")
MB

Mike B.

IT Manager

Small-Business (50 or fewer emp.)

12/22/2020

"Invisible Protection, Seamless User Experience"

5/5

What do you like best about ThreatDown?

I use ThreatDown to protect end user devices from malware, ransomware, viruses, and for patch deployment and updates. I love the ease of use and the seamless user interface. ThreatDown is intuitive and easy to use with its web interface, and the end user application is simple and lightweight, not hogging a lot of computer resources. I love that it's basically invisible to the end users and how easy it is to manage and push out configuration changes, updates, and patch management. The management is easy and straightforward in the web management portal, with easy-to-follow guides, best practices, and tutorials that make setup and configuration seamless, fast, and easy. I appreciate that the lightweight application doesn't disturb end users or eat up their device resources, as it's one of the few protection suites where we see virtually no impact on the end user device resources. ThreatDown is simple and easy to set up and deploy, and I couldn't be more pleased with the ease of install and configuration. We migrated from Trend Micro Worry Free Business Security to ThreatDown several years ago and could not be more pleased, having far fewer instances of users getting compromised. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I have no issues with ThreatDown at this time. I am very happy with the product suite and the offerings in it. If anything could be improved, I think adding some options for the end user application to run scans and custom scans would be beneficial but are certainly not deal breakers. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

I use ThreatDown to protect devices from malware and ransomware while ensuring our network is secure against threats. Its intuitive interface makes management easy, and it operates seamlessly without affecting device resources, safeguarding against user compromise. Review collected by and hosted on G2.com.

Show More

Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-4532404/official_response/edit)

Hi Mike,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is delivering strong protection while remaining lightweight and easy to manage across your environment. We’re glad the intuitive interface, seamless deployment, and minimal impact on end user devices are helping your team stay secure without added complexity. It’s also great to hear about your successful migration and the reduction in user compromise—that kind of impact is exactly what we aim for. We appreciate your suggestion around adding more end-user scan options as well—feedback like this helps inform how we continue to improve the platform.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

4/2/2026
Validated ReviewerSource: Organic

 ![Colin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colin L.")
CL

Colin L.

Senior Solutions Architect

Small-Business (50 or fewer emp.)

6/16/2026

"Easy Deployment and At-a-Glance Dashboard Keep Devices Secure"

4/5

What do you like best about ThreatDown?

It’s really easy to deploy to employee devices and just as easy to manage at a glance from the dashboard. I also appreciate the regular updates on any issues or vulnerabilities. Overall, there’s little to no action required from users to keep the system safe and up to date. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

There can be a performance impact when scans are being done Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

Seeing that user devices are not a threat without being invasive to my employees tasks Review collected by and hosted on G2.com.

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Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-12965872/official_response/edit)

Hi Colin,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown has made it easy to deploy and manage protection across your environment. We’re glad the dashboard and vulnerability updates are helping you stay informed while keeping user devices secure with minimal disruption. We also appreciate your feedback around scan performance—insights like this are valuable as we continue to enhance the platform.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Gareth W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gareth W.")
GW

Gareth W.

Computer Support Specialist

Small-Business (50 or fewer emp.)

3/19/2026

"Seamless Integration, Budget-Friendly Security"

4.5/5

What do you like best about ThreatDown?

I use ThreatDown to protect our computers and servers from malware attacks. I like the software suite and ease of use, as well as the easy integration into our Windows-based systems with less false positives than other software. This not only gives us peace of mind but helps us stay on budget by reducing the total cost of ownership. I also appreciate the simple, quick setup process, which is well backed with instructions. Another reason I enjoy ThreatDown is its cost-effectiveness compared to our previous solution, Symantec Endpoint Protection. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I think the software suits all of MY needs. To someone else there may be features missing but for me, only using a fraction of the capabilities, its everything I want. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

I use ThreatDown to protect our computers and servers from malware, giving peace of mind. It's easy to use, integrates well with Windows, reduces false positives, and helps us stay on budget by lowering total cost of ownership. Review collected by and hosted on G2.com.

Show More

Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-12512719/official_response/edit)

Hi Gareth,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is providing strong protection while remaining easy to use and integrate into your Windows environment. We’re glad it’s helping reduce false positives and support your team in maintaining security while staying on budget, and that the setup process was smooth and straightforward.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

3/20/2026
Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
AC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

8/1/2024

"Painless Setup, Robust Endpoint Protection"

5/5

What do you like best about ThreatDown?

I use ThreatDown for patching, monitoring, and securing endpoints. It makes the patching of systems easy for me and shows which systems have vulnerabilities that need to be corrected. I like that it allows me to sleep at night knowing that the system is being monitored and if any malware or ransomware attempts are made, they will be taken care of. It allows me to focus on other things in the environment while knowing that the security and updates on endpoint systems are being taken care of. ThreatDown is also great for protecting against websites that have infections and blocking things from coming into my network. The setup was super easy, and the Managed Services make everything else super easy too. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

IT is a bit too restrictive on MS Word, PowerPoint, and Excel. Sometimes it does not like the formulas and can be too restrictive to the point that I turned off the setting for restricting MS Office. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

ThreatDown makes patching easy, identifies systems with vulnerabilities, and lets me focus on other tasks by handling security and updates. It protects against infected websites and blocks threats, giving me peace of mind. Review collected by and hosted on G2.com.

Show More

Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-9946905/official_response/edit)

Hi!

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is helping simplify patching, improve visibility into vulnerabilities, and give you peace of mind knowing your environment is protected. We’re glad the platform is allowing you to stay secure while focusing on other priorities, and that setup and managed services have made things easy along the way. We also appreciate your feedback around MS Office restrictions—insights like this are valuable as we continue to refine the experience.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

3/19/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

SC

Simon C.

Senior Infrastructure Technician

Small-Business (50 or fewer emp.)

12/24/2025

"Effortless Security Management with Outstanding Support"

4/5

What do you like best about ThreatDown?

ThreatDown is a fantastic product that we use daily for around 27 clients. Across our client base, we use the full range of ThreatDown products, including Email Security, DNS Filtering, Patch Management, EDR, MDR, and more.

Customer support is quick to respond and resolves issues as efficiently as any support desk can. The product itself is easy to deploy and manage, with clear and flexible policies available through the OneView portal.

While we don’t currently use many integrations, I did set up the Microsoft Teams integration for a period, and it was straightforward to configure and worked as expected. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Sadly, ThreatDown is sometimes too effective and can be a little over-zealous with its blocking. We have also experienced some performance issues on end-user machines; however, ThreatDown support has been excellent and is working closely with us to identify and resolve the problems. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

ThreatDown solves the challenge of providing comprehensive, layered security across our client base without adding unnecessary complexity. It gives us strong protection across email security, DNS filtering, patch management, EDR, and MDR from a single platform, which significantly reduces risk for our clients and simplifies day-to-day management for our team.

The benefit to us is twofold. Firstly, it allows us to deliver a high level of security coverage consistently across around 27 clients, using centrally managed policies within the OneView portal. Secondly, it gives us confidence that threats are being actively detected and blocked, sometimes even proactively — which, while occasionally over-zealous, ultimately reinforces the strength of the protection.

Where we’ve encountered performance or blocking issues, ThreatDown support has been highly responsive and effective in helping us identify root causes and resolve them quickly. This combination of strong protection, ease of management, and reliable vendor support has made ThreatDown a core part of our security offering and has materially improved our clients’ overall security posture. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Daniel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel P.")
DP

Daniel P.

Technolgy Director

Mid-Market (51-1000 emp.)

1/30/2024

"Suprisingly and refreshingly amazing"

5/5

What do you like best about ThreatDown?

It streamlines everything into one place and makes it much easier for our small team to monitor and manage a large number of devices. Installation on new devices is super simple, integration is was ridiculously easy, there isn't a single day that goes by that it isn't being used, and every member of their support team has been a class act. HIGHLY RECOMMENDED! Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I don't really have any complaints about Threatdown. I guess the UI could use a little bit of work to make things simpler? Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

Our team isn't a large one, and Threatdown has really taken a lot off our shoulders in regard to keeping an eye on everything. When you have hundreds of endpoints, it can be overwhelming to manage things and sometimes things get missed. With Threatdown, I have a team of people helping me watch things, and they take a proactive approach when threats, or potential threats, appear. The DNS filter is amazing, and I really enjoy being able to manage endpoint updates with the service as well. Review collected by and hosted on G2.com.

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Response from Angela Kelleher of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-8886978/official_response/edit)

Hi Daniel!

We're thrilled to hear that ThreatDown has been such a valuable asset to your team! Thank you for the positive feedback and for highlighting the ease of installation and integration, as well as the proactive support from our team. We appreciate your suggestion about the UI and will definitely take it into consideration for future improvements.

Best regards.

Angela

12/17/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

11/1/2023

"Malwarebytes EDR, MDR, and Email Security"

5/5

What do you like best about ThreatDown?

Malwarebytes is very simple to use, and the interface looks clean and gets updated often. It’s also easy to roll out across all our computers, and it alerts me right away if something suspicious is happening on a machine. The Managed Detection and Response service has honestly helped me sleep better because I know someone is watching our systems around the clock.

Compared to other tools we’ve used, Malwarebytes has been more effective and much easier to manage. It really feels like a “set it and forget it” solution. On the rare occasions when I’ve needed support, their team has responded quickly and solved the issue without any hassle.

We also recently added their Email Security service, and it’s been working great. We’re seeing very few false positives, and managing it is extremely easy. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

The products is expensive but is in line with similar products and I am happy with all the features I receive with it. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

Malwarebytes MDR is the best at detecting malicious programs and their MDR watches over our users 24/7/365 Review collected by and hosted on G2.com.

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Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-8795362/official_response/edit)

Hi!

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is delivering strong, reliable protection while remaining easy to manage across your environment. We’re glad the MDR service is providing peace of mind with 24/7/365 coverage, and that deployment, real-time alerts, and support have all contributed to a smooth experience. It’s also great to hear that Email Security has been easy to manage with minimal false positives.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

2/26/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Russel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russel M.")
RM

Russel M.

Network Administrator

Small-Business (50 or fewer emp.)

5/21/2024

"Good, highly-detailed visibility into managed systems and their security health."

4/5

What do you like best about ThreatDown?

ThreatDown provides a single site where security software for Windows, Linux, MacOS, Android, and iOS devices can be managed. Not only is the state of the protection agent easily ascertained, but information about the hardware, software, and running state of the system are also available. Agents can be easily configured and installed via EXE, MSI, PKG, and DMG, as well as through download links and store apps. Customer support is quick to respond and has quality, detailed answers, in the rare event you need to use their services.

This software has support for differing detection profiles, with the ability to exclude certain executables (e.g.: cryptomining apps, when they are authorized and not part of some external attack) from detection, on selected systems. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

iOS and Android devices are often difficult to identify, and individual Windows/Linux/MacOS devices are identified only by system name, which is often random. iOS devices frequently show as uncontactable in the web console, even when actively in use. Care must be taken, frequently, to rename systems in the web console, to know which ones they actually are. This is most important when default system names are not specifically altered ahead of time, prior to agent installation.

Mac devices require admin permission for system settings alterations to allow the software to run correctly. It would be lovely if this happened automatically, as part of the installation process, but it doesn't. Expect to take 2-4 extra steps once the basic installation is complete before Mac OS is working with ThreatDown properly. Most of these steps will be spelled out when you install, but when updates require new permissions, you'll need directly console access, a savvy user, or some sort or remote access/assistance package to get it working properly again. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

ThreatDown allows us a way, as an MSP, to capture renewal fees and as provision of value to our customers, encouraging them to continue to come back to us for all of their security and maintenance needs, in addition to providing a high-quality security platform. Review collected by and hosted on G2.com.

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Response from Angela Kelleher of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-9680819/official_response/edit)

Hi Russel,

Thank you for sharing your detailed feedback on ThreatDown! We're thrilled to hear that you appreciate the visibility and management capabilities our platform offers across various devices. We understand your concerns about identifying iOS and Android devices, as well as the challenge with system naming. We're continuously working to enhance our system for a smoother experience.

We're glad to hear that our customer support has been responsive and helpful. If you encounter any issues or have suggestions for improvement, please don't hesitate to reach out. Your insights are valuable to us as we strive to provide top-notch service.

Thank you for choosing ThreatDown to support your MSP business and security needs!

Angela

2/24/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio B.")
AB

Antonio B.

Senior Systems Engineer

Small-Business (50 or fewer emp.)

3/25/2026

"Simple to Use, Great Information on Patches"

4/5

What do you like best about ThreatDown?

I like the simplicity of using ThreatDown. It's very easy to understand where the menus are, how to act on the hosts, and recognize which software is updated or needs security updates. I also appreciate that it immediately gives me information on security patches and those recommended by the community, allowing me to quickly understand what to pay immediate attention to and what can be postponed. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Sometimes it doesn't give me some information about the hosts and some time must pass before it manages to collect them. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

Solve the problem of managing many PCs simultaneously, showing critical issues on a single dashboard. Review collected by and hosted on G2.com.

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Response from Grace B of ThreatDown

[Editedit](https://www.g2.com/survey_responses/threatdown-review-12541879/official_response/edit)

Hi Antonio!

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that the platform’s simplicity and clear navigation are helping you efficiently manage multiple PCs and stay on top of security updates. We’re glad the visibility into patches—both critical and community-recommended—has made it easier to prioritize what needs immediate attention. We also appreciate your note on host information delays, as that kind of feedback helps inform how we continue to improve the experience.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

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